CONSULTANCY SERVICES FOR THE
PROVISION OF A ROAD ACCIDENT DATA
MANAGEMENT SYSTEM (RADMS) -
VARIATION ORDER NO. 3 - Maintenance and
Training Completion Report - Quarter 3 from
Jan 2017 to Mar 2017
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Report details
Report prepared for: HPRIDC, PWD
Project/customer reference: RADMS HP, HPRIDC
Copyright: © TRL Limited
Report date: 07-Apr-2017
Report status/version: 1.0
Quality approval:
Subu Kamal
(Project Manager)
Abhilash Kishore
(Technical Reviewer)
Disclaimer
This report has been produced by TRL Limited (TRL) under a contract with HPRIDC. Any views
expressed in this report are not necessarily those of HPRIDC.
The information contained herein is the property of TRL Limited and does not necessarily
reflect the views or policies of the customer for whom this report was prepared. Whilst every
effort has been made to ensure that the matter presented in this report is relevant, accurate
and up-to-date, TRL Limited cannot accept any liability for any error or omission, or reliance
on part or all of the content in another context.
When purchased in hard copy, this publication is printed on paper that is FSC (Forest
Stewardship Council) and TCF (Totally Chlorine Free) registered.
Contents amendment record
This report has been amended and issued as follows:
Version Date Description Editor Technical
Reviewer
1.0 07-Apr-2017 First Version Reva Dileep Abhilash Kishore
Document last saved on: 07-04-2017 15:00
Document last saved by: Reva Dileep
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Table of Contents
1 Executive Summary 5
2 Introduction 6
2.1 Himachal Pradesh Road Accident Database Management System (RADMS) 6
2.2 Objectives & Scope of RADMS project 6
2.3 Key stakeholders 7
2.4 Background for this report 8
2.5 Scope of this report 9
3 Summary of activities made in the Quarter January - March 2017 10
3.1 RADMS Server Health Check Summary 12
3.2 Deployment of the modified Accident Report Form in the iMAAP RADMS Web Application 13
3.3 Highlights on Accident Data 15
3.4 Highlights on Stakeholders Usage Statistics 22
3.5 List of Accidents around Police Stations 23
4 Meeting with World Bank on 19th – 21st January 2017 28
5 Training Completion Report - January 2017 to March 2017 30
5.1 Training in RADMS for Himachal Pradesh Health & Family Welfare Department 30
5.2 Training in RADMS for Department of Police 36
5.3 Training in RADMS for Himachal Pradesh Public Works Department 40
5.4 Training in RADMS for Himachal Road Transport Corporation 43
6 Project Risk Register 45
7 Operational Support and Maintenance Summary 46
7.1 Reports Generated on Request for Stakeholders 46
7.2 Inquiry Call Logs 48
7.3 Support and Maintenance Call Logs 48
7.4 Escalation Calls from Consultant 48
8 Key Tasks and Milestones 49
8.1 Tasks completed in 1st Quarter 49
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8.2 Tasks completed in the 2nd Quarter 49
8.3 Tasks Completed in the 3rd Quarter 50
8.4 Tasks Planned in the 4th Quarter 50
Appendix A Inquiry Call Logs 52
Appendix B Support and Maintenance Call Logs 56
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1 Executive Summary
In order to improve road safety in Himachal Pradesh, the Himachal Road and Infrastructure
Development Corporation (HPRIDC) sought to establish a road accident database
management system (RADMS), which will help in recording, analysing and reporting
information on road accidents occurring in the state. Transport Research Laboratory Ltd. (UK),
together with their local partner Experion Technologies India Pvt. Ltd., was chosen as the
Consultant to develop and implement this system, with the supporting funds for the project
coming from the World Bank.
The original project implementation commenced in March 2014, and was completed
successfully meeting all the milestones, producing deliverables, as agreed in the project
schedule. The RADMS application is live and fully operational. The Consultant had completed
the four quarters of support and maintenance of RADMS, by 31st March 2016, and continued
the operational support activities in the months of April 2016, May 2016 and June 2016,
completing the 5th quarter as a good will gesture to the customer stakeholders. The customers
have renewed the Operational Support and Software Support / Maintenance for one more
year (July 2016 – June 2017).
This report is part of the series of Quarterly Health Check and Operational Support / Software
Maintenance Reports to be submitted by the Consultant to the Client, summarising the
support activities made in the third quarter of the project support as per the renewed support
and maintenance quarter. During the third quarter of ‘Health Check Operational Support and
Software Support / Maintenance’ (Jan 2017 – Mar 2017), the Consultant supported the
customers for the queries and issues that they faced in using the RADMS application and
conducted all the planned software support / maintenance technical activities. The
Consultant also conducted a number of meetings with the stakeholders to update them on
the progress, plans, and dependencies for the project. Consultant experts from TRL and
Experion travelled to Shimla and met the World Bank Representatives, as well as all the key
stakeholders of the project to understand the latest updates and concerns. In addition to this,
the Consultant support team provided trainings to several customer stakeholders.
The particulars of the health check and maintenance activities, support activities, refresher
trainings to the stakeholders are given in detail in this report.
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2 Introduction
2.1 Himachal Pradesh Road Accident Database Management System
(RADMS)
RADMS application a platform for the various stakeholder departments, such as the public
works department, police and health department, to look into the road accident data
scientifically and arrive at targeted solutions to improve road safety in the state. HPIRDC has
obtained financial support from the World Bank to implement the system.
2.2 Objectives & Scope of RADMS project
The primary objective of the RADMS project was to improve road safety outcomes in
Himachal Pradesh by providing access to timely, complete and relevant information on road
accidents.
In order to assist the stakeholders responsible for road safety improvement in Himachal
Pradesh to identify hazardous locations and trends in road accidents and to monitor safety
performance of the roads in the State, the customer stakeholders has requested the
Consultant to continue the support and maintenance of iMAAP RADMS application for
another year starting from July 2016 to June 2017. The use of the RADMS system will enable
stakeholders to plan more efficient strategies to reduce the number and severity of road
accidents and their impact on human lives. Consultant’s Support Team shall provide support
to resolve problems encountered during the usage of RADMS application. Application Support
Services proposed by the Consultant shall involve the following:
Consultant shall deploy a computer literate project assistant having exposure to
iMAAP RADMS system, for necessary coordination and assistance at Shimla (HP).
Consultant shall deploy a technical resource having exposure to the technical details
of the iMAAP RADMS system, at Shimla (HP).
Monitor the support e-mails from HPSRP and respond to the problems reported by
HPSRP with the ticket number for the support request.
Analyse the issues reported by HPSRP. Suggest work-around for defects, if there are
logical work around solutions available. Some defects may not have logical work-
around and need to be fixed in the RADMS version in production server. These cases
will be informed to HPSRP.
Resolving problems in the production environment using access provided by DIT to
the RADMS servers. This will include:
o Rectifying data inconsistencies in production database arising due to RADMS
software problems
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o Resolving problems due to incorrect application settings/configuration related
to application deployment
o Resolving defects / bugs in the iMAAP RADMS application.
Promoting RADMS defect fixes or change requests using direct access provided by DIT
to the RADMS servers, as per the scheduled monthly onsite maintenance schedule. If
there is a delay in providing adequate access to the DIT production servers to the
Consultant support team, subsequent delays will be there in resolving the issue.
A senior resource from the Consultant’s product engineering & technical group will
visit the customer once in every quarter. This resource will conduct quarterly onsite
server health check activities. This health check process will include the following sub-
activities:
o Verification of CPU usage, Memory usage and HDD Space usage for
Application Server
Database Server
o Verification of RADMS application health
o Verification of RADMS user access statistics
o Verification of availability of GIS services
o Backup RADMS Application and Database
o Shrink database log files
o Recycle IIS Application Pool
o Remove temporary application files
Providing monthly support and maintenance reports to HPSRP
Quarterly refresher training on iMAAP RADMS application to stakeholders for 3 hours.
2.3 Key stakeholders
The key stakeholders of the RADMS project are:
Stake Holders Key Functions
Public Works Department
(PWD)
Engaged in planning, construction and maintenance of
roads, bridges, ropeways and buildings.
Headed by the Engineer-in-Chief located at PWD
Headquarters at Shimla
Key Stakeholders responsible for overall management of
the project.
Himachal Pradesh Road
Infrastructure
Development Corporation
(HPRIDC)
Headed by a Chief Engineer-cum-Project Director (CE-PD)
Project Implementation Unit (PIU) for the RADMS Project
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Role of the PIU is to ensure that the RADMS project is
effectively implemented.
