z

Dear residents and families, The entire team here would like to wish you and your family a happy and healthy holiday season. We hope your celebrations are filled with plenty of food, family and laughter. And we wish you all the best as you embark on 2020! Thank you for making 2019 such a wonderful year here! Your energy and enthusiasm make our community such a vibrant place to live and work – both during the holidays and throughout the year. During this time of year, we also want to make sure all of our residents stay safe when coming and going. So please make sure that you and your loved ones are dressed appropriately for the cold weather, with a good coat, hat and gloves. And don’t forget to wear shoes with good traction to help prevent slips! Happy holidays!

Stay up to date on news and happenings in the community by liking Heritage Senior Living on Facebook and following us on Instagram

and Twitter (@Heritage_Senior).

2975 Village Square Drive, Hartland, WI 53029 | 262-367-2975 | heritagesenior.com

The Heritage Senior Living Mission: To provide the highest standard while protecting, cherishing, and dignifying the knowledge, value, and joy of

our respected residents.

Heritage Lake Country

Heritage Newsletter

Letter from the Director December 2019

Resident Recognition: Caroline Lussow Caroline grew up In Milwaukee and attended ZOAR Lutheran School and Washington High School. She has four children: two boys and two girls. She worked at the Milwaukee Journal for eight years before moving to Green Bay, then Waukesha. She also worked at South High School for 24 years and as aid, and the kids loved her. She retired at the age of 77, but that hasn’t slowed her down. You can find Caroline at most activities, especially bingo, outings, cards, reading and puzzles. She also loves bowling and her team advanced to Nationals in Arizona and Florida.

Kim Bibb Executive Director

Kim Bibb

w

Our Quality Promise to You

Our quality promise starts with commitment. Heritage Senior Living is committed to listening to YOU. Got an idea? A suggestion? We want to hear it. Quality matters so we appreciate your ideas and input. Whether you are an employee, a resident, a family member or a visitor, let us know. Email us at: quality@heritageal.com

A Message from the Wellness Team

A Message from Culinary

Demetrius Hoskin Executive Chef

There’s nothing like an unexpected fall to ruin the holiday season. But about one in four seniors will experience a fall this year, which can lead to serious health issues like hip fractures and head trauma. The good news is that there are things you can do to reduce your risk of a fall so you can get back to enjoying the holidays with the ones you love. • Talk to your doctor about medications and conditions that may put you at risk. Medications that cause dizziness and conditions that

affect your balance (like diabetes, heart disease or nerve issues) are good things to discuss, as are any eye issues. • Keep active with exercises that improve strength, balance and coordination, like walking or tai chi. If you’re nervous about doing these activities on your own, physical therapy could help. • Remove clutter and tripping hazards like cords, boxes or stacks of papers, and keep your home well lit.

• Wear sensible shoes with a good grip and avoid baggy clothing. • Stand up slowly and take your time while walking around.

Reduce Your Risk of Falls this Winter

As holiday decorations start to go up and the ground is increasingly covered in snow, the world starts to seem a little more magical! So why not take this opportunity to add a holiday twist to your diet and make mealtime a little more magical, too? Is your morning oatmeal a little boring? Brighten it up with some festive red and green apples to get into the Christmas spirit .

Turn Your Favorite Foods Festive

Similarly, rice isn’t usually the most exciting dish on the menu, but why not spruce it up with some chopped green and red bell peppers? Bring some of that nostalgic candy cane flavor into your day with some peppermint tea. Dried peppermint leaves – with dried cherries and oranges, if desired – make for a great after-dinner drink that also helps aid digestion. You could also try a warming

chai tea. With spices like cinnamon and cloves, it smells like Christmas in a cup. Plus, it’s good for your heart!

Tabitha Martin Director of Nursing

Juan Angel Quiles Dietary Aide

Welcome Juan Angel Quiles, our new Dietary Aide

Juan, our new dietary aide, was born in Puerto Rico and moved to the U.S. in 2004. He has two sisters and a beautiful new wife, Leah, who also works here as a caregiver. He met his wife through some friends while living in Chicago. They are expecting their first child in May! Juan is a hard worker, with a big heart and a warm smile. He is always looking for ways to help our residents.

His hobbies include hunting, fishing, camping up north, being with family and travelling. His travels have taken him as far as Washington, New York, Canada and Guatemala. He is also a cancer survivor, which he says taught him to really cherish each day. So far his favorite part about working at Heritage are the amazing staff and residents. We are excited to have you

We’re Looking for Volunteers! We are looking for people to volunteer at our community. If you are interested in helping out, please call us at 262-367-2975.

Mike Gallenberger Housekeeper

Mike Gallenberger recently joined Heritage Lake Country as our new housekeeper. He came to us with a diverse array of talents and knowledge. He works alongside his wife, Kathy, whom he met in grade school. Mike was born in Green Bay and moved to Milwaukee when he was 5. His hobbies include recreation football and baseball, where he was a

Get to Know our new Housekeeper, Mike Gallenberger

manager for over two years. He also sings in a choir for Queen of

Staff Update

Staff Update

Upcoming Staff Training 12/19: HIPPA Training

Apostles, where he was also choir director. In addition, Mike sells musical instruments with an online business! He is also in a local band where he plays guitar and his wife sings. He is a huge animal lover and at one time owned a goose, peacocks, chickens, dogs and cat. Welcome, Mike!

here, Juan, and are looking forward to meeting your bundle of joy in May!

w Paint & Sip Party

The residents had a blast at our November paint and sip party. They did an excellent job creating holiday masterpieces. We have so many talented artists here!

Last Month in Pictures

Clockwise from top left: Lavern is hard at work. Trudy shows off her painting. Andra is ready for the holidays with this beautiful piece! Jean is all smiles.

Indoor Horse Racing

Did you know that you can do horse racing indoors? Well you do now! Our residents kept busy during one of the fall cold spells with a friendly game – and some lovely hats.

Last Month in Pictures

Resident Birthdays Welcome New Residents! Lorraine Wick

Lois Smith Joyce Norton

Helen Schweer

William P. 12/1 Edith W. 12/2 Ted N. 12/5

Elizabeth F. 12/10

Mary P. 12/16 Robert I. 12/21

Thomas W. 12/23 Shirley A. 12/27

Birthday Party with Dwayne Doberstein on Thursday, December 5, at 2:30 p.m.

Breakfast with Santa on Saturday, December 7, from 8-11 a.m.

Holiday Party with Robert Mitchell on Thursday, December 12, at 2:30 p.m.

Christmas Party with A Bit of Heaven on Thursday, December 19, at 2:30 p.m.

For more information or to RSVP to an event, contact our community at 262-367-2975.

Upcoming Events

Write us a Review! We want to hear from you! If you’re pleased with your

experience at Heritage, let us know by writing us a review online. You can find us on various websites,

including Facebook, Google, Yelp and more.

And don’t forget to like us on Facebook and follow us on Twitter (@Heritage_Senior)

to stay up to date on Heritage news and events.

Friends and Family Referral Program If you refer someone who moves into one of our Assisted Living or Memory Care communities, you’ll receive $500 toward your next month’s rent! If you refer 2 people, you’ll receive $1,000 ($1,500 total) and if you refer 3+ people, you’ll receive $1,500 ($3,000+ total)!

Heritage Core Value of the Month: Innovation Innovation means continually working to develop new or enhanced solutions in order to better meet the needs of those who live and work in our communities.