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HiRUM_HiSITE Channel Manager_ Booklet

Date post: 18-Jan-2017
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Connect to the world’s leading travel channels
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Page 1: HiRUM_HiSITE Channel Manager_ Booklet

Connect to the world’s leading travel channels

Page 2: HiRUM_HiSITE Channel Manager_ Booklet

Welcome to HiSITE Channel Manager

HiSITE  Channel Manager is a leading  online distribution solution for hotels. Connect your property to the world’s major online booking channels from one central location. Our easy to use, automatic channel management software ensures properties of all sizes can maximise their online exposure.

Automate your inventory management with HiSITE Channel Manager. Used by hundreds of properties, ranging from bed & breakfasts to hotel chains, HiSITE Channel Manager is ideal for any size property. Increase your property’s potential revenue and reduce the time and cost required to update room availability. Make your inventory management simple and fast with HiSITE Channel Manager.

Page 3: HiRUM_HiSITE Channel Manager_ Booklet

www.hirum.com.au 1

Connect to all the major online booking channels and gain access to customers worldwide

Automatically updates your inventory across all your distribution sites, saving you hours of manual updating

Why choose HiSITE Channel Manager?

Show all your availability and increase your bookings with real-time availability

Reduce the risk of time consuming overbookings

Use your extra time to delight your guests and ensure they book a return visit!

Page 4: HiRUM_HiSITE Channel Manager_ Booklet

www.hirum.com.au2

Increased opportunities to sell your roomsHiSITE Channel Manager will automatically update your property’s accommodation availability and real time rates to the leading Online Travel Agents (OTAs). With automatic and instant updating, it’s easy to see why most HiRUM clients choose HiSITE as their Channel Manager!

Connects to all the major online booking channels

Page 5: HiRUM_HiSITE Channel Manager_ Booklet

List all of your available inventory for sale across all major booking sites.

HiSITE Channel Manager will automatically adjust your inventory when a booking is made on any site.

Your website and third-party booking channels will mirror your real-time availability.

Reduce the risk of over-bookings

Real-time availability

www.hirum.com.au 3

Page 6: HiRUM_HiSITE Channel Manager_ Booklet

Multi-property

HiSITE Channel Manager is idealfor any size property, including chains or multiple properties.

Easily manage multiple properties from one convenient login.

Manage your whole network with just one login

www.hirum.com.au4

Page 7: HiRUM_HiSITE Channel Manager_ Booklet

Setup

Property SetupLet us guide you through the process

From the HiSITE Channel Manager dashboard you can easily manage your accounts and users, as well as configure your rates and inventory automation rules.

www.hirum.com.au 5

Page 8: HiRUM_HiSITE Channel Manager_ Booklet

Connect to the world’s leading booking sites with HiSITE Channel Manager. List your dynamic rates and availability on multiple websites from one convenient location.

“Reaching a broader global audience has never been easier.”

You have the flexibility to map your various room types to the leading online booking channels. You can also map your property’s room types to your PMS/CRS, giving you complete control over your inventory and setup.

Inventory management

www.hirum.com.au6

Page 9: HiRUM_HiSITE Channel Manager_ Booklet

Pooling

Link the availability of multiple rate categories to the same room type, to increase the opportunity to sell your room whilst simultaneously reducing the risk of over-bookings.

Pooling allows you to set up promotions, special offers and extended stays to sell the same physical room on your online channels in a variety of ways.

Increase the opportunity to sell your rooms

www.hirum.com.au 7

Page 10: HiRUM_HiSITE Channel Manager_ Booklet

Support for you and your team, 24/7

Your initial HiSITE Channel Managersetup is completed in-house by our HiRUM Software Solutions team. Full product training is also provided so you can confidently use your new Channel Manager.

Our system is always growing, so let our new features and functionality give you fresh inspiration to increase your property’s potential revenue.

We’ve got your back

www.hirum.com.au8

Page 11: HiRUM_HiSITE Channel Manager_ Booklet

Self-mapping

The HiSITE Channel Manager’s mapping tool allows you to instantly map any room type to your online booking sites.

“Be one step ahead of your competitors and list your available inventory for sale instantly. “

Instant mapping from your PMS/CRS to your booking

www.hirum.com.au 9

Page 12: HiRUM_HiSITE Channel Manager_ Booklet

Channel Manager allows you more time to focus on your guestswww.hirum.com.au10

Page 13: HiRUM_HiSITE Channel Manager_ Booklet

Two way integration with your Property Management sytems

Two-way integration allows your liveavailability to automatically upload directly from your PMS/CRS and to receive reservations from all of your online channels.

HiSITE Channel Manager provides complete two-way integration with a variety of Property Management Systems (PMS) and Central Reservation Systems (CRS). Improve the efficiency of your business, saving valuable time and expense.

www.hirum.com.au 11

Page 14: HiRUM_HiSITE Channel Manager_ Booklet

Hotel status

See a live overview of your property’s active channels, rooms and connections.

Easily identify any problems straight away before they have a chance to interrupt your property’s performance.

Know what’s happening at a glance

www.hirum.com.au12

Page 15: HiRUM_HiSITE Channel Manager_ Booklet

Online promotion tools

Our promotion tools help create urgency, increase awareness and drive bookings. From promotional codes to stay pay offers, HiSITE Channel Manager makes it all possible.