Himachal Pradesh Police
Traffic
HP Police traffic wing, headed by an officer of the rank of
Inspector General of Police (IGP) is responsible for traffic
management and enforcement of traffic rules in the state.
Manages the road accident statistics for the whole of
Himachal Pradesh and it owns the accident data from
2001 onwards.
State Crime Records
Bureau (SCRB)
Acts as the hub for all crime-related information relevant
to the Police. It collects, collates and analyses data related
to offences.
SCRB also supplies information about the crime situation
of the State to the National Crime Records Bureau and
uses the Crime & Criminal Information System (CCIS) and
Common Integrated Police Application (CIPA) to manage
information.
Transport Department Nodal agency which is responsible for issuing of driving
licenses, registration of vehicles and collection of related
taxes.
Two software solutions in use – Vahan and Sarathi
Vahan is used for Registration of Vehicles, Permit Issuance
and other related activities. Sarathi is used for issuance of
Various Types of Driving/Learner/Conductor Licenses and
related activities.
Department of Health and
Family Welfare
Implementing agency of all health programmes
initiated by the state and central governments.
Directly oversees and manages the functioning of
hospitals and health centres in both rural and urban areas.
2.4 Background for this report
Transport Research Laboratory Ltd. (UK), together with their partner Experion Technologies
India Pvt. Ltd., has been chosen as the Consultant to develop and implement the road
accident database management system for Himachal Pradesh. TRL implemented the system
through customisation of their off-the-shelf crash data software iMAAP, as iMAAP RADMS.
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The project commenced in March 2014 and the project is live and the contract is renewed for
the purpose of Operational Support and Maintenance.
The implementation in two police districts Shimla and Mandi was completed by the
Consultant in the month of March 2015. The remaining districts started using the system from
August 2015. The Consultant started the maintenance and support of the iMAAP RADMS
application on 1st April 2015 and is continuing till date, as per the renewed contract.
The support and maintenance activities were done on the iMAAP RADMS application from
April 2015, and the application was on the Consultant’s server till June 2016. The support and
maintenance activities continued from the RADMS server at Department of Information
Technology, since 5th July 2016.
As a part of this new contract, the Operational Support and Software Support / Maintenance
were renewed further for a period of one year from July 2016 to June 2017.
2.5 Scope of this report
This report is the third in the series of quarterly maintenance reports, summarising the
maintenance and support activities done during the third quarter of the Operational Support
and Software Support / Maintenance renewed (July 2016 to June 2017); from 1st January 2017
to 31st March 2017.
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3 Summary of activities made in the Quarter January - March
2017
The Consultant has undertaken a number of activities in the second quarter of operational
support of the project. These activities are summarised below:
iMAAP RADMS is live and implemented in Himachal Pradesh (HP). The total number
of accident records collected from 1st August 2015 to 31st March 2017, amounts to
5166. We are very thankful to the Police as well as ADMC for this exemplary
achievement.
The team of Technical Consultants visited HP, to assist PWD with the World Bank visit
on 19th to 21st January 2017. During the visit, project status and its progress were
discussed.
In the 3rd week of March, technical experts of the Consultant team visited HP for the
quarterly health check and maintenance activities. Prior to the visit from the technical
team, TRL product team modified the RADMS application to group the fields based on
the responsibility of various departments. This was done as per request from World
Bank and HPSRP stakeholders. Though this was not within the scope of the project or
contract, Consultant team has done this to add value to the customer stakeholders.
After this, the modified change was deployed in the application and this too was
tested successfully. The application is up and running smoothly.
Access credentials were created and intimated for the users from the following
departments:
o Police Department - 2 users
o Department of Health and Family Welfare - 1 user
o Public Works Department - 65 users
A total of 11 ad-hoc reports were prepared by the Consultants on request from various
stakeholders in the Quarter January 2017 to March 2017. These were created based
on good will and in addition to the contractual obligations of the Consultant. It is
recommended that customer stakeholders start learning the application and take
these reports directly, so that the knowledge shall reside within the customer
stakeholder departments.
o Reports prepared for Police Department – 5
o Reports prepared for Public Works Department – 6
The various documents produced to assist the stakeholders in the use of RADMS
application are:
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o The First Time User Settings were intimated to the various Nodal Officers of
the Public Works Department, through their E-mail Ids.
o Blackspot Identification Guidance Manual was submitted to the PWD and
widely circulated among the various Nodal Officers and Executive Engineers in
across HP.
o The revised SOP was submitted as per the discussions with the World Bank
Representatives.
o FAQ document was handed over to the PWD for circulation among the
stakeholders as a quick reference to the basic queries concerning the
application.
Monthly Status Reports were submitted for the month of January 2017, February 2017
and March 2017.
A total of 6 training sessions were conducted for the various stakeholders in this
quarter. The summary of the training sessions conducted are:
January 2017:
o On 4th January 2017 training was conducted by the Consultant Management
Team for the Health and Family Welfare Department at Pari Mahal, Shimla.
Meeting was headed by Dr. Ashok Gupta (Dy. Director Health).
February 2017:
o On 20th February 2017 training was conducted by the Consultant Management
Team for the Police Department at Vigilance Conference Hall, Nigam Vihar,
Shimla. Meeting was headed by SI Hari Singh (Training Coordinator).
March 2017:
o On 15th March 2017 training was conducted by the Consultant Management
Team for the Health and Family Welfare Department at Pari Mahal, Shimla.
The training was presided by Dr. Ashok Gupta (Joint Director Health).
o On 16th March 2017 training was conducted by the Consultant Management
Team for the Public Work Department at the Conference Hall, Nigam Vihar,
Shimla. Presentation was headed by EE Rohit Thakur.
o On 17th March 2017 training was conducted by the Consultant Management
Team with the Police Department at Vigilance Conference Hall Nigam Vihar
Shimla. Meeting was headed by SI Hari Singh (Training Coordinator).
o On 23rd March 2017 consultant gave training to HRTC department at their
office Old Bus Stand Shimla. Meeting was headed by Sh. Mangal Chand (Work
Manager HRTC).
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Apart from these the On-Site Customer Support Team, handles the queries received
from the various stakeholders and assists them in using the application.
3.1 RADMS Server Health Check Summary
Quarterly health check was done in the RADMS production server at DIT. The summary in
given the following sections.
3.1.1 Health Check – March 2017
3.1.1.1 Verification Time
The verification was run on 21-Mar-2017at 10:00 AM to 1:40 PM IST. RADMS production
server at DIT was verified, and the maintenance/support activities were conducted.
3.1.1.2 Resource Usage
The resource usage in the server was within the control limits and no specific action was
needed to optimize the resource usage.
Parameter Utilization Status
CPU Usage 2%
Memory Usage 59%
Used HDD Space 231 GB out of 450 GB
3.1.1.3 Application Instances & Health
The health of the application instances was normal and no specific action was needed to
optimize the application health.
RADMS Instance URL Status
Imaapradms http://hpimaapradms.hp.gov.in/imaapradms/
3.1.1.4 Instance Databases & Size
RADMS
Instance
Accidents Vehicles Injured
Imaapradms 5166 7516 11305
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3.2 Deployment of the modified Accident Report Form in the iMAAP
RADMS Web Application
The ARF was modified to group the fields based on the data that is to be filled in by the various
departments. The various stakeholders that come under this process of data entry into the
ARF are:
The Police Department
The Public Works Department
The Health and Family Welfare Department
The Transport Department
The majority of the fields in ARF are still to be furnished by the Police Department, as they
are the key authority in accident reporting and creating the FIRs. The fields which are more
specific and needs involvement from the other stakeholders are separated and grouped
together. These fields are:
For the Public Works Department:
1. Road Surface Type
2. Road Works
3. Surface Condition
4. Area Type
5. Road Type
6. Road Description
7. Nature of Surface
8. Carriageway width
9. Junction Type
10. Junction Control
11. Vertical Feature
12. Horizontal Feature
13. Road Speed Limit
14. Road Engineers Comments
15. Attachments – Road engineering related photos/images and documents (this
can be captured within existing ‘Attachments’ section/fields).
