Home Automation System Installation and Setup Guide

TTUUXXEEDDOOWW Home Automation System

Installation and Setup Guide

800-25176A 4/19 Rev A

Z-Wave devices are identified by the Z-Wave logo and can be purchased from your local retailer.

Z-Wave® is a registered trademark Sigma Designs, Inc. and/or its subsidiaries.

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Table of Contents ABOUT THE SYSTEM ...............................................................................................................................................1

TUXEDOW Features ..............................................................................................................................................1 Control Panel Compatibility ....................................................................................................................................2 Front Panel LED’s ..................................................................................................................................................2

MOUNTING ................................................................................................................................................................3

WIRING ......................................................................................................................................................................4 ECP Wire Limitations .............................................................................................................................................4 Supplementary Power Supply Connections ...........................................................................................................4 Resetting the Touchscreen ....................................................................................................................................4

PROGRAMMING THE CONTROL PANEL ...............................................................................................................5

Conventional Programming Methods .....................................................................................................................5 Residential Control Panels ...................................................................................................................................5 Vista-Turbo Commercial Control Panels ..............................................................................................................5

Quick Programming (VIP Mode) ............................................................................................................................5 Data Entry Keyboard ..............................................................................................................................................5

FIRST TIME SETUP ...................................................................................................................................................6 First Time Power Up (Keypad Initialization) ...........................................................................................................6

1: Operational Mode Setup ..................................................................................................................................6 2: Set ECP Address/RIS Automation Address.....................................................................................................7 3: Honeywell Home End User License Agreement (EULA) .................................................................................8 4: Network (LAN/Wi-Fi) Setup ..............................................................................................................................9 5: Important Operation Information ......................................................................................................................9 6: Remote Login ...................................................................................................................................................9

THE HOME PAGE ................................................................................................................................................... 10

SECURITY MENU ................................................................................................................................................... 11

Introduction to Security System Operation .......................................................................................................... 11 Panel Default Displays ........................................................................................................................................ 12 How to Arm the System ....................................................................................................................................... 13 How to Display Faults .......................................................................................................................................... 13 How to Bypass Zones ......................................................................................................................................... 13 How to Clear Bypassed Zones ............................................................................................................................ 14 How to Disarm the System .................................................................................................................................. 14 To disarm Multi-Partitions do the following: ........................................................................................................ 14 How to Check the Status of Other Partitions....................................................................................................... 15 Silencing and Clearing a Fire/Carbon Monoxide Alarm ...................................................................................... 15

MORE CHOICES ..................................................................................................................................................... 16

How to Clear/Hide a Control Panel Message...................................................................................................... 16 Advanced System Features ................................................................................................................................ 16 Console Emulation Mode .................................................................................................................................... 16 How to View the Event Log ................................................................................................................................. 16 How to Send Emergency Messages ................................................................................................................... 17

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SETUP ..................................................................................................................................................................... 18

System Information ............................................................................................................................................. 18 Over the Air Updates (OTA) .............................................................................................................................. 18

System Setup ...................................................................................................................................................... 18 System WIFI ........................................................................................................................................................ 18

DHCP Setup ...................................................................................................................................................... 18 Manual Network Setup ...................................................................................................................................... 19 Static Network ................................................................................................................................................... 19 Local Access ..................................................................................................................................................... 19 Web Server IP Address Access ........................................................................................................................ 19 Connecting the TUXEDOW to a mobile device ................................................................................................ 19 Remote Access Using Port Forwarding ............................................................................................................ 20

Account................................................................................................................................................................ 20 Disp & Audio Setup ............................................................................................................................................. 21 Operating Modes ................................................................................................................................................. 21 Adjust the Screen Timeouts ................................................................................................................................ 21 Clean Screen ....................................................................................................................................................... 22 Routine Care ....................................................................................................................................................... 22 Brightness and Volume Control .......................................................................................................................... 22

SYSTEM SETUP ..................................................................................................................................................... 23 Time/Date Setup ................................................................................................................................................. 23

Setting Daylight Saving Time ............................................................................................................................ 23 Setting Current Time and Date ......................................................................................................................... 23

CS Setup ............................................................................................................................................................. 24 Options .............................................................................................................................................................. 24 ECP Address ..................................................................................................................................................... 24 Screen Security ................................................................................................................................................. 24 Device Events ................................................................................................................................................... 25 Code Authority .................................................................................................................................................. 25 Panel Config ...................................................................................................................................................... 25 TC Server Info ................................................................................................................................................... 26

User Setup .......................................................................................................................................................... 26 Authority Levels ................................................................................................................................................. 26 How to Add a User ............................................................................................................................................ 27 How to Add an Existing User to a Second Keypad ........................................................................................... 27 How to Delete a User ........................................................................................................................................ 27 How to Edit a User ............................................................................................................................................ 27

Advanced Setup .................................................................................................................................................. 28 Power Mode Setup ............................................................................................................................................ 28 Night Setup........................................................................................................................................................ 28 Keypad Reset .................................................................................................................................................... 28 End User License .............................................................................................................................................. 29 Factory Default .................................................................................................................................................. 29

Tuxedo Sync ....................................................................................................................................................... 29 User Profile .......................................................................................................................................................... 29 Quick Programming ............................................................................................................................................. 30

Quick Programming Menus............................................................................................................................... 30 Controller Initial ................................................................................................................................................... 30

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DEVICES (AUTOMATION) ..................................................................................................................................... 31

Z-Wave device Management Screen Device List ............................................................................................... 32 Include Z-Wave Devices ..................................................................................................................................... 32

Include (Enroll) a Light, Switch or Outlet Module .............................................................................................. 32 Include (Enroll) a Resideo Thermostat ............................................................................................................. 33 Include (Enroll) a Door Lock.............................................................................................................................. 33

Wi-Fi Thermostat Programming .......................................................................................................................... 33 Enrolling ............................................................................................................................................................ 33 Removing a Thermostat and/or Account Association ....................................................................................... 34

Exclude Z-Wave Devices .................................................................................................................................... 34 Exclude a Light, Switch or Outlet Module ......................................................................................................... 34 Exclude a Resideo Thermostat ......................................................................................................................... 34 Exclude a Door Lock ......................................................................................................................................... 34

Abort a Z-Wave Action ........................................................................................................................................ 34 Remove Failed Devices ...................................................................................................................................... 35 Device Setup ....................................................................................................................................................... 35 Replace Failed Device ........................................................................................................................................ 35 Default the Z-Wave Controller ............................................................................................................................. 35 Scene Setup ........................................................................................................................................................ 35

Scene Rules ...................................................................................................................................................... 36 Critical Events ................................................................................................................................................... 36

Scene Setup Options .......................................................................................................................................... 36 Conditional Options – After each selection touch SAVE!!! ............................................................................... 36 Trigger Options – After each selection touch SAVE!!! ...................................................................................... 36 Action Options – After each selection touch SAVE!!! ....................................................................................... 37

Create a Room .................................................................................................................................................... 37 Updating Controllers (Keypads) with New or Removed devices ........................................................................ 38 Z-Wave Troubleshooting ..................................................................................................................................... 38 Remote Services ................................................................................................................................................. 38 Remote Services Setup ....................................................................................................................................... 39 Controlling Automation (Z-Wave) Devices Remotely .......................................................................................... 39 Creating Scenes in Total Connect ...................................................................................................................... 39 Viewing and Controlling Total Connect Scenes from TUXEDOW ...................................................................... 39 Enabling Devices for Total Connect .................................................................................................................... 40 Total Connect Server Screen for Troubleshooting .............................................................................................. 40 Z-Wave Notes: .................................................................................................................................................... 41 Wireless Range ................................................................................................................................................... 41 Compatible Devices ............................................................................................................................................ 42

MULTIMEDIA .......................................................................................................................................................... 43

Memory Card Insertion ........................................................................................................................................ 43 Camera ................................................................................................................................................................ 43

Discovering Cameras ........................................................................................................................................ 44 Add/Editing Cameras Manually ......................................................................................................................... 44 Deleting Camera(s) ........................................................................................................................................... 45 Camera Settings ............................................................................................................................................... 45 Camera Wi-Fi Settings ...................................................................................................................................... 45 Recording Settings ............................................................................................................................................ 45

Event View .......................................................................................................................................................... 45 Picture ................................................................................................................................................................. 46 Video ................................................................................................................................................................... 46

SPECIFICATIONS ................................................................................................................................................... 47

AGENCY INFORMATION ....................................................................................................................................... 48

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TUXEDOW INSTALLATION AND SETUP GUIDE

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ABOUT THE SYSTEM This guide provides information to install and set-up Resideo’s TUXEDOW Home Automation and Security System. The TUXEDOW is an Advanced User Interface (AUI) device, which combines wireless home automation and security. The TUXEDOW connects to a VISTA® series control panel via the keypad (ECP) terminals or used as a stand-alone unit for automation purposes.

TUXEDOW Features Feature Description Local Wi-Fi Access

The TUXEDOW keypad contains a built-in web server, which allows local Wi-Fi access to the system via any web-enabled device. In addition, a user account can be set up, which provides a user name and password login before entering the TUXEDOW home screen to protect against unauthorized access. It also provides Over the Air (OTA) updates to the keypad

Resideo Total Connect™ Remote Services

TUXEDOW supports Remote Services for controlling Z-Wave devices and scenes remotely from an associated Total Connect™ account (contact an AlarmNet® representative to open an account if necessary). With TUXEDOW automation, Z-Wave devices can be controlled from a smart phone, iPad®, AndroidTM Tablet, or PC using Total Connect.

Remote Access (Port Forwarding)

TUXEDOW’s remote access option allows the user to access TUXEDOW’s menus directly via the Internet when away from home. Port forwarding setup in the router is required. Up to five user logins available. Refer to the router’s instructions for details on port forwarding.

Z-Wave Devices TUXEDOW supports various Z-Wave devices, including lamp modules, dimmer modules, door locks, thermostats, water valves, garage door controllers and shade openers.

Automation Scenes

Define system actions for automatic start and stop parameters when certain conditions occur. Supports up to 10 scenes locally and 20 remotely through Total Connect.

Cameras View up to four cameras at the same time with a maximum enrollment of 32 cameras. Video View videos from the Home screen. A video converter is required, requires .avi, .ts, .mpg, .mp4,

.mov, .mkv, or .flv format for playback. Security System Control the security system via TUXEDOW menus. Offers burglary protection and may provide

fire, carbon monoxide and emergency protection. Weather Forecast The *Weather forecast (if enabled) is displayed on the “Home” screen. Touch the “Weather”

feature to enter your location and temperature unit. Safe Mode In the rare event that the keypad cannot successfully communicate in its graphic mode with the

control panel, the Safe Mode is a backup mode that ensures that you can communicate with the system. In this mode, the keypad operates much like a standard non-graphic keypad so that you can control the system until the problem is corrected. IMPORTANT DO NOT perform panel programming while in the Safe Mode. Performing panel programming while in Safe Mode may cause the panel and keypad to become out of synchronization.

Night Setup Touching NIGHT icon arms the system in the STAY INSTANT mode by default. This function can be changed to arm in one of several other modes if desired. Refer to the “Night Setup” section for details.

UL Web server hosting, Remote Arming/Disarming/Programming, and Wi-Fi are supplementary only and not listed for use in UL compliant installations.


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Control Panel Compatibility The table below lists compatible control panels and their software revision levels. NOTE: For SIA installations used with a VISTA-128BPTSIA Control, see the SIA CP-01 Quick Reference Chart by visiting: www.resideo.com. NOTE: Keypad may only be used in the following UL/cUL installations: UL 365, UL 609, UL 985, UL 1023, UL 1610, CAN/ULC-S303, CAN/ULC-S304, ULC-S545, ULC/ORD-C1023, and ANSO/SIA CP-01-2010.

Compatibility Table Panel Type Panel Version Max # of touchscreens VISTA-15p V3 and higher 2

VISTA-20p V3 and higher 4

VISTA-21iP All 4

VISTA-128BPT All 6

VISTA-250BPT All 6

VISTA-32FBPT All 6

VISTA-128FBPT All 6

VISTA-250FBPT All 6

• The keypad sound suppression feature is available in some commercial panels and is not compatible with the TUXEDOW keypad.

• The ‘Voice Chime’ feature is a VISTA-15P/20P/21iP control feature only (refer to the table above).

NOTE: If using the maximum number of keypads, an additional auxiliary power supply may be needed. Refer to the “Wiring” and “Specifications” section for more information.

Front Panel LED’s

Touch to access the Introduction and Training Videos.

http://www.resideo.com/


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MOUNTING TUXEDOW is for indoor use within the protected area only and should be mounted at a comfortable viewing level. Avoid mounting in areas of high condensation such as bathrooms or in locations where bright light or sunlight shines directly on the screen. TUXEDOW mounts directly to the wall.

1. Select a mounting location.

2. Detach the mounting plate as shown.

To remove the Touchscreen from its mounting location, insert the end of a screwdriver between the plate and the touchscreen and twist to loosen and pull out to remove.

3. Use the mounting plate to mark the location of the mounting holes on the mounting surface and check for level.

4. Secure the mounting plate to a mounting surface using 4 screws (supplied).

5. Insert bottom edge of Touchscreen over the mounting plate and then click in the top edge to snap into place.

6. Install the cover securing screw at the bottom of the device to secure. The bottom securing screw must be installed.

NOTE:

If mounting on a surface where the wire cannot be inserted through the hole in the mounting bracket, knockouts have been provided to run the wires through the sides. They are on all four sides. To knock them out, before mounting flip over the mounting plate and, using a pair of pliers, remove the plastic to make room for the wire.


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WIRING ECP Wire Limitations Connect keypads and other addressable devices as shown in “Supplementary Power Supply Connections” section. The table below establishes ECP device wire gauge and maximum wire length:

Wire Gauge Length #22 gauge 150 feet #20 gauge 240 feet #18 gauge 350 feet #16 gauge 550 feet

TUXEDOW draws up to 270mA at 12VDC. If you power TUXEDOW from your panel’s Aux Power output, check your panel’s Installation and Setup Guide and verify that this device and others do not exceed your panel's Aux Power output capability. If it does, a supplementary power supply is needed.

NOTE: If more than one TUXEDOW is wired to one run, then the maximum lengths must be divided by the number of keypads on the run. (e.g., the maximum length is 75 feet if two TUXEDOWs are wired on a #22-gauge run).

Supplementary Power Supply Connections

NOTE: Unshielded 4-conductor cable is recommended for the power/data wire.

