HiPath Xpressions V50 Unified...

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HiPath Xpressions V5.0Unified MessagingSrdjan Milosavljevic ETF Beograd, Januar 2007

Page 2 Enterprise Communications / Global / Portfolio Marketing

Today’s Enterprise Communication Environment

Sources: CIO Insight, Wall Street Journal, 2005Source: Sage Research, Unified Communications Applications: Uses and Benefits, January, 2006

� 67% of communication attempts result in leaving multiple messages in different places.

� 65% of decision-making is delayed because colleagues fail to respond in time.

� 93% of organizations have missed a deadline or delayed a project due to impeded access to key decision-makers.


Why do I Need Unified Messaging?

Increasing media options, employee mobility, and communication volume generate Overload and Friction which result in:

� Waste of costly employee time

� Delayed decision-making

� Stalled business processes

� Employee burnout


From a single multi-media mailbox, users retrieve and manage voice, fax, email and SMS messages

HiPath Xpressions Unified Messaging

� Saves costly employee time

� Speeds-up decision making

� Secures technology investments

Access message inbox via any telephone,

standard email client or internet browser


New with HiPath Xpressions V5.0

� SIP integration with HiPath 8000

� IP-connectivity with HiPath3000/4000/5000

� HiPath OptiClient extension integration

� Telephone user interface (TUI) enhancements

� User-configurable TUI

� Daily greeting timer

� URL message notification


Business process integration

Preference-based Presence-based

Collaboration & conferencing

Advanced communications portal / dashboard

Open / SIP

One-number service

Speech recognition

Basic communications portal

Unified messaging /mixed media

Voice messaging

OpenScape

HiPathXpressionsV

oice

/ IT

dom

ain

inte

grat

ion

Siemens Open Unified Communications Offerings


An OPEN Unified Messaging Solution is . . .

� IP-enabled and based upon open standards

� Integrates with a wide variety of communications platforms (PBXs)

� Integrates with a variety of email systems

OPEN rational evolution protects past, current and future technology investments.


Cisco ROLM 9751

Avaya

Nortel

NEC

Mitel

HiPathXpressions

HiPath 5000

Hicom 300 H

HiPath 4000

HiPath 3000

Centrex

Realitis

HiPath 8000

Open Standards Enable Integration with a Wide Variety of Communications Platforms

HiPath DX


Standards-Based Connectivity Options Protect Investments

� TDM or IP-connectivity with HiPath 3000/4000/5000

� SIP-connectivity with HiPath 8000

HiPathXpressions

HiPath 5000

HiPath 4000

HiPath 3000

HiPath 8000 Benefit:

� Your HiPath Xpressionsinvestment is protected when its time to migrate to IP and when it’s time to change or upgrade your communications system.


Lotus Domino / NotesMicrosoft Exchange / Outlook

Novell GroupWise Qualcomm Eudora

HiPath Xpressions supports simultaneous email integrations on a

single system.

Open Standards Protect Investments by Enabling Integration With All Standard Email Clients


Single View of all Messages Saves Employee Time

Mobile DeviceOffice PC Office Phone Internet Browser

View all messages in a

single inbox

Voice Mail Fax Mail Email SMS

Access message inbox from anywhere


HiPath Xpressions Voice Mail Expedites Business Communications

� Access and manage voice mail from any phone, standard email client or internet browser

� Forward incoming calls to a any phone

� Customize greetings based on caller type

� Easily record daily greeting

� Optimize your telephone menu (TUI)


HiPath Xpressions Fax Mail Expedites Business Communications

� Access and manage fax mail messages from any phone, standard email client or internet browser

� Receive, edit and archive faxes

� Send or forward faxes to any printer or fax machine

� Send faxes directly from MS Word or PowerPoint

� Attach faxes to email messages

� Offer fax-on-demand to callers


HiPath Xpression Email Expedites Business Communications

� Access and manage email from any phone, standard email client or internet browser

� Attach voice messages and faxes to email messages

� Use Xpressions as an email system for your small business


HiPath Xpressions Short Message Service (SMS) Expedites Mobile Business Communications

� Send short messages to mobile phones using a standard email client

� Receive SMS from mobile phones in your unified inbox

� Be notified of new messages via SMS


� myXpressions folder filters high-priority messages for easy access

� User defines which messages are high-priority

� Avoid wasting time listening to unimportant messages while mobile

� Makes unified messaging practical and efficient for mobile employees

� Enables faster response times to customers and colleagues

Access High-Priority Messages First for Increased Efficiency

What a relief!! Only five messages from

my boss.


Blend Media for Messaging Efficiency

Send a combined voice and email message

Answer a voice message with email

Forward an email with a voice annotation

Attach a fax to an email

Convert email to fax

Route fax via phone

Convert email to voice


Access Messages with Speech to Keep Informed While Mobile

“Please read my urgent email messages”

� Have email messages and calendar entries read over the phone

� Use voice commands to record and send voice messages


Access Messages with an Internet Browser While Out of the Office

The Web Assistant provides users access to message inbox from any

internet browser


What Positive Business Impact Can I Expect?

Source: Sage Research, Unified Communications Applications: Uses and Benefits, January, 2006

Saving employee time saves money AND accelerates

business

� A typical employee saves 43 min. per day by managing all messages via a single inbox.

� A frequently mobile employee saves 55 min. per day by managing all messages via a single inbox.

� 10% of mobile unified messaging users save more than 2 hours per day.


Why is Siemens the Best Choice?


Completeness of Vision

Abi

lity

to

Exe

cute

Magic Quadrant for Unified Communications, 2006

VisionariesNiche Players

Challengers Leaders

TeleWare

AVST

NEC

Mitel Networks

Avaya

CiscoNortel

Alcatel

Siemens

Oracle Interactive Intelligence

IBM

Microsoft

Source: Gartner (January 2006)

Gartner Rates Siemens as the Leader 2006 Unified Communications Segment

Gartner Research’s 2006 Landmark Study of Unified Communications Segment

� Shows Siemens clearly the leader among the leaders

� Endorses the architecture and the strategy

� Demonstrates that all companies who pursue this strategy and architecture really are the new leaders in communications

Ericsson

NOTE: This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Siemens Communications. Authors: Bern Elliot, Steve Blood, Drew Kraus


More than 5000 Customers Around the Globe Use HiPath Xpressions


OPEN

� Non-Siemens PBX support

� IP-connectivity to HiPath PBXs

� Multiple email systems simultaneously supported

COMPLETE

� Incorporates the full range of media

� Access high-priority messages first with myXpressions filtering folder

� Voice commands and trusted-number access improve messaging experience while mobile

FLEXIBLE

� Access messages via any internet browser

� Single or dual message store, user-by-user

� Internal fax or integration to 3rd-party fax server

HiPath Xpressions Strengths


HiPath Xpressions V5.0Unified MessagingPITANJA ?

Copyright © Siemens Enterprise Communications 2006. All rights reserved.

HVALA !

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