HERA WORKSHOPHERA WORKSHOP

Jane HartJane Hart

Oksana Bolgarova CartwrightOksana Bolgarova Cartwright

Wanda KirbyWanda Kirby

HERA WORKSHOPHERA WORKSHOP Brief Introduction – some Brief Introduction – some

information on the projectinformation on the project 10.00-10.30

Agenda for today:Agenda for today: Section 1 and 2 – of the questionnaire

10.30-11.15

Break 11.15-11.30

Section 3 and 4 of the questionnaire 11.30-13.00

THE PURPOSE OF JOB THE PURPOSE OF JOB EVALUATIONEVALUATION

To ensure that the University is achieving

EQUAL PAY FOR WORK OF EQUAL VALUE

The ONLY REASON that your salary will be reduced is if you are currently earning more than colleagues

who are doing the same sized jobs

HERA WORKSHOPHERA WORKSHOPData Gathering Exercise - Quality of data Data Gathering Exercise - Quality of data is important:is important:

Line ManagersLine ManagersWill validate the questionnaires –

help to ensure that the data provided is accurate

HERA Project GroupHERA Project Group

Will develop: Benchmark role-profiles for each role within the university - using the data that you provide

You will be asked to indicate the level at which you work and evidence this with two examples

This information then combines with others to produce a generic profile

It is about your job – not you – do not ‘SELL’ your job – accurate objective truth

THE DATA

Your questionnaire is graded by trained role analysts – your indicated grade/level may not be the one allocated

IMPLEMENTATIONIMPLEMENTATION

You will be shown the benchmark role to which you You will be shown the benchmark role to which you have been matched. You will have access to all have been matched. You will have access to all profiles.profiles.

You will have the opportunity to object. What you You will have the opportunity to object. What you put in this questionnaire will not prevent you from put in this questionnaire will not prevent you from arguing for a higher grade. Informal and formal arguing for a higher grade. Informal and formal appeals.appeals.

Red circled jobs/individuals will be looked at very Red circled jobs/individuals will be looked at very closely.closely.

BenchmarkingBenchmarking Remember that the questionnaire covers every Remember that the questionnaire covers every

single member of staff in the Universitysingle member of staff in the University

Level 3 – communication – complex – think of the Level 3 – communication – complex – think of the highest level of communication in the University and highest level of communication in the University and use that as a benchmarkuse that as a benchmark

Decision making; problem solving; team Decision making; problem solving; team development.development.

If you believe you should be indicating a high level If you believe you should be indicating a high level then do and give the examples.then do and give the examples.

HERA WORKSHOPHERA WORKSHOP

The Questionnaire:The Questionnaire:

50 questions:50 questions:

14 elements:14 elements:

4 sections:4 sections:

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Linear elements

Target elementsMatrix elements

Single elements

HERA WORKSHOPHERA WORKSHOP

To read the question/s and To read the question/s and consult the “Guidance to Role consult the “Guidance to Role Holders” document Holders” document

We need you to:We need you to:

To indicate which level/grade they To indicate which level/grade they believe to be appropriate to their jobbelieve to be appropriate to their job

To evidence this with TWO examplesTo evidence this with TWO examples

To summarise the purpose of To summarise the purpose of their role and key tasks or their role and key tasks or duties duties

THE QUESTIONNAIRETHE QUESTIONNAIRE

COMMUNICATIONCOMMUNICATION ORALORAL WRITTENWRITTEN

PASTORAL CARE PASTORAL CARE

AND WELFAREAND WELFARE

TEAMTEAM

DEVELOPMENTDEVELOPMENT

SECTION ONE: LINEAR RESPONSE ELEMENTSSECTION ONE: LINEAR RESPONSE ELEMENTS

THE QUESTIONNAIRETHE QUESTIONNAIRE COMMUNICATIONCOMMUNICATION ORALORAL WRITTENWRITTEN

PASTORAL CARE PASTORAL CARE

AND WELFAREAND WELFARE

TEAMTEAM

DEVELOPMENTDEVELOPMENT

SECTION ONE: LINEAR RESPONSE ELEMENTSSECTION ONE: LINEAR RESPONSE ELEMENTS

READ THE FIRST/NEXT QUESTIONREAD THE FIRST/NEXT QUESTION

DO YOU DO THIS?DO YOU DO THIS?