UL

Use a UL Listed, battery-backed supply for UL installations. The battery supplies power to these keypads in case of AC power loss. The battery-backed power supply should have enough power to supply the keypads with the UL required minimum standby power time.

IMPORTANT: Touchscreens powered from supplies that do not have a backup battery do not function if AC power is lost. Make sure to power at least one Touchscreen in each partition from the control’s auxiliary power output or UL Listed battery backed up power supply.

IMPORTANT: When the Touchscreen is powered from an auxiliary power supply, always apply power to the control panel first and then the Touchscreen. Failure to observe this sequence results in improper operation of the Touchscreen and may result in an ECP Error indication.

NOTE: Supplementary external power supply must be Listed to UL 603 for UL installations, CAN/ULC-S318 for cUL installations, and capable of providing the required backup power.

Connect the wires to the Touchscreen terminal block as shown. • Connect the Touchscreen in parallel with touchscreens and other peripheral devices using the touchscreen data (ECP)

bus. • DO NOT use several hardwired motion detectors in high traffic locations. • UL Notes: For residential burglar alarm applications, the entry delay time shall not exceed 15 seconds, therefore use is

restricted to compatible listed control panels capable of being programmed for this time parameter. Connect only keypads to: Aux. + / Aux. - and Data input / Data output.

Resetting the Touchscreen To reset the Touchscreen, touch and hold the side Power button for 3 seconds and then touch the “Touch here to Reset” message on the screen to start the reset function. The Touchscreen can also be reset by touching and holding the reset button for approximately 15 seconds until the touchscreen resets automatically.


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PROGRAMMING THE CONTROL PANEL Conventional Programming Methods The keypad is not fully operational unless its address in the control panel has been enabled (set as an alpha console) AUI type device, and assigned to a partition (where applicable). For a list of compatible alarm systems, refer to the Control Panel Compatibility table for the quantity of TUXEDOW’s that may be used and the required control panel’s software revision level. We recommend that you use either a standard alpha keypad or the TUXEDOW in Console Emulation Mode when programming the control panel. When in the Console Mode, the TUXEDOW emulates an alpha keypad and the programming of the control panel is performed following the procedures provided in your control panel’s Installation and Setup Guide. NOTE: When programming your control panel, if you change the zone types for your emergency zones you may disable the emergency icons in the keypad. The emergency icons in the keypad are active for zone types 06 (Silent Panic Button), and 07 (Panic Button), 08 (Medical Button), and 09 (Fire Button). Additionally, the Medical button is also compatible with a zone type 15 (24-Hour Medical) for control panels that contain this zone type. Residential Control Panels Residential Control Panels consist of the VISTA-15P, VISTA-20P, and VISTA-21IP and equivalents. • Addresses one and two are enabled by default. If the defaults have been changed, enable these addresses (in field

*189) using an alpha-keypad and the Data Field Programming procedures located in the panel Installation and Setup Guide.

• If using Resideo Total Connect™ Remote Services, (here in referred to as Total Connect): o Resideo residential control panel revision 9.18 (3.13 for the Vista-21IP) and under must program the Remote

Interactive Service option in the second location in *91 to a 2 (by default location 1 is set to 8, so the entry would be *91=82)

o Resideo residential control panel revision 10.0 (4.21 for the Vista-21IP) and higher always supports the RIS option, hence there is no programming location to enable.

Vista-Turbo Commercial Control Panels The commercial family consist of the VISTA-128BPT, VISAT-250BPT and VISTA-128FBT, VISTA-250FBPT, 32FBPT or equivalent. • Any address 1-30 can be used for an AUI keypad, the Vista-Turbo control panels can support up to 6 AUI keypads. • If using Total Connect the RIS option must be enabled in the panel. This is enabled by setting the device type to 12

for the address. Refer to the AlarmNet Communicator to determine which address to use.

Important Notes: • The RIS option must be enabled in the AlarmNet Communicator. Failure to do so will prevent control of the

automation devices enrolled in the keypad from Total Connect. • The Keypad should not be assigned as a Master Console.

Quick Programming (VIP Mode) TUXEDOW supports Quick Programming VIP (VISTA® Intelligent Programming) mode when used with a control panel that supports this feature. Check the control panels manual to see if it supports this function and for further instructions. See the Quick Programming section for more information.

Data Entry Keyboard Throughout this document, the user is required to enter information on the TUXEDOW Keypad (i.e., password, device names etc.) Use the Data Entry Keyboard to enter all required information. • Touch the Up Arrow to switch to upper case characters. • Touch the Space key to add a space between characters. • Touch the X key to delete/backspace. • Touch the ABC/123 key to switch between numerals and symbols/characters. • Touch GO to return to the previous screen.


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FIRST TIME SETUP First Time Power Up (Keypad Initialization) After first time power up (or a keypad default), the Tuxedo steps through the following setup prompts.

1. Operational Mode Setup 2. “ECP” and “RIS” address selections 3. Honeywell Home Privacy Statement and End-User

License Agreement

4. Wireless Local Area Network (WLAN/LAN) configuration

5. User Setup “Important Operation Information” 6. Remote Login Setup

These options can also be set later using the appropriate menus. 1: Operational Mode Setup Languages

The option for English is defaulted and non-selectable. This is there for future updates.

Operating Modes Normal Mode

Normal Mode is used for Resideo security control integration.

Safe Mode The Safe Mode may be automatically entered by the program on a communication failure or may be entered manually on command.

To Enter Safe Mode: 1. Select Safe Mode > Apply > OK. 2. To exit, touch safe mode bar then touch YES to return to Normal Mode.

• While in the Safe Mode, the Home screen displays the Security, Panic, and Message Icon. A message ! SAFE MODE! Is displayed at the lower right side of the screen.

• TUXEDOW resets and restarts in the Safe Mode. In the rare event that TUXEDOW cannot successfully communicate in its graphic mode with the control panel, the Safe Mode is a backup mode that ensures that you can communicate with your system. In this mode, TUXEDOW operates much like a standard non-graphic keypad so that you can control your system until the problem is corrected.

If this situation occurs, TUXEDOW presents you with a message of “Problems detected. Start Keypad in Safe Mode?” and requests a YES or NO response. If you answer with Yes, TUXEDOW enters into the Safe Mode. If you answer with NO, TUXEDOW tries to communicate with the panel again. After three consecutive times of receiving no response, TUXEDOW enters the Safe Mode automatically.

Note that this is a limited mode of operation. While in this mode: • You can use Security to access the Console Emulation Mode of operation to try to clear your faults, disarm the

system, or enter additional Alpha Keypad commands specified in your panel User Guide. You can perform almost all functions that you can perform from a standard non-graphic alpha keypad.

• You can touch the “Panic” key and generate Emergency Messages as defined in the panel’s home partition for this keypad.

• The LED on the front of the keypad indicates TUXEDOW’s home partition status. The Message LED (on models with Voice feature) or Trouble LED (on models without Voice feature) is not active in the Safe Mode.

• The Chime mode functions in the Safe Mode, however, you do not have Voice (system status messages), Voice Chime (announcements) or Message capability (if set to default “Master”).

• Z-Wave Scenes do not function in Safe Mode. • When an alarm occurs in the Safe Mode, it is displayed on the Console mode screen only and is not shown on the

Home screen. • The Slide Show feature does not start automatically in Safe Mode.

To Exit the Safe Mode:

1. Touch the ! SAFE MODE ! bar . 2. Touch YES to return to Normal Mode. TUXEDOW resets and normal operation returns as long as the original conditions

that caused the entry into Safe Mode do not still exist.


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Demo Mode Demo Mode allows the automation and multi-media features to operate in a non-security mode for demonstration purposes only.

Automation Mode This mode is primarily used with the Scenes features to automate certain scene actions and does not communicate with the control panel. NOTE: The Automation/Demo Mode option allows the automation and multi-media features to operate in a non-security mode. When this option is selected, the keypad does not communicate with the control panel and any user can select Advanced Setup screens. Automation mode allows you to set the TUXEDOW in two conditions: Residential and Commercial. Scenes can be set to trigger based on the status of these settings: • In Residential mode (default), the Arming options are Home, Away, and Night. • In Commercial mode, the Arming options are Open, Close, and Night.

Residential Mode From the “Home” screen, touch Setup > System Setup > CS Setup > Enter your authorized > Options; the “OPTIONS and OPERATING MODES” screen is displayed. Highlight the Automation Mode check box to enable the option. To change the occupancy delay time, (the amount of time you want to allow for authorized entry or exit without causing an alarm) select a time interval from the Occupancy Delay drop-down list: choose from 15, 30, 60, 120 or 225 seconds. When done, touch Apply to save the settings. The message is displayed “WARNING Keypad will reset to activate changes … Do you want to save changes?” Select Yes or No.

Commercial Mode To enter Commercial mode (automation), from the “Home” screen touch following: Setup > System Setup > CS Setup. Enter your authorized code and touch Options; the “Options and Operating Modes” screen is displayed.

Highlight the Automation Mode check box to enable the option, then select the Commercial check box. To change the occupancy delay time, select a time interval from the Occupancy Delay drop-down list: choose from 15, 30, 60, 120 or 225 seconds. When done, touch Apply to save the settings. The message displays “WARNING Keypad will reset to activate changes … Do you want to save changes?” Select Yes or No.

2: Set ECP Address/RIS Automation Address Review the panels programming for the proper keypad AUI address.

• If the system is using only one properly programmed TUXEDOW (in the control panel), leave the address set to one and touch APPLY, for more information see the Programming the Control Panel section. The boot-up process continues until completion.

• If additional TUXEDOW keypads are installed in the system, enable each one by assigning it an address, as described above, then power-up each TUXEDOW one at a time, and set its address to one of the addresses enabled in the control panel.

• If using Remote Services, set the RIS Automation Address to the appropriate RIS address used for Total Connect. Only select the Primary RIS Device checkbox if this is the primary device to be enabled and Total Connect is not incorporated.

IMPORTANT: In order for local Z-Wave scenes to function in automation mode, your Vista system requires a system RIS automation device (keypad or AlarmNet device). If using an AlarmNet Communicator with the RIS option enabled, uncheck the Primary RIS Device feature in the TUXEDOW. Failure to do so can result in unpredictable results. Refer to the Control Panel Installation Instructions for additional information.


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NOTES: 1. The TUXEDOW ECP address (1-30) is defaulted to one; the RIS Automation address (1-30) is defaulted to 25. The ECP

& RIS addresses can also be set later using the ECP Address menu from the CS Setup menu. 2. If “ECP Error” is displayed, there is an ECP address issue, there is a wiring issue, or Primary RIS is enabled and it is

conflicting with Total Connects RIS feature. “ECP Error” can be present because of the following: a. Incorrect or conflicting ECP address b. Device programming on the panel has not been configured c. Incorrect wiring, wiring issues preventing data voltage getting to the keypad, refer to the Wiring section for more

information. d. If using an auxiliary power supply, you must have a common ground from negative on the power supply to the negative

on the control panel. Failure to do so will result with “ECP Error.” 3. The default installer code is “4140.” This code is valid from Commercial control panels or if the keypad is in “ECP Error.”

Once connected to a control panel, or the ECP Error has cleared, the TUXEDOW will synchronize with the Installer Code programmed in the control panel. To enter installer level program, after the synchronization, the panel’s installer code will be used.

Changing the ECP Address From the Home screen, touch Setup > System Setup > CS Setup > enter your Authorized Code, if required > ECP Address > Select the ECP address for this keypad.

The available ECP addresses are: 1-2, 5-6: for VISTA Plus series controls 1-30: for the VISTA Turbo series controls supports six AUIs.

RIS Automation ECP Address If using Remote Services, set the RIS address to the appropriate RIS address used for Total Connect. This is programmed in the panel prior the TUXEDOW setup. To change the address, perform the following: Touch ECP Address > select RIS Automation ECP Addr for this keypad. The available RIS addresses are (1-30) and the default is 25. NOTES: • If this is the primary, RIS address (NOT using Total Connect), select the Primary RIS Device checkbox and touch Apply.

(Warning the Primary RIS check box is only for use when Total Connect is NOT used, if Total Connect is used, verify the box is not checked or the keypad may experience undesirable operation.)

• Also applicable to installations using more than one TUXEDOW. Only the primary controller can be programmed as the “Primary RIS Device.”

IMPORTANT: In order for local Z-Wave scenes to function, your VISTA system requires one RIS automation device (keypad or AlarmNet device). If Radio module is setup with VISTA panel then it is recommended to leave the "Primary RIS" option un-checked on TUXEDOW unit. If Radio module is not setup with VISTA panel then ensure only one TUXEDOW unit is enabled with the "Primary RIS" option checked.

• If using remote services, one of the touch-screen device (AUI) addresses is used by the control panel. Refer to control panel Instructions for specific configuration.

• On initial setup, the TUXEDOW will configure panel data, and then direct you to the Honeywell Home Privacy Statement and End-User License Agreement.

3: Honeywell Home End User License Agreement (EULA) The EULA displays and gives you the option to “Accept” or “Remind Me After 2 Hours.” (NOTE: The TUXEDOW requires an acceptance acknowledgement. If not accepted by the third attempt, skipping EULA is not an option (only “ACCEPT” is available or Remind Me In 2 Hours) and the Wi-Fi Setup option appears. NOTE: The EULA can be reviewed by selecting Setup > System Setup > Advanced Setup.


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4: Network (LAN/Wi-Fi) Setup Options are to “SKIP SETUP AND REMIND IN 2 HRS” or “SKIP Wi-Fi setup.” Enabling the Local Area Network (LAN) Option The keypad is configured for a LAN connection using a wireless connection. By default, the TUXEDOW is configured for DHCP. If Static is required, then manually adding a network is required. 1. Scroll through the list to locate a network from the list of Wi-Fi

Networks to connect to and highlight it. Or, touch the add (+). Highlight each field to enter the required information for SSID, Security Mode, Passphrase/Shared Key, and IP Setting (Static or Dynamic).

2. Enter the network password and touch Connect; the network list screen is displayed and the top of the screen will confirm your connection status by displaying “Connected to XXXX” or “Connecting to XXXX,” where XXXX is the network name.

NOTES: • If “Connecting to XXXX,” continues to be displayed, the Wi-

Fi has not been connected and the credentials need to be verified.

• WPS is not a supported feature. 5: Important Operation Information This page collects the user’s data. Enter the data or skip this page to continue to the TUXEDOW’s home page. NOTES: • This page can be accessed from the home page by

touching Setup > System Setup > User Profile. • The data for Region and Zip Code/Postal Code

synchronizes to the Time/Date setup page if completed during the initial setup.

