Hidden User Problems
Puja Parakh | @pujaparakh | World Usability Day 2016
http://puja.rocks
Could
CouldYes!?!
A short history of empathy - rewriting empathy
Documents
Conflict Resolution Empathy. Empathy What does empathy mean? Empathy is “feeling into”, seeing how it is through another's eyes. It involves experiencing.
Empathy Course
Education
JAX London 2016: "Empathy - The hidden ingredient of good software development?"
Technology
Accessing Hidden Value - Actuaries Institute · Capture empathy data Observe customers Listen to customers Targeted interviews Customer journey maps Ethnography UX research Design
Empathy Machine
HOWTO Empathy
Building Empathy
Empathy Games
VCE Empathy
Cutlivating empathy
Leadership & Management
Increasing Empathy: Empathy Training ... - Culture of …cultureofempathy.com/.../Marieke-Kingma-Empathy-Training-Manual.pdf · Increasing Empathy . ... group of this training concerns
CraftConf [Preview] "Empathy - The Hidden Ingredient of Good Software Development"
EMPATHY IN LANGUAGE TEACHING - IATEFL...•Empathy is good for society and individuals. •Empathy is not fixed and can be expanded. •Empathy is particularly important in language
Cognitive Empathy and Emotional Empathy in Human Behavior and ...
W hat’s your EQ (empathy quotient)? (continued on ... - Selfdownloads.self.com/self/pdfs/whats-your-empathy-quotient.pdf · Empathy can also make it easier and more rewarding to
EMPATHY. . .
Measurement of Affective Empathy with Pictorial Empathy ...