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Hispanic Media Insights: From Advertising To Online Behavior

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Kantar Media's Hispanic Media Insights: from Advertising to Online Behavior presented to the Association of Hispanic Advertising Agencies (AHAA) University
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Hispanic Media Insights Webinar: From Advertising To Online Behavior 1 © 2012 Kantar Media July 31, 2012
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Page 1: Hispanic Media Insights: From Advertising To Online Behavior

Hispanic Media Insights Webinar:

From Advertising To Online Behavior

1

© 2012 Kantar Media

July 31, 2012

Page 2: Hispanic Media Insights: From Advertising To Online Behavior

Hispanic Media Insights Webinar: From Advertising To Online Behavior Today We’ll Cover…

www.KantarMediaNA.com 2 © 2012 Kantar Media

Promoted by:

• Kantar Media Overview

• Kantar Media Intelligence:

Advertising Insights

• A Look at the Creative

• Kantar Media Compete:

Online Behavior Analysis

• Our Conclusions

• Your Questions

Page 3: Hispanic Media Insights: From Advertising To Online Behavior

• N °1 worldwide in advertising

monitoring (adex and creatives)

• N °1 worldwide in single source market

research with TGI

• N °1 in TV audience measurement

systems (TAM) outside US

• N °1 worldwide in news monitoring

Helping clients master the

world’s multimedia momentum

Kantar Media

A World Leader in Marketing, Media and Advertising Information

www.KantarMediaNA.com 3 © 2012 Kantar Media

Globally, we measure:

96% of all ad expenditures

2M consumers’ online behavior

1 million digital TV HH’s

Promoted by:

Page 4: Hispanic Media Insights: From Advertising To Online Behavior

Kantar Media

Our Business Units

www.KantarMediaNA.com 4 © 2012 Kantar Media

Audiences

Marx Intelligence CMAG

Compete Professional Health Consumer Health SRDS

Advertising Expenditure,

Occurrence & Creative

US Political

Advertising Intelligence

FSI/Coupon

Promotion Intelligence TV Audience Analytics

from Return Path Data

Physician’s Media

Consumption Study

Consumer Healthcare

Media Intelligence Media Rates/Contacts

Search Engine Digital Marketing

& Analytics Intelligence

Promoted by:

Audiences

Page 5: Hispanic Media Insights: From Advertising To Online Behavior

© 2012 Kantar Media

Kantar Media Intelligence

Leading Provider of Marketing Intelligence Since 1926

www.KantarMediaNA.com

Globally, we measure:

96% of all ad expenditures

• Global network in 50+ countries

In the U.S. we monitor:

• Traditional and digital media

• 3.5 million brands

• $140 billion in ad investments

• 750 million ad occurrences per year

• 2 million occurrences daily

Promoted by:

5

Page 6: Hispanic Media Insights: From Advertising To Online Behavior

We Track A Diverse Range of Media

Page 7: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

General Market Hispanic Market (Spanish Language)

Television Television

• Network, Cable, Syndication, Spot • Network (4), Cable (4), Spot (77)

Magazine Magazines (17)

• Consumer, Sunday, Local Mkts., B2B

Newspaper Newspaper

• National, Local Markets • 48 papers in 17 markets

Digital Digital

• Internet Display, Search • Internet Display (56 sites)

Radio

• Network, National Spot, Local Mkts.

Outdoor

U.S. Monitoring Coverage

7 © 2012 Kantar Media www.KantarMediaNA.com

Page 8: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

• All data from Kantar Media unless otherwise noted

• Definitions

– Unless specified, figures are for Hispanic Market

– “Hispanic Market” = Spanish language media

– “General Market” = English language media

• 2012 ad spend data – actual figures through April

• “2012 (e)” = 2011 dollars X 2012 YTD growth rate

Notes On Ad Spend Data

We estimate ad expenditures based on rate card costs

8 © 2012 Kantar Media www.KantarMediaNA.com

Page 9: Hispanic Media Insights: From Advertising To Online Behavior

Media Spending Trends

Page 10: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

-9.6%

10.0% 7.9%

20.7%

-12.4%

6.1%

0.9% 1.7%

-25%

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

2009 2010 2011 2012 YTD

Hispanic Mkt General Mkt

Ad Spend Growth Rates.