• The Zip Code option is needed for accessing sunset/sunrise for your Z-Wave scenes and the weather feature.

6: Remote Login Up to five “User Name” and “Passwords” can be programmed for Local and Remote access using a smart device or computer. The check box stating, “Authentication for Web Server Local Access” will prevent a user the ability to login locally without a user name and password. Failure to enable this option leaves the local access open for anyone with a smart device or computer (and are connected to the same network). The “Secured Web Server Access (HTTPS)” option requires the user to enter HTTPS:// before the IP address. These fields are optional and touching Finish navigates to the home screen.


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THE HOME PAGE

Name Description Time/Date Displays current panels Time and Date. Status Banner Displays status of the control panel. Partition Displays the current partition the keypad is viewing. Wi-Fi Status Displays the signal strength of your Wi-Fi connection Weather Displays the current temperature. Automation Menu Displays the Z-Wave device menu, Scene setup, Room Setup, Z-Wave setup menus. Setup Accesses the Setup Menus. Training Videos Access to view one of 11 available videos. Slide Show Accesses the Slide Show Setup. Camera Menu Accesses the Camera Screen. Emergency (Panic) Accesses the Emergency (Panic) icons. Can be accessed from any screen. Security Menu Accesses the control panel’s security options. Multimedia Menu Accesses Camera, Event View, Picture, Video, and Message Menus.


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SECURITY MENU

Introduction to Security System Operation You can arm the system in one of three arming modes: Away, Stay, and Night. The following table lists the three different arming modes and the results of each.

FEATURES FOR EACH ARMING MODE Arming Mode

FUNCTION Exit Delay

Entry Delay

Perimeter Armed

Interior Armed

AWAY

Touch to arm when no one is staying on the premises. When armed in AWAY, the system sounds an alarm if a protected door or window is opened, or if any movement is detected inside the premises.

Yes Yes Yes Yes

STAY

Touch to arm when you are staying home but might expect someone to use the entrance door later. When armed in STAY, the system sounds an alarm if a protected door or window is opened, but you may otherwise move freely throughout the premises.

Yes Yes Yes No

NIGHT

Touch to arm when you are staying home and do not expect anyone to use the entrance door.

Yes

Yes (set for Away or Stay Mode)

No (set for Instant or Maximum Mode)

Yes Yes (set for Away or

Maximum Mode)

No (set for Stay or Instant

Mode) See Night Mode

note below

NOTE: Night Mode (on Residential Panels Only) arms all perimeter zones plus all zones listed in Zone List 5.

IMPORTANT: On Commercial systems, “Away Auto Stay” mode is shown as “Away” mode (with all zones monitored). However, some interior zones may not be armed.

NOTE

The Voice Status Sounder Icon ( ) indicates the Voice feature. Touch the Voice Status Sounder Icon to hear system status. Wait 3 seconds and touch again to hear Zone Faults or Trouble conditions. Voice status will annunciate even if Voice mode and Chime mode are disabled. Note that the Voice feature must be enabled for this icon to function correctly during an alarm condition.


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Commercial System Notes • If the Aux Relay function is set for alarm silenced by User Code + # + 67, this command may only be entered in the

console emulation mode. • Do not use the common lobby logic function. • If fields 2*22 (Display Fire Alarms of other Partitions), 2*23 (Display Burg & Panic of other Partitions), or 2*24 (Display

Troubles of other Partitions) are enabled, the zones that created the conditions cannot be viewed. You must go to that zone's home partition to view.

• If field 1*11 (Zone Bypass After Disarm) is enabled, you must use the Touchscreen’s Console Emulation Mode and the commands “Code” + “64” (unbypass all) or “Code” + “6” + “Zone Number” (unbypass zone) to remove zone bypasses.

• The First to Alarm Display Lock feature (field 1*10) is not supported by the Touchscreen. • RF Low Battery messages are not supported by the Touchscreen except in the Show Zones screen where a Battery Icon is

displayed for the zone with the low battery.

General Notes • “Exit Error” and “Auto Arm Alert, Please Leave Now” messages are not displayed by the Touchscreen. • When the system has 6150Vs or 6160Vs, and 6271Vs attached, the Additional Console setting in the 6150Vs (displayed as

A on the 6150V) must be set to 1 and the Additional Console setting in the 6160Vs must be set to Yes. • For additional troubleshooting procedures, refer to the Control Panel Installation Guide.

Panel Default Displays The Security screen displays an Icon(s) if a panel fault occurs. The following lists the Icons that are displayed to the left of the Panic icon.

ICON MEANING

AC Loss; The system is not receiving AC power.

Bell Failure; The system bell or siren has a problem. Note: This Icon is displayed when interfacing with residential panels only.

Expander Failure; The system has a failure in an expansion module.

Low Battery; The system battery, that powers the system during an AC power loss, is low.

LRR Supervision Failure; The Communication Device used to communicate with the central station has a supervision failure.

Max Attempts Exceeded; The system has exceeded the maximum attempts to communicate with the Central Station.

Pager Failure; The system cannot communicate with an assigned pager.

Telco-1 Cut; The system is not able to communicate with the central monitoring station over the primary phone line.

Telco-2 Cut; The system is not able to communicate with the central monitoring station over the secondary phone line.

Wireless Failure; The system is not able to communicate with its wireless devices.


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How to Arm the System Arming the system in any mode is performed in the same way, as described below. Note: Close all perimeter windows and doors before arming. Arm the system as follows:

ICON ACTION NOTES

1. From the Home screen, touch the Security icon.

2. Touch the selected arming icon. - a text message appears stating which zones are arming and whether or not there is an entry delay

- the screen changes to display the remaining exit delay time, and

- the exit delay time continues to count down to one.

NOTE: If Quick Arm is Not enabled in your system, a message to enter your User Code is received.

• When the system is armed for Stay, Night Stay and Instant mode, the touchscreen beeps 3 times.

• When the system is armed for Away and Maximum mode, you will hear steady beeps then rapid beeping during the last 10 seconds of Exit Delay.

• When exit delay time expires, the screen automatically changes to indicate the system is "Armed".

• VISTA Turbo Controls will count down Exit Delay #2. Note: For CP-01 installations, Maximum Mode cannot be used.

How to Display Faults The Display Faults function is used when you see a “Not Ready Fault” message and want to determine where the fault is and what type of fault it is. To display faults, do the following: ICON ACTION NOTES

1. Touch the following icons: Security → More Choices → Show Zones. Select the down arrow to view faults. Or, the console mode can also be used. (See Console Mode section)

The drop-down menu displays a listing of fault types (Alarm, Troubles, Faults, Bypass, Low Battery, and All). Select the fault type to view, and a message of current status is displayed on the screen. As applicable, take corrective action such as closing a window or door to correct the fault.

2. If the fault cannot be corrected, you may choose to bypass a zone by selecting the zone and highlighting it and then touching the Bypass Selected icon.

Distressed Zones Icons

Alarm

Troubles

Faults

Bypass

Low

Battery

All

How to Bypass Zones The Bypass function is used when you want to arm the system with one or more zones left open. Bypassed zones are unprotected and do not cause an alarm when violated while the system is armed.

• Residential systems do not allow you to bypass fire or carbon monoxide zones. On commercial fire systems, a specified user may be allowed to bypass fire, carbon monoxide and system zones if the user was enabled.

• Limits apply as to how many zones can be bypassed at one time. These limits are ten zones on residential systems and ten zones on commercial systems.

To bypass zones, do the following: ICON ACTION NOTES

1. From the Home screen, touch the Security and More Choices icons. Note: If any zones are bypassed or faulted, a Display

Faults icon is also displayed on this screen.

2. Touch the Show Zones icon.

While the touchscreen is requesting and receiving the zone data from the control panel, the screen displays "Please Wait!". Then the zones, along with their current status, are displayed.

4. Highlight the zone(s) to be bypassed and touch the Bypass Selected icon.

5. Enter the 4-digit user code.

Note: If zones have already been bypassed, the top of this screen indicates “Ready Bypass”. The screen is displayed with the instructions "To Bypass Zones, Enter Code".

6. Touch the Refresh Data icon. The "More Choices" screen is displayed showing the system status as Ready-Bypass.


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How to Clear Bypassed Zones A bypassed zone is automatically unbypassed when you disarm the system (unless this feature is disabled in the control). If a zone is bypassed, you can remove the bypass as follows:

SCREEN ACTION NOTES

1. Touch the SHOW ZONES icon. While the touchscreen is requesting and receiving the zone

data from the control panel, the screen displays "Please Wait!". Then the zones, along with their current status, are displayed.

2. Touch the CLEAR BYPASSES icon. 3. Enter your 4-digit user code. The "More

Choices" screen is displayed showing the system as Ready to Arm.

NOTE: If the system is armed and you unbypass a zone, it disarms the system. If zones are still faulted (not ready) the system will indicate the status as “Not Ready Fault”.

How to Disarm the System The system may be disarmed using either of two methods. One method is employed when someone enters the premises and the other is when someone has been in the premises with the system armed (i.e., Stay and Night arming modes).

To disarm the system when entering the premises: The touchscreen automatically displays the Entry Delay Active screen when someone enters the premise through an Entry/Exit door.

ICON ACTION NOTES

1. Enter your 4-digit user code. The partition is disarmed and the "Arming" screen is displayed showing the system as Ready to Arm. NOTE: If a time window has been defined for when a certain user may disarm the system, the system does not disarm if it is outside that time window.

To disarm the system when already in the premises:

ICON ACTION NOTES

1. Touch the Disarm button. 2. Enter your 4-digit user code.

To disarm Multi-Partitions do the following: ICON ACTION NOTES

1. Touch the Security icon. 2. Touch the Arm Multi-Partition icon. 3. Touch the Disarm icon. 4. Enter your 4-digit user code. 5. Highlight the partition(s) to disarm and touch

OK, or touch ALL to disarm all partitions.

All selected partitions should be disarmed, user can enter multi-partition list to check the status of partitions.


15

How to Check the Status of Other Partitions This system supports between one and eight Partitions (depending on the system.) Partitioning enables a single physical alarm system to control up to eight areas of protection (partitions) depending on the system used. Each Touchscreen is assigned a default partition for display purposes and shows only that partition's information. NOTE: A letter “H” following the partition name or number indicates that this is the default partition for the touchscreen. For

example, if your physical site is a four-apartment housing unit, your alarm system may be configured with four partitions. Each apartment’s zones (door, windows, smoke detectors, etc.) are assigned to separate partitions, giving each apartment independent arming/disarming control of its own partition (area). A landlord or manager may be granted access to all partitions, so he/she can control the entire system.

If a user is so authorized, a touchscreen in one partition can be used to perform system functions in another partition.

To check the status of other partitions, perform the following:

ICON ACTION NOTES

1. Touch the Security icon. 2. Select the "Current Partition" icon; in this

case it displays P1 H.

• This screen displays the available partitions and their current status.

• The current partition is shown at the top of the display (P1). To change this assignment, select the appropriate partition (e.g., touch P2 to switch control to Partition 2), then press OK.

• After leaving this screen the selected partition in the touchscreen automatically reverts back to the touchscreen’s home partition after two minutes.

• A code may have access to some or all of the available partitions.

3. Enter the code authorized to access other partition(s).

If the code is accepted, the system displays the partitions that user has access to.

Silencing and Clearing a Fire/Carbon Monoxide Alarm 1. Silence, acknowledge, and clear the alarm by:

a. For Residential Systems: Touch “Touch here to Silence” on the display to silence the alarm. For Commercial Systems: Enter your code. This silences and acknowledges the alarm and disarming of the system (if armed).

b. For Residential Systems: Touch the CLEAR icon followed by your code. This acknowledges the alarm and the disarming of the system (if armed). For Commercial Systems: Touch the CLEAR icon followed by your code. The system attempts to clear the alarm from memory. If NOT successful (i.e., smoke in the detector) the Security screen is displayed, and the Display Faults icon displays a “Not Ready Fault”.

c. Touch the DISPLAY FAULTS icon on the Arming screen. The faulted fire/carbon monoxide zone is displayed. d. Touch the CLEAR icon and then enter your code. This clears the Fire Alarm/CO Alarm from the system.

2. If the touchscreen does not indicate a READY condition after the second sequence, touch the DISPLAY FAULTS key on the Arming screen to display the zone(s) that are faulted. Be sure to check that smoke detectors/carbon monoxide detectors are not responding to smoke, heat, or gas producing objects in their vicinity. In this case, eliminate the source of heat, smoke or leak.

3. If this does not remedy the problem, there may still be smoke/gas in the detector. Clear it by fanning the detector for about 30 seconds.

4. When the problem has been corrected, clear the display by entering the DISPLAY FAULTS icon on the Arming screen, selecting the fire or carbon monoxide zone, touching the CLEAR icon and then entering your user code.


16

MORE CHOICES How to Clear/Hide a Control Panel Message The Control Panel Message icon alerts the user to a control panel message. When a Control Panel Message is displayed, the user has two options. User can clear the Control Panel Message immediately or minimize the window and clear it at a later time.

To Clear/Hide the Control Panel Message do the following: ICON ACTION NOTES

1. To clear; touch CLEAR. 2. Enter your Authorized Code or, 3. To hide; touch HIDE to clear the Control

Panel Message later.

Once your Authorized Code is accepted, the Control Panel Message is cleared. If the alarm is still present, touch CLEAR again and then enter your Authorized Code again. Touch the HIDE icon to address the condition later.

Advanced System Features While most of the commonly used security functions are available from the touchscreen’s advanced user interface, there are some less used, advanced features that can either be accessed through Console Emulation mode on the touchscreen or a standard alpha keypad. To use features not supported by the touchscreen, refer to your Control Panel User Guide.

Console Emulation Mode Console Emulation Mode allows you to use a touchscreen interface just as you would a regular system keypad. All commands shown in Console Emulation mode can also be executed from a standard alpha keypad.

Notes: • It is recommended that you do not use the Console Emulation Mode to enter GOTO commands. Unsatisfactory operation

may result from issuing GOTO commands in Console Emulation. • Two-button press panics (1 & *, 3 & #, and * & #) do not function in the Console Emulation Mode. The A, B, C, and D icons

do function if programmed as panic keys. • Commercial systems with Alpha keypads have a feature where if you touch a key for 5 seconds, you receive self-help

messages about the touched key or holding the * key for 5 seconds to provide zone descriptors. These features do not function in the keypad as all key touches are instantaneous.

