Hollyfields Herald Inside this issue Message from the manager Carols by candlelight Santa’s Grotto Webb’s Garden Centre New Year’s Celebrations Memory Café Emergency services scheme Pen-Pal News Tovertafle news Hello and Welcome! Hello and welcome to this addition of the Hollyfields Herald. I would like to take this opportunity to thank all of the staff, residents and relatives for their support in the last few months of 2017 since my arrival in July. There are lots of exciting things happening at Hollyfields in 2018 and I believe that this will be the year to drive Hollyfields forward as a home that really cares for those individuals living here. We will be working closely with the Dementia Specialist team in January towards the 10-60-06 accreditation focusing on dementia specific person centered care. We will also be starting our new Dementia Café in 2018 and details of which can be found below. I would also like to take this opportunity to remind you that you can leave a review of how you think we are performing by filling in a carehome.co.uk card from reception or by visiting www.carehome.co.uk and following the simple instructions. These reviews only take a few minutes to complete and we can post them on for you if you wish. Thank you again for your continued support and I look forward to a very exciting new year. Hollyfields Care Home Habberley Road, Kidderminster, Worcestershire, DY115RJ Tel: 01562 514810 • www.barchester.com General Manager Adam Moore
Transcript
Hollyfields Herald
Inside this issue
Message from the manager
Carols by candlelight
Santa’s Grotto
Webb’s Garden Centre
New Year’s Celebrations
Memory Café
Emergency services scheme
Pen-Pal News
Tovertafle news
Hello and Welcome! Hello and welcome to this addition of the Hollyfields Herald. I would like to take this opportunity to thank all of the staff, residents and relatives for their support in the last few months of 2017 since my arrival in July. There are lots of exciting things happening at Hollyfields in 2018 and I believe that this will be the year to drive Hollyfields forward as a home that really cares for those individuals living here. We will be working closely with the Dementia Specialist team in January towards the 10-60-06 accreditation focusing on dementia specific person centered care. We will also be starting our new Dementia Café in 2018 and details of which can be found below. I would also like to take this opportunity to remind you that you can leave a review of how you think we are performing by filling in a carehome.co.uk card from reception or by visiting www.carehome.co.uk and following the simple instructions. These reviews only take a few minutes to complete and we can post them on for you if you wish. Thank you again for your continued support and I look forward to a very exciting new year.
Visit to Webb’s Residents and relatives at Hollyfields joined us for a
festive treat at Webb’s Garden Centre. They spent time
looking for gifts for their loved ones and window shopping
for some lovely Christmas decorations.
We are hoping to revisit the garden Centre again during
the festive period and sample some of the wonderful food
their café has to offer as well as purchase some lovely
winter plants for the gardens
News in and around Hollyfields
The Magic Table Arrived at Hollyfields this December and is already a huge hit with staff, residents, relatives and children watch this space for the Tovertafle Launch in January
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Tovertafel Arrives At Hollyfields
New Year
A few words from Barchester…
Residents & Relatives Survey We would like to thank everyone who participated in our residents and relatives’ survey – we’re always keen to hear your feedback on the care, services and facilities that we provide. We look forward to sharing the survey results with you in early 2018.
Forest Hill has been rated ‘Outstanding’
Following an inspection by the CQC on 15th August 2017, Forest Hill Care Home in Worksop was rated as ‘Outstanding’, which is detailed in a report that was published on 22nd November 2017. The home received an ‘Outstanding’ in two of the five categories – Caring and Response – and a ‘Good’ in Safe, Effective and Well-led. Forest Hill is the second Barchester home to be rated ‘Outstanding’ after Lucerne House – well done to everyone responsible!
Follow us on social media! Keep up-to-date with the latest news and stories from us and see pictures of life at Barchester homes by following us on Twitter and Facebook:
@Barchester_Care
/BarchesterHealthcare
Michael Butler, Activities Coordinator at Hollyfields Care Home in Kidderminster, was at the forefront of a wonderful scheme to unite two generations. His ‘Pen Pal Scheme’ aimed to encourage pupils from a local primary school and residents at Hollyfields to communicate by writing letters to each other and becoming pen pals. The primary school pupils liked receiving letters just as much as the residents. The significant age gap between the generations didn’t seem to be a problem – and the correspondents seem to have successfully reignited the lost art of letter writing. The story was such a huge hit, in fact, that it was even picked up by the BBC and appeared on BBC Breakfast, inspiring lots of other care homes and schools to follow suit.
Uniting the Generations
Merry Christmas and Happy New Year from all at Barchester Healthcare!