Prom

otio

n Li

st

Edit

Prom

otio

nEasily set up your most competitive offers

www.hirum.com.au 13

Page 16: HiRUM_HiSITE Channel Manager_ Booklet

HiSITE Intuitive Pricing (IP)Ensure your rooms are always listed at the optimal price

HiSITE Intuitive Pricing (IP) takes automation to the next level, allowing you to automatically change your room rates based on availability.  When a threshold is triggered, HiSITE IP will automatically adjust your rates accordingly and update your various online booking channels connected to HiSITE Channel Manager.

In addition, we close out channels based on your preferences. Take control of your rates and ensure your rooms are always listed at the best price, without even logging in!

www.hirum.com.au14

Page 17: HiRUM_HiSITE Channel Manager_ Booklet

Rate parity

Never manually calculate the nett rate again

“Simply enter your gross rates and let HiSITE Channel Manager do the rest! “

www.hirum.com.au 15

Page 18: HiRUM_HiSITE Channel Manager_ Booklet

System alerts

HiSITE Channel Manager

From your HiSITE Channel Manager dashboard you can easily view relevant up-to-date information about each online booking channel.

Important announcements from our Support team keep you informed of any system updates.

We’ll keep you in the loop

www.hirum.com.au16

Page 19: HiRUM_HiSITE Channel Manager_ Booklet

Comprehensive reporting

HiSITE Channel Manager offers a range of analytics to help grow your business. See which third-party booking channels deliver the most bookings. With our built-in reports you can better manage your business, sell your inventory and predict future trends.

Manage, measure and optimise your business

www.hirum.com.au 17

Page 20: HiRUM_HiSITE Channel Manager_ Booklet

Running your business just got easier with eLearning

Our eLearning Centre offers a range of simple tutorials and videos to guide you through new features and functionality.

We provide a self-service support website to answer your questions so you can get the most out of your Channel Manager.

Get the answers anytime

www.hirum.com.au18

Page 21: HiRUM_HiSITE Channel Manager_ Booklet

Real-time availability – reduced risk of over bookings

Instant mapping from your PMS/CRS to your booking channels

Simple and guided set-up process Ensure your rooms are always listed at the optimal rate with Intuitive Pricing

System alerts keep you informed Easily set up your most competitive offers and promotions

Manage your whole network of properties with just one login

100% cloud-based, access anywhere, anytime

Manage, measure and optimise your business with comprehensive reports

Automatic rate parity across all booking sites if desired

Connects to all major booking channels Two-way integration with leading Property Management Systems

www.hirum.com.au 19

Features list

Page 22: HiRUM_HiSITE Channel Manager_ Booklet

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Testimonials

“At Portobello By The Sea we have been using HiRUM Front Desk Software for the past 10 years and HiSITE Direct Online Booking Software since 2011. HiSITE integrates perfectly with HiRUM and ensures that our availability is kept up to date 24hrs a day not only on our own website but on all the last minute booking sites like Booking.com, Wotif etc. Prior to HiSITE this was a huge time consuming task that we had to do manually. HiSITE is user friendly and as with all other HiRUM products, support is always there when you need it. I would have no hesitation in recommending this product to others.”

“We have restructured everything at Ivory Palms so that we could become more efficient. One of the changes that we made was changing to HiSITE Channel Manager. In the beginning we were reluctant to change however it was a very good decision. The bookings drop in to HiRUM Front Desk and we have set it up so that direct bookings come from our website without fuss. The software is very simple and it is easy to manage. During busy times we would save half a day’s work for a staff member. This also helps us to increase customer service to our guests and even save a little in wages. Thank you very much for your fantastic product, we all love it.”

“Being new to the business of providing accommodation, we were bogged down with trying to manage all the OTA’s and keeping our complex showing its full availability and not double booking apartments. We found integrating HiSITE Channel Manager and HiSITE Book Direct with our HiRUM Front Desk software a user friendly and sensible alternative. The staff walked us through the program and have been an ongoing backup support whenever needed. Our complex’s occupancy has increased and we have been able to spend our time on other aspects of our business, knowing that our OTA bookings are being managed..”

“Guests are our number one priority.  We are hands on and do most things ourselves when it comes to them. We use HiRUM Property Management Software  and  HiSITE Channel Manager, which has a two way interface which updates our availability across all online booking sites.  This prevents the risk of overbooking and cuts down our admin time dramatically, leaving us free to concentrate on providing our guests with a quality holiday experience that they will never forget.”

Rosa CollinsPortobello by the Sea

Geoff HussinIvory Palms

Ivan and Shona Ewert Byron Links Apartments

Eddie and Julie HarropBeachfront Apartments Trinity Beach

Page 23: HiRUM_HiSITE Channel Manager_ Booklet

www.hirum.com.au 24

Try HiSITE Channel Manager today!www.hirum.com.au/channel

Page 24: HiRUM_HiSITE Channel Manager_ Booklet

Asia - Pacific Ph (07) 5574 4990 Email [email protected] | www.hirum.com.au2/8 Technology Drive, Arundel QLD 4214

Contact HiRUM Software Solutions


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