Highly Confidential

FREE STATE PROVINCE

6th SEPT 2011

PROVINCIAL MANAGER’S PRESENTATION

BONAKELE MAYEKISO

Home Affairs Portfolio Committee

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CONTENTSPART 1

Provincial Profile

Provincial Management – Organogram

Free State Home Affairs Footprint

Provincial Capacity – Filled and Unfilled Posts

Service Delivery Channels – Improving Access

Corruption Prevention and Prosecution

Provincial Finances – Budget, Expenditure and Assets

PART 2

Strategic Overview

Free State Turn-Around Times

Conclusions

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What is unique about the Free StateFree state is centrally situated among the eight provinces. It is bordered by six provinces and Lesotho, with the exclusion of Limpopo and Western Cape.

EconomicContribute 5.5% of the economy of SAAverage economic growth rate of 2%Largest harvest of maize and grain in the country.

Politics ANC occupies the largest number of seats in the legislature Followed by the DA and COPE

Safety and securityThe safest province in the country

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PROVINCIAL PROFILE

The DHA offices are well spread in the province which makes it easy for the people of the province to access our services.

New offices has been opened and gives a better image of the department.

Municipalities has provided some permanent service points for free.

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PROVINCIAL MANAGEMENT AND GOVERNANCE OPERATING MODEL

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DHA FOOTPRINT PRESENTLY– FREE STATE

Department of Home AffairsRepublic of South Africa

Regional office

District office

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DHA FOOTPRINT FUTURE – FREE STATE

Department of Home AffairsRepublic of South Africa

Local office

District office

Proposed office

Provincial office

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Provincial Profile

Motheo

Lejweleputswa

Thabo MofutsanyanaXhariep

Distribution of DHA offices within these districts

Fezile Dabi

DO Koffiefontein Do ZastronMPCC Trompsburg

16 SERVICE POINTSR/O BloemfonteinD/O Botshabelo

D/O Thaba NchuS/P Ladybrand

11 Service points

R/O PhuthaditjhabaD/O Bethlehem

D/O Harrismith3- MPCC16 Service Points

D/O KroonstadD/O Sasolburg

3 Service points13 Service points

R/O WelkomD/O Bultfontein

4 Service Points12 Service points

135 245

728 262

725 939

460 312 657 011

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DHA FOOTPRINT

XHARIEP Local MunicipalityDHA 

PresenceLETSEMENG 1. Local OfficeKOPANONG 1 ThusongMOHOKARE 1. Thusong

NALEDI1. Small local  Office

• This District is quite vast, some towns like Bethulie id is about 70 Km’s from the nearest DHA office.

• We have 2 Hospitals connected

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DHA FOOTPRINT

MANGAUNG ‐ METRO Local Municipality

DHA  Presence

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• Metro – with 3 offices and 2 Thusong Centres 2 Mobile Offices to service this area.

•There is a need to increase offices in Bloemfontein City due to high volumes in the Rocklands office.

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DHA FOOTPRINT

Lejweleputswa Local Municipality DHA PresenceMachabeng 3Masilonyana 1Tswelopele 1Nala 1Tokologo 0

• The presence of DHA in this area is still a challenge we have a 70 KM’s distance between towns and services in the farm areas. We need to increase the Local Small offices especially in Tokologo

•

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DHA FOOTPRINT

Fezile Dabi Local Municipality DHA PresenceNgwathe 2 PSPMoqhaka 1 offices 1 PSPMetsi Maholo 1 office 2 PSPMafube 1 PSP

• The district need to be serviced and 3 towns in this area is serviced by the Mobile office, whiles a number farms in the area is often ignored.

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DHA FOOTPRINT

Thabo  Mofutsanyane Local Municipality DHA Presence

Nketoane 0Dihlabeng 1 OfficeSetsoto 2 Small officeMaluti a Phofung 1 OfficePhumelela 1 Small office

• The No office in Nketoane Local municipality

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Thusong Centres• 7 = Centres Full-time Staff Deployed

Small Offices • 22 Small Offices,

Mobile Offices– 11 Mobile Offices, 495 Sites Visited, 3 759 ID Applications, LRB Applications 1 085, Birth

Registration 1 869, ID Distributed 3 840

Health Centres• 38 Centres, 8 Accommodation Secured, 22 Connected and Full-time Staff Deployed

Matriculates’ Outreach Programme• 265 Total high Schools :Visited 109, 3 752 - ID Applications, 812 ID Distributed

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FilledVacant Funded Progress in filling

504 114We have shortlisted and interviewed  16 people  out of this 114.

