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HN3000 HN4000 Rev 2

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Processing Point - uPunch - Product ManualHN3000 HN4000 Rev 2
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  • HN3000/HN4000Product Guide

  • 2TABLE OF CONTENTS1.0 INTRODUCTION ..................................................................3

    2.0 MOUNTING THE HN3000/HN4000 .....................................4

    3.0 USING THE HN3000 ............................................................63.1 Overview of the HN3000 ...................................................... 63.2 Changing the Se ngs in the HN3000 ................................... 73.3 HN3000 Error Codes ........................................................... 153.4 Rese ng the HN3000 ......................................................... 15

    4.0 USING THE HN4000 ..........................................................164.1 Overview of the HN4000 .................................................... 164.2 Changing the Se ngs in the HN4000 ................................. 174.3 HN4000 Error Codes ........................................................... 274.4 Rese ng the HN4000 ......................................................... 284.5 Examples of Time Calcula ons ............................................ 29

    5.0 SETTING UP YOUR OPTIONAL uPUNCH ACCOUNT .........325.1 Crea ng Your Account ......................................................... 325.2 Adding Departments and Employees.................................. 37

    6.0 REPLACING HN3000/HN4000 RIBBON CARTRIDGE .........41

    uPUNCH WARRANTY AND TERMS OF SERVICE ...............42

  • 31.0 INTRODUCTIONThank you for purchasing the HN3000/HN4000 me clock, part of the uPunch system by ProcessingPoint, Inc. This document will guide you through the steps of moun ng and se ng up your me clock, with an overview of the features and func onality of the me clock. It will also provide steps on se ng up your op onal uPunch account.

  • 42.0 MOUNTING THE HN3000/HN4000

    Install the me clock away from excessive moisture, extremely low or high temperatures, direct sunlight, dust, mechanical vibra on, and shock. Installa on should also take place away from the source of noise or electrical interference.

    Follow these steps to mount your me clock to a wall:

    1. Drill two holes in the wall, in diameter and 4 apart.

    2. Insert the two dowels into the wall and then insert the two screws into the dowels.

    3. Hang the me clock on the screws.

    The ideal height is 3640 from the base to the ground.

    .4"

    36-40"

    SUN

    DATE COLOR

    BLACK

    MON TUE WED THU FRI SAT

    TM

  • 5Cau ons

    To reduce the risk of fi re or shock hazard, observe the following instruc ons carefully.

    1. Disconnect the power before cleaning the me clock. Do not use liquid or aerosol cleaners; use only a damp cloth.

    2. Never spill liquid of any kind on the me clock.

    3. Do not overload wall outlets and extension cords, as this may cause the me clock to malfunc on.

    4. Never place or press objects into the me clock, as this may cause a short circuit between parts and result in burning equipment.

    5. Always plug the me clock into a surge protector or uninterrup ble power supply (UPS). If a surge protector is not used and there is a power surge, your warranty may become void.

  • 63.0 USING THE HN3000The HN3000 me clock allows users to punch in and out with paper me cards. Before the employees can begin punching, the administrator must set up the me clock for use.

    3.1 Overview of the HN3000

    The following switches and bu ons can be found on the HN3000 me clock keypad.

    Set -/0+ Enter Back Clear Mode

    Battery ResetON-OFF

    Switch Func onSET Enter and exit the setup mode (- / 0)

    BATTERY

    Turns on/o the ba ery (le /right).NOTES: To charge the ba ery, the switch must be set to the OFF posi on. The backlight on the display screen is not enabled if the me clock is in ba ery mode.

    Bu on Func on+ Increase value Decrease value

    ENTER Confi rm set valueBACK Backspace the set value

    CLEAR Cancel the set valueRESET Restart the me clock

  • 73.2 Changing the Se ngs in the HN3000

    To access the menu op ons of your me clock, remove the cover of the me clock using the enclosed key. Then move the Set switch to the 0 posi on (to the right).

    Setup features of the me clock are grouped by menu op ons. The main menu op ons are numbered HN1 through HN5. Each menu has sub-menus called codes, which are displayed in a smaller size at the bo om le on the clock display.

    SUN

    DATE COLOR

    BLACK

    MON TUE WED THU FRI SAT

    When a code is fl ashing, you can make changes using the + and - bu ons. Once you select the op on you wish to set, push the Enter bu on.

  • 8If you would like to scroll through codes without changing se ngs, push the Enter bu on.

