+ All Categories
Home > Documents > HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky,...

HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky,...

Date post: 17-Jul-2020
Category:
Upload: others
View: 2 times
Download: 0 times
Share this document with a friend
38
1 © 2018, Satinsky Consulting, LLC. HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018
Transcript
Page 1: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

1 © 2018, Satinsky Consulting, LLC.

HIPAA PRIVACY 101, PART 1

Margie Satinsky, MBA, President

Satinsky Consulting, LLC

August 13, 2018

Page 2: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

2

PRESENTATION GOALS

• Legislative history: 1996 legislation and Title II, Subtitle F,

Administrative Simplification; HITECH Act of 2009;

Omnibus Final Rule, recent clarifications

• Goals/purpose, enforcement/penalties, audit program,

state and federal laws

• Comparison between Privacy and Security Rules

• Key components of HIPAA Privacy

• Questions and Answers

© 2018, Satinsky Consulting, LLC.

Page 3: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

3

TAKE HIPAA SERIOUSLY!

• First HIPAA Settlement of 2018: Fresnius Medical

Care North America to pay $3.5 million to OCR to

resolve multiple potential HIPAA violations that

contributed to 5 data breaches in 2012.

© 2018, Satinsky Consulting, LLC.

Page 4: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

4

Administrative Simplification

(Accountability)

Insurance Reform

(Portability)

Health Insurance

Portability and Accountability Act

(HIPAA)

HIPAA OVERVIEW

Transactions,

Code Sets, &

Identifiers

Compliance Date:

10/16/2002

and 10/16/2003

Privacy

Compliance Date:

4/14/2003

Security

Compliance Date:

4/20/2005

Fraud and Abuse

(Accountability)

HITECHHealth Information

Technology for

Economic and

Clinical Health

Compliance Date:

9/18/2009

Omnibus

Final Rule

Compliance Date:

9/23/2013

Page 5: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

5

Legislative History

© 2018, Satinsky Consulting, LLC.

Page 6: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

6

LEGISLATIVE HISTORY

• Legislative mandate – 1996

• 4 sets of standards: our focus – Privacy and

Security

• HITECH Act of 2009

• 2013 Final Omnibus Rule including Breach

Notification

• Clarifications and other rules

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 7: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

7

2013 OMNIBUS FINAL RULE

• Modifies Privacy, Security, Breach Notification,

and Enforcement Rule

• Implements statutory amendments under

HITECH Act of 2009

• Strengthens privacy and security protection for

individuals’ health information

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 8: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

8

OMNIBUS FINAL RULE (cont’d)

• Clarifies relationship/responsibility/liability of

Covered Entities, Business Associates,

Subcontractors

• Makes Business Associates directly liable for

certain requirements

• Strengthens protection for genetic information

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 9: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

9

OMNIBUS FINAL RULE (cont’d)

• Strengthens individual protections for use and

disclosure of PHI

• Requires modifications of NPP, BAA

• Modifies individual authorization and other

requirements to facilitate research and disclosure

of child immunization proof to schools

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 10: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

10

OMNIBUS FINAL RULE (cont’d)

• Enables access to decedent information by family

members and others

• Adopts additional HITECH enhancements to enforcement

– i.e. increased and tiered civil monetary penalties (4 tiers)

• Revises Breach Notification Rule, adding new requirement

for risk assessment and determination of probability of

PHI’s being compromised

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 11: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

11

OMNIBUS FINAL RULE (cont’d)

• Modifies HIPAA Privacy Rule as required by

Genetic Information Nondiscrimination Act

(GINA) to prohibit most health plans from

using or disclosing genetic information for

underwriting purposes

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 12: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

12

CLARIFICATIONS AND OTHER

RULES

• Conduit exception rule for certain

communications channels (e.g. telecom

companies and internet service providers but

not cloud storage services) that don’t need

Business Associate Agreements

• Related SAMHSA rule on data sharing for

substance abuse records

• General Data Protection Regulation (GDPR)

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 13: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

13

RELATIONSHIP BETWEEN FEDERAL

AND STATE LAWS

• HIPAA preempts contrary state laws except if state law

‒ Is necessary to prevent fraud and abuse

‒ Regulates insurance or health plans

‒ Serves compelling physical safety or welfare need

‒ Regulates controlled substance

• State law preempts HIPAA if law

‒ Relates to PHI and is more protective than HIPAA

‒ Relates to disease reporting, child abuse, or public health

‒ Authorizes or prohibits disclosure of PHI about a minor to a

parent or guardian

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 14: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

14

Goals/Purpose,

Enforcement/Penalties,

Audit Program

© 2018, Satinsky Consulting, LLC.