All Media

Source: Kantar Media

10 © 2012 Kantar Media www.KantarMediaNA.com

Page 11: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

-8.9%

10.7% 8.3%

22.6%

-9.6%

10.3%

1.9% 5.5%

-25%

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

2009 2010 2011 2012 YTD

Hispanic Mkt General Mkt

Ad Spend Growth Rates.

Television

Source: Kantar Media

11 © 2012 Kantar Media www.KantarMediaNA.com

Page 12: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

2008 2009 2010 2011

Hispanic TV

# of Unique Advertisers 912 911 972 942

Retention Rate 59% 51% 55% 51%

English TV

# of Unique Advertisers 7,155 7,206 7,218 7,281

Retention Rate 56% 56% 58% 58%

TV Advertiser Retention

National TV Channels

12 © 2012 Kantar Media www.KantarMediaNA.com

Page 13: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

50

75

100

125

150

175

200

225

2008 2009 2010 2011

Ind

ex (

200

8=

100)

Index of # of Advertisers

Spot TV

Magazine

Newspaper

Digital

Non-TV Media: Advertiser Contraction

13 © 2012 Kantar Media www.KantarMediaNA.com

Page 14: Hispanic Media Insights: From Advertising To Online Behavior

Leading Advertisers

Page 15: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

2011

Rank Parent Company

2010

($ Millions)

2011

($ Millions)

%

Change

1 Broadcasting Media Partners $132.5 $372.3 181.0%

2 Procter & Gamble $197.7 $220.6 11.6%

3 Dish Network $90.4 $154.7 71.1%

4 Verizon Communications $137.9 $114.6 -16.9%

5 McDonalds $117.3 $114.2 -2.7%

6 AT&T Inc. $132.1 $110.4 -16.4%

7 General Mills $91.8 $97.0 5.7%

8 Toyota Motor $79.9 $86.2 7.9%

9 Kraft Foods $36.3 $83.7 130.6%

10 General Motors $102.5 $79.4 -22.5%

TOTAL $1,118.4 $1,433.1 28.1%

Top 10 Parent Companies

Hispanic Market: 2011

15 © 2012 Kantar Media www.KantarMediaNA.com

Page 16: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

2011

Rank

Parent Company 2011 $

(Millions)

2012

YTD

1 AT&T $52.4 -34.7%

2 Broadcasting

Media Partners $34.4 -1.1%

3 DirecTV Group $33.1 -93.6%

4 Time Warner

Cable $31.5 +14.7%

5 Comcast $26.0 +27.5%

Top 5 Parent Companies

Local Media

Spot TV

2011

Rank

Parent

Company

2011$

(Millions)

2012

YTD

1 Sears Holdings $7.4 -1.2%

2 Novartis AG $5.2 14.9%

3 Interbond Corp. $4.6 -9.2%

4 Target $4.4 +19.0%

5 Macys $3.4 +20.8%

Local Newspapers

16 © 2012 Kantar Media www.KantarMediaNA.com

Page 17: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: 2012 Budget Increases

Hispanic Market

+114% +48% +43%

+36% +26% +25%

17 © 2012 Kantar Media www.KantarMediaNA.com

Page 18: Hispanic Media Insights: From Advertising To Online Behavior

Category Trends

Page 19: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

Rank on

2011 $ Category

2011

(Millions)

2011

% Change

2012 YTD

% Change

1 Telecom $ 823.7 -7.8% -10.4%

2 Direct Response $ 554.0 -3.6% +7.1%

3 Automotive $ 477.2 +18.2% +39.8%

4 Financial Svc $ 439.4 +177.5% +135.1%

5 Food & Candy $ 389.0 +4.3% +27.8%

6 Restaurants $ 356.1 +0.2% +3.8%

Top Categories

19 © 2012 Kantar Media www.KantarMediaNA.com

Page 20: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Financial Service Gains Driven By One Advertiser

2010

(Million)