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For the Transport Department:
1. Age of Vehicle
2. Ownership/Usage
3. Vehicle defect
4. Vehicle Damage
5. Driver education
6. Residence of Driver
7. Certificate of Fitness
For the Health Department:
1. Time Of Initial Call
2. Time Arrived At Scene
3. Time of Arrival At Hospital
4. Method of Transportation To Hospital
5. Medical Treatment On Route
6. Trauma Care At Scene
7. Field Impression
8. Pulse Rate
9. Grimace
10. Respiratory Effort
11. Abbreviated Injury Scale
12. Injury Severity Score (ISS)
13. Glasgow Coma Score
14. Injury Type
15. Part of Body injured
16. Chest Movement
17. Breath Sounds
18. Brought Dead
19. Condition On Discharge
20. Discharge Note
21. Treatment Regime
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22. Discharge Note to be scanned and attached using the existing attachments
option.
The modified changes were deployed in the application and this too was tested successfully.
The application is up and running smoothly.
3.3 Highlights on Accident Data
The following sections explain various statistics and findings from the accident data collected.
Two districts – Shimla and Mandi were using the application from 23rd February 2015 and
other districts by 1st August 2015. All statistics in this section are based on data from 1st August
2015 to 31st December 2016. 1st August 2015 is chosen as the baseline for comparison across
the various parameters queried to generate the report, as after this date all districts started
using RADMS application for accident reporting.
NB: - All accident data and statistics in this report are taken from 1st August 2015 to 31st March
2017, and the reports were generated on 5th April 2017.
3.3.1 Live accident data status
Twenty eight (28) police stations from the police districts of Shimla and Mandi are using
iMAAP RADMS to collect accident data, from 23rd Feb 2015 and from 1st August 2015
remaining seventy seven (77) police stations from other districts are also using iMAAP RADMS.
In case of any accident, the police personnel of these police stations take the mobile tablets
which has the iMAAP RADMS application installed in it, to the accident site. Using the RADMS
application, the police personnel captures various parameters of the accident which will
include GPS coordinates of the accident location and pictures of the accident site. The
following table shows the count of number of accidents, vehicles and injured persons as per
the data collected in the RADMS system from 1st August 2015 to 31st March 2017.
3.3.2 Quality of the Live Accident Data
Police personnel in the 105 police stations are using the iMAAP RADMS application to capture
accident records and they have captured 5166 accident records. Out of the 5166 accidents
records, 295 records has data quality issues, which implies a good quality data of around 94%.
The actual data entry from the police stations are further validated and corrected by the
Consultant’s operational team and ADMC police team to improve the quality of data multiple
folds. Some of the images attached to accidents cannot add value for accident data analysis.
Accident 5166
Vehicles involved 7516
Injuries 11305
Deaths 2042
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It is recommended that the Police team collect proper accident images against all the accident
records so that further analysis / study can be conducted on this.
3.3.3 Accident Data Analysis
This section gives an overview of the various aspects of the accident data collected during the
live usage of iMAAP RADMS. The data considered includes the input available from 105 police
stations in all districts, during the period 1st August 2015 to 31st March 2017. This is chosen as
the baseline for comparison across the various parameters queried to generate the report,
which otherwise would lead to biased analysis. The charts and summaries shown in this
section were produced using iMAAP RADMS.
3.3.3.1 ‘District’-wise split up of Accidents
Figure 1 shows the number of accidents reported in all districts (5166). The major share of
accidents are in Kangra (838), Shimla (810) and Mandi (732). The three districts have a
combined percentage of 46.07%. The trends remain the same for the past one year.
Figure 1: ‘District’-wise split of accident data
Total Accidents Recorded 5166
Total Accidents with adequate data
quality
4871
Percentage of Accident records with
adequate data quality
94.29%
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3.3.3.2 ‘Accident time’- wise split up of Accidents
Figure 2 shows the number of accidents with respect to the time of occurrence. The peak is
identified from 5 pm - 9 pm, during which 1431 accidents i.e., more than one fourth of the
total accidents are reported.
Figure 2: ‘Accident Time’-wise split of accident data
3.3.3.3 ‘Police station’-wise split up of accidents
Figure 3: Police station-wise split of accident data
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Figure 3 shows the number of accidents that has been reported in various police stations in
all police districts.
3.3.3.4 ‘Accident severity’-wise split up of Accidents
Figure 4: ‘Accident Severity’-wise split of accident data
Figure 4 shows the accidents w.r.t. accident severity. NHs, SHs and Link Roads have more
number of severe accidents, NHs top the list. 655 fatal and 653 grievous accidents were
reported in NHs, whereas SHs had 427 fatal and 360 grievous accidents. The low percent of
accidents in city roads may be attributed to reduced speeds due to the heavy traffic.
3.3.3.5 ‘License type’-wise split up of Injuries
Figure 5: ‘License type’-wise split of accident data
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Figure 5 shows the number of injuries with respect to license type. Approximately one fourth
of the drivers involved in the accidents were found not in possession of a valid license.
3.3.3.6 ‘Collision type’-wise split up of Accidents
The chart given in Figure 6 shows the number of accidents with respect to collision type. With
this classification, one can identify specific defects or shortcomings in the physical features of
the road, the modification of which after proper identification of the accident spots from the
database should help to reduce the casualties pertaining to the cause.
From the chart, it can be understood that out of 5166 Accidents, 1162 accidents fall in ‘Head
on’ collisions; 1008 accidents were in ‘Ran off the road’ category; 986 accidents involved cases
wherein ‘Pedestrians were hit’.
If the statistics are further examined, head on collisions are the major killers in NHs. This may
be attributed the high speed and absence of physical lane separations. It is observed from the
images furnished against accidents recorded under the collision type ‘Ran off road’, crash
barriers are not present to prevent it.
Figure 6: ‘Collision type’-wise split of accident data
3.3.3.7 ‘Class of Injured person’-wise split up of Accidents
Figure 7 shows the number of injured person with respect to ‘Injury Class’. From the chart, it
can be understood that out of 9752 persons involved in accidents, 1169 were ‘pedestrians’
means more than 11% of the total persons injured were pedestrians. This implies the need to
segregate the most vulnerable road users, the pedestrians, from the main stream traffic.
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Figure 7: Injured person classes-wise split of accident data
3.3.3.8 ‘Collison Type versus Accident Severity’ split of Accidents
Figure 8: Collision type versus accident severity
Majority of accidents are caused by Head On collisions (1162) of which 244 are fatal accidents,
and 369 are grievous accidents. Maximum fatal accidents (547) are reported under Ran off
road collision type. The third major group of fatalities are the pedestrians. As pointed out in
the previous sections as well, these three issues viz. Head on collisions, Ran off road and
Pedestrian hit cases, need immediate attention of the stakeholders.
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3.3.4 Accident Image Analysis
The images attached to accidents seldom add value for accident data analysis. It is
recommended that the Police team collect proper accident images against all the accident
records so that further analysis / study this acts as a base line. In many of the accident records,
the images of the damaged vehicle and the registration number plates were only recorded,
and the accident site images were not captured. The images captured should comply to the
following standards as per the SOP:-
1. The general incident scene, showing junction/road type, surface, skid marks and any
features which might have contributed to the accident occurrence.
2. The main resting place of vehicles involved. Also, it is acceptable to capture the point
where vehicles left the road if it cannot be safely reached.
3. Damage to vehicle/property
4. In case of poor visibility (night time, fog, heavy rain, etc.), the IO will be required to
return to the site and capture the appropriate photos when the visibility is better.
The purpose of the accident image to be recorded in the database is to identify the accident
cause and the conditions of the road wherein the accident occurred, which can further assist
in the analysis of accident. This will help the stakeholders, esp. the Road Safety Engineers to
identify the shortcomings in the infrastructure and give more insight into the cause of the
accident.
Figure 9: Image Quality in Accident Records
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Amongst these accident records, it was found that only 452 accidents had accident images
recorded against the 680 accidents recorded in the application. This constitutes 66.5% of the
reported accidents in the quarter January 2017 to March 2017. The quality of the images
required improvement. Only 37.8% of the total recorded accidents had good quality of
images uploaded. Nearly 34% of the recorded accidents did not have the accident sites
captured. The statistics of accident records with and without images are recorded in Figure 9.
3.4 Highlights on Stakeholders Usage Statistics
The key stakeholders involved in the project are Public Works Department (PWD), Himachal
Pradesh Police Department, HRTC, Transport Department, and Department of Health and
Family Welfare. The On-Site Operational and Support Team representing TRL and Experion
Technologies Pvt. Ltd. assist the stakeholders with all possible technical and functional
support, including the monthly training sessions. This section highlights the involvement of
the various stakeholders in the iMAAP RADMS application for the quarter January 2017 to
March 2017. The analysis involves the basic user operations of update, insert, delete; and the
access of the various modules in the application.