YESYES

Decide whether you Decide whether you should indicate Grade A should indicate Grade A or Bor B

NONO

Tick “No” boxTick “No” box

Evidence with 2 Evidence with 2 examplesexamples

THE QUESTIONNAIRETHE QUESTIONNAIRE COMMUNICATIONCOMMUNICATION ORALORAL WRITTENWRITTEN

PASTORAL CARE PASTORAL CARE

AND WELFAREAND WELFARE

TEAMTEAM

DEVELOPMENTDEVELOPMENT

SECTION ONE: LINEAR RESPONSE ELEMENTSSECTION ONE: LINEAR RESPONSE ELEMENTS

COMMUNICATIONCOMMUNICATION ORALORAL

ARE YOU REQUIRED TO RECEIVE, UNDERSTAND AND CONVEY:ARE YOU REQUIRED TO RECEIVE, UNDERSTAND AND CONVEY:NONO AA BB

11 STRAIGHTFORWARD INFORMATION IN A CLEAR AND ACCURATE MANNER?STRAIGHTFORWARD INFORMATION IN A CLEAR AND ACCURATE MANNER?

22

INFORMATION WHICH NEEDS CAREFUL EXPLANATION OR INTERPRETATIONINFORMATION WHICH NEEDS CAREFUL EXPLANATION OR INTERPRETATION

TO HELP OTHERS UNDERSTAND, TAKING INTO ACCOUNT WHAT TOTO HELP OTHERS UNDERSTAND, TAKING INTO ACCOUNT WHAT TO

COMMUNICATE AND HOW BEST TO CONVEY THE INFORMATION TO OTHERS?COMMUNICATE AND HOW BEST TO CONVEY THE INFORMATION TO OTHERS?

33COMPLEX CONCEPTUAL IDEAS OR COMPLEX INFORMATION WHICH MAY BECOMPLEX CONCEPTUAL IDEAS OR COMPLEX INFORMATION WHICH MAY BE

HIGHLY DETAILED, TECHNICAL OR SPECIALIST?HIGHLY DETAILED, TECHNICAL OR SPECIALIST?

QUESTION 1:

HANDLING ROUTINE TELEPHONE ENQUIRIES ABOUT ROOM AVAILABILITY

FROM INTERNAL AND EXTERNAL SOURCES ON A DAILY BASIS

VV

QUESTION 2:

PRESENTATION OF A SET OF PROJECT PROCEDURES AND FINANCIAL ISSUES

TO TECHNICAL STAFF AT A MONTHLY MEETING

VV

VV

THE QUESTIONNAIRETHE QUESTIONNAIRE

TEAMWORKTEAMWORK

AND MOTIVATIONAND MOTIVATION

SECTION TWO: TARGET RESPONSE ELEMENTSSECTION TWO: TARGET RESPONSE ELEMENTS

WORK WORK

ENVIRONMENTENVIRONMENT

PLANNING ANDPLANNING AND

ORGANISING ORGANISING

RESOURCESRESOURCES

INITIATIVEINITIATIVE

AND PROBLEMAND PROBLEM

SOLVINGSOLVING

ANALYSIS ANALYSIS

AND RESEARCHAND RESEARCH

SERVICE SERVICE

DELIVERYDELIVERY

THE QUESTIONNAIRETHE QUESTIONNAIRE TEAMWORK

AND MOTIVATION

SECTION TWO: TARGET RESPONSE ELEMENTSSECTION TWO: TARGET RESPONSE ELEMENTS

WORK

ENVIRONMENT

PLANNING AND

ORGANISING

RESOURCES

INITIATIVE

AND PROBLEM

SOLVING

ANALYSIS

AND RESEARCH

SERVICE

DELIVERY

READ ALL OF THE QUESTIONSREAD ALL OF THE QUESTIONS

ONE OF THESE HAS TO BE THE MAIN FOCUSONE OF THESE HAS TO BE THE MAIN FOCUS

THE LOWER NUMBERS CAN THEN BE IGNORED – THE LOWER NUMBERS CAN THEN BE IGNORED – HIGHER NUMBERS READ AND CAN BE GRADEDHIGHER NUMBERS READ AND CAN BE GRADED