2011

(Million) Difference

Total Category $156.6 $437.4 +$280.8

Univision Pre-Paid

MasterCard $13.3 $284.8 +$271.5

All Other $143.3 $152.6 +$9.3

Jan-Apr 2011: $28 Million

Jan-Apr 2012: $117 Million

20 © 2012 Kantar Media www.KantarMediaNA.com

Page 21: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Telecom Category

$354.0, 43%

$284.9, 35%

$179.0, 22% Wireless

TV Providers

Other

2011 Ad Spend

(Millions)

2011 2012 YTD

Wireless -6.0% -6.1%

TV Providers -6.4% -27.1%

Segment Growth Rates

21 © 2012 Kantar Media www.KantarMediaNA.com

Page 22: Hispanic Media Insights: From Advertising To Online Behavior

What About Automotive Ad Spending?

Page 23: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

$0

$100

$200

$300

$400

$500

$600

2009 2010 2011 2012 (e)

Mil

lio

ns

Factory

Dealers

Automotive

Spending Has Rebounded On Improved Vehicle Sales

Vehicles Sold

+52%

Ad Spend

+115%

23 © 2012 Kantar Media www.KantarMediaNA.com

Page 24: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

Advertiser 2011

(Millions)

2012 (e)

(Millions) % Change

Toyota $85.4 $94.3 10.5%

Chevrolet $70.6 $73.7 4.4%

Ford $62.5 $85.0 36.0%

Nissan $32.4 $33.8 4.6%

Dodge $26.7 $64.3 141.1%

Volkswagen $22.7 $34.5 51.9%

Honda $20.8 $36.1 73.2%

Top Factory Advertisers

Record Setting Spending Pace

24 © 2012 Kantar Media www.KantarMediaNA.com

Page 25: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

• Budgets concentrated around fewer models as compared to General market

• Majority (and growing) share of spend allocated to passenger cars

• Ad spending for hybrid and electric models has been minimal

• Dodge, Ford, VW and Honda budgets on pace to set a record

Factory Automotive

Hispanic Market Spending

25 © 2012 Kantar Media www.KantarMediaNA.com

Page 26: Hispanic Media Insights: From Advertising To Online Behavior

Quick Service Restaurants

Page 27: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

+8.2%

+7.1%

+7.1%

-6.0%

+2.9%

$210

$220

$230

$240

$250

$260

$270

2008 2009 2010 2011 2012 (e)

Mil

lio

ns

Hispanic Market Ad Spending

Quick Serve Restaurants

27 © 2012 Kantar Media www.KantarMediaNA.com

Page 28: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

Advertiser 2011

(Millions)

2012 (e)

(Millions) % Change

McDonalds $113.4 $113.3 -0.1%

Burger King $26.1 $30.9 +18.5%

Sonic $21.2 $18.8 -11.5%

Subway $20.4 $20.9 +2.3%

Wendy's $16.0 $17.0 +5.9%

Top QSR Advertisers

28 © 2012 Kantar Media www.KantarMediaNA.com

Page 29: Hispanic Media Insights: From Advertising To Online Behavior

1. 2. 3. Hisp.

Mkt.

Gen.

Mkt.

Burger 8% 11%

Chicken 12% 10%

Bkfst. 16% 16%

Cold Bvg. 19% 17%

McDonalds Burger King Sonic

Product Advertising Strategies

Hispanic vs. General Market: 2011

Hisp.

Mkt.

Gen.

Mkt.

Burger 55% 46%

Chicken 32% 14%

Cold Bvg. 8% 8%

Kid Meal 1% 8%

Hisp.

Mkt.

Gen.

Mkt.