PERFORMANCE CAPACITY = 81%

PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS

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STAFF PROFILE

LEVEL MALE FEMALE TOTAL14 1 0 113 1 2 312 1 1 211 1 0 110 8 3 119 3 0 38 25 18 437 25 19 446 162 193 3555 10 0 103 10 21 31

222 257 504

Disablepersons

81.58%

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CORRUPTION PREVENTION AND PROSECUTIONLABOUR RELATION CASES: 2011

OFFICE MONTH RECEIVED YEAR OF CASE

NATURE OF MISCONDUCT SANCTION STATUS OF CASES

BETHLEHEM FEB 2011 GROSS NEGLIGENCE: BIRTH CERTIFICATE FINAL WRITTEN WARNING Case Finalized

PHUTHADITJABA JAN 2011 THEFT: PASSPORT BAG DISMISSSED Case Finalized

BLOEMFONTEIN JAN 2011 GROSS NEGLIGENCE FINAL WARNING Case Finalized

BETHLEHEM JAN 2011 GROSS NEGLIGENCE FINAL WARNING Case Finalized

VAN ROOYENSHEK JAN 2011 C/O IMMIGRATION ACT: AIDING AND ABETTING DISMISSAL Case Finalized

WELKOM JAN 2011 IRREGULAR PROCEDURE: ID APPLICATION DISMISSED Case Finalized

CALEDONSPOORT FEB 2011 INTIMIDATION OF CLIENT FINAL WARNING Case Finalized

WELKOM JAN 2011 THEFT OF MONEY DISMMISED In Progress

WELKOM JAN 2011 THEFT OF MONEY DISMISSED In Progress

WELKOM FEB 2011 FRAUD: BIRTH DISMISSED In ProgressPHUTHADITJHABA JUNE

2011FAILURE TO COMPLY WITH THE REGULATIONS

DISMISSED CASE FINALIZED

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CORRUPTION PREVENTION AND PROSECUTION

YEAR CASE NUMBER

OFFICE OFFENCE SHORT DISCRIPTION STATUS

2011 41/02/2011 FICKSBURG Investigation of 46 passports found at Ficksburg Bridge

An official was arrested for being in possession of 46 passports and an amount of R3400-00

CASE IN PROGRESS

2011 204/07/2011 MASERU Illegal stamping of Lesotho passports at Maseru port of entry

Official at Maseru bridge stamped 6 Lesotho passports unprocedurally

CASE IN PROGRESS

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Home Affairs Stakeholder Forum was established to enhance consultation with communities at a Provincial, District and Local level.

Their main objectives is to reach out to communities that are in dire need of Departmental services and also to monitor and evaluate the community service needs.

These has been evident through the National Population Registration Campaign(NPRC), which some of its goals is to register birth within thirty days (30), elimination and eradication of corrupt and fraudulent entry into the National Population Register (NPR) by non-South African citizens.

During the period April 2010 -March 2011, 26 DHA Stakeholder Forums were launched i.e. 5 Districts, 20 Local Municipalities and 1 Provincial

Each Municipality has the executive structure and the Chairperson of that structure chairs the stakeholders forum,

Provincial stakeholders forum is chaired by MEC Social development

DHA within the Forum takes the status of the secretariat.

STAKEHOLDER FORUMS

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PROVINCIAL FINANCES :BUDGET AND EXPENDITURE ( FIRST QUARTER)

BUDGET ITEM Budget 2011/12

Actual Expenditure

YTD (R)

Outstanding Commitment

s-YTD

Total Projectedexpenditure

YTDSavings/ (Overspending

YTDBudget Expendi

ture (%)

1 2 3 4 (2+3)

5 (1-4) 6 (4÷1)

Compensation ofEmployees R 110’442’000 R 22 120 307 R 240’000 R 22 360’307 R 88’081’693 20%

Goods and Services R 9’225’000 R 848’227 R 719’670 R 1’567’897 R 7’654’103 17%

Transfers & Subsidies R 100’732 R 100’732 (R 100’732)