    The Back bu on allows reconfi gura on of an op on that was confi rmed incorrectly.

    IN OUT IN OUT IN OUT

    HN 1Basic Se ngs

    HN 1 is the fi rst menu in the me clock and allows you to program the following features.

    Se ng the Year (code 00)

    Move the Set switch to the 0 posi on (to the right). When the code 00 appears on the display, set the last two digits of the current year using the + and - bu ons. Press Enter to confi rm the se ng.

    Se ng the Month and Date (code 01)

    A er confi rming the year, the code 01 appears on the display. Set the month and date using the + and - bu ons. Press Enter to confi rm the se ng.

    Se ng the Hour and Minute (code 02)

    A er confi rming the month and date, the code 02 appears. Set the hour (HH) and minute (MM) using the + and - bu ons. Press Enter to confi rm the se ng.

  • 9Se ng the Hour Format Display (code 03)

    When the code 03 appears, set the hour display. This allows the selec on of 24-hour (Military) or 12-hour (Standard) me for display on the me clock and prin ng on the me card. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    STANDARD MILITARY1:00pm 13:00h2:00pm 14:00h3:00pm 15:00h4:00pm 16:00h5:00pm 17:00h6:00pm 18:00h7:00pm 19:00h8:00pm 20:00h9:00pm 21:00h

    10:00pm 22:00h11:00pm 23:00h12:00am 24:00h

    Se ng the Month and Date of the start of Daylight Savings Time (code 04)

    When the code 04 appears, set the month and date of the start of Daylight Savings Time (mm-dd). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. This may need to be set each year.

    Year Daylights Savings Time Starts2014 March 92015 March 82016 March 132017 March 122018 March 11

  • 10

    Se ng the Hour and Minute of the start of Daylight Savings Time (code 05)

    When the code 05 appears, set the hour and minute of the start of Daylight Savings Time (hh:mm). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Month and Date of the end of Daylight Savings Time (code 06)

    When the code 06 appears, set the month and date of the end of Daylight Savings Time (mm-dd). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. This may need to be set each year.

    Year Daylights Savings Time Ends2014 November 22015 November 12016 November 62017 November 52018 November 4

    Se ng the Hour and Minute of the end of Daylight Savings Time (code 07)

    When the code 07 appears, set the hour and minute of the end of Daylight Savings Time (hh:mm). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    HN 2Pay Period Se ngs

    The HN 2 menu allows you to program the following features.

    Se ng the Day Change Time (code 00)

    Under the HN 2 menu, when the code 00 appears, set the me at which the day changes (hour/minute). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

  • 11

    Se ng the Pay Period (code 01)

    When the code 01 appears, set the pay period you would like to use. The op ons are:

    01 No Pay PeriodUse this for job tracking mode.

    02 MonthlySelect 02 for the Monthly op on, then select the date on which the pay period will end. If your pay period starts on the 1st, enter 31.

    03 WeeklySelect 03 for the Weekly op on, then select the day on which the pay period will start. Enter 00 for Sunday, 01 for Monday, 02 for Tuesday, 03 for Wednesday, 04 for Thursday, 05 for Friday, or 06 for Saturday.

    04 Bi-weeklySelect 04 for the Bi-weekly op on, then select the month and date on which the fi rst pay period started. Enter 01 for January, 02 for February, and so on.

    05 Semi-monthlySelect 05 for the Semi-monthly op on, then select the fi rst payday. Enter 01 for the paydays to fall on the 1st and 16th of the month or enter 15 for the paydays to fall on the 15th and the last day of the month.

    Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng Prin ng Posi on Adjustment: up/down (09) (code 02)

    If the alignment is incorrect, you can adjust the posi on on the me card where the punches will print. When the code 02 appears, set the posi on (up/down) where the punch will print. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    NOTE: It is recommended that you leave this se ng at the default.

  • 12

    Se ng Prin ng Posi on Adjustment: right/le (09) (code 03)

    If the alignment is incorrect, you can adjust the posi on on the me card where the punches will print. When the code 03 appears, set the posi on (right/le ) where the punch will print. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    NOTE: It is recommended that you leave this se ng at the default.

    HN 3Alarm Op ons

    The HN3000 allows you to set up to 12 alarms during the week. At the designated me, the HN3000 will emit a loud ring to indicate break me or whatever you type of no fi ca on you wish.

