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HIS Global Operation HIS Global Operation
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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AgendaAgenda• Strong Market Presence
• Global Vertical Market Focus
• HIS Local & Global team routes to market
• Why Honeywell Security for Global Clients
• Why ProWatch for Global Clients
• Summary
Honeywell Proprietary
Honeywell.com
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Strong Global PresenceStrong Global Presence• Mission Critical Sites
• Global Enterprises
• Small Business
• Key Vertical Markets– Financial/Banking– IT / Technology– Data Centre– Industrial /Chemical– BioPharma– Government/Military– Airports / Seaports– Education– Retail– Gaming
Honeywell Proprietary
Honeywell.com
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Vertical Market FocusVertical Market Focus
• Global • Multi-market
• Industrials• Airports/ Ports • Pharmaceuticals• Banking/ Insurance• Education • Transportation• Utilities
• Multi-segment
Preferred partner for integrated security solutions for a wide variety of industries and customers.
Honeywell Proprietary
Honeywell.com
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AviationAviationStrong Existing Customer Base:
Logan AirportO’Hare AirportMidway AirportSalt Lake City AirportPhiladelphia AirportDetroit Metro AirportHouston Bush IntercontinentalHouston Hobby Minneapolis / St. Paul InternationalSeattle Tacoma AirportTulsa AirportDallas Fort Worth AirportPanama City AirportCentral Wisconsin AirportJackson Hole AirportFresno Airport Indianapolis International AirportNashville International Airport
Honeywell Proprietary
Honeywell.com
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Seaports & WatersideSeaports & WatersideStrong Existing Customer Base:
Port of Mobile, Alabama
Seattle Tacoma Port Authority
Port of Wilmington, DE
Montreal Port Authority
Michigan Port Authority
Port of the Americas - San Juan, Puerto Rico
Port of Brazil
Port Canaveral Florida (RVS)
Changxing Island Port, India
Port of Carrara, Italy
Port of Ravenna, Italy
Port of La Spezia, Italy
Miami Port Authority (RVS)
Honeywell Proprietary
Honeywell.com
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Financial/InsuranceFinancial/Insurance
Barclays Capital Santander CitiGroup Nomura Goldman Sachs Macquarie Group Millennium Bank AIG Chartis World Bank RBS Deutsche Bank
Honeywell Proprietary
Honeywell.com
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Petro/Chemical CustomersPetro/Chemical Customers
DuPont Shell Dow Chemical Qatar Petroleum Reliance Energy Pasadena Oil Refinery British Petroleum Saudi Aramco Honeywell Geismer Chemicals US Army Chemical and Weapons Depot
Honeywell Proprietary
Honeywell.com
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Biotech/Pharma CustomersBiotech/Pharma Customers
Johnson & Johnson
Novartis
Hoffman LaRoche
Genzyme
Amgen
McKesson
Express Scripts
Elan
Pfizer
Honeywell Proprietary
Honeywell.com
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Utility CustomersUtility Customers
First Energy
Wisconsin Energy
NRTC
Con Edison
Williams Energy
BPA
Oklahoma Gas & Electric
Honeywell Proprietary
Honeywell.com
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HIS Global Routes to MarketHIS Global Routes to Market
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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Global Account Managers• Primary Liaison for all Honeywell Resources • Provides the End User with “One Central Point Of Contact” • Coordinates activities among all Stakeholders• Monitors compliance to Customer “Requirements Plan”• Leverages support resources wherever located
HIS System Integrators• Factory trained & supported• Competitive Market-based pricing• Designs and installs per codes, standards & End User spec's• Local service and support to meet responsive metrics• Moves, adds and changes supported locally
Global Team Effort - Global Team Effort - Proven EffectivenessProven Effectiveness
Ease of Access to Available Resources Enhances the Level of Service & Customer Satisfaction
Deliverables: • High Level of Coordination• Responsive Support• Efficient Communications
End User
Regional Systems Sales Managers, Application Engineers, Technical & Regional Mgrs• Support of Overall Program & Local End User site
End User
Honeywell Proprietary
Honeywell.com
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LOCAL HIS - Channels to MarketLOCAL HIS - Channels to Market
END USER
CONSULTANTS,SPECIFIERS, etc
HIS GLOBAL TEAM
MARKETING
INFLUENCE
INFLUENCE
Demand Demand Demand
Platinum Dealer
Gold Dealer
Silver Dealer
Trade Shows, WPaperLiterature, eMail,
Sales, WebSite, etc
INTEGRATED SECURITY (HIS)
Honeywell Proprietary
Honeywell.com
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Why Honeywell Security for Global Clients?Why Honeywell Security for Global Clients?