CapitalAssets

TOTAL R 119’664’000 R23’069’157 R 956’670 R 24’028’827 R 95’635’173 20%

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PROVINCIAL –ASSET RECONCILIATION

Assets categories

No. of assets R. Value of assets‘000

Audited information

Minor assets 6 783 8 833 AuditedMajor assets 791 26 455 AuditedTotal assets 7 574 35 288 Audited

Governance structure: To maintain Status quo

•Provincial asset disposal committee•Audit Task team

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STRATEGIC OVERVIEWSTRATEGIC OVERVIEW

VISION STATEMENTA safe, secure South Africa where all of its people are proud , and value, their identity and citizenship.

MISSIONThe efficient determination and safeguarding of the identity and status of citizens and the regulation of migration to ensure security, promote development and fulfil our international obligation.

VALUE STATEMENTThe DHA is committed to be:•People-centred and caring, Patriotic•Professional and having integrity, •Corruption free and ethical,•Efficient and innovative.

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Highly ConfidentialOUTCOMES DERIVED FROM GOVERNMENT’S MANDATE & THE MTSF

1. Improved quality of basic education

2. A long and healthy life for all South Africans

3. All people in South Africa are and feel safe

4. Decent employment through inclusive economic growth

5. A skilled and capable workforce to support an inclusive growth path 6. An efficient, competitive and responsive economic infrastructure network

7. Vibrant, equitable and sustainable rural communities with food security for all

8. Sustainable human settlements and improved quality of household life

9. A responsive, accountable, effective and efficient local government system

10. Environmental assets and natural resources that are well protected and continually enhanced

11. Create a better South Africa and contribute to a better and safer Africa and World

12. An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

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National Agenda (12 Outcomes)

ECONOMIC SECTOR AND

INFRASTRUCTURE DEVELOPMENT

Decent employment through inclusive economic growth

Skilled and capable workforce to support an

inclusive growth path

An efficient, competitive and

responsive economic infrastructure network

SOCIAL PROTECTION,

COMMUNITY AND HUMAN

DEVELOPMENT CLUSTER

Quality Basic Education

A long and health life for all South Africans

Sustainable Human Settlements and

improved quality of household life

Protect and enhance our environmental assets and natural

resources

Vibrant, equitable, sustainable rural

communities contributing towards

food security

GOVERNANCE & ADMINISTRATION

CLUSTER

Responsive, accountable, effective

and efficient local government system

An efficient, effective and development

orientated public service and an

empowered, fair and inclusive

citizenship

JUSTICE CRIME PREVENTION &

SECURITY CLUSTER

All People in South Africa are free and

feel safe

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Highly ConfidentialCOMMITMENTS FOR THE DHA IN MINISTER’S P.A.

(3) All people in South Africa are and feel safe

• Securing the identity and status of citizens

• Completion of all strategic information and identification projects within already defined budgets and time frames

• Effective and efficient refugee management strategies and systems

(5) A skilled and capable workforce to support an inclusive growth path

• In contributing to the level of skills and general economic development in South Africa targets need to be set to realise a positive skills migration trend of around 50,000 migrants annually. Focus should be on critical skills shortages, supportive of the medium term strategies and outcomes adopted by government

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Highly ConfidentialCOMMITMENTS FOR THE DHA IN MINISTER’S P.A.

(12) An efficient, effective and development oriented public service and an empowered, fair and inclusive citizenship

OUTPUT: Service delivery access and quality

TARGETS :

1. The registration of every child birth within 30 days of delivery.2. The issuing of identity documents to every South African 16 years and

above.3. Registering of all deaths and the provision of accurate statistics in this

regard by the end of each financial year, covering the previous calendar year.