How to Enter Console Emulation Mode To access Console Emulation Mode, do the following:

ICON ACTION NOTES

1. From the Home screen, touch the Security icon. 2. Touch the More Choices icon.

3. Touch the Console Mode icon. Perform functions as you would from a standard alpha

keypad.

How to View the Event Log Your system can record various events in a history log wherein each event is recorded with the time and date of its occurrence. The control panel must be programmed to record various system events in the installer programming mode. To view the Event Log, perform the following:

ICON ACTION NOTES

1. From the Home screen, touch the Security icon and then the More Choices icon.

2. From the Event Logs menu, select the Events drop-down arrow to view the logged history of events. Your choices are: All Events, System, Alarms, Troubles, Bypasses, and Open/Close.

NOTE: While keypad is requesting and receiving the event log data from the control panel, the "Event Log" screen displays "Please Wait!" The Next>> and <<Previous icons are shown for commercial panels only when 100 or more events are in the log. They are not shown for residential panels.

3. Select the Partitions drop-down arrow to open and view the partitions list.

When All Partitions or All Events icon is touched, and more than 100 events exist, the Next>> and <<Previous icons are displayed showing the next 100 or previous 100 events.


17

How to Send Emergency Messages An emergency message for fire, police, or medical can be sent to the central monitoring station from the Emergency screen. The Emergency screen can be accessed by activating the "PANIC" Icon located on the lower left corner of the screen. Perform the following to send an emergency message.

ICON ACTION NOTES

PANIC

1. Touch PANIC Icon then touch and hold (for at least 2 seconds) the associated alarm icon (FIRE, POLICE, Silent Panic or MEDICAL).

You are immediately returned to the screen from which you touched the “PANIC” Icon. NOTE: The Emergency screen cannot be accessed

while in the clean screen mode.

Emergency Icons

Fire

Police

Silent Panic

Medical

• Emergency messages are enabled within the control panels programming.


18

SETUP

From the Setup screen, you can make changes to the way the keypad is operating. Setup provides access to System Info, System Setup, System WIFI, Account, Disp & Audio Setup, Brightness and Volume.

System Information To view the latest Software Version installed and the Interface name, on your system, touch the Setup System Info icons.

ICON ACTION NOTES

1. Touch Setup > System Info icons. 2.Touch the Remote Upgrade Setup button to

Enable Remote Upgrade. 3.Touch Sync IP to Server to NEED This

information

Use the IP Address to enter on a PC, Smart Phone or Tablet Browser. WHAT DOES SYNC IP TO SERVER DO?

Over the Air Updates (OTA) OTA requires a network connection and is initiated by AlarmNet 360. When the OTA screen appears on the TUXEDOW, the user can accept, reject or postpone the download process. If accepted, the download process starts, and a message is shown in the upper left corner of the screen. If rejected the process never starts. If postponed a dialog box will show in the upper left showing the user to click the box to start the download process. After download is completed the user must then accept, reject or postpone the download from being installed. Reject and postpone are the same as above. If accept is pressed the TUXEDOW starts the updating process; once done, the TUXEDOW resets.

System Setup Touch the Setup, and System Setup icons to access Time/Date Setup, CS Setup, User Setup, Advanced Setup, Tuxedo Sync, User Profile, Quick Programming and Controller Initial. See “System Setup” section for detailed information.

System WIFI ICON ACTION NOTES

NOTE: Supports 2.4GHz and 5GHz frequencies 1. Touch Setup > System WIFI icons. 2. Select a Wi-Fi network from the list to

connect to. Or, select to add a new Network connection. Enter the new Network name SSID No. and Security type; then touch Connect.

3. Touch the Setup and System Info icons; the IP Address is displayed on the System Information Screen. Enter the IP Address on the keypad into a PC, Smart Phone or Tablet Browser.

Use the Data Entry Keyboard to enter the required information. • Use the Shift key for capital letters • Use the BS (Backspace) key to make corrections. • Touch OK • Touch abc/@#$ to switch between letters and symbols. The TUXEDOW Keypads IP Address is used on a standard web browser to control user functions such as Security, Z-Wave operation, and camera viewing.

DHCP Setup By default, the touchscreen is configured for DHCP. Once accessing IP, a list of available networks displays. Choose the desired network and enter the Passphrase/Shared Key.


19

Manual Network Setup The option to add a custom network is available by selecting Add Network. Connection to this mode requires the information in the table below. Press Save when completed.

Required Field Description SSID Network Name Security Mode The keypad will automatically detect the security mode of the router Passphrase/Shared Key Password to access the network Advanced Options (Optional)

Proxy Settings: Manual (Proxy Host Name, Proxy Port, Bypass Proxy for) or Automatic (PAC URL required) and IP Settings (Static or DHCP)

Static Network The option for a Static Network is only available by manually adding the network. Press the “Internet Connection Type” option to allow the IP Address, Gateway, Network Prefix Length and DNS Server 1 and 2.

Supported Browsers System Requirements Recommended Browser Windows XP SP2 and SP3, Win7, Win8, Win10 IE 8.0 and above, Chrome 30 - 42, Safari 5.0.2 & above,

Mozilla 26 and above. Android Mobile ICS4.0 and above iPad™, iPhone™ The default browser (Safari) is not compatible. Download

Google Chrome (or another browser) from the App Store. Android Tablet Default browser (Galaxy – Android 2.3) Win 8 tablet Default browser Other tablets, smart phones Might face some issues because it is not possible to

support all browsers. NOTES: • If JavaScript is disabled in any of the browsers, then some of the features will not be populated and functions may not work. • If the “Load Images” option is disabled on a smart device’s mobile browser, then images will not be populated on the pages. • Google Chrome version 42 and higher do not support the QuickTime plug in; video streaming will not work. This is the

same with Android Devices.

IMPORTANT: Use the web browser to view cameras for non-security purposes only. Camera streams viewed from the web browser can stop without indication due to network connection issues. Internet Explorer 11 and higher Note: If the video streaming is not working, configure the browser for compatibility mode and refreshed the web page.

Local Access TUXEDOW’s remote access option offers built-in web hosting capability to access your system via any web enabled device. TUXEDOW can connect to a network router via Wi-Fi. The Account menu accesses the username and password used to for the connection. This can be a local connection or remote connection using port forwarding. Features of this page are as follows: • 5 total users • Enabling or disabling authentication for web server local access • Secure web server access (HTTPS)

Web Server IP Address Access The System Info screen reveals the connected IP address. Any device with a browser connected to the same network as the TUXEDOW can access the webserver. This does not require authentication (Username and Password). If this authentication is desired, check the Authentication for Web Server Local Access check box (on the Account Screen, see Account Setup for more information), which can control who has access to connect by requiring a username and password. Unchecking the box leaves the Web Server open for anyone to connect. Connecting the TUXEDOW to a mobile device To connect a mobile device to TUXEDOW, do the following: Smart Phone or Tablet 1. Verify the TUXEDOW is connected to the Network via Wi-Fi. 2. Verify the Smart Phone, or Tablet, is connected to the same network as the TUXEDOW (disable mobile data if needed.) 3. Open the browser and enter the IP Address on the keypad. On a Personal Computer (PC) 1. Verify the TUXEDOW is connected to the Internet via Wi-Fi. 2. Verify the PC is connected to the same network as the TUXEDOW. 3. Open the browser and enter the IP Address on the keypad.


20

Remote Access Browser Commands Access to basic arming commands is available if using a Smart Phone or Tablet browser. Full access to keypad options is available if using a PC. NOTES: • If left inactive, the web connection will disconnect after 10 minutes. • If using an iPad, iPhone or PC browser with low bandwidth on the mobile PC type theme, switch to the mobile theme. To

switch to the mobile theme press Switch Theme in the lower left hand corner. Not supported commands during remote or local access with a web browser in PC or Mobile Modes:

Security Annunciate status Multimedia Picture/slide show System troubles Camera 360-degree rotation Emergency button Camera Wi-Fi settings Event logs Recording settings Show zones Automation Z-Wave device management Setup Account setup Emergency button Disp. & Audio setup Rooms IP setup Remote scenes System setup Voice setup General Weather Remote firmware upgrade Training videos

Troubleshooting If the page does not populate, from the Home Screen press Setup > System Setup > System Information. 1. Press Sync IP to Server. 2. The message “System IP sync to server is successful,” when a successful connection is made. 3. If no connection is present, the message “Keypad is not in the network. Please check the network connectivity.” 4. If the keypad is connected to the LAN with no internet access, the message “System IP sync to server has failed”

appears. If Authentication for Web Server Local Access is enabled, and no user name and password is created, the browser will produce the following message: “Warning Remote access has been deactivated. Go to your Tuxedo’s login setup to create an account for remote access.” NOTES: • To correct this, add a username/password and verify the user is enabled. • Browser may block access if the Secured Web Server Access (https) option is enabled. During remote login, if the

browser displays a Security/Certificate Error this is not a threat and it is recommended that you continue. Remote Access Using Port Forwarding TUXEDOW offers built-in web hosting capability to access your system via any web enabled device. The local IP Address is used on a standard web browser to control user functions. The home router must first be configured for port forwarding for both HTTP and HTTPS ports, which port the local IP address. Refer to the router’s instructions for details on Port forwarding. See the notes above for any security certificate errors and steps to be taken to proceed. Account For Remote Access and to create a browser log-on page for each user touch the Account icon ICON ACTION NOTES

Touch the Setup and Account icons. 1. Enter a User Id, User Name and Password.

Check the appropriate box(s) - SECURED WEB SERVER ACCESS (HTTPS)

- AUTHENTICATION FOR WEB SERVER LOCAL ACCESS

2. Touch to save. Touch to return to the previous screen.

• For Remote Access, and for higher security when viewing from a web enabled device or PC on a different sub-net, create a log-in page for users. Enter the required information for each field.

• With HTTPS enabled, for remote access, ensure port no 443 is open in the router. Also, browser will generate a security warning before loading the webpage. It is normal to accept the warning in order to access the webpage.

• Passwords must be eight alphanumeric characters, include at least one uppercase letter and one number.

• Remote login is blocked after three failed attempts. To restore, on the keypad click Setup > Account, press the appropriate user Disabled icon > Save.

• If left inactive, Web connections disconnect after 10 minutes.


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Disp & Audio Setup

You may access Operating Modes, Backlight Off After time, To Homepage After time, Auto Slideshow After time, Selection, Temperature Unit, and Clean Screen from the Disp & Audio Setup screen.

Operating Modes Operating modes provides access to Chime Mode, Voice Mode, and Voice Chime which allows you to turn the panel’s chime mode and keypads voice mode on or off. • Chime Mode – All keypads chime whenever a door or window is open. • Voice Mode – TUXEDOW voice annunciates whenever a change in system status occurs. • Voice Chime – The chime mode and voice mode are in effect with the chime beeps followed by voice annunciation. Access the "Operating Modes" screen as follows:

ICON ACTION NOTES

1. From the Setup screen, touch the Disp & Audio Setup icon.

2. Enter your “Authorized Code", if required. 3. Select Chime Mode or Voice Mode to turn

the mode on or off. 4. Touch to save. Touch to return to

the previous screen.

If the Chime Mode and Voice Mode are both selected, the Voice Chime is automatically selected. It may take a few seconds for the Chime Mode to take effect. When the keypad exits the “Operation Modes” screen, your selection is saved.

Adjust the Screen Timeouts When the keypad is left idle, it automatically: • turns the “Backlight Off After” the selected backlight off time has expired (unless “Never” option is selected). • returns to the Home/Security screen after the selected “To Homepage After” time has expired (unless “Never” option is

selected), and if enabled, the “Auto Slideshow After” time begins the slide show.

To select the desired screen timeouts, from the Home screen, do the following: ICON ACTION NOTES

1. Touch the Setup icon. 2. Touch the Disp & Audio Setup icon. 3. Enter your “Authorized Code”, if required. 4. Touch to select from the drop-down list

displaying the time period for each option. 5. Select Fahrenheit (°F) or Celsius (°C).

If changes are made, when you exit an Information pop-up window displays “Settings Saved” Settings include: Backlight Off After X time, Return To Homepage After X time, Auto Slideshow After X time.

Touch to save. Touch to return to the previous screen.


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Clean Screen With the exception of normal cleaning, the keypad is maintenance free. Clean the touch-screen as follows: ICON ACTION NOTES

1. Touch the Setup icon. 2. Touch the Disp & Audio Setup icon. 3. Enter your “Authorized Code", if required. 4. Touch the CLEAN SCREEN button to

disable the keypad for 26 seconds. 5. Touch Continue to disable the touchscreen. 6. Touch Cancel to exit.

At the "Touch Screen Disabled for =30 Seconds" screen, the touchscreen should be wiped clean of fingerprints using a mild soap solution and a soft cloth. When the counter reaches zero, the window automatically closes, and the touch-screen is active. A pop-up window displays "Touch Screen will be disabled so that you may wipe the screen clean. Please use a damp, soft cloth. DO NOT use any liquids, sprays, or ammonia-based cleansers. Touch CONTINUE to disable touchscreen." **Panics cannot be initiated during this process**

NOTE: The Emergency screen cannot be accessed while running in the clean screen mode.

IMPORTANT: Do not use an abrasive cleaning agent or abrasive cloth when cleaning the touch-screen or damage may occur.

Routine Care • Treat the components of your security system as you would any other electrical equipment. Do not slam sensor-protected

doors or windows. • Keep dust from accumulating on the keypad and all protective sensors, particularly on motion sensors and smoke detectors. • Keypad case and sensors should be carefully dusted with a dry soft cloth. Do not spray water or any other fluid on the

units.

Brightness and Volume Control From the Home screen, access the Setup screen as follows: ICON ACTION NOTES

1. From the Setup screen, touch the Disp & Audio Setup icon.

2. Enter your “Authorized Code", if required. 3. Move the bar left or right to increase or

decrease level of brightness or volume.

Changes are saved when you exit this screen.


23

SYSTEM SETUP

Time/Date Setup You can set the time and date from the Time / Date Setup screen. • When the time is set, it is stored in the touchscreen and sent to the control panel when you touch the Apply icon and

answer Yes to the “Set time on the security system as well?” prompt. Additionally, when using the touchscreen, the panel downloads its time into the touchscreen periodically after the clock is set.

• If Get Time is touched, the keypad downloads the time and date from the control panel and exits the Set Time & Date screen.