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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Why Honeywell Integrated Security?Why Honeywell Integrated Security?
• Uniform Account Management• Multiple Choice Installation, Delivery & Service Options• Speed to Market with Competitively Bid First Costs• Single Source CAPABILTY• Innovative Solutions• State-of-the-Art Technology & Services• Reduced Lifecycle Costs• Global Resources and Experience• Ability to execute projects ANYWHERE• Excellent & Strong SI Network
Honeywell Proprietary
Honeywell.com
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Authorised Security IntegratorsAuthorised Security Integrators We partner with ONLY the best System Integrators to provide Global Clients
a choice of providers for delivering the highest quality solution
– Stringent Certification ProcessAnnual assessment of Personnel, Resources and qualificationsMust maintain training certifications.
– Focused Design Engineering skillsAccess, CCTV, Intrusion
– Local, regional and national presenceChoice of more than 3 integrators per state, region, country
– Strong, long-term relationshipsOur integrators become an extension of the customers security team
Integrator Criteria
Honeywell Proprietary
Honeywell.com
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Ability to execute projects anywhere Ability to execute projects anywhere
EnglishSpanishGermanDutchSwedishNorwegianFrenchItalian
ThaiJapaneseKoreanMalayIndonesianMandarinMalaysianChinese
Languages Supported:
People + Resources to support customers worldwideHoneywell Integrated Security Integrator Locations in North America: ~281 / Outside N. America: ~116Number of Honeywell Field Branch Locations Worldwide: ~470
Honeywell Proprietary
Honeywell.com
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Global Product Development Global Product Development
Engineering Centers of Excellence
Regional Marketing Teams
Regional Marketing and Product Development teams collaborate through a Global Product Development process
– Strong regional marketing teamsGathering voice of the customer, developing marketing strategies for growth
– Localized engineering centersDeveloping solutions for local as well as global markets through PAC process
Honeywell Proprietary
Honeywell.com
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Why Pro-Watch for Global Clients?Why Pro-Watch for Global Clients?
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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Regulations Financial Pressures
• Regulations + other requirements are increasing / Resources are decreasing• Patent protection affords “first movers” a 50% share + 800% average price premium over generics• Research teams are formed and dismantled within months. Space, equipment, and knowledge must be made available to them with utmost flexibility, speed, and security• Documents are re-edited and reformatted dozens of times for different regulatory agencies• Merger giants must combine the knowledge of previously independent companies into a coherent database accessible around the world• Ability to satisfy non-forecast demand limited by typical in-plant lead times > 10 weeks• Reduction of 1 day in time to market = $1-2 Million in future sales per day• Typical avoidance of drug recall = $100-200 million in savings or higher
Record every action, event, or condition that affects product Prevent unauthorised access to product, equipment or info
DriversDrivers
Honeywell Proprietary
Honeywell.com
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Why Pro-Watch for Global Clients?Why Pro-Watch for Global Clients?• Pro-Watch is generally pre-approved by their Security Systems
Board
• Pro-Watch assists with Vertical Compliance issues
• No IT Waivers required to deploy Pro-Watch Solution – pre-approved
• Pro-Watch runs on standard COTS PC/Server hardware
• Pro-Watch meets encryptions standards for most Global Users
• Pro-Watch is approved by Worldwide security teams
• Pro-Watch is approved and listed by Global Sourcing programs
• Pro-Watch offers true Scalability – preserving infrastructure investment
Honeywell Proprietary
Honeywell.com
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Current SolutionsCurrent Solutions
INTEGRATED ENTERPRISE-WIDE
SECURITY MANAGEMENT
PERIMETER & PIPELINE
(On Site & Ext’d Boundary)
Intruder Detection
ACCESS CONTROL
(On/Off Shore)
Smart Cards & Biometrics/TWIC
VISITOR MANAGEMENTPhoto-ID Badges
Enforcement of Safety
& Security Policies
CCTV / M&M
Video Analytics
Surveillance & Assessment
Accountability
Contractor Management
AssessmentMonitoringExt’d Boundary
RADAR
(On/Off Shore)
Early Warning System
Identity Management & Convergence Logical & Physical
Security Convergence
Situational Awareness- CCTV Images- Muster Reports- Critical Alarms-GIS Mapping
3rd Party Databases
- HR
- Identify Management
- Incident Reporting
-Time and Attendance
Emergency Responsiveness
Honeywell Proprietary
Honeywell.com
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Pro-Watch ScalabilityPro-Watch Scalability
Tokyo New York London