    Se ng the Dura on of the Alarm (code 00)

    Under the HN 3 menu, when the code 00 appears, set the dura on of the alarm me (in seconds). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Ringing Time from Group 01 to Group 12 (codes 0112)

    You can set 12 di erent mes, or groups, for the alarm/bell to ring during the work week. Each group is numbered 0112.

    1. When the code 01 appears, use the + and - bu ons to select the hour (24-hour format), then press Enter to confi rm the se ng.

    A er you have set the hour, you will set the minutes for the alarm.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

  • 13

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected. Press the Back bu on to toggle each day on or o .

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which alarm/bell will ring for this group. The op ons are:

    01 External bell and internal alarm

    02 External bell

    03 Internal alarm

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 12, if you wish to change the alarm/bell ringing for all 12 groups.

    HN 4Automa c Column Shi Se ngs

    The HN3000 allows you to enter mes at which the punch will automa cally shi over to the next column, elimina ng the need to manually push the bu on for the proper column. You can set 12 di erent mes at which the punch column shi s (codes 0112).

    1. Under the HN 4 menu, when the code 01 appears, use the + and - bu ons to select the hour (24-hour format), then press Enter to confi rm the se ng.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected. Press the Back bu on to toggle each day on or o .

  • 14

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which column the me clock will punch. The op ons are:

    01 Column 1

    02 Column 2

    03 Column 3

    04 Column 4

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 12, if you wish to change the column shi ing 12 mes.

    HN 5Print Color Op ons

    The HN3000 allows you to enter mes at which the punch color will change between red and black, highligh ng mes when employees punch in late or punch out early. You can set up to 24 mes during the week when the print color will change between red and black (codes 0124).

    1. Under the HN 5 menu, when the code 01 appears, use the + and - bu ons to select the hour (24-hour format), then press Enter to confi rm the se ng.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected.

  • 15

    Press the Back bu on to toggle each day on or o .

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which color you wish to print at this me. The op ons are:

    01 Red

    02 Black

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 24, if you wish to change the print color 24 mes.

    NOTE: When you have completed se ng the codes, move the Set switch to the - posi on (to the le ) and close the me clock cover.

    3.3 HN3000 Error Codes

    If an error occurs, the HN3000 will display the error code.

    ER 01Wrong side of me card inserted.

    ER 21Ba ery needs to be charged.

    ER 91 Print Head Motor Issue: wrong posi on, le and right

    ER 92 Card feed Motor Issue: wrong posi on, up and down

    3.4 Rese ng the HN3000

    Press the Reset bu on to restart the whole machine.

    Press the +, Clear, and Mode keys simultaneously to restore the default value, including Date, Time, Time Signal, Print Color Op ons, and Prin ng Posi on.

  • 16

    4.0 USING THE HN4000The HN4000 me clock allows users to punch in and out with paper me cards. Before the employees can begin punching, the administrator must set up the me clock for use.

    4.1 Overview of the HN4000

    The following switches and bu ons can be found on the HN4000 me clock keypad.

    Set -/0+ Enter Back Clear Mode

    Battery ResetON-OFF

    Switch Func onSet Enter and exit the setup mode (- / 0)

    Ba ery

    Turns on/o the ba ery (le /right) NOTES: To charge the ba ery, the switch must be set to the OFF posi on. The backlight on the display screen is not enabled if the me clock is in ba ery mode.

    Bu on Func on+ Increase value- Decrease value

    Enter Confi rm set valueBack Backspace the set valueClear Cancel the set valueReset Restart the me clock

  • 17

    4.2 Changing the Se ngs in the HN4000

    To access the menu op ons of your me clock, remove the cover of the me clock using the enclosed key. Then move the Set switch to the 0 posi on (to the right).

    Setup features of the me clock are grouped by menu op ons. The main menu op ons are numbered HN1 through HN5. Each menu has sub-menus called codes, which are displayed in a smaller size at the bo om le on the clock display.

    SUN

    DATE COLOR

    BLACK

    MON TUE WED THU FRI SAT

    When a code is fl ashing, you can make changes using the + and - bu ons. Once you select the op on you wish to set, push the Enter bu on.

    If you would like to scroll through codes without changing se ngs, push the Enter bu on.

  • 18

    The Back bu on allows reconfi gura on of an op on that was confi rmed incorrectly.

    IN OUT IN OUTIN OUT

    HN 1Basic Se ngs

    HN 1 is the fi rst menu in the me clock and allows you to program the following features.