EVIDENCE WITH 2 EXAMPLES

THE QUESTIONNAIRETHE QUESTIONNAIRE TEAMWORK AND TEAMWORK AND

MOTIVATIONMOTIVATION

DO YOU HAVE TO:DO YOU HAVE TO: MAIN MAIN FOCUSFOCUS BB CC

77 PARTICIPATE IN AND DELIVER YOUR CONTRIBUTION TO A TEAM?PARTICIPATE IN AND DELIVER YOUR CONTRIBUTION TO A TEAM?

88

BE SUPPORTIVE AND ENCOURAGING OF OTHERS IN A TEAM?BE SUPPORTIVE AND ENCOURAGING OF OTHERS IN A TEAM?

HELP TO BUILD COOPERATION BY SETTING AN EXAMPLE AND SHOWING AHELP TO BUILD COOPERATION BY SETTING AN EXAMPLE AND SHOWING A

FLEXIBLE APPROACH TO DELIVERING TEAM RESULTS?…FLEXIBLE APPROACH TO DELIVERING TEAM RESULTS?…

99

CLARIFY THE REQUIREMENTS?CLARIFY THE REQUIREMENTS?

AGREE CLEAR TASK OBJECTIVES?AGREE CLEAR TASK OBJECTIVES?

ORGANISE AND DELEGATE WORK FAIRLY ACCORDING TO INDIVIDUALORGANISE AND DELEGATE WORK FAIRLY ACCORDING TO INDIVIDUAL

ABILITIES?….ABILITIES?….

1010

FORM AND COMMUNICATE A CLEAR VISION OF WHAT IS TO BE ACHIEVEDFORM AND COMMUNICATE A CLEAR VISION OF WHAT IS TO BE ACHIEVED

OVERALL BY A TEAM?OVERALL BY A TEAM?

……

CREATE A SENSE OF UNITY AND COMMON PURPOSE?CREATE A SENSE OF UNITY AND COMMON PURPOSE?

1111

UNDERSTAND AND MANAGE THE INTER-RELATIONSHIP BETWEENUNDERSTAND AND MANAGE THE INTER-RELATIONSHIP BETWEEN

DIFFEREN TEAMS AND THEIR IMPACT ON THE OVERALL AIMS OF THEDIFFEREN TEAMS AND THEIR IMPACT ON THE OVERALL AIMS OF THE

INSTITUTION?INSTITUTION?

……

BUILD BENEFICIAL WORKING RELATIONSHIPS ACROSS THE TEAMS?BUILD BENEFICIAL WORKING RELATIONSHIPS ACROSS THE TEAMS?

MFMF

VV

TEAMWORK

AND MOTIVATION

SECTION TWO: TARGET RESPONSE ELEMENTSSECTION TWO: TARGET RESPONSE ELEMENTS

WORK

ENVIRONMENT

PLANNING AND

ORGANISING

RESOURCES

INITIATIVE

AND PROBLEM

SOLVING

ANALYSIS

AND RESEARCH

SERVICE

DELIVERY

REMEMBER TO BENCHMARKREMEMBER TO BENCHMARK

TEAMWORK AND MOTIVATION

QUESTION 9

MANAGER SUPERVISOR OF A (PROBABLY SMALL) OPERATIONAL TEAM

QUESTION 10

MANAGER OF A (PROBABLY REASONABLY LARGE) TEAM WITH RESPONSIBILITY FOR STRATEGIC DIRECTION OF TEAM

QUESTION 11

TOP OF THE UNIVERSITY – VICE CHANCELLOR AND PRO VICE CHANCELLOR

TEAMWORK

AND MOTIVATION

SECTION TWO: TARGET RESPONSE ELEMENTSSECTION TWO: TARGET RESPONSE ELEMENTS

WORK

ENVIRONMENT

PLANNING AND

ORGANISING

RESOURCES

INITIATIVE

AND PROBLEM

SOLVING

ANALYSIS

AND RESEARCH

SERVICE

DELIVERY

THE QUESTIONNAIRETHE QUESTIONNAIRE

LIAISON ANDLIAISON AND

NETWORKINGNETWORKING

DECISION MAKINGDECISION MAKING

PROCESS ANDPROCESS AND

OUTCOMESOUTCOMES

TEACHING AND TEACHING AND

LEARNING SUPPORTLEARNING SUPPORT

SECTION THREE: MATRIX ELEMENTSSECTION THREE: MATRIX ELEMENTS

THE QUESTIONNAIRETHE QUESTIONNAIRE

READ THE FIRST/NEXT QUESTIONREAD THE FIRST/NEXT QUESTION

Do you do this?Do you do this?