Enterprise Edition – Global control with local autonomy– Large multinational applications – Unlimited users and doors – Complete Security Management Platform
Honeywell Proprietary
Honeywell.com
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Enterprise SolutionsEnterprise Solutions
Regional ServerNYC
System ArchitectureEnterprise
Regional ServerEurope
Regional ServerAsia
LA
N
LA
N
LA
N
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Controller
Controller
Controller
Controller
Controller
RS485
Workstation
Workstation
Controller
Controller
Separate Regional Machines No Enterprise Server
Honeywell Proprietary
Honeywell.com
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Enterprise SolutionsEnterprise Solutions
Regional ServerNYC
System ArchitectureEnterprise
Regional ServerEurope
Regional ServerAsia
LAN
LAN
LAN
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Controller
Controller
Controller
Controller
Controller
RS485
Workstation
Workstation
Controller
Controller
Separate Regional Machines Installing the WAN
Enterprise WAN
Honeywell Proprietary
Honeywell.com
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Enterprise SolutionsEnterprise Solutions
Regional ServerNYC
System ArchitectureEnterprise
Regional ServerEurope
Regional ServerAsia
LA
N
LA
N
LA
N
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Controller
Controller
Controller
Controller
Controller
RS485
Workstation
Workstation
Controller
Controller
Separate Regional Machines Installing EE Server
Enterprise WAN
Enterprise Server
Honeywell Proprietary
Honeywell.com
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Enterprise SolutionsEnterprise Solutions
Regional ServerNYC
Regional ServerEurope
Regional ServerAsia
LA
N
LA
N
LA
N
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Controller
Controller
Controller
Controller
Controller
RS485
Workstation
Workstation
Controller
Controller
EnterpriseWAN
Enterprise Server
Merged Data
Replica
NYC Replica
Europe Replica
Asia Replica
NYC Data
EU Data
Asia Data
EE Data
Honeywell Proprietary
Honeywell.com
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Global Account Management Processes Global Account Management Processes • Honeywell Lead
– Sell the standardisation on Honeywell technologies to Global• Value of our integrated solution• Long Sales Cycle (6 to 24 months)
– Systems design support• Server architecture (Regions & Enterprise)• Server sizing• Redundancy
– Professional services • Data conversion• IT integration (SAP, PeopleSoft, Identity Management)• Software deployment (IT packaging)• Program/project management
– Integrator sourcing• Help identify integrators who can service customer location(s)• Certification level
Honeywell Proprietary
Honeywell.com
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Global Account Management Processes Global Account Management Processes Integrator Lead
– Sales support• Traditional product presentations• Technical RFP response• IT approval process
– Systems design support• Server architecture (Regions & Enterprise)• Server sizing• Design Redundancy
– Professional services• Data conversion• IT integration (SAP, PeopleSoft, Identity Management)• Software deployment (IT packaging)
– Integrator sourcing• Help identify integrators who can service customer location(s)• Certification level
Honeywell Proprietary
Honeywell.com
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Relevant Security Features within Pro-WatchRelevant Security Features within Pro-Watch
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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Pro-Watch Platform FeaturesPro-Watch Platform FeaturesCustomized Vertical Market Solutions
– Pharmaceuticals• Validation compliance for EMEA / FDA 21CFR11• Compliance Reporter
– Airports• No Fly List automation; TSA Badge history report• Electronic Signature Authorization Verification• Jet way Door Cipher; Gate Control• Tenant/ Company management
– Financials• Enhanced Biometrics• Validation and compliance – Full Audit – CHANGE CONTROL
– Industrials• Perimeter intrusion detection• Ground & Marine based radar
Government• HSPD-12/FIPS 201 Support• End to end solutions
Honeywell Proprietary
Honeywell.com
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• Selection of required parameters determined by authorized administrator
PartitionsAdvanced
Reason for Change Required
Primary Signature Required
Secondary Signature Required
These selections willapply to all childobjects of this site
Pro-Watch Platform FeaturesPro-Watch Platform Features
Honeywell Proprietary
Honeywell.com
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In addition to free text entry, all system edits have a “drop-down” boxof predefined reasons similar to predefined operator responses…
“Next” will move operator to Signature page
Pro-Watch Platform FeaturesPro-Watch Platform Features
Reason for Change
Chemical Storage Door
Database Changes Old Value New Value Pulse Time- 3 sec 5 secHeld Time- 15 sec 45 sec
Pursuant to Part 11 of Title 21 of the Code of Federal Regulation (CFR 21- 11),All changes must be recorded with a reason for that change.