4. Turnaround times for all services, queuing times and unit costs per service5. The maximum distance for a citizen to travel to access Home Affairs

services

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Summary of ID Application Turn-Around Time:ID Book Dispatched From BVR To Receipt At Office Of Application (Days)Month: July-2011

Day Start Week Ending:

ProvinceRank

(MTD) MTD / Full month

Western Cape 1 2.07Gauteng 2 2.37Free State 3 2.63North West 4 2.73Limpopo 5 3.22KwaZulu Natal 6 3.37Eastern Cape 7 3.81Northern Cape 8 5.07Mpumalanga 9 6.33All Provinces 3.47

FS SERVICE DELIVERY TURN-AROUND TIMES

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FS SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time:Application Received at Office to Application Dispatched to BVR (Days) - ApplicantMonth: July-2011

Day Start

Province Rank (MTD)

Time

MTD / Full month

Ave Time Volume

Northern Cape 1 1.57 93North West 2 2.03 456Mpumalanga 3 2.07 253Free State 4 2.09 302KwaZulu Natal 5 2.58 1,408Gauteng 6 2.60 716Eastern Cape 7 2.79 693Western Cape 8 13.44 300Limpopo 9 14.52 355All Provinces 4.76 4,576

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Summary of LRB Application Turn-Around Time:Application Received at Office to Application Dispatched to BVR (Days) - InformantMonth: July-2011

Day Start

Province Rank (MTD)

Time

MTD / Full month

Ave Time Volume

Northern Cape 1 1.33 49Mpumalanga 2 1.77 142Gauteng 3 1.79 477Eastern Cape 4 1.82 557North West 5 2.14 297Free State 6 2.21 249KwaZulu Natal 7 2.55 993Limpopo 8 7.56 202Western Cape 9 13.12 115All Provinces 3.46 3,081

FS SERVICE DELIVERY TURN-AROUND TIMES

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BIRTH REGISTRATION- STATISTICS WITHIN 30 DAYS

MONTH

APRIL

MAY

JUNE

STATS

4254

5120

4411

13785TOTAL

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ID APPLICATIONS - STATISTICS

MONTH First id appl 15‐16 years First id appl 16‐17 years First id appli 17+ years GRAND TOTAL

Jan‐11 3590 1408 1972Feb‐11 4608 1810 862Mar‐11 6324 3053 1827Apr‐11 2453 1262 1422May‐11 4214 1859 1082Jun‐11 1827 730 859

TOTAL 23016 10122 8024

1st  ID APPLICATIONS:FREE STATE PROVINCE

41162

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FS: SCHOOLS - STATISTICS

Schools Visited?

Id Appl Collected?

Id Books Rec?

Id's Handed to Clients

LRB Apll Collected MONTH

27 495 248 495 12 Jun-11

58 2241 173 163 19 May-11

24 569 173 65 12 Apr-11

Total: 109 3305 594 723 43

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LATE REGISTRATION OF BIRTHS (LRB)- STATISTICSITEMS NUMBER OF APPLICATIONSClosing balance of LRB cases as at 31 March 2011 301Number of LRB applications received (April-June) 455Number of applications approved 466Number of applications rejected 11Number of applications referred to IMS for investigations 10

TOTAL NUMBER OF APPLICATIONS ON HAND 269

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ITEMS NUMBER OF APPLICATIONSDuplicates cases on hand as at 31 March 2011 83Number of new duplicate cases received (April-June) 21Cases referred to HO for issuance of Identity document 53

Number of un-finalized cases 51

DUPLICATES CASES - STATISTICS

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PASSPORT TYPE NUMBER OF APPLICATIONS

Tourist Passports (NORMAL) 11406

Child Passports 2513

Official Passports 214

Maxi Passports 81

TOTAL 14 214

PASSPORT APPLICATIONS - STATISTICS

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IMMIGRATIONS STATISTICS – 6 MONTHS PERIOD

PORT CONTROL STATISTICS

PORT Arrival Departure TOTAL

RSA Foreigner RSA Foreigner

Caledonspoort 43418 68039 43579 64838 219874

Ficksburg 137580 436947 138909 349239 1062675

Makhaleng Bridge 1533 5306 1449 4463 12751

Maseru bridge 130448 477960 134176 400881 1143465

Monontsha Pass 1688 5992 1803 4692 14175

Peka Bridge 1384 3174 1172 2142 7872

Sephapus Gate 119 558 153 646 1476

Van Rooyensgate 45712 101577 39154 87944 274387

TOTAL 361882 1099553 360395 914845 2736675

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ITEMS NUMBER OF APPLICATIONSNumber of un-finalized queries (carry over from previous month) 6

Number of new queries received 41

Number of finalized queries 35

Number of un-finalized queries 0

QUERIES - STATISTICS

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How can we remove this?

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MASERU BRIDGE PORT OF ENTRY

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THANKS