YESYES

Decide upon the Decide upon the grade – use grade – use

guidance notes guidance notes and matrix in and matrix in questionnairequestionnaire

NONO

Tick the No boxTick the No box

LIAISON AND LIAISON AND

NETWORKINGNETWORKING

DECISION MAKINGDECISION MAKING

PROCESS ANDPROCESS AND

OUTCOMESOUTCOMES

TEACHING ANDTEACHING AND

LEARNING SUPPORTLEARNING SUPPORT

SECTION THREE: MATRIX ELEMENTSSECTION THREE: MATRIX ELEMENTS

Evidence with 2 examples

LIAISON AND NETWORKINGLIAISON AND NETWORKING

Liaison – with someone OUTSIDE of the work team – with a very specific aim, eg, to pass on information

Networking – contact with someone OUTSIDE of the work team for more general reasons eg keeping up-to-date with current knowledge in a specific field or area.

THE QUESTIONNAIRETHE QUESTIONNAIRE LIAISON AND LIAISON AND

NETWORKINGNETWORKING

DECISION MAKINGDECISION MAKING

PROCESS ANDPROCESS AND

OUTCOMESOUTCOMES

TEACHING ANDTEACHING AND

LEARNING SUPPORTLEARNING SUPPORT

SECTION THREE: MATRIX ELEMENTSSECTION THREE: MATRIX ELEMENTS

LIAISON ANDLIAISON AND

NETWORKINGNETWORKINGAA BB CC DD

1212Unlikely To ensure people do

the right things and build relationships

Exchange of information for effective working

Minimum for most people

1313

Participation is to obtain benefit, such as information on developments which is useful to the HEI overall

To influence events or cement long term relationships

Used for those roles where on-going relationships are important

Most common

1414

Unlikely unless for example leading the development of marketing or provision of consult

For example involvement in planning teams or working groups

For those networks that are unlikely to last long or have only short term benefit

Unlikely but may be used when you are required to create a network to pass on information or obtain feedback

1515

Occupying a high profile role in external organisations or being involved in negotiations

Chairing sub committees of professional bodies or external groups

Membership of professional bodies or with other education providers or employers’ organisations

Unlikely

THE QUESTIONNAIRETHE QUESTIONNAIRE

SENSORY ANDSENSORY AND

PHYSICAL DEMANDSPHYSICAL DEMANDS

KNOWLEDGEKNOWLEDGE

AND EXPERIENCEAND EXPERIENCE

SECTION FOUR: SINGLE ELEMENTSSECTION FOUR: SINGLE ELEMENTS

THE QUESTIONNAIRETHE QUESTIONNAIRE SENSORY AND SENSORY AND

PHYSICAL DEMANDSPHYSICAL DEMANDS

KNOWLEDGE ANDKNOWLEDGE AND

EXPERIENCEEXPERIENCE

SECTION FOUR: SINGLE ELEMENTSSECTION FOUR: SINGLE ELEMENTS

READ ALL THE DEFINITIONS, STARTING WITH THE FIRST ONEREAD ALL THE DEFINITIONS, STARTING WITH THE FIRST ONE

Decide which one is the right one for youDecide which one is the right one for you

Evidence with two examples

HERA WORKSHOPHERA WORKSHOP

RememberRememberIf you need help in completing the QuestionnaireIf you need help in completing the Questionnaire

We are here to help you !!!We are here to help you !!!

Jane Hart (Project Officer)Jane Hart (Project Officer)

Oksana BolgarovaOksana Bolgarova

- Cartwright (Role Analyst)- Cartwright (Role Analyst)

Wanda Kirby (Role Analyst)Wanda Kirby (Role Analyst)

HERA Project Office TeamHERA Project Office Team