The Pulse Time and Held Open Times were increased to reduce false alarmswhile moving containers in and out.
Predefined Reasons
Next >Reason for Change
Required:Primary Signature Secondary Signature
This Legal text shallbe editable in someadministrative area...read only here
Predefined Reasons -
similar to Predefined
Operator responses.
Free text entry
Will takeoperator to theSignaturepage.If no signatureis requiredthen "OK"
Depending on predefinedrequirements, signatures may notbe required.This will tell operators in advanceif sig or double sig is required.
DISPLAY ONLY REQUIREDACTIONS
SEE NOTE 1
Cancel
Cancel - will warn theoperator that changeswill be discarded andgive them theopportunity to comeback in and completethe forms
Honeywell Proprietary
Honeywell.com
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Electronic Signature
Secondary signature requiredPrimary signature authenticated
< Back OKCancel
Give operator an indicationthe first Signature has beenverified - Greenbackground text changedto authenticated
Pursuant to Section 11.100 of title 21 of the code of federal regulations, this is to certifythat [Name of Pharma Company] intends that all electronic signatures executed by ouremployees, agents or representatives, located anywhere in the world, are the legallybinding equivalent of traditional handwritten signatures.
Legal Notice:
Primary Signature Secondary Signature
Sign
Signing actionwould check theUID , CLASS ANDActive Directorycredentials
pkerberUser Name:
Password:
Full Name:
*************
Paul Kerber
MyDomainDomain:
Reason for Change SignaturesLogical dev: Chemical Storage Room
Full name populatesfrom uid - uponauthentication
This legal text shallbe editable in someadministrative area...read only here
SecondarySignature appears
only if required
SecondarySignature Greayedif not required
Same sign in formfor both pri. andsec. signatures
DoubleSignature2 PersonRule forSystem
Changes
Pro-WatchRelease 3.8
Pro-Watch Platform FeaturesPro-Watch Platform Features
Honeywell Proprietary
Honeywell.com
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FDA 21 CFR Part 11 mandates…
• Accountability for storage & use of identity data
• Certifying the identity of those who access certain information
• Understanding what they are doing with that data
• Being able to prove who/what/why/where/how in an Audit
To ensure the integrity of operations
Sarbanes-Oxley:similar regulations for financial accounting
Vertical Technical Solutions – Biotech/Pharma Vertical Technical Solutions – Biotech/Pharma
Honeywell Proprietary
Honeywell.com
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Pro-Watch currently meets certain FDA Audit requirements
Extensive built-in administrative & operator audit trails. All changes to the database are captured, including: adds, updates and deletes.
21 CFR Part 11.10 (e)Audit trails
Part 11.10(k)(2)Revision/Change
ReportingReporting
Honeywell Proprietary
Honeywell.com
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Reports can be generated to see who has access to a particular reader(s), these reports can be sent to ‘Area Owners’ for approval. All reports in Pro-
Watch can be exported in a variety of formats including Excel, pdf, html, txt and rtf . Reports can be scheduled to be sent to file export or printer.
21 CFRPart 11.10 (b)
Ability to generateRecords
suitable forInspection/Review
ReportingReporting
Honeywell Proprietary
Honeywell.com
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Multiple cards can be assigned to a single cardholder. Cards need never be deleted, only retired.
Meet FDARequirements
byTracking/Retiring
all cards for lifeof product,
NEVERDeleting Cardsor Cardholders!
21 CFRPart 11.10 (e)
Record changesshall not obscure older information.
Pro-Watch Badge ScreenPro-Watch Badge Screen
Honeywell Proprietary
Honeywell.com
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Cascading Personnel Flow ControlClean Rooms, Airlocks, Vivariums, DEA-restricted, etc.
Timed Clearance Codes “Pathways”
Occupancy CountsNested Anti-Passback
MeasureExposure
Time
EnforceTraining
Honeywell Proprietary
Honeywell.com
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SummarySummary
Honeywell Integrated Security EMEA Integrator Conference
Honeywell Proprietary
Honeywell.com
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Pro-Watch Eco System – THE FUTUREPro-Watch Eco System – THE FUTURE