Setting Daylight Saving Time To set the daylight savings time, do the following:

ICON ACTION NOTES

1. From the Home screen, touch the Setup and System Setup icons.

2. Touch the Time/Date Setup icon; enter an Authorized Code. 3. Touch the DST icon if you want daylight savings time to affect

your system clock. 4. Set the “Start DST” time and then the “End DST” time by

touching the Month, Weekend and Hour that you want DST to start.

5. Touch to save settings.

If DST On is selected, the keypad adjusts for Daylight Saving time at the month, week and time chosen. Make sure "DST On” is checked to enable this feature.

Setting Current Time and Date To set the current time, do the following:

ICON ACTION NOTES

1. Touch the Time/Date Setup icon; enter an Authorized Code. 2. Scroll to select the Year, Month, Day, Hour, Minute, AM or

PM to be displayed. 3. Use the drop-down menu to select a format for MMDDYY and

12 Hour or 24 Hour to be displayed. 4. Touch to save settings.

After each selection the window closes automatically, and the selection is displayed. Select if you want a 12-hour or 24-hour format for your time display. A confirmation screen is displays:

“Time Setting Confirmation” “Set time on the security system as

well?” Select Yes or No


24

CS Setup

You may access Options, ECP Address, Screen Security, Device Events, Code Authority, Panel Configuration, TC Server Info. Options ICON ACTION NOTES

1. From the Home screen, touch the Setup, System Setup and CS Setup icons.

2. Enter the Authorized Installer Code. 3. Touch the Options icon. 4. Configure Options: Weather Forecast: Enable or Disable the Weather Forecast

on the home page. Commercial: Only available when in Automation Operating

Mode. Give you the option of Open, Close, and Night on the Security screen.

5. Configure Operation Modes (See notes) 6. Touch to save settings.

Normal Mode: Runs keypad in normal operation, connected to a supported control panel.

Safe Mode: See Safe Mode Section Demo Mode: Does not require a control

panel to be connected. Automation Mode: Used for controlling and automating the home without a control panel attached. See First Time Setup for more detailed information.

ECP Address ICON ACTION NOTES


2. Touch the ECP Address icon. 3. Enter Authorized Installer Code 4.. Touch the ECP Address drop down menu and select the

desired address. 5. If using Total Connect, Set the RIS Automation ECP Address

by touching the drop down menu. Check the Primary RIS Device only if you are not using total connect.

6. Touch to save settings. (If changes were made the keypad will reset.)

See First Time Setup section for more detailed information.

Screen Security ICON ACTION NOTES


2. Enter Authorized Installer Code. 3. Touch the Screen Security icon.

4. If authority levels are correct, touch or to exit menu. 5. If changes are necessary, select the line to be changed and

the level of user to have access. Options are Installer, Master, Manager, Operator A, Operator B, Operator C, or Anyone.

6. Select to save.

The Screen Security screen contains a list of authority levels for Advanced Setup, CS Setup, Display & Audio Setup, Event Logs, Lighting, Message, Security, and Time/Date Setup. It allows you to choose which authority level is required to access each screen.


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Device Events ICON ACTION NOTES


2. Enter Authorized Installer Code. 3. Touch the Device Events icon. 4. To reset, or clear, the events touch the X in the bottom right

hand corner of the screen.

The Device Events screen displays the system events of the keypad only (resets, time set, end user license accepted, response types, etc.) This is not the event log of the control panel.

Code Authority ICON ACTION NOTES


2. Enter Authorized Installer Code. 3. Touch the Code Authority icon. 4. Enter the 4-digit code.

5. Touch to go back to the CS Setup Screen or to exit.

A four-digit code can be entered to learn the user name and Authority level of that code.

Panel Config ICON ACTION NOTES


2. Enter Authorized Installer Code. 3. Touch the Panel Configuration icon to display the Panel

Hardware version, Panel Revision, Number of zones, Number of Partitions, Home Partition, Cal Support, and Sequence.

4. Touch the X to delete the panel configuration (the Touchscreen resets and the panel configuration is downloaded from the panel into the Touchscreen.) or touch

to go back to the CS Setup Screen or to exit.

A "Panel Configuration" screen is displayed providing details of your system. Touching Delete prompts you with a confirmation screen displaying: Are you sure you want to delete Panel Configuration? OK Cancel. If you touch OK, the TUXEDOW deletes the configuration of the control, the TUXEDOW reboots, and re-searches for the installed control. Then, it downloads the configuration again.


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TC Server Info The TC Server Info screen provides a diagnostic icon that, when touched, tests the path to the different Total Connect servers. It houses the TC icon that will allow you to enable or disable Z-Wave devices from showing up on Total Connect.

ICON ACTION NOTES


2. Enter Authorized Installer Code. 3. Touch the TC Server Info icon.

4. Touch Diagnostics to test each server path. 5. Touch the TC icon to view the list of enrolled Z-Wave devices.

This is where you can enable or disable devices from showing up on Total Connect 2.0 (see notes for total number of devices Total Connect 2.0 supports).

6. Touch to go back to the CS Setup Screen or to exit.

• On Total Connect, the maximum number of supported devices is 40 switches (including Water Valves), 3 thermostats, 4 door locks and 3 Garage Door Controllers.

• TUXEDOW supports 232 devices (including the TUXEDOW keypads) in the Z-Wave network.

User Setup User Setup allows you to Add a User, Delete a User, and Edit a User. You may access User Setup from the System Setup screen. Each user must be assigned a name with a corresponding 4-digit user code to gain access to various features and functions. The maximum number of Users that can be added is limited to the number of users that the control panel supports.

Users for the system are programmed in a central user setup location that provides the specific questions for authorization levels assigned to different users. You may want these users to be the same, but there are situations in which you may want a user to have limited capabilities. These capabilities are defined by the Authority Level assigned each user.

Authority Levels Authority levels define the system functions a particular user can perform. Depending on the authority assigned to you, there are certain system functions you may be prohibited from performing. The following information describes the authority levels that can be assigned through the keypad and provides the equivalent authority level name found in your alarm system manuals. The authority levels that can be assigned are as follows:

Authority Level Functions

Equivalent System Name

Residential Systems Commercial Systems

Master Can perform all security functions, add/delete users in assigned partition, program scheduled events, and change partition master code

Partition Master Level 1 Master

Normal Perform security functions (arm, disarm) Standard User Level 3 Operator A Guest Can arm the system in assigned partitions but cannot

disarm the system unless the system was armed with this code. Note: Do not assign this level if Quick Arm is enabled in your system.

Guest Level 4 Operator B

No Access Used to restrict access from a partition. N/A N/A


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How to Add a User

ICON ACTION NOTES

1. Touch the Setup, System Setup, User Setup icons.

2. Touch and enter the Authorized Master Code. 3. Select the Partitions, and access level for this

user; Master, Normal, Guest or No Access. 4. Touch the box next to User Number and enter an

“available” (3-digit) user number. 5. Type the user name (6 characters max.; no spaces

between characters). 6. Touch the box next to RF Button Zone (if used);

enter the 3-digit RF Button Zone for this user. 7. Touch to Save the user information or touch

the Back arrow to return to the previous screen.

On the Data Entry screen, enter the user information.

• Use the Shift key for capital letters • Use the BS (Backspace) key to make

corrections. • The @#$ key is not available for use at this time.

These characters cannot be saved to the control panel.

The authorized code for adding users is dependent upon the control panel you are interfacing with. Check your control panel Users Guide to determine who can add users. If assigning this user to wireless key, enter one of the zone numbers of the keyfob (the wireless key must be programmed first before it can be assigned to a user). Select the partitions, access level, and enter an available user number for this user. For available user numbers, see the control panel instructions.

How to Add an Existing User to a Second Keypad After adding a user to the first keypad, the same user can be added to a second keypad. From the second keypad go to “User Setup” and enter the same user name and same user code (refer to How to Add a User above). The second keypad will automatically update the user information. Touch Save.

How to Delete a User ICON ACTION NOTES

1. Select the User you want to delete. 2. Touch the X icon on the lower right-hand corner 3. Enter your Authorized code.

The Confirm Delete screen is displayed.

Three selections are available: add a user, edit a user, or delete a user. The authorized code for deleting, adding, and editing users is dependent upon the control panel you are interfacing with. Check your control panel User Guide to determine who can delete, add, and edit users.

How to Edit a User Note: You cannot edit a User’s name or number. To modify a User name or number, you must delete the User and re-enter User.

Edit a user as follows: ICON ACTION NOTES

1. Select the User you want to edit. 2. Enter your Authorized code. 3. Select the options needed for this user

and touch to Save.

Three selections are available: add a user, edit a user, or delete a user. Note: The authorized code for deleting, adding, and editing users is dependent upon the control panel you are interfacing with. Check your control panel User Guide to determine who can delete, add, and edit users.


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Advanced Setup

Advanced Setup allows access to Power Mode Setup, Night Setup, Keypad Reset, End-user License and Factory Default menus. At any time when a test is not being performed, you can touch the back icon to return to the previous screen or touch the home icon to return to your home page. Residential System Notes • If the Clean Me option is set, when the maintenance signal is received a “Fire Maintenance” message and the Display Faults

icon is shown. However, if you display the faults, zone 1 is not shown as a faulted zone. • If RF Jam Reports are selected and RF Jam is detected, the User Authorization screen displays “Trouble ZN100 RF

Receiver”. If you enter the console emulation mode, the display shows “Check 90 RF Receiver Jam”. • Do not use the Custom Word reminder feature. Power Mode Setup To set the Power Mode functions, from the Home screen, touch the Setup, System Setup and Advanced Setup icons.

ICON ACTION NOTES

1. Enter your Authorized Code and touch

the Power Mode Setup icon. Check the box to enable Power Save Mode.

2. Select the option to Turn off Network or Override Display Settings.

3. Touch to save settings. Touch to return to the previous screen.

When Power Save Mode is selected, There are two options that are available: Turn-Off Network - No firmware updates will be completed until power and network are restored Override Display settings can be overwritten and the TUXEDOW operates in low power mode: • Brightness control decreases to minimum level. • Return To Homepage After time resets to 30 seconds. • Auto Slide Show After time reverts to Never. • When AC power is restored, the original Display settings resume

Night Setup To set the NIGHT function, from the Home screen, touch the Setup, System Setup and Advanced Setup icons.

ICON ACTION NOTES

1. Enter your Authorized Code and touch the Night Setup icon.

2. Select the arming mode to be activated when NIGHT is selected on the Arming screen.

The NIGHT icon can be set to arm the system in one of five modes: • Away - Arms all zones with entry delay. • Stay - Arms perimeter zones with entry delay. • Instant - Arms perimeter zones without entry delay. • Maximum - Arms all zones without entry delay. Not to be used for

ANSI/SIA CP-01 installations. • Night (Residential Panels Only) – Arms all perimeter zones plus

all zones listed in Zone List 5. Touch to save settings. Touch to return to the previous screen.

Keypad Reset To activate the Keypad Reset function, touch the Setup, System Setup and Advanced Setup icons.

ICON ACTION NOTES

1. Enter your Authorized Code and touch the Keypad Reset icon.

2. Select OK to reset (power cycle) or Cancel to quit.

The message is displayed: Processor Reset: Are you sure you want to reset? Panel information is downloaded


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End User License To view the Privacy Statement and End-user License Agreement, touch the Setup, System Setup and Advanced Setup icons.

ICON ACTION NOTES

1. Enter your Authorized Code and touch the End-user

License Touch Back or Home .

Factory Default To restore the TUXEDOW keypad to factory defaults, touch the Setup, System Setup and Advanced Setup icons.

ICON ACTION NOTES

1. Touch the Factory Default icon. All settings will be erased, and the keypad will reset!

Select OK or Cancel.

Tuxedo Sync To access the TUXEDOW Device Synchronize Management screen touch the Setup and System Setup icons.

ICON ACTION NOTES

Use to Discover button option to discover other TUXEDOW’s on the same network. Select from the following actions: DISCOVER TUXEDO: Automatically searches for any TUXEDOW on the same network. ADD: You can manually add a TUXEDOW by entering the Name, IP Address, MAC and Model number. EDIT: Change the name of the TUXEDOW. REMOVE DEVICE: Removes TUXEDOW from the list. REMOVE ALL: Removes all TUXEDOW’s from the list. SYNC ZWAVE DEVICE NAME: Allows you to synchronize the Z-Wave device names on the secondary TUXEDOW controllers.

User Profile To access a user’s important operation information, touch the Setup and System Setup icons.

ICON ACTION NOTES

View or change a user’s Name, Region, Area Code, Tuxedo Name, Mobile No., and E-mail Id. Touch back or home when done. Touch to save. Touch to return to the previous screen.


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Quick Programming Used to access basic programming of the control panel, touch the Setup and System Setup icons.

ICON ACTION NOTES

1. Touch Setup, System Setup, and Quick Programming.

2. Enter Authorized Installer Code and keypad says, “Communicating with control panel” and the status bar display “Panel Busy Programming” when it is in programming mode.

• Not every security panel supports quick programming, below is a list of supported panels with the minimum required revision:

Panel Rev Panel Rev VISTA-10P 5.24 VISTA-20PCN 9.18 VISTA-10PSIA 5.24 VISTA-20PSIA 9.18 VISTA-15P 9.18 VISTA-20PUL 9.16 VISTA-15PCN 9.18 VISTA-21iP 3.18 VISTA-15PSIA 9.18 VISTA-21iPLTE All VISTA-20P 9.16 VISTA-21SIA 3.18

NOTE: See Panel Config section to determine the panel’s revision.

• Choose Abort if the control panel does not support it or Continue to enter quick programming. Choosing Continue on unsupported control panels may result in the device resetting.

• Follow the menus and prompts to program the control panel.

• Only the residential panels support the Quick Programming Mode.

Quick Programming Menus Menu Programming Locations Phone Account Primary phone, secondary phone, download phone and account number for partitions

1 and 2. Reporting Select Yes or No for Alarm Restore, Trouble, Bypass, AC Loss, Low Battery, Test, RF

Low battery, or select All to enable all events. System Reports RF Jam, Log Full, Open Report, Close Away, Close Stay, Cancel, Exit Error, All. Timing & Misc Exit Delay, Entry Delay 1, Entry Delay 2, Installer Code, Auto Stay, Alarm Sound

Time, and Fire Sounder Time Out. Zone Programming Send Report, Input Type, Library (Vocabulary), Part (Partition), Type (Zone Type),

Resp (Response Time), Config (Hardwire Type).

Controller Initial To access the Controller Initial Setup Wizard, touch the Controller Initial icon.