The various modules in the application are Audit Trail, Cluster Analysis, Corridor Analysis,
Cross Tab, Export, Edit, Delete, Manage Blackspots, Map, Query, Standard Reports, Stick
Analysis, Summary Prints, User Defined Reports, Validate Current, View, View Blackspots etc.
The usage statistics of the whole application with respect to various stakeholders is given in
Figure 10. This is based on the various modules accessed by the users in the application. The
prominent users of the application is found to be the members of the ADMC Cell (Police
Department), followed by other users of the Police Department, Health and PWD. The usage
statistics of the Health Department is improving, there is slight involvement from the HRTC as
well, but the Transport department still shows zero value.
Figure 10: Usage statistics across various stakeholders in January – March 2017
44285
2507 1680 628 17 00
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000
ADMC Cell(Police)
PoliceDepartment
PWD Health HRTC TransportDept
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It is observed that the top users of all the modules are the users from Police Department.
There is involvement by the Public Works Department (PWD) in the various analysis modules
and the report modules.
The table below shows the statistics of the various operations viz. Update, Insert, Delete by
the various stakeholders. It is observed that the update accident record, insert accident
record and delete accident record is currently used by the Police Department and Health
department only. In the month of March 2017 few inputs from the Health department is
found in the application. The inputs from the PWD, are not to be found.
Department Operation Type Usage / Count Total Count
ADMC Cell
(Police
Department)
UPDATE 33223
INSERT 105 33589
DELETE 261
Police
Department
UPDATE 481
INSERT 4 485
DELETE 0
Health
Department
UPDATE 39
INSERT 1 40
DELETE 0
Public Works
Department
UPDATE 0
INSERT 0 0
DELETE 0
Transport
Department
UPDATE 0
INSERT 0 0
DELETE 0
3.5 List of Accidents around Police Stations
Using the iMAAP RADMS tablet application, the police personnel capture various parameters
of the accident. One such parameter is the GPS coordinates of the accident location. It is
observed that some of the accident records has their GPS coordinates near police stations.
We request the Police officials to please verify whether these accident records are really
around the police stations. A total of 23 accident records were identified in the month of
February, while the number of accident records identified has doubled to a value of 56
records.
The accidents observed around Police Stations in the month of February and March 2017 are
listed below.
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February 2017:
# Accident Date Accident Reference No. District FIR No. Police Station
1 27-02-2017 27022017-60-124445 Mandi 23/17 BSL Colony
2 27-02-2017 27022017-67-172629 Shimla 21/17 Rohru
3 26-02-2017 26022017-63-102536 Shimla 23 West
4 26-02-2017 26022017-73-193221 Shimla 23/17 Jhakari
5 26-02-2017 26022017-19-173750 Hamirpur 20/17 Nadaun
6 26-02-2017 26022017-53-160916 Mandi 18/17 Aut
7 25-02-2017 25022017-55-115542 Mandi 29/17 Balh
8 22-02-2017 22022017-60-125650 Mandi 20/17 BSL Colony
9 22-02-2017 22022017-60-122648 Mandi 19 BSL Colony
10 22-02-2017 22022017-78-085902 Sirmour 80/17 Paonta Sahib
11 22-02-2017 22022017-62-132556 Shimla 29 East
12 19-02-2017 19022017-95-092802 Una 25/17 Bangana
13 16-02-2017 16022017-42-154821 Kullu 13/17 Nirmand
14 15-02-2017 15022017-87-170639 Solan 18/17 Kandaghat
15 13-02-2017 13022017-100-161532 Baddi 34/16 Nalagarh
16 09-02-2017 09022017-90-180055 Solan 11/17 Parwanoo
17 08-02-2017 08022017-104-113913 Kangra 21/17 Jawalaji
18 07-02-2017 07022017-20-183012 Hamirpur 19/17 Barsar
19 07-02-2017 07022017-65-121828 Shimla 31/17 Theog
20 06-02-2017 06022017-36-104957 Kangra 22/17 Fatehpur
21 05-02-2017 05022017-18-092920 Hamirpur 22/17 Bhoranj
22 04-02-2017 04022017-31-150550 Kangra 50/17 Kangra
23 02-02-2017 02022017-36-112054 Kangra 19/17 Fatehpur
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March 2017:
# Accident Date Accident Reference No. District FIR No. Police Station
1 01-03-2017 02032017-81-120132 Shimla 9/17 Renuka Ji
2 01-03-2017 01032017-86-104524 Sirmaur 23/17 Arki
3 04-03-2017 04032017-1-114108 Solan 63/17 Sadar Bilaspur
4 04-03-2017 03032017-57-101145 Bilaspur 47/17 Sundernagar
5 04-03-2017 04032017-70-122857 Mandi 15/17 Jubbal
6 05-03-2017 04032017-25-123554 Shimla 91/17 Nurpur
7 05-03-2017 05032017-98-115234 Kangra 64/17 Haroli
8 06-03-2017 06032017-31-155112 Una 74/17 Kangra
9 06-03-2017 06032017-26-203942 Kangra 62/17 Indora
10 07-03-2017 07032017-93-085121 Kangra 33/17 Gagret
11 08-03-2017 08032107-55-153958 Una 38/17 Balh
12 08-03-2017 08032017-85-164507 Mandi 58/17 Sadar Solan
13 09-03-2017 09032017-64-164259 Solan 28/17 Dhalli
14 09-03-2017 09032017-66-125422 Shimla 53/17 Kothkhai
15 10-03-2017 04032017-110-124204 Shimla 28/17 Khundian
16 10-03-2017 10032017-26-154354 Kangra 66/17 Indora
17 10-03-2017 10032017-78-155706 Kangra 100/17 Paonta Sahib
18 11-03-2017 11032017-47-172122 Sirmaur 26/17 Bhuntar
19 11-03-2017 11032017-72-194057 Kullu 50/17 Rampur
20 12-03-2017 12032017-41-160315 Shimla 44/17 Kullu
21 12-03-2017 12032017-60-141904 Kullu 31/17 BSL Colony
22 12-03-2017 12022017-57-141348 Mandi 52/17 Sundernagar
23 13-03-2017 13032017-100-161507 Mandi 56/17 Nalagarh
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24 13-03-2017 13032017-69-180932 Baddi 30/17 Kumarsain
25 13-03-2017 13032017-62-035646 Shimla 49/17 East
26 13-03-2017 13032017-85-110834 Shimla 64/17 Sadar Solan
27 13-03-2017 12032017-95-163221 Solan 42/17 Bangana
28 14-03-2017 14032107-20-183117 Una 29/17 Barsar
29 14-03-2017 14032017-57-142110 Hamirpur 55/17 Sundernagar
30 14-03-2017 13032017-86-115633 Mandi 26/17 Arki
31 15-03-2017 15032017-21-083903 Solan 56/17 Dharamshala
32 16-03-2017 16032017-41-114834 Kangra 45/17 Kullu
33 16-03-2017 16032017-78-153308 Kullu 109/17 Paonta Sahib
34 17-03-2017 17032017-104-120725 Sirmaur 41/17 Jawalaji
35 18-03-2017 18032017-19-153520 Kangra 28/17 Nadaun
36 18-03-2017 18032017-54-102354 Hamirpur 56/17 Sarkaghat
37 19-03-2017 19032017-59-153534 Mandi 16/17 Padhar
38 19-03-2017 19032017-64-121727 Mandi 35/17 Dhalli
39 19-03-2017 20032017-88-134914 Shimla 32/17 Dharampur
40 19-03-2017 19032017-91-155854 Solan 20/17 Darlaghat
41 20-03-2017 20032017-20-095310 Solan 32/17 Barsar
42 20-03-2017 20032017-78-122338 Hamirpur 116/17 Paonta Sahib
43 20-03-2017 20032017-87-090607 Sirmaur 22/17 Kandaghat
44 23-03-2017 23032017-80-112300 Solan 22/17 Rajgarh
45 24-03-2017 24032017-100-133228 Sirmaur 66/17 Nalagarh
46 24-03-2017 24032017-17-193734 Baddi 69/17 Sadar Hamirpur
47 24-03-2017 24032017-32-120110 Hamirpur 44/17 Baijnath
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48 24-03-2017 24032017-57-103326 Kangra 61/17 Sundernagar
49 24-03-2017 24032017-65-113743 Mandi 58/17 Theog
50 24-03-2017 25032017-78-112654 Shimla 122/17 Paonta Sahib
51 24-03-2017 24032017-89-161144 Sirmaur 20/17 Kasauli
52 25-03-2017 25032017-17-125129 Solan 71/17 Sadar Hamirpur
53 26-03-2017 27032017-96-125439 Hamirpur 72/17 Una
54 27-03-2017 27032017-2-132312 Una 28/17 Kot-Kehloor
55 31-03-2017 31032017-17-122807 Bilaspur 75/17 Sadar Hamirpur
56 31-03-2017 29032017-55-090635 Hamirpur 56/17 Balh
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4 Meeting with World Bank on 19th – 21st January 2017
The Technical Consultant team visited HP to assist the Client in the World Bank meeting with
the stakeholders from 19th January 2017 to 21st January 2017. On 18th January 2017 the
Consultant Team met at the PWD Office to discuss the itinerary and plans from 19th January
2017 to 21st January 2017.