    Se ng the Year (code 00)

    Move the Set switch to the 0 posi on (to the right). When the code 00 appears on the display, set the last two digits of the current year using the + and - bu ons. Press Enter to confi rm the se ng.

    Se ng the Month and Date (code 01)

    A er confi rming the year, the code 01 appears on the display. Set the month and date using the + and - bu ons. Press Enter to confi rm the se ng.

    Se ng the Hour and Minute (code 02)

    A er confi rming the month and date, the code 02 appears. Set the hour (HH) and minute (MM) using the + and - bu ons. Press Enter to confi rm the se ng.

  • 19

    Se ng the Hour Format Display (code 03)

    When the code 03 appears, set the hour display. This allows the selec on of 24-hour (Military) or 12-hour (Standard) me for display on the me clock and prin ng on the me card. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    STANDARD MILITARY1:00pm 13:00h2:00pm 14:00h3:00pm 15:00h4:00pm 16:00h5:00pm 17:00h6:00pm 18:00h7:00pm 19:00h8:00pm 20:00h9:00pm 21:00h

    10:00pm 22:00h11:00pm 23:00h12:00am 24:00h

    Se ng the Month and Date of the start of Daylight Savings Time (code 04)

    When the code 04 appears, set the month and date of the start of Daylight Savings Time (mm-dd). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. This may need to be set each year.

    Year Daylights Savings Time Starts2014 March 92015 March 82016 March 132017 March 122018 March 11

  • 20

    Se ng the Hour and Minute of the start of Daylight Savings Time (code 05)

    When the code 05 appears, set the hour and minute of the start of Daylight Savings Time (hh:mm). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Month and Date of the end of Daylight Savings Time (code 06)

    When the code 06 appears, set the month and date of the end of Daylight Savings Time (mm-dd). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. This may need to be set each year.

    Year Daylights Savings Time Ends2014 November 22015 November 12016 November 62017 November 52018 November 4

    Se ng the Hour and Minute of the end of Daylight Savings Time (code 07)

    When the code 07 appears, set the hour and minute of the end of Daylight Savings Time (hh:mm). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    HN 2Pay Period Se ngs

    The HN 2 menu allows you to program the following features.

    Se ng the Day Change Time (code 00)

    Under the HN 2 menu, when the code 00 appears, set the me at which the day changes (hour/minute). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Pay Period (code 01)

  • 21

    When the code 01 appears, set the pay period you would like to use. The op ons are:

    01 MonthlySelect 01 for the Monthly op on, then select the date on which the pay period will start.

    02 WeeklySelect 02 for the Weekly op on, then select the day on which the pay period will start. Enter 00 for Sunday, 01 for Monday, 02 for Tuesday, 03 for Wednesday, 04 for Thursday, 05 for Friday, or 06 for Saturday.

    03 Bi-weeklySelect 03 for the Bi-weekly op on, then select the month and date on which the fi rst pay period started. Enter 01 for January, 02 for February, and so on.

    04 Semi-monthlySelect 04 for the Semi-monthly op on, then select the fi rst payday. Enter 01 for the paydays to occur on the 1st and 16th of the month or enter 15 for the paydays to occur on the 15th and the last day of the month.

    05 Job Cost ModeSelect 05 for the Job Cost Mode op on, which will disable all pay period calcula on and daily calcula on se ngs and will allow you to punch in on all six columns of the me card.

    Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Minute System (code 02)

    When the code 02 appears, set the minute system you would like to use. The op ons are:

    00 One hour divided into 60 minutes

    01 Hundredths of an hour

    Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

  • 22

    Se ng Punch Rounding (code 03)

    When the code 03 appears, set the confi gura on of punch rounding you would like. It will be set in increments and used for daily me calcula ons. The op ons are:

    00 No Punch Rounding

    01 5 Minute 3 Breakpoint

    02 6 Minute 3 Breakpoint

    03 10 Minute 5 Breakpoint

    04 15 Minute 8 Breakpoint

    05 60 Minute 30 Breakpoint

    5 Minute 3 BreakpointThis se ng means that punches will be rounded to the nearest 5-minute segment with a cuto of 3 minutes. For example, if an employee punches in at 8:02, the punch will be rounded down to 8:00, but if they punch in at 8:03, the punch will be rounded up to 8:05, which is the next 5-minute segment.