ICON ACTION NOTES

Step 1 of 3: Wi-Fi Setup – Connected to guest Select a network from the list of available networks and enter the password. Or, touch to set up a new network name (SSID), security option (WEP, WPA/WPA2 PSK) and password. Touch Connect or Cancel. Touch NEXT. Follow the prompts.

Step 2 of 3: Important operation information

Enter the Name, Region, Zip Code, Tuxedo Name, Mobile No, E-mail Id for this user and touch NEXT.

Step 3 of 3: Remote Login Setup Enter the User Id, User Name and Password for this user. Check the box - SECURED WEB SERVER ACCESS (HTTPS) Check the box - AUTHENTICATION FOR WEB SERVER LOCAL ACCESS Touch FINISH to complete the initial setup wizard.

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DEVICES (AUTOMATION)

The TUXEDOW Home Automation System with web hosting capability is equipped with Security S0/S2 enabled Z-Wave technology and is designed to automate devices in a home control network. Security S0/S2 encrypts messages to other Z-Wave Security S0/S2 enabled devices thereby ensuring the authenticity and security of all communication. The keypad allows you to easily add and control multiple devices with the touch of a button. View the Training Videos and follow the instructions below to Enroll (add) devices into the home control network.

UL Automation functionality is supplementary only and has not been evaluated by UL. Access control functionality has not been evaluated by UL and may not be used in UL Listed applications.

To access the automation touch Devices.

Z-Wave Device Management Icons

Icon Description Icon Description Icon Description

ADD DEVICE

Includes (Enrolls) devices into the network.

REMOVE FAILED

Removes all failed devices from the device list.

MORE

Accesses the REPLACE FAILED and Z-WAVE DEFAULT options

REMOVE DEVICE

Excludes (Removes) devices from the network.

DEVICE SETUP

Edit the device name, change the icon, and view the Association details of the selected device.

REPLACE

FAILED

Replaces a selected failed device.

ABORT

OPERATION

Aborts or cancels the ADD/REMOVE DEVICE action.

DEVICE SEARCH

Searches for a selected device and updates the status.

Z-WAVE

DEFAULT

Defaults the Z-Wave controller to factory settings.

Devices Icons Description Devices Icons Description

ROOM

View and create rooms to make it easier to find devices

THERMOSTAT

Access to Wi-Fi thermostats

SCENE

Create scenes for automated living, such as open a door and a light comes on.

GROUP

Create groups of devices for use with Scenes.

SETUP

Z-Wave devices can be enrolled, deleted, and other features

REFRESH

Refreshes the device list to get the most up to date status.


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Z-Wave device Management Screen Device List The “Z-Wave Device Management Screen Device List” is composed of 5 columns.

DEVID Displays the device or “Node” ID displayed in numerical order as you “Include” or “Add” Devices NOTE: Once a device is excluded, that node number cannot be used again, unless the controller is defaulted.

NAME Displays default and custom device names TYPE Displays the Z-Wave device type (i.e. multilevel switch, binary switch, entry controller, etc.) INFO Displays the following Icons:

Router: Chain Link: Pad Lock: The device is a routing slave

and can be used as a repeater.

The node (device) can send unsolicited messages to the TUXEDOW.

Secured Network Supported

STATUS Displays the following messages: Success Network The node has reported a normal status report. Failed Communication with this device has been lost. Update Success Search was successful when running “Device Search” operation on a

device. Update Failed Search was unsuccessful when running “Device Search” operation on a

device. Not in Secure Network Device is expected to be secured (such as an entry controller, but failed to

receive the encrypted key. (Remove device and add again closer to the TUXEDOW.)

Update Timed Out This message appears when a device does not respond when requested during a “Device Search” is performed.

Include Z-Wave Devices Each device must be installed according to the manufacturer’s instructions.

WARNING: Automation is intended for lifestyle convenience. Do not use automation for life safety and property protection.

Inclusion Note The following statement appears when you are including a device:

“A security S0 device was added to the Z-Wave network. If this is a Security S2 capable device, it is recommended to remove and re-add the device to utilize the improved security and performance of S2.” Touch OK if you understand that the device is not and S2 compatible device. If it is an S2 compatible device then exclude the device by touching Remove, then follow the inclusion process below to include again. When you include an S2 compatible device it prompts you to add the Device Specific Key (DSK). This key is found on the device you are installing.

Include (Enroll) a Light, Switch or Outlet Module Install a Z-Wave Light, Switch or Outlet module as described below. ICON ACTION NOTES

1. At the TUXEDOW Home screen:

a) Touch the Devices icon and then touch the SETUP icon to display “Z-Wave Device Management” screen.

b) Touch the ADD DEVICE icon. 2. At the device Module:

a) Touch the Function Key on the device.

Note: Z-Wave light modules may vary; follow the instructions in the User’s Guide for your specific device to include (enroll) properly into the Z-Wave network. • If a dimmer module was included, an On/Off button and a

slide bar (to control dimmer) are displayed. • If an on/off light/appliance module was included, an On/Off

button (to control the device) is displayed.

The keypad displays a series of messages: “Start add device. Please touch function key on device”

“Adding Controller Unit” “Adding Slave Unit”

“Device added successfully”

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Include (Enroll) a Resideo Thermostat Install Resideo Thermostats according to the manufacturer’s instructions. Device should be mounted in the final location and tested before adding it to the system. Note: Resideo is not responsible for property damages due to improper setting of the thermostat modes. To include a Resideo Thermostat into a Z-Wave network, do the following: ICON ACTION NOTES

1. At the TUXEDOW Home screen: a) Touch the Devices and Setup icons to display the “Z-

Wave Device Management” screen. b) Touch the ADD DEVICE icon.

2. At the Z-Wave thermostat: a) Select Thermostat; set the Time/Date. b) Follow the instructions in the thermostat Installation

Guide for “Z-Wave Inclusion”. c) To complete inclusion, touch Done. d) Touch Exit to return to normal operation.

Note: If installing another brand of thermostat, follow the instructions in the User Guide for that specific thermostat to include properly into the Z-Wave network. Note: Some thermostats do not update temperature status automatically i.e., Wayne Dalton. The keypad displays a series of messages:

“Please touch function key on device” * If not using a Resideo thermostat, inclusion procedure may vary. Refer to the thermostat instructions for the inclusion procedure. The keypad displays a series of messages:

“Please touch function key on device” “Adding Controller Unit”

“Adding Slave Unit” “Device added successfully”

Include (Enroll) a Door Lock Assemble the Z-Wave door lock. NOTE: Be sure the door lock orientation/handedness is correct. Refer to the Door Lock’s Instruction Guide and connect necessary cables, then install batteries. Include the door lock within 5 ft of the keypad; refer to the Door Lock’s Instruction Guide for enrollment procedure. NOTE: Program the user code in the control panel prior to programming that user code into the door lock. User Codes must be 4-digits. Enroll a door lock device as follows: ICON ACTION NOTES

1. At the TUXEDOW Home screen: a) Touch the Devices icon and then touch the

Setup icon to display the “Z-Wave Device Management” screen.

b) Touch the ADD DEVICE icon. 2. At the Door Lock:

a) Program the selected user code from the panel; refer to Door Lock User Guide.

Note: Door lock devices may vary; follow the instructions in the User Guide for your specific door lock to include properly and to program a new user code. The keypad displays a series of messages:

“Please touch function key on device” “Adding to Security Network” “Device added successfully”

* Inclusion procedure may vary depending on the door lock device. Refer to the door lock instructions for inclusion procedure.

Wi-Fi Thermostat Programming NOTE: Follow the installation guide provided with the Resideo Wi-Fi enabled thermostat to join the Wi-Fi network. Enrolling Press Devices > Thermostats (displays Wi-Fi thermostat management page) > Account > enter the Total Connect Comfort username and password > Save. NOTE: Enrolling the Wi-Fi thermostat in the TUXEDOW keypad synchronizes it to their Resideo Total Connect 2.0 account.

Enrolling the same Wi-Fi thermostat in Honeywell Home’s Total Comfort app produces a duplicate Wi-Fi thermostat shown in Resideo Total Connect 2.0 app.

NOTES: • Account must be configured at:

www.mytotalconnectcomfort.com • The keypad must be connected to the internet to perform

the association. • If the account is associated correctly the keypad

displays, “Account associated. Start loading devices. Please wait…”

• If the account association fails the keypad displays, “Account association failed. Please try again later.”

• Wi-Fi thermostats are only renamed using the comfort app/web.

• If using a secondary controller, the user name and password for MyTotalComfort must be entered. NOTE: Scenes programmed in the secondary keypad are local only (will not show up on Total Connect).

• The thermostat must be associated with the primary controller to use Total Connect Remote services.

• Z-Wave and Wi-Fi thermostats (max. 5) are combined in automation for a maximum number of 20.

• After successful association the thermostat is controllable via Total Connect.

• Hold and schedules from MyTotalComfort can’t be changed from the Tuxedo.


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Removing a Thermostat and/or Account Association To remove a Wi-Fi thermostat from the TUXEDOW keypad, you must remove it from the total connect comfort account. Once it synchronizes the thermostat will no longer appear.

To remove account association, touch Devices > Thermostats (displays Wi-Fi thermostat management page) > Account > remove the username and password > Save. NOTE: Pressing Save removes the current association and all Wi-Fi thermostats included automatically. The keypad

displays, “Account Association Removed.”

Exclude Z-Wave Devices Exclude a Light, Switch or Outlet Module To exclude a light, switch or outlet module from the Z-Wave network, do the following: ICON ACTION NOTES

1. At the TUXEDOW Home screen:

a) Touch the Devices and Setup icons to display the “Z-Wave Device Management” screen.

b) Highlight the device to remove and touch the Remove Device icon.

2. At the device module: a) Touch the Function Key to remove the

device from the keypad.

• Remove Device -clears the node from the keypad and resets device to the default setting.

• If the device is not removed, or to remove a defective device, refer to the Z-Wave Troubleshooting section.

Exclude a Resideo Thermostat To exclude a Resideo Thermostat from the Z-Wave network, do the following: ICON ACTION NOTES

1. At the TUXEDOW Home screen: a) Touch the Devices and Setup icons to display the

“Z-Wave Device Management” screen. b) Highlight the thermostat and touch the Remove

Device icon. 2. At the thermostat:

a) Follow the instructions in the thermostat Installation Guide under “Installer setup” to “Remove a Z-Wave Network Connection”.

b) Once the exclusion process is complete, touch Done; the thermostat is removed.

IMPORTANT: Resideo is not responsible for property damages due to improper setting of the thermostat modes. Remove Device -clears the node from the keypad and resets device to the default setting. Note: To remove a defective device, refer to the Z-Wave Troubleshooting section.

Exclude a Door Lock To exclude a door lock module from the Z-Wave network, do the following: ICON ACTION NOTES

1. At the TUXEDOW Home screen, touch the Devices and Setup icons. The “Z-Wave Device Management” screen is displayed.

2. Highlight the device to remove and touch the Remove Device icon.

3. On the door lock touch the Function Key to remove the device from the keypad.

Remove Device -clears the node from the keypad and resets device to the default setting. Notes: • If the device is not removed, or to remove a defective device, refer to Z-Wave Troubleshooting. • When excluding the door lock, the user code associated with the door lock will remain in the system. If needed refer to the panel Installation Instructions on how to remove this user code.

Abort a Z-Wave Action ICON ACTION NOTES


Wave Device Management” screen. b) Select the device name from the list and touch the

ABORT OPERATION icon to abort that process.

If inadvertently a wrong selection was made, (add, delete, or remove failed device) user can touch the ABORT OPERATION icon to abort the process.

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Remove Failed Devices ICON ACTION NOTES


Wave Device Management” screen. b) Touch the Remove Failed icon

This option removes any Z-Wave device that has failed from the list

Device Setup ICON ACTION NOTES


Wave Device Management” screen. 2. Highlight the Z-Wave device to edit 3. Change the following: Device Name: Allows you to edit the device name Display Icon: Allows you to change the icon used for this

device. 4. Device Association: See NOTES.

Each Z-Wave enabled device has a maximum number of secondary controllers, in which it has the ability to send updates. Example, a thermostat may have the ability to send up to five additional TUXEDOW’s on the same network. However, other manufacturers may not have that ability.

Replace Failed Device ICON ACTION NOTES


Wave Device Management” screen. b) Select a failed device c) Touch More d) Touch the Replaced Failed icon.

Replace Failed Device option walks you through replacing a failed device. Follow the on-screen prompts.

Default the Z-Wave Controller ICON ACTION NOTES


Wave Device Management” screen. b) Touch More c) Touch the Z-Wave Reset icon to delete all devices from

the controller and reset to factory defaults. d) Touch the Yes to continue or No to cancel button.

The message is displayed: WARNING!! This Z-WAVE controller is about to be factory defaulted and will lose all devices in the enrolled list. All Z-WAVE devices must be re-enrolled after this reset. Each device will have to be excluded before it can be re-enrolled. This process performs a Z-Wave SetDefault command. Please use this procedure only when the network primary controller is missing or otherwise inoperable.

Scene Setup The “Scene” feature is used to control the function of a single device, or multiple devices based on pre-set Conditions, Triggers, and Actions. When the trigger/condition occurs, the action is executed. Define a Scene as follows: ICON ACTION NOTES

1. At the TUXEDOW Home screen: a) Touch the Devices and Scene icons to display

the “Z-Wave Device Management” screen. b) Touch Add to set up functions for this Scene. c) Enter a Scene Name and touch OK. d) Select a “Condition,” “Trigger,” and “Action” that

you want to occur for this Scene. See example below.

Enter the new scene name by entering it on the data entry keyboard. • Use the Shift icon for capital letters. • Use the BS (Backspace) icon to make corrections. The @#$ icon is not available for use at this time.

Confirmation Do you want to save this scene? Yes or No After each selection touch Save!!

Scene Icons

Add

Edit

Delete

A Scenes must have at least a trigger and 1 action to work. Enter the event to trigger the scene in the Trigger section. The Condition section is optional.


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Scene Rules • Triggers and Conditions include: Time setting, Security mode, Thermostat setting, Door and Garage Door status and Water

Valve status. • Actions include: Security mode, Lights on/off, Thermostat setting, Door and Garage Door Lock status, Water Valve status

and recording. • Each Trigger event can have up to 3 Actions. • A Trigger event and Condition cannot be the same (i.e., if setting a Trigger event for Security, you cannot set a Security

Condition). • A total of 10 local Scenes can be created. However, it can view 20 scenes remotely from TotalConnect2.0 • On commercial panels the programming option for “Global Keypad” must be set to “0” for some Scenes to work properly.