On 19th January 2017 a meeting was scheduled with the Consultant, PWD and World Bank
Representatives headed by Mr. Thiagarajan from World Bank. The current project status and
its progress was initially presented to the World Bank Team. This was trailed by discussions
on the following key points:-
1. World Bank team requested to consider the integration of Aadhaar with the RADMS
iMAAP application. Consultant agreed to discuss this with the Client to identify the
business case.
2. The existing application is effective and efficient to capture the accident details and
giving a common platform to integrate the various stakeholders. World Bank team
requested the client stakeholders to think about improvising the existing application
by including more engineering related fields to increase the involvement of the PWD.
Once the additional fields are determined, and the SOP redrafted by the Consultant
accordingly.
3. Consultants have to continue giving training, and the training should be rescheduled
in such a way that it covers all the stakeholders. This can be made possible only with
the co-ordination of the Police Department and the PWD. Consultant informed that
the Consultant is planning to conduct 3 trainings per month in all the three
departments viz. the PWD, Health Department and the Police Department.
4. On 20th January 2017, inspection was conducted by the World Bank at the ADMC and
thereafter, meeting with the Police Department took place. The Police Department
gave an excellent feedback and IG presented a case study of Kinnaur District, where
the accidents in a particular area were brought down by 40% using the RADMS
application. The cause of these 40% accidents were analysed using RADMS application
and it was found that the primary cause of the accidents was drunken driving. This
was improved through effective enforcement by the police personnel led to the
reduction.
5. On 21st January 2017, meeting was held with all the stakeholders, viz. the Health
Department, the Police Department, the PWD, the HRTC and the Transport
Department to discuss their feedback on application usage.
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Figure 11: Meeting with Stakeholders and World Bank Representatives
Figure 12: World Bank Representatives at ADMC Cell – Inspection
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5 Training Completion Report - January 2017 to March 2017
This section covers the details of training programs held in various parts of Himachal Pradesh.
The training programs were to ensure that the key stakeholders at HP understand the details
of the iMAAP RADMS application’s comprehensive data capture, data analysis and data
reporting capabilities. Following training programs were conducted:
Training Name Training Location Date Attendees
Training on RADMS for the Nodal Officers
of the Department of Health
Pari Mahal, Shimla 04th January 2017 24
Training on RADMS for the IOs of all
Districts in the Police Department
Nigam Vihar, Shimla 20th February 2017 19
Training on RADMS for the Nodal
Officers of the Department of Health
Pari Mahal, Shimla. 15th March 2017 23
Refresher Training on RADMS for the
PWD-Chief Engineers, Superintending
Engineers and Nodal Officers of Road
Safety, from PWD
Conference Hall, Nigam
Vihar Shimla
16th March 2017 42
Refresher Training on RADMS for the IOs
of all Districts in the Police Department
New Police Complex,
Khalini, Shimla
17th March 2017 17
Training on RADMS for the Nodal
Officers from HRTC
HRTC office, Bus stand
Shimla
23rd March 2017 14
5.1 Training in RADMS for Himachal Pradesh Health & Family Welfare
Department
5.1.1 Training for iMAAP RADMS to Health Department - at Shimla on 4th January
2017
On 4th January 2017 the first training was conducted on the iMAAP RADMS web application
by the Consultant Management Team for the Department of Health and Family Welfare at
Pari Mahal, Shimla. The Nodal Officers of the Department of Health and Family Welfare
representing various zones, joined the meeting. A total of 24 participants were present, and
the meeting was chaired by Dr. Ashok Gupta (Joint Director Health).
The Consultant initially presented a brief introduction of TRL and Experion Technologies, and
the milestones achieved by the team. This was followed by the introduction to iMAAP RADMS
application and its role in data collection. Presentation detailed on how the application brings
together the various stakeholders on a common platform towards the goal of accident
prevention in a structured process. The role of Health Department in the data collection was
elaborated. The scope and working of the application was detailed upon.
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Figure 13: Training for the Health Department on 4th January 2017
The overview was completed, and the second half of the presentation dealt with the following
points pertaining to the working of the iMAAP RADMS application:
Pre-requisites for the working of iMAAP RADMS application –
o 1 Mbps internet connectivity
o Web browser - Internet Explorer 9 or above
o One time installation of Silverlight Plugin and the installation process.
Log in to the web application.
Introduction to the features in the first screen and the features.
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Searching an accident record as per the MLC details available and verification of the
details.
Viewing the accident record filtered from the database.
Editing the accident record, to input the details of the casualties.
The various fields against which data needs to be furnished were explained, taking one
at a time.
The following fields were explained in detail:-
1. Time Of Initial Call
2. Time Arrived At Scene
3. Time of Arrival At Hospital
4. Method of Transportation To Hospital
5. Medical Treatment On Route
6. Trauma Care At Scene
7. Field Impression
8. Pulse Rate
9. Grimace
10. Respiratory Effort
11. Abbreviated Injury Scale
12. Injury Severity Score (ISS)
13. Glasgow Coma Score
14. Injury Type
15. Part of Body injured
16. Chest Movement
17. Breath Sounds
18. Brought Dead
19. Condition On Discharge
20. Discharge Note
21. Treatment Regime
Attaching the scanned copy of MLC.
Saving the casualty details added to the accident record.
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The following queries and comments were raised during and after the presentation:
There was a concern raised by one of the participants, on the field Abbreviated Injury
Scale that it is not currently used in the MLC forms, as they are still following old
method for reporting the trauma care. Dr. Ashok responded to this comment and
promised to improvise the data capture process in the MLC currently followed so as
to meet this criteria. He added that the old process of recording trauma care needs to
be changed and updated.
This was followed by the demo session at the IT Lab.
Dr. Baldev (Director of Health) spoke after the end of the presentation and emphasised on
the need to put the application to better use.
5.1.2 Training for iMAAP RADMS to Health Department - at Shimla on 15th March
2017
On 15th March 2017 second training was conducted by the Consultant Management Team for
the Department of Health and Family Welfare at Pari Mahal, Shimla. 23 participants attended
the meeting, which started with the welcome speech from Dr. Ashok Gupta, Joint Director
Health.
The Consultant initially presented a brief introduction of TRL and Experion Technologies, and
the milestones achieved by the team worldwide. This was followed by the introduction to
iMAAP RADMS application and its role in data collection. Presentation detailed on how the
application brings together the various stakeholders on a common platform towards the goal
of accident prevention in a structured process. The role of Health Department in the data
collection was elaborated. The scope and working of the application was detailed upon.
After the overview, the next presentation dealt with the working of the iMAAP RADMS
application. The following points were discussed in detail:
Pre-requisites for the working of iMAAP RADMS application –
o 1 Mbps internet connectivity
o Web browser - Internet Explorer 9 or above
o One time installation of Silverlight Plugin and the installation process.
Log in to the web application.
Introduction to the features in the first screen and the features.
Searching an accident record as per the MLC details available and verification of the
details.
Viewing the accident record filtered from the database.
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Editing the accident record, to input the details of the casualties.
The various fields against which data needs to be furnished were explained. The
following fields were explained in detail:-
1. Time Of Initial Call
2. Time Arrived At Scene
3. Time of Arrival At Hospital
4. Method of Transportation To Hospital
5. Medical Treatment On Route
6. Trauma Care At Scene
7. Field Impression
8. Pulse Rate
9. Grimace
10. Respiratory Effort
11. Abbreviated Injury Scale
12. Injury Severity Score (ISS)
13. Glasgow Coma Score
14. Injury Type
15. Part of Body injured
16. Chest Movement
17. Breath Sounds
18. Brought Dead
19. Condition On Discharge
20. Discharge Note
21. Treatment Regime
Attaching the scanned copy of MLC.