Page 15: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

15

GOALS AND PURPOSE

• Two goals

Administrative simplification (applies to transaction and code

sets standards)

Insurance portability

• Purpose of legislation

Improve efficiency of healthcare delivery

Protect privacy and security of IIHI/PHI

Empower patients by giving them new rights with respect to

their PHI

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 16: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

16

ENFORCEMENT AND PENALTIES

• DHHS Office of Civil Rights (OCR): complaint

investigation within 180 days of occurrence

• Department of Justice (DOJ): investigation of

criminal violations

• States’ Attorneys General: civil actions on

behalf of state residents; civil monetary

penalties

• Usually state preemption of federal law

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 17: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

17

ENFORCEMENT AND PENALTIES

• Civil penalties: $100 - $50,000 per violation

depending on culpability

• Criminal penalties: up to $250,000

• Imprisonment: up to 10 years

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 18: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

18

HITECH ACT AUDIT PROGRAM

• Focus on compliance with Privacy, Security and Breach

Notification Rules

• Applies to Covered Entities and Business Associates selected by

OCR with “wide a range of types and sizes as possible”

• Goal: identify and correct compliance deficiencies, not penalize

• Nobody’s under the radar screen

• Most common problems: no risk assessments, unacceptable

controls on user access, inadequate incident response, no

contingency planning, media reuse and destruction, encryption,

user activity monitoring, authentication/integrity, physical access

controls, Business Associate Agreements, missing policies and

procedures

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 19: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

19

Comparison Between

Privacy and Security Rules

© 2018, Satinsky Consulting, LLC.

Page 20: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

20

COMPARISON OF PRIVACY AND

SECURITY RULES

• PHI (Privacy) and ePHI (Security): ePHI includes

electronic data transactions, e-mail communications,

PDAs, text pagers, web site portals, computer-generated

faxes, computer-based voice response units.

• Similarities

• Differences: scope (administrative, technical, physical)

and means for addressing (required or addressable)

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 21: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

21

Key Components of

HIPAA Privacy

© 2018, Satinsky Consulting, LLC.

Page 22: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

22

IMPORTANT PRIVACY

COMPONENTS• Covered Entity, Business Associate, Agent

• Protected Health Information (PHI)

• Treatment, Payment and Operations (TPO)

• Patient Rights

• Workforce

• Privacy Official

• Notice of Privacy Practices (NPP)

• Authorization to Use and Disclose PHI

• Minimum Necessary

• Limited Data Set

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 23: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

23

COVERED ENTITY

• Healthcare provider: medical or dental practice, hospital,

pharmacy

• All healthcare providers that transmit healthcare

information in electronic form

• Health plan or payer

• Healthcare clearinghouse or billing service

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 24: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

24

BUSINESS ASSOCIATE AND AGENT

• Outside entity that routinely (not randomly) uses or

discloses PHI in order to carry out certain functions or

activities on behalf of covered entity

• Now required to comply with most Privacy and all Security

requirements

• Obligations extend to Agents (i.e. Subcontractors)

• Examples: CPA and/or attorney with access to PHI, cloud

data provider, healthcare clearinghouse, accreditation

agency, IT support and EHR/PMS vendors

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 25: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

25

PROTECTED HEALTH INFORMATION

(PHI)

• All individually identifiable health information that

personally identifies a patient that is transmitted or

maintained in any form or medium and is created or

received by a covered entity

• Requirements for obtaining authorization to use or

disclose PHI

• Circumstances when authorization is not required

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 26: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

26

TREATMENT, PAYMENT,

OPERATIONS (TPO)

• TREATMENT: provision, coordination, or management of

healthcare and related services by one or more healthcare

providers or the referral of a patient for healthcare from

one provider to another

• PAYMENT: activities conducted by the practice to obtain

reimbursement for healthcare services. Examples are

billing, claims management, collection activities,

verification of insurance coverage, and pre-certification of

services

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 27: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

