OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.
High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.
Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group
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Agenda• Introductions• What is High Performance Teaming?• UCSD Biomedical Research Facility II
– Why and How?• Results • Metrics• Takeaways• Final Assessment• Q&A
WHAT IS HIGH PERFORMANCE TEAMING?
High Performance Teaming
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What is High Performance Teaming?• Moving from vertical silos
• To Horizontal Teams– Executive– Manager– Field
Level 1 Thinking - Personal/Professional
Level 2 Thinking - Business/Organizational
Contracts
Owner Contractor
Designer
Fort Mentality
Level 3 Thinking - Project First Thinking
3rd Level Focus
Always Asking First: “What’s Best
for the Project?”
HPT allows teams to…• Focus on tasks at hand• Forecast risks• Forecast opportunities• Manage systems• Encourage professionalism• Encourage collaboration• Quickly resolve inevitable conflicts
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What is High Performance Teaming?
• Quickly resolve inevitable conflicts
SimplifySimplifySimplify
Resolve issues at the lowest level
Elevate unresolved issues quickly through a simple 3-tier process
OLD WAY
NEW WAY
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High Performance TeamingFi
eld
Team
can
not
Reso
lve
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The 5 Big IdeasCollaborate;
Really Collaborate
Networks ofCommitment
Tightly CoupleLearning w/ Action
OptimizeThe Whole
IncreaseRelatedness
Courtesy LCI
UCSD BIOMEDICAL RESEARCH FACILITY II
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UCSD Biomedical Research Facility II• 200K sf, 5-story Research Laboratory + 7-story Office wing,
LEED Platinum, completed 2013• Owner: UCSD• Builder: McCarthy Building Companies, Inc.• Designer: ZGF Architects• Facilitator: The ReAlignment Group• Procurement: CM/GC; Select Bid - Fee/GC’s
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UCSD Biomedical Research Facility II• Incorporated techniques and strategies from:
– Integrated Project Delivery– Design-Build– Design Assist
• Promoted a collaborative delivery model− Facilitated a seamless transition from Preconstruction to
Construction• Lean Construction theory
– Informed the processes– New, more collaborative and reliable partnering model– Utilized pull planning for collaborative scheduling
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Pull Planning the MEPs
QUARTERLY PRE-SESSIONONLINE SURVEYS
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Pre-Session Surveys
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Pre-Session Surveys
QUARTERLY HPT SESSIONS(FACILITATED)
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Session Agenda• Introductions + What surprised you most in the
last 90 days?• What’s Working? What’s Not Working?
– In vertical silo teams– From survey, plus live discussion – pick top 3 & report
• Identify Risks and Opportunities– In horizontal teams: Executive, Manager, Field
• Top 4 Risks, Mitigation Strategies & Action Items• Trust Assessment• Plus / Delta• Takeaways
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Start as Whole Group, then break out into Silo Teams
What’s Working? What’s NOT Working?
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Then flip to Horizontal Teams
• Executive– Across all the Silos– UCSD– McCarthy– ZGF– Major Trades
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Horizontal Teams: Risks & Opps
• Manager– Across all the Silos– UCSD– McCarthy– ZGF– All Trades– Inspectors
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Horizontal Teams: Top 4 Risks
• Field Team– Across all the Silos– UCSD– McCarthy Sup’t– ZGF (on site)– All Trades
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Break out into Issue Groups
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“Live Notes” become Report
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Goals Progress
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Risks & Opportunities
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Top 4 Risks/Issues & Action Items
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Plus / Delta
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Takeaways
RESULTSHigh Performance Teaming
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Results• 6 Quarterly Meetings of 50, then 40, then 30• Individual horizontal team meetings throughout
– Removed one problem individual – mutual agreement• High Performance Teaming benefits all
stakeholders:– Owner’s management team– Facilities personnel– End users– Architect– Contractor– Consultants– Trade subcontractors
METRICSHigh Performance Teaming
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Trust Assessment
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Team Members’ Trust Levels
5/1/11
6/1/11
7/1/11
8/1/11
9/1/11
10/1/
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1/1/12
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4/1/12
5/1/12
6/1/12
0
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Series1
Steady in the 8’s
5 6 7 8 9 1001020304050
Team Members’ Trust Levels
TAKEAWAYSHigh Performance Teaming
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Takeaways• Finished on time, on budget, Platinum quality• Open communication throughout the entire
project between all levels of the Team• Pull planning was an excellent compliment to the
to HPT process – Facilitated field collaboration• Change resolution uneventful• All issues resolved at the Management/Field Level
of the project• Goal setting by each HPT Group raised the bar on
performance for the project
FINAL ASSESSMENTHigh Performance Teaming
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Final Assessment• Using High Performance Teaming
– Owner realizes quantitative results • Performance enhancements• Delivery of high quality• Meet a fast-track schedule• Collaborative budget control – target value budgeting• Maintain safe jobsite• Foster camaraderie amongst all team members
• Drives all project participants to “Project First” thinking– Streamlining team focus on– What’s ultimately best for the project.
Questions and answers
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Following Today’s Web Cast
Watch your inbox for directions on where to go for downloading today’s presentation and recording.
To contact:Bob Betz
[email protected] Fauchier
OUR GOAL IS TO BE THE BEST BUILDER IN AMERICA.
High Performance TeamingPresenters:Bob BetzSenior Vice President – McCarthy Building Companies, Inc.
Dan Fauchier, CMFSenior Lean Coach – The ReAlignment Group