Saving the casualty details added to the accident record.
This was followed by the demo session at the IT Lab.
The following queries and comments were raised during and after the presentation:
1. If there is more than one casualty what should be done?
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Response: Details of each casualty or injured person, needs to be added in a
separate from. If there are 22 injuries in a particular accident, then there will be 22 forms,
one for each injury.
2. What is treatment on route?
Response: Treatment on route, is the treatment that is given to injured person on
the way to the hospital.
3. How can the doctors be sure that they have filled the trauma care data of injured
person correctly?
Response: They can check the saved data through querying and can take summary
prints of the records for proof.
Figure 14: Training for the Health Department on 15th March 2017
Some of the participants shared their experiences with application and gave positive responses. They said the application is easy to work with. The training session ended with vote of thanks from Dr G. Upadhya. He expressed his gratitude and requested all to take
36 IRPN
initiative and use the web application. The customer support E-mail Id and phone numbers were shared with the participants for further queries and support needed, if any.
5.2 Training in RADMS for Department of Police
5.2.1 Training for iMAAP RADMS to Police Department, Shimla on 20th February 2017
On 20th February 2017 training was conducted for the IOs of the Police Department,
representing various districts at Vigilance Conference Hall, Nigam Vihar, Shimla. Meeting was
headed by SI Hari Singh (Training Coordinator). A total of 19 IOs attended the training session.
ASI Hari Dutt briefed about the functioning of ADMC and TRL. This was followed with the
presentation by the Consultant.
The Consultant gave a short introduction and background of the project. The Consultant gave
a quick overview on the following points:
What is iMAAP?
RADMS – Project Objective
Mobile Data Collection – Importance of Data
Advantages of having a data collection system
Changes needed in Accident reporting process
The Consultant presented the accident report form (ARF) and discussed each field in detail
with the participants. The Consultant presented the general usage of tablets to the
participants. The topics covered were:
Turning the tablet on and off
Charging the tablet device
Daily Routine – Charging, On/Off, Synchronize
Ensuring Good care of the tablet device
Storage of Tablet Devices at police stations
Process to be followed when Tablet Devices are not available in the police station
Responsibility of the Tablet Devices allocated to a police station
Troubleshooting steps
Warranty coverage
The Consultant presented the mobile data collection in tablets to the participants. The topics
covered were:
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Features of iMAAP Tablet Application
Collect ‘New Accident Information‘ using iMAAP Tablet Application
Synchronize accident record from tablet to central database
Search Accident Records
Edit accident record using iMAAP Tablet Application
Delete accident record from iMAAP Tablet Application
User Login & Use of the accident data in iMAAP web application
The Consultant briefed the participants on the following points in iMAAP web application:
Introduction to Road Accident Data Management System
o What are the benefit in collecting the data
o Analysing And Reporting
Discussion on the Accident Report Form
o Discussion of the fields
o How to describe an accident
Application training
o Login
o Department
o User Role and User Account
o Password Policy
o News Feed
o Shared Query
o Severity Configuration
o Publish Reports
o CBA
o Blackspot Type and Blackspot Parameters
o Public Dashboard
o Add accident record
o Edit Accident Record
o Delete Accident Record
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o Query Builder
o Cluster analysis
o Stick Analysis
o Black spot analysis
o Cross tabulation
o User defined report
o Standard report
The demo exercise was conducted for the IOs. The process of offline and online syncing were
discussed. Participants cleared their doubts on the working of GPS and syncing of accident
data. The training ended with vote of thanks from SI Pradeep Chauhan.
Figure 15: Training for the Police Department on 20th February 2017
5.2.2 Refresher Training for iMAAP RADMS to Police Department, Shimla on 17th
March 2017
On 17th March 2017 refresher training was conducted by the Consultant Management Team
for the IOs of the Police Department at Conference Hall, New Police Complex, Khalini, Shimla.
Meeting was headed by SI Hari Singh (Training Coordinator and SHO PS Sadar Shimla).
The refresher training was aimed at improving the efficiency of the work carried out by the
IOs of the various police departments, and reinforce their skills in using the application for
data capturing, monitoring and analysis. 17 IOs attended the training session.
The Consultant gave a brief introduction and background of the project. The general usage of
tablets were also discussed briefly.
The Consultant discussed the following points in iMAAP web application in detail:
Brief Introduction to Road Accident Data Management System
Discussion on the Accident Report Form
o Discussion of the fields
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o How to describe an accident
Use of tablet application
o Add accident record
o Save Accident Record
o Sync Accident Record
Application training
o General use
o Add accident record
o Edit Accident Record
o Delete Accident Record
o Shared Query
o Severity Configuration
o Publish Reports
o CBA
o Black Spot Type
o Black Spot Parameters
o Public Dashboard
o Print
o Query Builder
o Cluster analysis
o Stick Analysis
o Black Spot analysis
o Cross tabulation
o User defined reports
o Standard reports
The importance of recording quality data, and the consistent follow ups with the IOs on
ground was emphasized upon. The need to record the images properly the points that needs
to kept in mind while taking the images were discussed.
The session was interactive and the participants cleared their doubts on the use the various
modules in the application. The ADMC personnel were thankful for the monthly review and
constant support received from the consultant operational team on board and expressed
40 IRPN
their appreciation in the efforts put for continuing the monthly training sessions. On a
concluding note, DIG Punita Bhardwaj directed all police personnel to make maximum use of
the application and asked for suggestions. The customer support E-mail Id and phone
numbers were shared with the participants for further queries and support needed, if any.
Figure 16: Training for the Police Department on 17th March 2017
5.3 Training in RADMS for Himachal Pradesh Public Works Department
On 16th March 2017 training was conducted by the consultant Management Team for the
Public Work Department at the Conference Hall, Nigam Vihar Shimla. Presentation was
headed by EE Rohit Thakur. 42 participants, which included the Nodal Officers and other
Officers form the various Circles attended the training program.
The training was aimed at improving the awareness of the nodal officers from the road safety
wing in the PWD on the use of iMAAP RADMS tablet application. It specifically concentrated
on the fields that are to be filled by the department personnel and their queries were
responded to.
Meeting started with a brief introduction by Mr. Rohit Thakur (EE PWD). This was followed by
a brief history of iMAAP application by the consultant. Then, an overview and introduction
was given on the general aspects of the applications and it purpose. The following points were
included as part of the introduction:
Overview on TRL
Precedents & Similar Work Experience
What is iMAAP?
RADMS – Project Objective
Mobile Data Collection – Importance of Data
Advantages of having a data collection system
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Introduction to Road Accident Data Management System:
What are the benefits
Collecting the data
Analysing And Reporting
As part of the web application training the following were discussed one after the other:
Login
Department
User Role
User Account
Password Policy
News Feed
Shared Query
Severity Configuration
Publish Reports
CBA
Black spot Type
Black spot Parameters
Public Dashboard
Add accident record
Edit Accident Record
Delete Accident Record
Query Builder
Cluster analysis
Stick Analysis
Black spot analysis
Cross tabulation
User defined report
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Standard report
A demo was given from the data in web application. The black spot analysis was discussed in
detail, and how it could be put to use to reduce accidents at the stretches identified.
All the queries were answered one after the other. Mr. Rohit Thakur urged the nodal officers
to use the application and make best use of it. The session concluded with vote of thanks from
the Consultant.
Figure 17: Refresher Training for the PWD on 16th March 2017
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5.4 Training in RADMS for Himachal Road Transport Corporation
On 23rd March 2017 consultant gave training to HRTC department at their office, Old Bus
Stand, Shimla. Meeting began with the introduction from Sh. Mangal Chand Manepa (Work
Manager HRTC). 14 participants attended the meeting.
The Consultant initially gave an introduction of TRL and Experion Technologies, and the
milestones achieved by the team. This was followed by the introduction to iMAAP RADMS
application and its role in data collection. Presentation detailed on how the application brings
together the various stakeholders on a common platform towards the goal of accident
prevention in a structured process. The scope and working of the application was detailed
upon.
The overview and introduction was given on the general aspects of the applications and it
purpose. The following points were included as part of the introduction:
Overview on TRL
Precedents & Similar Work Experience
What is iMAAP?
