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HIPAA Email Encryption - Information Security - Tulane University

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Tulane University and Health Sciences Center HIPAA Email Encryption Leo Tran, Information Security Officer
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Page 1: HIPAA Email Encryption - Information Security - Tulane University

Tulane University and Health Sciences Center

HIPAA Email

Encryption

Leo Tran, Information Security Officer

Jeremy Pelegrin, Systems Engineer

Page 2: HIPAA Email Encryption - Information Security - Tulane University

Today’s speaker has stated that he has

nothing to disclose.Leo Tran, Information Security Officer

Jeremy Pelegrin, Systems EngineerTulane University Technology Services

Page 3: HIPAA Email Encryption - Information Security - Tulane University

§ 164.312(e) Technical safeguards

• (1) Standard: Transmission security. Implement technical security measures to guard against unauthorized access to electronic protected health information that is being transmitted over an electronic communications network.

• (2) Implementation specifications:• (ii) Encryption. Implement a mechanism to encrypt

electronic protected health information whenever deemed appropriate.

Note: Encrypt data during transmission (data in motion).

Page 4: HIPAA Email Encryption - Information Security - Tulane University

HIPAA Privacy Policy (GC-009)

• Emailing and Faxing Information

The staff of the Tulane University Health Care Component should not transmit protected health information over the Internet (including e-mail) and other unsecured networks unless it has been encrypted and password protected, and the Security Officer approves the process used.

Page 5: HIPAA Email Encryption - Information Security - Tulane University

HIPAA Security Policy (TS-42)

• Tulane University uses encryption to protect the confidentiality, integrity and availability of e-PHI during transmission over electronic communications networks. Tulane University protects “data in motion” by implementing a combination of solutions that includes Virtual Private Networks (VPNs), Secure Sockets Layer (SSL) and other encryption t echnologies where appropriate.

Page 6: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption

• In January 2008, Tulane implemented a system for encrypting email called Ironport. It is an Internet Encryption Appliance used to encrypt email containing PHI (Private Health Information) traveling to email destinations outside of our Tulane firewalls.

• In July 2008, for encryption redundancy, Tulane purchased an additional Ironport system.

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Email Encryption

1. Email Encryption to the outside world

2. Email Encryption within Tulane

Page 8: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world using

Ironport

Page 9: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world • Type the word Secure: at the subject line• It can be lowercase, uppercase or mixcase• It can be anywhere in the subject line

– Secure:– secure:– SECURE:– The Colon “:” is important.

Page 10: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world • Type the word Secure: at the subject line

Page 11: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world • For Microsoft Outlook, you can also set the message

sensitivity to Confidential

Page 12: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world Your client or patient will see a similar screen with an attachment named securedoc.html

Page 13: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world He/she needs to open the securedoc.html

Page 14: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world This screen will show if he/she is not a registered user

Page 15: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world He/she needs to register to read your encrypted email

Page 16: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world After registration he/she will receive a confirmation email

Page 17: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world From now on he/she can open encrypted email from you

Page 18: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption to the outside world The system will tell you when your email is read

Page 19: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within Tulane

Page 20: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneFor Outlook Client 2007

Page 21: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within Tulane

Page 22: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneFor Outlook Client 2003

Page 23: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneFor Outlook Client 2003

Page 24: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneFor Outlook Client 2003

Page 25: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneOWA always encrypts using SSL

Page 26: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption within TulaneBy default, email within Tulane for other clients such as Mac Mail,

Entourage or iPhone are encrypted with SSL.

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Email Encryption

1. Email Encryption to the outside worldType Secure: at the subject

line2. Email Encryption within

Tulane

Page 28: HIPAA Email Encryption - Information Security - Tulane University

Resources …

HIPAA Compliance:• Web site http://tulane.edu/compliance• Privacy Official Glenda Folse 504-988-7739• Security Official Leo Tran 504-988-8514

Technology Services Help Desk:• On campus - Uptown: 8888 Downtown: 8-8888• Off-Campus - 1-866-276-1428

Email Encryption:• http://tulane.edu/compliance/training/trainingeducation.cfm

Page 29: HIPAA Email Encryption - Information Security - Tulane University

Email Encryption Resources…Configuring Microsoft Entourage 2008 (Mac)• http://d2.parature.com/ics/support/KBAnswer.asp?deptID=425

8&questionID=2135

Configuring Microsoft Entourage 2004 (Mac)• http://d2.parature.com/ics/support/default.asp?deptID=4258&t

ask=knowledge&questionID=1979


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