    6 Minute 3 BreakpointThis se ng means that punches will be rounded to the nearest 6-minute segment with a cuto of 3 minutes. For example, if an employee punches in at 8:02, the punch will be rounded down to 8:00, but if they punch in at 8:03, the punch will be rounded up to 8:06, which is the next 6-minute segment.

    10 Minute 5 BreakpointThis se ng means that punches will be rounded to the nearest 10-minute segment with a cuto of 5 minutes. For example, if an employee punches in at 8:04, the punch will be rounded down to 8:00, but if they punch in at 8:05, the punch will be rounded up to 8:10, which is the next 10-minute segment.

    15 Minute 8 BreakpointThis se ng means that punches will be rounded to the nearest 15-minute segment with a cuto of 8 minutes. For example, if an employee punches in at 8:07, the punch will be rounded down to 8:00, but if they punch in at 8:08, the punch will be rounded up to 8:15, which is the next 15-minute segment.

  • 23

    60 Minute 30 BreakpointThis se ng means that punches will be rounded to the nearest 60-minute segment with a cuto of 30 minutes. For example, if an employee punches in at 8:29, the punch will be rounded down to 8:00, but if they punch in at 8:30, the punch will be rounded up to 9:00, which is the next 60-minute segment.

    Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng Lunch/Break Deduc on: Number of Hours Before Break Deduc on (code 04)

    When the code 04 appears, set the number of hours that will take place before a deduc on is calculated from daily punches. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. (Must be used in conjunc on with code 05.)

    NOTE: When a break deduc on occurs, a B will be printed in the REG column next to the daily me.

    Se ng Lunch/Break Deduc on: Dura on of the Break Deduc on (code 05)

    When the code 05 appears, set the amount of me to deduct from a me cards daily punches for break or lunch. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng. (Must be used in conjunc on with code 04.)

    NOTE: When a break deduc on occurs , a B will be printed in the REG column next to the daily me.

    Se ng Over me Rule (code 06)

    When the code 06 appears, specify the number of hours that will take place before daily me is considered over me. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

  • 24

    Se ng Prin ng Posi on Adjustment: up/down (09) (code 07)

    If the alignment is incorrect, you can adjust the posi on on the me card where the punches will print. When the code 07 appears, set the posi on (up/down) where the punch will print. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    NOTE: It is recommended that you leave this se ng at the default.

    Se ng Prin ng Posi on Adjustment: right/le (09) (code 08)

    If the alignment is incorrect, you can adjust the posi on on the me card where the punches will print. When the code 08 appears, set the posi on (right/le ) where the punch will print. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    NOTE: It is recommended that you leave this se ng at the default.

    HN 3Alarm Op ons

    The HN4000 allows you to set up to 12 alarms during the week. At the designated me, the HN4000 will emit a loud ring to indicate break me or whatever you type of no fi ca on you wish.

    Se ng the Dura on of the Alarm (code 00)

    Under the HN 3 menu, when the code 00 appears, set the dura on of the alarm me (in seconds). Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Se ng the Ringing Time from Group 01 to Group 12 (codes 0112)

    You can set 12 di erent mes, or groups, for the alarm/bell to ring during the work week. Each group is numbered 0112.

  • 25

    1. When the code 01 appears, use the + and - bu ons to select the hour (24-hour format), then press Enter to confi rm the se ng.

    A er you have set the hour, you will set the minutes for the alarm.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected. Press the Back bu on to toggle each day on or o .

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which alarm/bell will ring for this group. The op ons are:

    01 External bell and internal alarm

    02 External bell

    03 Internal alarm

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 12, if you wish to change the alarm/bell ringing for all 12 groups.

    HN 4Automa c Column Shi Se ngs

    The HN4000 allows you to enter mes at which the punch will automa cally shi over to the next column, elimina ng the need to manually push the bu on for the proper column. You can set 12 di erent mes at which the punch column shi s (codes 0112).

    1. Under the HN 4 menu, when the code 01 appears, use

  • 26

    the + and - bu ons to select the hour (24-hour format), then press Enter to confi rm the se ng.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected. Press the Back bu on to toggle each day on or o .

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which column the me clock will punch. The op ons are:

    01 Column 1

    02 Column 2

    03 Column 3

    04 Column 4

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 12, if you wish to change the column shi ing 12 mes.

    HN 5Print Color Op ons

    The HN4000 allows you to enter mes at which the punch color will change between red and black, highligh ng mes when employees punch in late or punch out early. You can set up to 24 mes during the week when the print color will change between red and black (codes 0124).