Note: Determine if you need a Condition. The Condition is a ‘pre-condition’ set to occur prior to a trigger event. See example below. Example: Turn the lights on, when the system is disarmed, only at night. (Condition) ......... “only at Night” .......................................... Set the TIME condition (enter the Start Time and End Time). (Trigger) ............ “when the “system is Disarmed” ............ Set the Trigger to SECURITY: System Disarm (Action) .............. “Turn the “lights ON” ............................... Set the Action to LIGHT: ON

Critical Events Check the Critical Event check box to record and store a maximum of two events even when the SD card is not available. If more than two critical events occur, then the older one is replaced by the latest event

Scene Setup Options Conditional Options – After each selection touch SAVE!!! Defines an optional event that puts a condition on the trigger. If a condition is set, the condition must exist at the time of the trigger for the action to occur. Conditions include the same categories as triggers. However, conditions cannot be set with the same category as the trigger. (ex., if setting a trigger event for security, you cannot use security as a condition). In the “Condition” box, touch the Add icon. To set the time, touch the TIME button: “Set the occurrence” to Repeated, or Once. If “Repeated” was selected, choose the desired days of the week; if ONCE was selected Enter Date. The Time can be set to execute automatically at Sunrise or Sunset by touching the Sunrise/Sunset option. Note: The Sunrise/Sunset feature is dependent on the “Region” selected in the “Weather Forecast” section and requires internet access for accuracy. Or, touch the Timer button (to limit the scene to execute only from within a specified time window) and touch on the “hour/minutes” displayed to enter the desired time on the data entry keyboard. Touch on AM/PM to change the setting.

To set the security mode, touch the Security icon and select: DISARM, NIGHT, (triggers upon arming away), AWAY SECURED, STAY (triggers when exit delay has expired) and ALARM.

To set the thermostat settings, touch the Thermostat icon and select a Thermostat Device from the drop-down menu. Use the ABOVE and BELOW buttons to increase/decrease the temperature or touch the Temperature Value box and enter 2 digits for the desired temperature. Note: Test thermostats first to ensure proper function in the Scene feature. To set the door lock status, touch the Door icon and select a Door device from the drop-down menu (see notes below). Select LOCKED or UNLOCKED. To set the zones, touch the Zones icon and select a zone from the drop-down menu. Select Restore, Alarm or Fault. Note: Do not use zone Restore option in the Condition field. To set the garage door lock status, touch the Garage Door icon and select a garage door device from the drop-down menu (see notes below). Select the Condition; OPENED or CLOSED. To set the Water Valve status, touch the Water Valve icon and select a Water Valve device from the drop-down menu (see notes below). Select the Condition; OPENED or CLOSED.

Trigger Options – After each selection touch SAVE!!! In the “Trigger” box, touch the Add icon. To set the time, touch the TIME icon and “Set the occurrence” to Repeated, or Once. If “Repeated” was selected, choose the desired days of the week; If ONCE was selected, Enter Date. The Time can also be set to execute automatically at Sunrise or Sunset by touching the Sunrise/Sunset option. Note: The Sunrise/Sunset feature is dependent on the “Region” selected in the “Weather Forecast” section and requires internet access for accuracy. Or, touch the Timer button (to limit the scene to execute only from within a specified time window) and touch on the “hour/minutes” displayed to enter the desired time on the data entry keyboard. Touch on AM/PM to change the setting. To set a security mode, touch the Security icon and select: DISARM, NIGHT, AWAYSECURED, AWAY, STAY, ALARM (for residential panels only). To set the thermostat settings, touch the Thermostat icon to select the Thermostat Devices from the drop-down menu. Use the ABOVE and BELOW button to increase/decrease the temperature range or touch the Temperature Value box and enter 2 digits for the desired temperature. Note: Test thermostats first to ensure proper function in the “Scene” feature.

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To set the door lock status, touch the Door icon to select a Door device from the drop-down menu (see notes below). Select LOCKED, UNLOCKED or CODE UNLOCKED. To set the garage door lock status, touch the Garage Door icon to select a Garage Door device from the drop-down menu (see notes below). Select OPENED or CLOSED. To set the Water Valve status, touch the Water Valve icon and select a Water Valve device from the drop-down menu (see notes below). Select the Condition; OPENED or CLOSED. To set the zones, touch the Zones button and select a zone from the drop-down menu. Select Restore, Alarm or Fault. Note: Do not use zone Restore in the Condition field. Action Options – After each selection touch SAVE!!! In the “Action” box, touch the Add icon. To set the security mode, touch the Security icon and select: DISARM, AWAY, STAY, NIGHT, DISARM WITH CODE. Enter User Code, if required. To set the light on/off, touch the Light icon and select a Lighting Device OR Lighting Device Group from the drop-down menu; set the action to ON or OFF and if it is a dimming switch set the desired dim level. Touch the ON FOR TIME button (to limit the scene to execute only from within a specified time window) and touch on the “hour/minutes” displayed to enter the desired time on the data entry keyboard. Touch on AM/PM to change the setting. To set the thermostat settings, touch the Thermostat icon and select a Thermostat or Thermostat Group from the drop-down menu. Touch the Set Mode button to set the Action to “Off”, “Heat”, “Cool” Auto or EM Heat. Touch the Set Energy button and select from “Save Energy” or “Normal” energy mode. Touch the Set Point button and enter a set point value for “Heat Point” and “Cool Point”. Note: Test thermostats first to ensure proper function in the Scene. To set the door lock status, touch the Door icon and select a Door Device from the drop-down menu (see notes below). Set the action to LOCKS or UNLOCKS. To set the garage door lock status, touch the Garage Door icon to select a GARAGE Door device or GARAGE DOOR GROUP from the drop-down menu (see notes below). Select OPENED or CLOSED. To set the Water Valve status, touch the Water Valve icon and select a Water Valve device or Water Valve Group from the drop-down menu (see notes below). Select the Condition; OPENED or CLOSED. To set camera recording, touch the Recording icon to select the associated camera to record. Note: requires the MicroSD card. Notes: 1. Motorized door lock bolts physically lock and unlock the door when activated, but if the door lock installed is a non-

motorized type, activation allows the door to be manually unlocked without a key. See Compatible Devices section for further information.

2. Some thermostats do not update temperature status automatically (i.e., Wayne Dalton). 3. When using a Kwikset Smartcode Electronic Deadbolt door lock (in a Scene that is programmed to trigger when unlocked)

the Scene does not trigger if using a key; enter a user code. Create a Room Multiple devices can function as a group by associating them in a “Room”. Follow the procedure below to create a Room. ICON ACTION NOTES

1. Touch the Devices icon and Room icons. 2. Touch the ADD icon and enter a room name on

the “Data Entry” keyboard. 3. Touch SAVE. 4. Highlight the device(s) from the list that you want

to add to this Room and touch the SAVE icon.

Room names (i.e., All, etc.) are displayed across the top to the screen. Enter the new device name by entering it on the data entry keyboard. • Use the Shift icon for capital letters. • Use the BS (Backspace) icon to make corrections. The @#$ icon is not available for use at this time. Use the Edit and Delete icon to rename or delete a room.

Room Setup Icons

ADD

EDIT

DELETE

SAVE


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Updating Controllers (Keypads) with New or Removed devices When devices are added, or removed from the Z-Wave network, the device mapping information needs to be updated in the Controllers. To update the device’s network map, you do not have to remove the device first. From the Primary controller, do the following: ICON ACTION NOTES

1. Touch Add on Primary controller. 2. Touch Devices > Setup > More > Learn Mode on Secondary controller.

The controller scans for device changes. The message is displayed: “Devices added Successfully”

Z-Wave Troubleshooting

Remote Services The TUXEDOW™ supports Remote Services for controlling Z-Wave devices and scenes remotely from an associated Total Connect account. The following describes the related features: • TUXEDOW [automation] can be controlled from a smart phone, iPadTM, AndroidTM Tablet, Blackberry® or PC using Total

Connect and includes webpage support for iOS6 and Google-TV • Automation scenes can be created in both Total Connect and TUXEDOW

(Scenes created in Total Connect can be edited only via Total Connect) • Scenes created in Total Connect can be viewed from either Total Connect or directly from TUXEDOW using the Remote

selection on the TUXEDOW scenes page • Scenes created in TUXEDOW cannot be viewed from Total Connect. NOTE: It is assumed that Z-Wave® devices have already been enrolled in TUXEDOW. If not, refer to the Devices

(Automation) section in the Installation Instructions for details on enrolling Z-Wave devices and creating scenes. It is also assumed the installer has an AlarmNet 360 account and is familiar with Total Connect. If not, contact an AlarmNet representative to open an account.

The following table summarizes the relationships between Total Connect scenes and TUXEDOW scenes: Controlling Device

Scenes created in Total Connect Scenes created in TUXEDOW View Edit Scenes View Edit Scenes

Total Connect yes yes no no TUXEDOW yes no yes yes

NOTE: For troubleshooting purposes, Total Connect server information (including IP addresses) can be viewed on the Total Connect Server Setup screen by touching the TC button (see next page).

PROBLEM SOLUTION Cannot add new device.

Make sure the Z-Wave device is within range of the TUXEDOW Touchscreen. You may need to move the device closer to the keypad. Refer to the Z-Wave device Instruction Guide for proper range.

Device is within proper range but still is not enrolled.

1. At the TUXEDOW Touchscreen: a) Touch the Devices icon from the Home screen and then touch the Setup icon

to display the “Z-Wave Device Management” screen. b) If the device does not appear on the screen, touch the Remove Device icon.

2. At the Z-Wave device, touch the Function Key. The screen will display a message “Device Removed”.

3. At the TUXEDOW Touchscreen: a) Enroll device again.

Highlighted device will not delete.

When deleting a device, if the selected device remains on the screen, highlight the device name and touch the REMOVE FAILED icon.

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Remote Services Setup NOTE: If used for Remote Services, TUXEDOW should not be configured as a secondary controller. To use Remote Service, do the following: ICON ACTION NOTES

1. Verify the TUXEDOW is connected to the Internet via its

Ethernet connector. 2. Enable AlarmNet 360, enroll the communication device and

TUXEDOW keypad, and enable “Smart Home.” The screen displays a list of Automation Service Plans. Choose “Tuxedo Automation Svcs.” You will need the TUXEDOW keypad’s MAC ID and CRC number, which can be found on a label on the back of the TUXEDOW keypad or on its carton.

3. Open a Total Connect account for the user if an account does not already exist.

4. After a Total Connect account has been set up, the TUXEDOW touchscreen must be reset (powered down and powered up).

5. Enable automation devices to be controlled by Total Connect. After devices have been enabled for Total Connect, follow the Total Connect prompts to synchronize the data with TUXEDOW. Syncing is required before the enabled devices will display in Total Connect.

Only the Primary TUXEDOW (if there is more than one in the same installation) can be enrolled into Total Connect.

Controlling Automation (Z-Wave) Devices Remotely Use Total Connect to control Z-Wave devices: lamp modules (binary switch), dimmer modules (multilevel switch), thermostats, etc., from a smart phone, i-PadTM, AndroidTM Tablet, Blackberry® or PC. ICON ACTION NOTES

1. Access the Total Connect account and navigate to the

Automation section of the dashboard. 2. Select a displayed device and click the desired action. Refer

to the Total Connect online help guide for further details on controlling Z-Wave devices.

Creating Scenes in Total Connect Use the Automation section of the dashboard in Total Connect to create up to 20 scenes. Refer to the Total Connect Online Help Guide for further details and device limitations for creating an automation scene. ICON ACTION NOTES

1. Access the Total Connect account and navigate to the

Automation module. Click Create New. Enter a name for the scene, select an icon, and then click on the check boxes for the various device actions desired for that scene. Set the thermostat, if used, to the desired mode and/or temperature for that scene. Click Save when done.

2. After scenes have been created, follow the Total Connect prompts to synchronize the data with TUXEDOW. Syncing is required before scenes created in Total Connect will display in the TUXEDOW.

Scenes created in Total Connect can be edited only from Total Connect.

Viewing and Controlling Total Connect Scenes from TUXEDOW Use the Scenes icon to display and control scenes that have been created in Total Connect. ICON ACTION NOTES

1. From the Home/Security screen, touch the Devices and Scene Setup icons, then touch the Remote button. The screen displays a list of scenes created in Total Connect.

2. To control a Remote scene, select the desired scene, then click the appropriate action (ex. Run).

The Local button allows you to view a list of scenes created in TUXEDOW.


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Enabling Devices for Total Connect ICON ACTION NOTES

1. From the Home/Security screen, touch Setup > System Setup > CS Setup > Enter authorized Installer Code > TC Server Info; the “Total Connect Server Setup” screen is displayed.

2. Touch the TC icon; the “Z-Wave Device Management For Total Connect” screen is displayed.

3. Select the device that you want to enable/disable in Total Connect. NOTE: Devices are defaulted to Enable.

4. Touch the Save icon when done. 5. After devices have been enabled for Total Connect, follow the

Total Connect prompts to synchronize the data with TUXEDOW. Syncing is required before the enabled devices will display in Total Connect.

• Device IDs for Z-Wave devices could be different on TUXEDOW and Total Connect web pages.

• On Total Connect, the maximum number of supported devices is 40 switches, 3 thermostats, and 4 door locks.

Total Connect Server Screen for Troubleshooting The “TC Server Info” screen displays the current server information and Z-Wave device status. This information is typically used for IP connection troubleshooting purposes.

To access Total Connect Server Information and Z-Wave Status from the TUXEDOW keypad, do the following:

ICON ACTION NOTES

1. From the Home/Security screen, touch Setup > System Setup > CS Setup > Enter authorized Installer Code > TC Server Info; the “Total Connect Server Setup” screen is displayed with the current Server information and Z-Wave Status (enabled/disabled).

2. Touch the Connect icon to test the connection to the AlarmNet servers.

These fields are for reference only and cannot be edited.

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Z-Wave Notes:

1. The TUXEDOW ignores Z-Wave Basic Command Class commands that are sent to it but it will send Basic Command Class commands to some devices depending on their capabilities.