27

TPO

• OPERATIONS

‒ Activities related to the business, clinical management,

and administrative duties of the practice

‒ Activities related to the sale, transfer, merger,

consolidation of all or part of the covered entity to or

with another covered entity that will become a covered

entity as a result of the transaction, including due

diligence activities

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 28: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

28

PATIENT RIGHTS

• Right to review and copy PHI

• Right to request that PHI be sent to patient electronically

• Right to request amendment/modification of PHI

• Right to request alternative method of communication

• Right to request limitation and restriction of PHI

• Right to request accounting of disclosures of PHI

• Right to request information not be sent to payer if patient pays

out-of-pocket in full

• Right to opt out of fund-raising and approve use and disclosure of

PHI for marketing and sales purposes

• Practice retains right to deny requests in most cases

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 29: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

29

WORKFORCE

• All full time, part time, and temporary employees,

volunteers, students/residents

• Suggestions for workforce compliance

• Workforce confidentiality statements and checklists

‒ Insertion of HIPAA language into all job descriptions

and employee handbook

• Disciplinary action for continuing and deliberate violation

of HIPAA and Privacy Rule requirements (but not

“incidental disclosure of PHI”)

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 30: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

30

PRIVACY OFFICIAL

• Individual responsible for developing,

implementing, and monitoring Privacy Rule

requirements

• Practice or office manager or designee

• Point person in each location if multiple sites

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 31: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

31

NOTICE OF PRIVACY PRACTICES

• Requirement to post and make available to patients

• Good places to post NPP: waiting area and back

• Distribution to patients/parents at front desk

• Availability on organization Website

• Indication in medical record that patient reviewed or

declined to review NPP

• New language must comply with HITECH Act of 2009 and

Omnibus Rule

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 32: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

32

AUTHORIZATION TO USE AND

DISCLOSE PHI• Description of what information will be used and/or disclosed

and how use/disclosure will occur

• Name/signature of person(s) that may use/disclose

information

• Patient/representative ability to limit/restrict use/disclosure of

specific information (e.g. substance abuse, pregnancy)

• Patient/representative ability to modify or revoke

• Description of purpose of use/disclosure

• Signature and date

• Expiration date

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 33: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

33

MINIMUM NECESSARY

• Requirement to use or disclose only the information

needed

• Exceptions:

– Disclosures to or requests by providers for treatment

– Disclosures to individuals

– Uses/disclosures with an authorization

– Disclosures to DHHS/OCR for enforcement

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 34: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

34

LIMITED DATA SET

• For research, public health and healthcare operations

• Required removal of direct identifiers

• Allowable use of ZIP codes, ZIP+ 4, dates and ages

• Required data use agreement

• Limited data set still qualifies as PHI

© 2018, Satinsky Consulting, LLC.

Legislative History Purpose/Stds/Enforcement Security Rule Comparison Key Components

Page 35: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

35

Questions and Answers

© 2018, Satinsky Consulting, LLC.

Page 36: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

36

COMMONLY ASKED QUESTIONS

• Employees who are also patients: appointment

scheduling, changing information in chart, employee

checking appointment time for family member who forgot,

making appointment for family member if not listed on

HIPAA form

• Provision of info on delivery to insurance company without

patient written consent

• Provision of medical records and test results generated by

someone other than practice – i.e. redisclosure

• Provision of information to generic “driver”

© 2018, Satinsky Consulting, LLC.

Page 37: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

37

MORE QUESTIONS

• Inactive patient with outstanding balance – handling

requests for prescription refills

• Minors and HIPAA forms

• Calls to schedule and confirm appointments

© 2018, Satinsky Consulting, LLC.

Page 38: HIPAA PRIVACY 101, PART 1 - NCHICA · 2018-08-11 · HIPAA PRIVACY 101, PART 1 Margie Satinsky, MBA, President Satinsky Consulting, LLC August 13, 2018. 2 PRESENTATION GOALS • Legislative

38

Margie Satinsky, MBA, President

Satinsky Consulting, LLC

919 383-5998 919 309-0109 (FAX)

[email protected]

www.satinskyconsulting.com

© 2018, Satinsky Consulting, LLC.


Recommended