    1. Under the HN 5 menu, when the code 01 appears, use the + and - bu ons to select the hour (24-hour format),

  • 27

    then press Enter to confi rm the se ng.

    2. Use the + and - bu ons to select the minute, then press Enter to confi rm the se ng.

    A er you have set the me, you will set the days of the week.

    3. Use the + and - bu ons to scroll through the days. A fl ashing triangle indicates the day that is currently selected. Press the Back bu on to toggle each day on or o .

    The + bu on moves your selec on from right to le and the - bu on moves your selec on from le to right.

    4. Press Enter to confi rm these se ngs.

    Next, you will select which color you wish to print at this me. The op ons are:

    01 Red

    02 Black

    5. Use the + and - bu ons to make your selec on, then press Enter to confi rm the se ng.

    Repeat these steps for codes 02 24, if you wish to change the print color 24 mes.

    NOTE: When you have completed se ng the codes, move the Set switch to the - posi on (to the le ) and close the me clock cover.

    4.3 HN4000 Error Codes

    If an error occurs, the HN4000 will display the error code.

    ER 01Wrong side of me card inserted.

    ER 02Punch Sequence Issue. A minute has not elapsed since the last in/out punch.

    ER 03Repeat punch in same column.

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    ER 21Ba ery needs to be charged.

    ER 91 Print Head Motor Issue: wrong posi on, le and right

    ER 92 Card feed Motor Issue: wrong posi on, up and down

    ER 93Bu on Issue

    ER 94Internal memory issue

    4.4 Rese ng the HN4000

    Press the Reset bu on to restart the whole machine.

    Press the + , Clear, and Mode keys simultaneously to restore the default value, including Date, Time, Time Signal, Color Change, and Prin ng Posi on.

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    4.5 Examples of Time Calcula ons

    IMPORTANT: Each me card has a unique number. You cannot use the same numbered me card more than once in a pay period. The number appears on the lower-right corner of the me card.

    Example 1:

    In Out In Out8:02 12:04 12:34 17:04

    Time clock se ngs:

    Punch Rounding: OFF

    Break/Lunch Deduc on: ON, a er 8:30 hours deduct 30 minutes

    Over me = 8 hours

    Total me before calcula on: 8:32

    Total me a er calcula on: 8 hours regular me, 2 minutes OT

    The me card will look like this:

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    Example 2:

    In Out In Out8:02 12:04 12:34 17:04

    Time clock se ngs:

    Punch Rounding: 5 min 3 breakpoint

    Break/Lunch Deduc on: ON, a er 8:30 hours deduct 30 minutes

    Over me = 8 hours

    With Punch Rounding set at the 5 min 3 breakpoint, the me card will round the punch mes to the following:

    In Out In Out8:00 12:05 12:35 17:05

    Total me a er rounding before calcula on: 8:35

    Total calcula on: 8 hours regular me, 5 minutes OT

    The me card will look like this:

  • 31

    5.0 SETTING UP YOUR OPTIONAL uPUNCH ACCOUNT

    This sec on describes the steps you will take to create a new uPunch account and set up departments and employees.

    5.1 Crea ng Your Account

    1. Open your web browser and visit: h p://trackmypunch.com/signup

    2. Enter the Dealer ID and Serial Number, and then click Submit.

    The Dealer ID can be found on a s cker on the outside of the me clock box and on the cover of this document. The Serial Number can be found on a s cker on the me clock and on the shrink wrap around the me clock. If either number is missing, please contact Customer Support at [email protected] or 1-800-518-8925.

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    3. Enter your company informa on, and then click Next Step.

    The Site Name fi eld allows you to customize your uPunch login page, which you and your employees will use to log in to the system. Specify an easy URL extension (web address) for you to remember. You might wish to use a shortened version of your company name. The URL extension cannot be longer than 20 le ers or numbers and cannot contain special characters or spaces.

    4. Select 1 Year Warranty or Life me Warranty, and then click Confi rm.

    When you enroll in the Life me Warranty, you will also enroll in the Automa c Time card Fulfi llment Plan. Enter the shipping informa on for the me card shipments.

    Both warran es also include enrollment into the Life me Tradeup Program, which allows you to trade in your HN3000/HN4000 for a free uA end CB6000 me clock.