RADMS – Project Objective
Mobile Data Collection – Importance of Data
Advantages of having a data collection system
Introduction to Road Accident Data Management System:
What are the benefits
Collecting the data
Analysing And Reporting
As part of the web application training the following were discussed one after the other:
Login
Department
User Role
User Account
Password Policy
News Feed
Shared Query
Severity Configuration
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Publish Reports
Public Dashboard
Query Builder
Cluster analysis
Stick Analysis
Black spot analysis
Cross tabulation
User defined report
Standard report
A demo was given from the data in web application. The session concluded with vote of
thanks by the Consultant.
Figure 18: Refresher Training for the HRTC on 23rd March 2017
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6 Project Risk Register
The project risk register has been updated based on the progress made and the activities
completed on March 2017. The updated register are given below.
Sl.
No.
Description Risk Impact Risk Management Strategy Risk
Owner
Status
1 Inadequate or
missing data in
key crash data
fields captured by
Police, such as
Location data
H
Limited usage of
GIS analyses
features in iMAAP
PWD to ensure capture of key
information including location
fields using iMAAP, for future
data.
PWD/
TRL
Live
2
System is slow
due to bandwidth
and speed issues
at a site
M
Perceived
benefits of using
the application
cannot be
materialized due
to slow
connectivity.
Bandwidth / internet access /
latency speeds will be tested,
and if there is a concern - the
client will be informed that
this will potentially be an issue
and will be advised to enhance
their infrastructure.
PWD/
TRL
Live
3
Participation of
health
department to
collect health data
for casualties and
entering the same
to the system
H
Limited usage of
health data in
iMAAP
This risk is highlighted in the
numerous formal letters to
PWD. The nodal officers are
assigned with user ids and
passwords to access the
application and enter the
details of the accident victims.
Training and data entry to
progress.
PWD/
Health
Depart
ment/
TRL
Live
4
Uploading of the
photographs of
accident spot in
the RADMS
M
Limited
understanding of
the accident
condition and the
road
infrastructure
Police personnel should be
given due guidelines on how to
take the relevant
photographs. Statistics on
quality is taken on daily basis
and follow up calls are made to
bring in adequate data.
PWD Live
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7 Operational Support and Maintenance Summary
7.1 Reports Generated on Request for Stakeholders
The following reports were prepared by the Consultant Support team on request from various
stakeholders using the iMAAP RADMS application. Please note that these reports were
created by the Consultant team considering the need of the customer stakeholders, and were
done outside the scope of the contractual scope of the Consultant:
January 2017:
Report prepared for the selected locations provided by PWD. Summary prints of
accidents along with the number of fatal and grievous injuries, pertaining to the
selected locations was taken. This report was prepared as requested by the Executive
Engineer, HPRIDC on 17th January 2017.
February 2017:
Reports of accident statistics based on all police stations in Shimla District. Summary
prints were taken with the following information: Locations, FIR No., Police Station
and Severity of injured person. The reports were prepared on request by the Executive
Engineer, HPRIDC on 1st February 2017.
Report prepared corresponding to each police station in Shimla District, having
location near by Police station. This report was requested by the Executive Engineer,
HPRIDC on 6th February 2017.
Reports prepared for accidents in all districts with respect to Accident Severity,
Accident Factor, Area Type, Collision Type, Road Type, Hit and Run cases, and Vehicle
Type. This report was requested by ADMC, on behalf of DIG, TTR, Police Department
on 9th February 2017.
Reports prepared for the districts of Sirmou, Shimla, Kinnaur, Kullu and Solan. The
reports included:
o Accident Factor Chart,
o Collision Chart,
o Accident Severity Chart,
o Severity of Injured Person Chart and
o Time Wise Accident Chart.
This report was requested by IG South Range on 17th February 2017.
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MoRTH reports were prepared for the year 2016. It consists a series of 17 formats
prescribed by MoRTH. The reports were requested by ADMC, on behalf of DIG, TTR,
Police Department on 20th February 2017.
March 2017:
Accident Reports were prepared on monthly basis from August 2015 to December
2015. This includes number of accidents and the casualties involved in the accidents.
This report was prepared as requested by the Executive Engineer, HPRIDC on 26th
March 2017.
Accident Reports were prepared on monthly basis from January 2016 to December
2016. This includes number of accidents and the casualties involved. The data was
requested in Excel format. This report was prepared as requested by the Executive
Engineer, HPRIDC on 26th March 2017.
Prepared accident report for the month of January 2017, that includes number of
accidents and casualties involved in Excel format. This report was requested by the
Executive Engineer, HPRIDC on 26th March 2017.
Prepared accident reports for Baddi, Solan, Una, Chamba, Hamirpur, Bilaspur, Kangra,
Kullu, Kinnaur, Lahaul and Spiti, Shimla, Mandi and Sirmour districts. Reports included
o Accidents classified according to weather condition,
o Accidents classified according to class of injured person,
o Total accidents reported in each Police station,
o Accidents involving Alcohol suspected cases,
o Accidents classified according to Driver age and sex,
o Accidents classified according to Accident day and Severity of accidents.
These reports were requested by ADMC on behalf of DIG, TTR, Police Department on
29th March 2017.
Prepared all MoRTH reports as requested by ADMC on behalf of DIG, TTR, Police
Department. The reports generated are:
1. Total number of road accidents classified according to month of the year.
2. Accidents classified according to type of area and time.
3. Accidents classified according to classification of roads.
4. Accidents classified according to location.
5. Accidents classified according to type of junction and traffic control.
6. Accidents classified according to weather conditions.
48 IRPN
7. Accidents classified according to type of vehicles and objects involved.
8. Accidents classified according to age of vehicle.
9. Accidents classified according to nature of accident.
10. Accidents classified according to cause.
11. Accidents classified according to fault of driver of motor vehicle.
12. Accidents classified according to type of victims, age and sex.
13. Accidents classified according to details of drivers.
14. Accidents classified according to particulars of vehicle.
15. Accidents classified according to type of persons killed/injured.
16. Accidents classified according to road condition.
17. Accidents classified according to road features.
7.2 Inquiry Call Logs
Thirteen calls regarding application usage was received, and the same is listed in Appendix
A.
7.3 Support and Maintenance Call Logs
Three support or maintenance call logs were registered of this quarter, and the same is
listed in Appendix B.
7.4 Escalation Calls from Consultant
The Consultant support team and ADMC members made several follow up calls with the
investigating officers of different police stations, requesting them to enter the missing records
if the accident records are not synchronised or if the accident data is not having the expected
data quality. In the month of January, February and March, 209 calls, 192 calls and 188 calls
were made respectively.
49 IRPN
8 Key Tasks and Milestones
This section of the report summarises the key tasks completed and the milestones achieved
during the third quarter of the support. The key activities and milestones planned for the next
quarter is also listed here.
8.1 Tasks completed in 1st Quarter
Support and Maintenance activities for the live iMAAP RADMS application.
Assist the police in collection and verification of road accident data from all police
stations, through implementation of iMAAP RADMS.
Renew the maintenance and support contract
Refresher training to investigating officers at various station zones.
Migrate the application from Consultant server to DIT server.
Provide monthly onsite server health checks.
Project discussions with PWD.
Project discussions with Police Department.
Project discussions with Health Department.
Submission of 1st Quarterly Maintenance and Training Report – July-Sept 2016.
8.2 Tasks completed in the 2nd Quarter
Support and Maintenance activities for the live iMAAP RADMS application.
Assist the police in collection and verification of road accident data from all police
stations, through implementation of iMAAP RADMS.
Create access credentials for the Nodal Officers from the Health Dept. to input the
details in the Injury Section of the Accident Data Record.
Provide the Quick Reference Guides for the Nodal Officers from the Health
Department.
Refresher trainings for the PWD and Police Department.
Quarterly health check in DIT servers.
Consultant Management Team visit in the month of December 2016 for project
discussions with various stakeholders viz. the PWD, the Police Department and the
Health Department.
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Create reports on request from various stakeholders.
Submission of Monthly Status Reports October 2016, November 2016, December
2016.
Submission of 2nd Quarterly Maintenance and Training Report – Oct-Dec 2016.
8.3 Tasks Completed in the 3rd Quarter
Support and Maintenance activities for the live iMAAP RADMS application.
Assist the police in collection and verification of road accident data from all police
stations, through implementation of iMAAP RADMS.
Conduct training sessions and assist Nodal Officers from the Health Dept. to input the
details in the Injury Section of the Accident Data Record.
