Date post: | 29-Nov-2014 |
Category: |
Technology |
Upload: | hampk-demystifying-digital |
View: | 308 times |
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Empowering
consumers via
social media
@NikkiWhiteman
Why?
So where does Which? come in?..
Connecting companies and customers
Connecting companies and customers
STILL waiting on
Npower boiler repair
Great, thanks!
Thank you so much!
Npower problem sorted
Discussion with Npower
Want us to get in touch?
Public
Public
Public
Private
Public
Connecting companies and customers
Connecting companies and customers…
Advising consumers
Stepping in…
Tips for companies
Manage expectations
If you can’t fix it, acknowledge it
Every customer is equal
You can’t win ‘em all
You’re human
Positive outcomes
“I can't thank you enough, I doubt I would have got it back for a long time if it hadn't
have been for you.”
“Thanks for your help had a good result from ****.”
“Wow which, you really get things done dont you? Thank you - amazing! ****
have been little to no help when i've asked them!”