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    5. Enter plan data, and then click Calculate if you have the Life me Warranty. Click Submit.

    You will be prompted to enter the number of employees who will use the system, the pay period frequency, and the frequency that you would like me cards shipped to you.

    You will also select how soon your fi rst batch of me cards will ship.

    Based on the data you enter on this screen, the system will automa cally calculate the number of me cards for each shipment.

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    6. Select Standard uPunch Account or Premium uPunch Account, and then click Confi rm.

    STANDARD ACCOUNT PREMIUM ACCOUNTFREE $10.00/month20 Employees 50 Employees5 Departments 20 DepartmentsHoliday Se ngs not available Allows Holiday Se ngsExpor ng not available Exports to Payroll SystemsPunch Rounding not available Allows Punch RoundingSaturday and Sunday Over me not available

    Allows Saturday and Sunday Over me

    If you choose the Standard account, you can upgrade to a Premium account at any me.

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    7. Enter your companys billing informa on, and then click Submit.

    This step allows you to enter billing informa on for the service. Enter the billing name, billing address, and credit card informa on that you wish to use. This informa on will be stored on our system (encrypted and secure) for recurring monthly billing. The ini al charges for crea ng a new account will occur the same day the account is created. All plans come with a 30-day money back guarantee, if you are not sa sfi ed.

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    Once you have created your account, you will have access to the uPunch Online Help. The link appears as a ? icon and is found in the upper-right corner of the uPunch screen.

    5.2 Adding Departments and Employees

    A er you have created your uPunch account, you will need to set up at least one department and one employee. If you have a Standard account, you can enter up to fi ve departments and 20 employees. If you have a Premium account, you can enter up to 20 departments and 50 employees.

    You can upgrade your uPunch account to a uA end account at any me by clicking the Upgrade to uA end link in the upper-right corner of the uPunch screen. uA end allows you to enter unlimited departments, along with many other features, and supports web-based me clocks with biometric (fi ngerprint and facial recogni on) and RFID proximity badge punching.

    5.2.1 Adding Departments

    Follow these steps to add a department to your uPunch account:

    1. Click the Departments tab on the main menu.

    2. Click Add Department.

    3. In the Code fi eld, enter a code for the department.

    A code can be up to 20 characters. The code is used as a

  • 37

    reference to the department and will appear on me cards.

    4. In the Department Name fi eld, enter a name for the department.

    You can specify other department se ngs, such as Punch Rounding and Over me, on this screen or you may choose to enter that informa on later.

    NOTE: It is important that you match your uPunch department se ngs with your uPunch me clock. For example, if you are using the break/lunch deduc on on the me clock, do not use that se ng in your uPunch online account. If you are using the Over me feature on the me clock, make sure to match the se ngs in your uPunch account.

    5. Click Save & Con nue to con nue adding department se ngs, click Save & Add New to add a new department, or click Save & Close.

    For help se ng up departments, click the Online Help (?) link in the upper-right corner of the uPunch screen.

    5.2.2 Adding Employees

    Follow these steps to add an employee to your uPunch account:

    1. Click the Users tab on the main menu.

    2. Click Add Employee.

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    3. The user will be assigned the role of Employee.

    NOTE: The administrator is the user who has control over the uPunch account and is responsible for se ng all preferences. Each uPunch account is licensed for one administrator.

    4. In the First Name fi eld, enter the users fi rst name.

    5. In the Last Name fi eld, enter the users last name.

    6. From the Department drop-down menu, select the users home department.

    7. From the Department Transfer menu, select On or O .

    The Department Transfer feature allows an employee to punch in and out to more than one department.

    8. In the Email fi eld, enter the users email address.

    9. In the Phone fi eld, enter the users phone number.

    10. In the Employee Payroll ID fi eld, enter the employees payroll ID number, if applicable.

    11. Click Save & Con nue to con nue adding user informa on, click Save & Add New to add a new user, or click Save & Close.

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    6.0 REPLACING HN3000/HN4000 RIBBON CARTRIDGE

    To replace the ribbon cartridge in your me clock, follow these steps.

    1. Open the top cover and press column 4 to move the ribbon cartridge to center.

    2. As shown in the fi gure below, pull the ribbon holders toward you and, holding them steady in the posi on, use the handle to take out the cartridge.

    3. Correctly insert a new cartridge between the ribbon guide and the printer head.

    Push the cartridge head un l it clicks into place. Turn the knob clockwise to fasten the ribbon.