2. This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network.

3. The TUXEDOW supports a single Association Group (1 – also known as the lifeline) with a single NodeID. 4. The Device Specific Key (DSK) is located on the back of the unit at the bottom of the FCC Label. 5. Supported Command Classes:

Non-Secure Command Classes Secured Command Classes i.ZWAVEPLUS_INFO ii.TRANSPORT_SERVICE iii.CRC_16_ENCAP iv.APPLICATION_STATUS v.SECURITY_2 vi.SECURITY vii.INCLUSION_CONTROLLER viii.SUPERVISION ix.MULTI_CMD

x.NETWORK_MANAGEMENT_INCLUSION xi.NETWORK_MANAGEMENT_BASIC xii.NETWORK_MANAGEMENT_PROXY xiii.NETWORK_MANAGEMENT_INSTALLATION_MAINENANCE xiv.ASSOCIATION_GRP_INFO xv.DEVICE_RESET_LOCALLY xvi.MANUFACTURER_SPECIFIC xvii.POWERLEVEL xviii.NODE_PROVISIONING xix.FIRMWARE_UPDATE_MD xx.ASSOCIATION xxi.VERSION

Wireless Range Things to consider regarding RF range:

- Each wall or obstacle (such as refrigerator, big screen TV, etc.) between the remote and the destination device will reduce the maximum range of 100 feet by approximately 25-30%. NOTE: if using Z-Wave Plus devices, the range in a non-obstructed setting is 547.9ft (167 meters).

- Brick, tile or concrete walls block more of the RF signal than walls made of wooden studs and drywall.


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Compatible Devices Z-Wave devices may vary; follow the instructions in the User Guide for your specific device when adding and deleting devices into the Z-Wave network. Refer to the table below for some of the compatible devices.

Door Locks Yale Real Living Push Button Lever Lock Yale Real Living Touchscreen Lever Lock Yale Real Living Push Button Deadbolt Lock Yale Real Living Touchscreen Deadbolt Lock Schlage Link Deadbolt Lock Schlage Link Lever Lock Kwikset Smartcode Lever Lock Kwikset Smartcode Deadbolt Lock

Thermostats Honeywell Home ECC Wayne Dalton Z-Wave Thermostat Trane Z-Wave Thermostat

Appliance HomeManageable Appliance Module Wayne Dalton Small Appliance Module GE Wireless Lighting Control Plug-in Appliance Module

Lights Leviton/ViziaRF+ Switches Leviton/ViziaRF+ Dimmers Leviton/ViziaRF+ Plug-in Modules GE Wireless Lighting Control Dimmers GE Wireless Lighting Control Switches GE Wireless Lighting Control Plug-in Lamp Modules

Not all Z-wave devices have been tested and some features may produce unpredictable results.


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MULTIMEDIA

Memory Card Insertion The memory card is used for camera recording, automatic picture slide show, and software updates. Insert an 8gb to 64gb media memory card, (Micro SD/SDHC) as shown. FAT32 formatting file supported.

Tips for proper memory card handling: • Avoid touching the contacts on the card • Quit the slide show/video application before

removing the memory card.

Supported formats: Image formats: .jpg, .bmp, .png, .jpeg. Video playback formats: .avi, .ts, .mpg, .mp4, .mov, .mkv, .flv.

Camera To access the camera setup page press Multimedia > Camera. By default, the TUXEDOW takes you to the Camera Setup Page. If camera’s have already been added/discovered, then it takes you to the Camera View Page. NOTES: • Keypad must be connected to same Wi-Fi network as the cameras, before they can connect. • View the Video Camera Training Video for helpful information to aid in the setup. • Supports up to 32 cameras with up to four cameras viewable at one time. • Some older versions of these cameras may need a firmware upgrade; see separate instructions. • The cameras will appear in a Quad View mode; however, you can select icon in bottom right corner for single view.

Use the web browser to view cameras for non-security purposes only. Camera streams viewed from the web browser can stop without indication due to network connection issues.

Icon Name Description Camera Discovery Discovers all cameras with UPNP Enable Add Camera Manually add a camera Edit Camera Edit existing camera Delete Delete a selected camera Delete All Delete all camera’s Camera Settings Review the camera’s current setting Camera Wi-Fi Changes the cameras Wi-Fi settings Recording Settings Adjust the recording settings for each camera


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Discovering Cameras The camera discover icon allows you to discover network cameras (as long as they are connected to the same network as the TUXEDOW). ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch Camera Discovery and keypad says, “Discovering Camera’s please wait”.

Information window appears that says XX (where XX is the number of cameras it discovers) supported cameras are associated for recording. You can change the association in Recording Settings screen.

Add/Editing Cameras Manually ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch Add or Edit. 3. Enter the following fields

Camera Name Model IP Address User Name RTSP Password MJPEG Resolution Mobile Frame Rate RTSP Port HTTP Port #

4. Press Save when complete and the TUXEDOW attempts to connect to the camera.

Touch Save to save the data entered Touch Connect to reconnect to the camera Touch Refresh to reupload the settings from the camera Touch Reset to factory default the camera Touch TotalConn to connect the Camera to Total Connect.

Name Description

NOTE: Must be alphanumeric only, no special characters (including space) are compatible. Camera Name Default is the Camera Model (abbreviated) X, where X= The Mac

NOTE: Maximum # of cameras supported. Camera IP Address This is the address of the camera, which is assigned by the router MJPEG Streaming URL Fixed RTSP (Real Time Streaming Protocol) Port #. Select ports (554, (1024-65534)) Name Description

NOTE: Must be alphanumeric only, no special characters (including space) are compatible. Name Description

NOTE: Must be alphanumeric only, no special characters (including space) are compatible. Resolution (Options are 160x120, 320x240, 640x480)

Select from 160 x 120, 320 x 240 or 640 x 480. For best performance set video resolution to 320 x 240, 8 frames per sec.

NOTE: • Model iPCAM-WL resolution is fixed at 320 x 240 or user can change to 640x480. • When setting the resolution to 640 x 480, the recommended frame rate is 8 frames per sec. • When setting the resolution to 320 x 240, the recommended frame rate is no more than 15 frames

per second. Camera Model: Select iPCAM-WI, iPCAM-WI2, iPCAM-WO, iPCAM-ACU, iPCAM-PT or IPCAM-PT2, WVC210, ,

iPCAM-WL. NOTE: Only the AlarmNet IP cameras will work with Total Connect Remote Services.

RTSP Streaming URL Real Time Streaming Protocol, if using a Non-AlarmNet IP camera, this information will be retrieved from the camera or the cameras interface page

Mobile Streaming URL Fixed HTTP Port Default value = 80. To change enter valid port number (80 (1024-65534)).

NOTE: Do not use ports 6665-6669 for camera HTTP configuration. These ports block MPEG streaming and PT commands of Safari based PC and mobile devices

Frame Rate Options are 1, 2, 3, 4, 5, 6, 8, 10, 15, 20, 25, or 30. User Name/Password Administrative password to access the camera’s setup or viewing page.

NOTE: Every camera manufacturer makes their cameras slightly different, so Resideo does not guarantee that TUXEDOW will work with every camera that supports the above network and codec features. If using Total Connect, press TotalConn to reset the camera for remote viewing. This programs the camera to default for Total Connect compatibility. A pop-up window displays: “For remote camera viewing service, please contact your alarm company and ask for Total ConnectTM service and provide the camera’s MAC ID XX:XX:XX:XX:XX:XX. Press continue to prepare the camera for Total Connect service.” Press CONTINUE or CANCEL. Pressing Continue provides a confirmation window, which displays: “Do you want to reset the Camera?” Yes or No. See Remote Access section for more information. Press Save when done. Use Refresh to update the screen, if necessary.

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Deleting Camera(s) ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch and highlight the camera to be deleted. 3. Touch Delete.

OR Touch Delete All to erase all cameras.

Camera Settings ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch and highlight the camera to be configured. 3. Touch More, then Camera Settings. Programming Options are: Video Menu: Configure the MPEG, MPEG-4, and H.264 Video settings (Resolution, Fixed Quality, and Max Frame Rate) Network Menu: Configure the Internet Connection Type (Dynamic or Static), IP Address, Subnet Mask, Default Gateway, HTTP Port, and RTSP Port. Wireless Menu: Configure the SSID, Network Type, Security, Domain, Passphrase/ShareKey, and Chanel. Others: Allows you to restart the camera (power cycle) or Reset the keypad to Factory Defaults.

Camera Wi-Fi Settings ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch More, then Camera Wi-Fi.

Updates all discovered cameras if the Network SSID, Passphrase/ShareKey or Security has changed.

Recording Settings The camera Recording feature allows you to create a scene that records two minutes of video events onto the SD card. The first 15 seconds records the pre-event and the remaining time records the post-event. Up to four simultaneous video events can be recorded and the first four supported cameras will be associated (automatically) to the recording. A MicroSD card is required to store the recordings.

ICON ACTION NOTES

1. Touch Multimedia, then Camera. 2. Touch More, then Recording Settings. 3. Touch Recording Log to view a log of all the

recordings.

WARNING: Video recording is for lifestyle and awareness purpose only. Using this feature for life safety, person and property protection should be prohibited. It is not UL certified and it may fail at any time without any notice. Optimal configurations for video recording are: Resolution: 640*480, Frame Rate <=5FPS or Resolution: 320*240, Frame Rate <=8FPS

Event View ICON ACTION NOTES

1. Touch Multimedia, then Event View. 2. Touch Events to view the videos created by manually

recording or initiated by a scene. 3. Press Event View Setup and select the Filter by

Camera button to view a specific cameras’ event, select Show All to view all camera events or select Filter By Critical to view (if enabled) a maximum of two events that have been stored, when the Micro SD/SDHC card is not available.


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Picture TUXEDOW can display personal photo(s) on the Home screen as wallpaper or in a slide show format. ICON ACTION NOTES

1. Insert a media card (Micro SD/SDHC) with stored (jpg, .bmp, .png or .jpeg) photos.

2. Touch the Multimedia and Picture icons and then select a Picture folder to view.

3. Select a photo and touch Play to view pictures in a slide show format.

4. To set a picture as wallpaper, select the Default/Wallpaper folder to activate

5. Touch Back to return to the previous screen.

The Picture feature allows you to set up and view up to 1000 stored photos or select a photo to set it as wallpaper display.

UL Multi-Media functionality is supplementary only and has not been evaluated by UL.

Video Insert a media card (Micro SD/ SDHC) with stored (.avi, .ts, .mpg, .mp4, .mov, .mkv, or .flv) video files. NOTE: Micro SD card max size is 64GB and must be FAT32, SDXC format. Recommended is Kingston or Samsung. ICON ACTION NOTES

1. Touch the Multimedia and Video icons; then select the Video folder to view.

2. Touch Play to start the selected video file.

3. Touch the Multimedia information icon to view picture/video information.

4. Touch Back to return to the previous screen.

UL Multimedia functionality is supplementary only and has not been evaluated by UL.


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SPECIFICATIONS Mechanical: Width: ........................................................................................................................................................ 7.91 inches (200.9mm) Height: ................................................................................................................................................... 5.04 inches (128.016mm) Depth: ........................................................................................................................................................... 0.827 inches (21mm) Electrical Specifications: Backlight ON, Sound ON ....................................................................................................................................... 12VDC, 270mA Operating Environment: Humidity ................................................................................................................................................ 93% RH, non-condensing Temperature: Operating ............................................................................... 14˚ F to 131˚ F / -10˚ C to 55˚ C (UL tested: 32˚-120˚F / 0 to 49˚C) Shipping / Storage .........................................................................................................................-40˚ F to 158˚ F / -40˚C to 70˚C Z-Wave Z-Wave Controller Type ............................................................................................................................ Z-Wave Plus Controller


48

AGENCY INFORMATION FEDERAL COMMUNICATIONS COMMISSION & ISED CANADA STATEMENTS The user shall not make any changes or modifications to the equipment unless authorized by the Installation Instructions or User's Manual. Unauthorized changes or modifications could void the user's authority to operate the equipment.

CLASS B DIGITAL DEVICE STATEMENT This equipment has been tested to FCC requirements and has been found acceptable for use. The FCC requires the following statement for your information. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •If using an indoor antenna, have a quality outdoor antenna installed. •Reorient the receiving antenna until interference is reduced or eliminated. •Move the radio or television receiver away from the receiver/control panel. •Move the antenna leads away from any wire runs to the receiver/control panel. •Plug the receiver/control panel into a different outlet so that it and the radio or television receiver are on different branch circuits. •Consult the dealer or an experienced radio/TV technician for help.

ISED CLASS B STATEMENT This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

FCC / ISED STATEMENT This device complies with Part 15 of the FCC Rules, and ISED’s license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation. Cet appareil est conforme à la partie 15 des règles de la FCC et exempt de licence RSS d’ISED. Son fonctionnement est soumis aux conditions suivantes: (1) Cet appareil ne doit pas causer d' interférences nuisibles. (2) Cet appareil doit accepter toute interférence reçue y compris les interférences causant une réception indésirable.

Responsible Party / Issuer of Supplier’s Declaration of Conformity: Ademco Inc., a subsidiary of Resideo Technologies, Inc., 2 Corporate Center Drive., Melville, NY 11747, Ph: 516-577-2000 Partie responsable / Émetteur de la déclaration de conformité du fournisseur : Ademco Inc., une filiale de Resideo Technologies, Inc., 2 Corporate Center Drive., Melville, NY 11747, Tél. 516 577-2000

SUPPORT, WARRANTY, & PATENT INFORMATION For the latest documentation and online support information, please go to:

www.resideo.com

For the latest warranty information, please go to: www.security.honeywellhome.com/warranty

For patent information, see www.resideo.com

For technical support, call 1-800-645-7492 M-F 8:30am to 5pm EST REFER TO INSTALLATION INSTRUCTIONS FOR THE CONTROL PANEL WITH WHICH THIS DEVICE IS USED FOR WARRANTY INFORMATION AND LIMITATIONS OF THE ENTIRE ALARM SYSTEM.


http://www.security.honeywellhome.com/warranty



49

NOTES


The product should not be disposed of with other household waste. Check for the nearest authorized collection centers or authorized recyclers. The correct disposal of end-of-life equipment will help prevent potential negative consequences for the environment and human health.

Any attempt to reverse-engineer this device by decoding proprietary protocols, de-compiling firmware, or any similar actions is strictly prohibited.

This product manufactured by Resideo and its affiliates. The Honeywell Home Trademark is used under license from Honeywell International Inc.

2 Corporate Center Drive, Suite 100 P.O. Box 9040, Melville, NY 11747 © 2020 Resideo Technologies, Inc

www.resideo.com

Ê800-25176AgŠ 800-25176A 4/19 Rev. A



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Home Automation System Installation and Setup Guide

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