Burger 1% 8%

Sandwich 11% 17%

Cold Bvg. 69% 48%

Breakfast 0% 8%

How to read: McDonalds spent 8% of its Hispanic Market ad spend on Burger products

29 © 2012 Kantar Media www.KantarMediaNA.com

Page 30: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

$0 $5 $10 $15 $20 $25 $30

His

pan

ic M

kt

Sh

are

of

Bu

dg

et

2011 Hispanic Market Spend (millions)

Hispanic vs. General Market Ad Spend

2011

Burger King

Sonic

Wendy

KFC

Popeye

Jack In Box

Taco

Bell Subway

30 © 2012 Kantar Media www.KantarMediaNA.com

Page 31: Hispanic Media Insights: From Advertising To Online Behavior

Hispanic Creative Analysis

Page 32: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

Advertiser Grand Total Has Price Point No Price Point

McDonalds Restaurant $18,208.8 35.56% 64.44%

Burger King Restaurant $6,957.4 84.23% 15.77%

Subway Restaurant $6,373.2 50.38% 49.62%

Sonic Restaurant $3,803.0 0.00% 100.00%

Wendy's Restaurant $3,414.7 35.22% 64.78%

Hispanic Q1 2012 TV Creative Analysis Snapshot of Top 5 Advertisers

47% of QSR TV Expenditure in Q1 was supporting price points

32 © 2012 Kantar Media www.KantarMediaNA.com

Page 33: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

• The Burger King product with the most support in Hispanic TV in Q1 2012 was the BK Value Menu, offering a range of menu items for $1.

• Kantar Media AdScope tracked the below :15 spot running 1680 times across Network, Spot, and Cable in Q1.

Creative Snapshot – Burger King Hispanic Price Point Advertising

The ad consists of all product shots with an announcer talking about the Value Menu from Burger King

and all the different products available for only one dollar.

33 © 2012 Kantar Media www.KantarMediaNA.com

Page 34: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

© 2009 Kantar Media

Creative Snapshot

McDonald’s Hispanic

The spot features a man marveling at the big taste of the new Chicken McBites. The announcer tells us that

the product is made from premium chicken breast and is available for a limited time. As with most of the

McDonald’s TV spots running in this time period there was no price point.

• McDonald’s Top Weighted Hispanic

TV Creative in Q1 2012 supported

the new product Chicken McBites

and ran 1774 times across Cable,

Network, and Spot.

34 © 2012 Kantar Media www.KantarMediaNA.com

Page 35: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Breaking Creative – July 2012 McDonald’s “Win When USA Wins Gold” Olympic Promotion

• McDonald’s broke both General Market

and Spanish-Language creative

supporting the promotion on July 23.

• To tie in with the Olympic ideal of a

healthy lifestyle McDonald’s will have

game pieces on their menu items only

with 400 calories or less.

• The TV spots feature USA Olympic

athletes practicing for their events with

help from consumers hoping to win

prizes.

35 © 2012 Kantar Media www.KantarMediaNA.com

Page 36: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Creative Snapshot – McDonald’s Olympic Promotion

Hispanic Creative Breaking July 23

The creative talks about when you purchase menu items of 400 calories or less you get a chance to win

a trip to London and cash prizes.

• USA Boxer Marlen Esparza is shown

working out, helped by a man eating

McDonald’s French Fries.

• :15 and :30 versions.

• Spanish and English language

versions.

36 © 2012 Kantar Media www.KantarMediaNA.com

Page 37: Hispanic Media Insights: From Advertising To Online Behavior

Kantar Media Compete

Page 38: Hispanic Media Insights: From Advertising To Online Behavior

We are passionate about

understanding

consumers to inspire

great marketing.

• Provide brands, agencies and media owners with insights across consumers’ path-to-purchase

• Insights focus on the intersection of channels and media

• Largest behavioral panel, linked with additional consumer data

• Partnerships across the Kantar family provide broad capabilities

Kantar Media Compete

Promoted by:

38 © 2012 Kantar Media www.KantarMediaNA.com

Page 39: Hispanic Media Insights: From Advertising To Online Behavior

39

• Largest behavioral and attitudinal panel in the US, UK and France

• Multiple data sources ensure diversity and representativeness

• Patent-pending meter provides a web-wide view of consumers

• Behavioral classifiers create rich segmentation and KPIs across the path-to-purchase

• Offline and cross-media views enabled via Kantar and third-party data partnerships

Massive Behavioral Panels

Promoted by:

39 © 2012 Kantar Media www.KantarMediaNA.com

Page 40: Hispanic Media Insights: From Advertising To Online Behavior

An Overview of the Online Hispanic Shopper

Hispanic shoppers indexed to the internet browsing population

Promoted by:

41 © 2012 Kantar Media www.KantarMediaNA.com

Page 41: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: There is Untapped Potential in the Hispanic Market

11%

32% 35%

47%

70%

0%

20%

40%

60%

80%

100%

FinancialServices

Travel Auto Telecom Retail

Hispanic Asian African American

Share of Hispanic shoppers engaging with these categories online,

May 2012

42 © 2012 Kantar Media www.KantarMediaNA.com

Page 42: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Hispanic Automotive Shoppers Visit 3rd Party Sites More Heavily than OEMs

14%

34% 37%

62%

Online SalesOperations

AutomotiveBrand Sites

Parts & Service Third PartySites

Share of Hispanic Auto shoppers engaging with these categories

online, May 2012

43 © 2012 Kantar Media www.KantarMediaNA.com

Page 43: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Hispanic Telecom Shoppers Most Likely to Engage with Wireless Sites

2% 10%

31%

59% 63%

Software PC Laptop ConsumerElectronics

Cable Wireless

Share of Hispanic Telecom shoppers engaging with these categories

online, May 2012

44 © 2012 Kantar Media www.KantarMediaNA.com

Page 44: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: T-Mobile, the Only Carrier to Increase Total Online Traffic to Spanish Section of Website

AT&T Sprint T-Mobile VZW

Q2 2011 Q2 2012

-38% -32% +67% -23%

Year-over-year percentage change in volume of Spanish Language

Wireless traffic, Q2 ’12 vs. ‘Q2 ‘11

Compete Clickstream

45 © 2012 Kantar Media www.KantarMediaNA.com

Page 45: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by:

This includes Attracting New and Retaining Existing Customers to Spanish Language Section of Site

AT&T -31% -49%

Sprint -40% -27%

T-Mobile +89% +46%

VZW -37% +14%

Prospects Customers

Compete Clickstream

Year-over-year percent change in volume of traffic to Spanish

Language section of Wireless sites Q2 ’12 vs. Q2 ’11

46 © 2012 Kantar Media www.KantarMediaNA.com

Page 46: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: T-Mobile Hispanic Oriented Ads

T-Mobile Hispanic oriented ads are centered around family with

messaging focused on plans, price and features

47 © 2012 Kantar Media www.KantarMediaNA.com

Page 47: Hispanic Media Insights: From Advertising To Online Behavior

48 © 2009 Kantar Media

Compete Summary

• Prepaid has grown increasingly vital to T-Mobile

• Less expensive Smartphone's and plans than other carriers including prepaid

• Strong Spanish language content on site

• Have they been catering to Hispanics longer?

• Do they have a younger internet savvy demographic compared to other carriers?

• Has there been a change/increase in Hispanic oriented advertising in 2012?

Page 48: Hispanic Media Insights: From Advertising To Online Behavior

Kantar Media

Hispanic Media Insights: From Advertising To Online Behavior

www.KantarMediaNA.com 49 © 2012 Kantar Media

1. Ad Spend is trending upwards.

2. Leading blue chip advertisers are

increasing their investment.

3. Category spending growth patterns are

tracking the General Market.

4. The Hispanic online population share

many of the same behaviors as the

general population- but they also distinctly

seeking out content that is culturally

relevant.

5. As overall Hispanic ad spending is

growing, online destinations should benefit

from the increased budgets.

Page 49: Hispanic Media Insights: From Advertising To Online Behavior

Promoted by: Q&A

www.KantarMediaNA.com 50 © 2012 Kantar Media

Hispanic Media Insights: From Advertising To Online Behavior

Page 50: Hispanic Media Insights: From Advertising To Online Behavior

Thank You!

Master The Momentum of Multimedia

www.KantarMediaNA.com

www.KantarMediaNA.com 51 © 2012 Kantar Media

Jon Swallen

CRO

Kantar Media Intelligence

[email protected]

Yaakov Kimelfeld

CRO

Kantar Media Compete

[email protected]


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