Conduct monthly refresher trainings for the PWD, Police, HRTC, and Health
Department.
Assist the stakeholders during World Bank visit.
Deployment of modified ARF in the web application, to facilitate data entry by the
various stakeholders.
Submission of the Blackspot Guidance Report, FAQ, Revised SOP and other reports on
request from the various stakeholders.
Quarterly health check in DIT servers.
Project discussions with PWD.
Project discussions with Police Department.
Project discussions with Health Department.
Submit the Monthly Status Reports and the Quarterly Maintenance and Training
Report.
8.4 Tasks Planned in the 4th Quarter
Support and Maintenance activities for the live iMAAP RADMS application.
Assist the police in collection and verification of road accident data from all police
stations, through implementation of iMAAP RADMS.
Conduct training sessions and assist Nodal Officers from the Health Dept. to input the
details in the Injury Section of the Accident Data Record.
51 IRPN
Conduct monthly refresher trainings for the PWD, Police, HRTC, Transport and Health
Department.
Assist the stakeholders during World Bank visit.
Quarterly health check in DIT servers.
Project discussions with PWD.
Project discussions with Police Department.
Project discussions with Health Department.
Submit the Monthly Status Reports and the Quarterly Maintenance and Training
Report.
52 IRPN
Appendix A Inquiry Call Logs
Sl.
No. District
Police
Station Call By
Call
Timestamp Issue Details Resolution Provided
Resolution
Timestamp
Resolved
By
1
Sirmour
Paonta
Sahib
ASP
Monika
Bhutung
uru
31-1-2017
4:18PM
How to find records of a
particular police station?
Go to query builder and select accident from first
column, police station in second column, equal to
operator in third column and select police station
from fourth column. Click on “Add to list” and
then click on “RUN”. Now this query will display all
accident records of selected police station. We
can perform lots of operation on these accidents.
31-1-2017
2:30PM
Dikshit
2
Hamirpur RH
Hamirpur
Shipra
Sharma
(Medical
legal
Analysist
)
06-2-2017
2:00PM
iMAAP web application is
showing incorrect user
name and password, how
to resolved this issues?
Account has been deactivated. Activated their
account and called her. Also told them to enter
user name and password and click on login.
06-02-2017
02:10:00 PM
Dikshit
3
Mandi
PWD
Mandi
Circle
PWD SE
Design-
Sanjay
Singh
6-02-2017
03:02:00 PM
iMAAP web application
login issue?
I have checked the account. It is not deactivated, I
told him to off caps lock, Also told them to enter
the user name and password now he was able to
login in application.
6-02-2017
03:08:00 PM
Akshay
53 IRPN
4
Solan Parwano
o
ASI
Ramesh
08-02-2017
2:00PM
iMAAP web application is
showing incorrect user
name and password, how
to resolved this issues?
Account has been deactivated Activated their
account and called them. Also told them to enter
user name and password and click on login.
8-02-2017
02:10:00 PM
Dikshit
5
Mandi
PWD
Mandi
Circle
Jitender
JEE
9-02-2017
10:20:00 AM
How to run a query and
generate a report?
Go to query builder and select your district and
click on add to list. Then set date and click on add
to date. Then click on Run. Go to report and click
on user define report. Here you can make
different types of reports by selecting fields and
paste in row and column. Then click on generate
report. You can also take summery print of each
record that is in query but summery print can be
done only if your query has less than 100 records.
To print summery of each record go to summery
print and choose the fields that you want of each
record. You can select fields from left side and
then click on generate report. You can also export
file in PDF and excel format.
9-02-2017
10:50:00 AM
Dikshit
6
Baddi Nalagarh HC
Komal
13-02-2017
11:10:00 AM
How to sync accident
records online through
iMAAP tablet
application?
Go to "iMAAP RADMS tablet application" and click
on main menu button. Then click on "sync from
mobile". Select accident record and click on
"online sync icon". It will ask you for synchronising
accident record click on ok. Another message will
be flash on screen for successful synchronisation
of record. Click on "ok".
13-02-2017
11:30:00 AM
Dikshit
54 IRPN
7
Sirmour Sangrah HC Jai
Prakesh
08-03-2017
11:15:00 AM
How to find location
through tablet?
Open tablet and swipe down from top and click on
GPS icon. This will switch on GPS. Now go to
iMAAP RADMS application and open your record
and click on GPS. If this time you are not able to
find location. Please go back to front page of your
tablet and find icon GPS fix. Click on it and click on
start fixing. Then come to application and click on
GPS icon again you will find some value in place of
latitude and longitude. Now your location is
captured.
09-03-2017
11:30:00 AM
Dikshit
8
Bilaspur Kot-
kehloor
HC
Hemant
Singh
09-03-2017
11:00
How to fill accident
record in tablet?
Go to iMAAP RADMS application and click on
continue in English. Then click on main menu
icon and click on "Add accident record" then click
on “accident detail" fill all detail and capture
accident location using GPS. Then on top right
you will find save button save page, next page
will open automatically. Fill all detail in this page
and save it. Then you have to fill vehicle and
injury detail and save it. At last click on
attachment and attach photo of accident spot.
09-03-2017
11:30:00 AM
Dikshit
9
Bilaspur Kot-
kehloor
HC
Hemant
Singh
09-03-2017
11:50:00 AM
How to sync accident
records online through
iMAAP tablet
application?
Go to "iMAAP RADMS tablet application" and click
on main menu button. Then click on "sync from
mobile". Select accident record and click on
"online sync icon". It will ask you for synchronising
accident record click on ok. Another message will
be flash on screen for successful synchronisation
of record. Click on "ok".
09-03-2017
12:10:00 PM
Dikshit
55 IRPN
10
Shimla
Khaneri
hospital
Rampur
CO
Premlata
09-03-2017
02:10:00 PM
How to log in to the web
application and edit
health department
fields?
Enter your user name and password and then on
left side enter name of police station and FIR
number and click on search, you will find your
record. Then go to injury and click on edit and you
can fill detail of injured person and then click on
save button.
09-03-2017
02:40:00 PM
Dikshit
11
Solan
PWD
office
Solan
Rajesh
09-03-2017
04:10:00 PM
How to find Solan district
accidents by query?
Go to query builder and select accident date as
greater than 01-08-2017. Click on add to list and
then select your district and again click on add to
list. Then run query. You can view your all
accidents.
09-03-2017
04:40:00 PM
Dikshit
12
Mandi
PWD
Mandi
Circle
Jitender
JEE
09-03-2017
04:55:00 PM
How to find district
Mandi accidents and
their summery print?
Go to query builder and select accident date as
greater than 01-08-2017. Click on add to list and
then select your district and again click on add to
list. Then run query. Then go to report and click on
Summery print. Select the field you want from
each record from left side and then click on
generate report. You can export this file in pdf or
in excel sheet.
09-03-2017
05:15:00 PM
Dikshit
13
Baddi Baddi MHC
Neel
09-03-2017
05:40:00 PM
Account is deactivated Activate the account and inform him. Request
them to enter user name and password. Then
press login. Now you can sync accident record
from your tablet.
09-03-2017
06:00:00 PM
Dikshit
56 IRPN
Appendix B Support and Maintenance Call Logs
Ticket # Issue Details Reported by Reported on Resolved by Resolved On
1.
The report Accident Classified According to Type of Area
and Time under Standard Reports > MORTH Reports is
not getting generated.
Mr. Sudershan,
Police Dept.
(ADMC Cell)
15:00 hours
on 21st Feb
2017
Experion/TRL
Support team
14:30 hours on 23-
Feb-2017
2.
The report Accident Classified According to Type of
Person and Animal Killed/ Injured under Standard
Reports > MORTH Reports is not getting generated.
Mr. Sudershan,
Police Dept.
(ADMC Cell)
15:00 hours
on 21st Feb
2017
Experion/TRL
Support team
14:30 hours on 23-
Feb-2017
3.
The report Total Number of Accidents Classified
According to Months of the Year under Standard Reports
> MORTH Reports is showing same value for the total
number of accidents and the total number of persons
killed.
Mr. Sudershan,
Police Dept.
(ADMC Cell)
15:00 hours
on 21st Feb
2017
Experion/TRL
Support team
14:30 hours on 23-
Feb-2017
TRL
Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GA, United Kingdom T: +44 (0) 1344 773131 F: +44 (0) 1344 770356 E: [email protected] W: www.trl.co.uk
II Quarterly Report - Jan 2017 to Mar 2017