Higher LogicState of the

Companyand 2014 Roadmap

2

Platinum Sponsors

3

Gold Sponsors

4

Silver Sponsors

5

2013 Review

6

18

MillionMembers

Discussion Posts Emails Per MonthCommunities

Pages Per Day

Library Entries

1 MILLION

111,053

67%

25%2013 Microsites

5,90821%

23% 36% 52%

2,500,000

30 million

355,000

8

Made the Inc. 500|5000 for the 2nd year in a row

#18 in Washington!

9

10

11

Selected as one of the

50 Great Places to Work

in Washington, DC

13

Roadmap

14

1. Mobile Web App2. API3. New Email System4. Redesigned CCADMIN5. Reports!6. Event Manager Improvements7. Support System Integration8. Many small UX improvements9. MemberCentric & EventSential10. 100+ little things

New in 2013

15

1. SEO Friendly URLs Everywhere2. “Make This Public”3. Register for Content4. Better “Join” Opportunities5. Conversion Tracking6. Integration to Marketing Tools

(e.g., Hubspot)

Content Marketing

16

• CCADMIN was Phase 1• Much cleaner, modern interface• Uses Web Standard Interfaces

(Bootstrap, JQuery)• Better for Small & Large Screens• Designed with Touch In Mind• Consistent UX Across all Pages• Hear More Tomorrow!

Redesigned Front-end

17

1. Design Mode with Drag & Drop2. Preview with Sample Data3. Versioning & Restore4. New Content Types5. Pop-up Property Editors6. Form Builder with Data Export7. Expanded Theming8. Reset to HL Default/Current9. Built-in Social Media Integration10. Built into CCADMIN

Redesigned CMS

19

• 4 Trained Report Writers• New Reports Every Month!• Does Not Require Software Release• New Engagement Data from Data

Warehouse• Report Community• Inexpensive Custom Reporting

More Reports!

20

• Better Folder vs. List Handling• Drag-n-drop • Mass Uploads• Check-in/Check-out• Versioning• Bulk Move/Change Tools• New Entry Types• New Permissions• Share from the Wizard

Resource Library

22

Widget Builder

• For “Home Page” Controls• Embed in External Sites• Generates Code to Copy & Paste • No DLLs to Install• Always Up To Date• Observes SSO Security

23

Coming Very Soon• Reporting on delivery statistics• Respond via email• Start threads via email• Attach via email• Looking for beta clients now!

Later in 2014• Consistent and Responsive Email Design• Improved advertising functionality• Improved administrator interface

Email

24

• Subscribe to any activity• Get it when you want it• Real-time• Daily Digest• Weekly Digest

• Get it how you want it• Email – Home, Work, etc.• Text Message• Mobile app/site• Twitter• RSS• Future Devices

Notifications

25

• Small Release Every Quarter• Focus on the Small Stuff• Community Driven, You Vote!

TFS 100 1. Add “title” to Related Links2. Directory Search Direct URLs3. Near Real-time Comment Updating4. Input Hex Code in Themes Directly5. Protect Product Pages6. New/Better Twitter Control7. More Social Media Sites8. Audit Log for CMS Changes9. Make Sure All Pages Show Page Titles10. Add Search Options to Top Search Box11. Admin UI to Create MVM Badges12. Sort Comments (alpha, recent, useful)13. Make it easier to delete a post14. Make Network for AMS Demographics15. Who said it was Inappropriate?16. Better Defaults for “No Data Found”17. Library Wizard Admin UI18. Permalink Auto-creation

Thank You!