    NOTE: We strongly recommend that you use genuine manufacturer me recorder ribbons. Using non-genuine or non-compa ble ribbons may damage your printer and void your warranty.

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    uPUNCH WARRANTY AND TERMS OF SERVICE

    This Warranty covers the HN3000, HN4000, HN3000, HN4000, and any subsequent uPunch Device models.

    A. Warranty and Warranty Periods. ProcessingPoint, Inc. (PPoint) warrants only to the original Purchaser that the Device will be free from material defects and mechanical failures for one year from the date of purchase, star ng from the date of shipment from ProcessingPoint to the client.

    B. PPoints Obliga on Under Warranty. PPoints sole obliga on under the above warranty shall be to repair or replace Devices and parts during the Warranty Period. PPoint does not assume responsibility for delays in replacement or repair of products or parts. PPoint may, at its sole discre on, replace Devices with refurbished Devices. This warranty gives end users specifi c legal rights, and par cular end users may also have other rights which may vary from jurisdic on to jurisdic on. PPoint will also provide one year of free customer and technical support via telephone and email.

    C. DISCLAIMER OF ALL OTHER WARRANTIES. NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE GIVEN, AND PPOINT EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some jurisdic ons do not allow limita ons on how long an implied warranty lasts, so the above limita on may not apply to par cular end users.

    D. Limita ons. No salesperson, representa ve, or agent of PPoint is authorized to make any guaranty, warranty, or representa on that contradicts the terms contained in this Limited Warranty. Any waiver, altera on, addi on, or modifi ca on to the warran es contained herein must be in wri ng and signed by authorized representa ves of PPoint to be valid, binding, and enforceable. PPoint does not assume responsibility for any specifi c applica on to

  • 41

    which any products or parts are applied including, but not limited to, compa bility with other equipment. All statements, technical informa on, or recommenda ons rela ng to the products or parts are based upon tests believed to be reliable, but do not cons tute a guaranty or warranty. PPOINT SHALL NOT UNDER ANY CIRCUMSTANCES WHATSOEVER BE LIABLE TO ANY PARTY FOR LOSS OF PROFITS, DIMINUTION OF GOOD WILL, OR ANY OTHER SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES WHATSOEVER WITH RESPECT TO ANY CLAIM IN CONNECTION WITH PPOINT PRODUCTS AND/OR PARTS. Some jurisdic ons do not allow the exclusion or limita on of incidental or consequen al damages, so the above limita on or exclusion may not apply to par cular end users.

    E. What May Void the Warranty. This Limited Warranty shall be null and void in the following circumstances:

    1. Modifi ca on or repair by the end user or any non-authorized PPoint service provider; or

    2. Improper use or installa on, or damage by accident or neglect, by the end user or any third party, or inten onal damage by the end user or any third party; or

    3. Failure of the end user or any third party to exercise cau on to protect from electrosta c discharge damage and adverse temperature, or physical abuse; or

    4. Power surges; or

    5. Use of non-compa ble ribbons or me cards; or

    6. Failure by the end user to follow the Return Appointment Process set forth below.

    F. Return Appointment Process. As a condi on precedent to the above Limited Warranty, the end user must:

    1. Obtain a return material authoriza on (RMA) from PPoint, which will include an RMA number that must be prominently displayed on the outside of the

  • 42

    shipping container. Returns without an RMA number may be rejected by PPoint and immediately returned to end user, freight collect.

    2. Ship the items being returned to PPoint, freight prepaid, together with a wri en descrip on of the claimed defect.

    3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end users responsibility and may be cause to void the warranty claim.

    G. Transporta on Costs. PPoint will pay surface freight to return products covered by this Limited Warranty. However, if PPoint determines in the exercise of its reasonable but sole discre on that the product or part returned for warranty service is not defec ve, or does not otherwise qualify for warranty service, the end user shall be liable for all costs of handling and transporta on.

    H. Addi onal Clock Discount. PPoint o ers $20.00 o any uPunch device when purchased from the users uPunch account.

    I. Life me Trade-In Program. PPoint o ers a trade-in for a free CB6000, or a free CB5000 if customer has a Costco customer warranty, when customer converts their uPunch account to a uA end account.

  • 43

  • 2796 Loker Ave., Suite 111, Carlsbad, CA 92010(800) 518-8925 Toll Free (877) 730-3578 Fax www.processingpoint.com

    Rev: 02042014


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