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HONEYWELL AIR DETECTIVE USER GUIDE Issue D 32352460
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Page 1: Honeywell Air Detective User Guide...The user-supplied iPad tablet which controls the device application and the interface to the cloud, and also displays the results report. The device

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HONEYWELL AIR DETECTIVE USER GUIDE

Issue D32352460

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TABLE OF CONTENTS

1.0 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2.0 PRODUCT SAFETY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

3.0 HARDWARE DESCRIPTION AND FUNCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4.0 STARTUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.1 CHARGE DEVICE BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.2 POWER UP DEVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.3 GET APP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4.4. REGISTER YOUR ACCOUNT ON THE HONEYWELL FORGE CLOUD . . . . . 11

5.0 OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

5.1 SIGN IN DEVICE AND PAIR WITH THE HONEYWELL FORGE CLOUD . . 14

5.2 SELECT AIR SAMPLE LOCATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

5.3 PREPARE AND INSERT CASSETTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

5.4 MAKE READINGS (COLLECT AIR QUALITY SAMPLES) . . . . . . . . . . . . . . . . . 21

5.5 GENERATE RESULTS AND VIEW PARTICLE ANALYSIS REPORT . . . . . . . 22

6.0 HONEYWELL AIR DETECTIVE REPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

7.0 GENERAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

8.0 MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9.0 TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

DISCLAIMERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

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1.0 INTRODUCTION

The Honeywell Air Detective is intended for use by HVAC and environmental test professionals to analyze residential air quality for selected allergens including spores, specific pollen types, as well as other organic particles.

The Honeywell Air Detective system consists of three elements:

1. The device and its associated hardware which collects the air samples and provides the particle holographic imagery to the cloud database for analysis.

2. The cloud-based, machine-learning software which analyzes the detected particles and provides a results report in near-real time.

3. The user-supplied iPad tablet which controls the device application and the interface to the cloud, and also displays the results report.

The device uses a fan to in-take and capture an air sample through the impaction sampler built into a single-use, disposable cassette. After sampling the air for three minutes, the device records holographic images of the particles detected in the air sample. These images are then sent to the cloud for on-the-spot, near real-time particle classification and display.

The results are returned to the iPad, providing an analysis report to share with the homeowner in person and via e-mail. This data is intended to help HVAC professionals and homeowners make informed decisions about the types of air handling, cleaning equipment, and services that may be beneficial to the homeowner.

Device sends holographicimages of

airborne particlesto iPad.

iPad sends holographicimages of

airborne particlesto cloud.

Cloud sendsanalysisback to

iPad.

Airborneparticles

CloudMachine learning software conducts particle analysis.

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NOTICEDEGRADED PRODUCT PERFORMANCE• Before use, allow the device to acclimate to the ambient temperature.• Perform air sample collection from 0°C to 38°C [32°F to 100°F] (non-condensing).• Ensure the device remains closed while collecting air samples. Opening the

device will disable the laser and fan, which terminates the sample.• Ensure the sliding lid on the device remains closed at all times except when

actually taking an air sample.• Dirty, hazy, or otherwise visibly contaminated air may negatively impact test results.• Although the device may be used outdoors, do not leave or store the device

outdoors for long periods of time.

2.0 PRODUCT SAFETY INFORMATION

2.1 SIGNAL WORD DEFINITIONS

• WARNING: Indicates a potentially hazardous situation, which, if not avoided, could result in death or serious injury.

• CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may result in property damage.

• NOTICE: Indicates important information that must be remembered and aids in job performance.

2.2 PRODUCT WARNING, CAUTION AND NOTICE STATEMENTS

CAUTIONPRODUCT DAMAGEEnsure the following:• The Honeywell Air Detective system is used according to this User Guide.• The Honeywell Air Detective device is used only in non-condensing locations.• The Honeywell Air Detective components are not exposed to operating

temperatures that exceed those found in Table 7.A (such as those found inside a parked vehicle during a hot day).

• The HAD device’s air inlet and outlet are kept clear at all times, including use in locations where fumes (such as kitchens) may clog the air inlet.

• The exposed glass in the cassettes is neither touched nor contaminated after the protective label is removed.

• The device imager is not touched except when it is cleaned (see Section 7.0).Failure to comply with these instructions may result in product damage.

m WARNINGPERSONAL INJURY• Ensure the laser safety interlock (laser

stops when product is opened) is not defeated.

Failure to comply with these instructions could result in death or serious injury. IEC 60825-1:2014

CLASS 1LASER PRODUCT

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3.0 HARDWARE DESCRIPTION AND FUNCTION

3.1 HONEYWELL AIR DETECTIVE SYSTEM HARDWARE

Table 3.A shows the Honeywell Air Detective system hardware. See Table 7.B for power supply specifications.

TABLE 3.A. HONEYWELL AIR DETECTIVE HARDWARE

ITEM QUANTITY

• Honeywell Air Detective device

• AC adapter power supply for external power

• Power cord for external power

1 each

(included in case)

Honeywell Air Detective single-use cassette

18

Packaged in two clear plastic tubes

containing nine cassettes each

(included in case)

Battery pack

Two sets of two

(One set included in case, the other set

provided separately)

• Battery charger dock

• AC adapter power supply

• Power cord

1 each

(not included in case, provided separately)

Foam-lined, hardshell case which contains the components noted above

1

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3.2 HARDWARE FEATURES (SEE FIGURES 3.A THROUGH 3.G, AND TABLE 3.A)

FIGURE 3.A. DEVICE EXTERNAL FEATURES

BackFront

Top

Battery ports(Battery packs not present)

Latch(Pop out and pull back to open.)

Air input vent with sliding lid(Ensure vent is kept clear at all times and that the sliding lid is closed at all times except when taking an air sample.)

Right Side Left Side

Bottom

Lable with QR code and serial number

External power port

Protective rubber bumper

Air output vent(Ensure vent is kept clear at all times.)

Air output vent(Ensure vent is kept clear at all times.) Air output vent

(Ensure vent is kept clear at all times.)

Control panel (See Figure 3.G and Table 3.A.)

Battery packs

Sliding lid closed Sliding lid open

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FIGURE 3.B. DEVICE INTERNAL FEATURES

Imager window(Do not touch. See Section 8.0 for cleaning instructions.)

Laser signal word label

Cassette location

Ribbon cable(Ensure cable does not become trapped when closing device.)

Air conduit release levers Air conduit(Removable, see Section 8.0 for cleaning instructions.)

Alignment key(Aligns with cassette keyway.)

O-Ring(If the cassette is difficult to insert or remove, use a cotton swab, such as a Q-tip�, to apply Dow Corning� 112 High Consistency Valve Sealant or equivalent lubricant.)

FIGURE 3.C. CASSETTE FEATURES

Top Bottom

Top

Protectivelabelsintact

QR Code

Keyway (Aligns with key inside device.)

Clear plastic storage tube(Should always hold nine cassettes: Ensure used cassettes are returned to the sleeve so that unused cassettes remain uncontaminated.)

Perforations

Protectivelabelsremoved

Cap(Twist and pull to remove.) Protective glass

(Do not touch.)

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NOTICE• See the documentation included with the battery pack and the charger dock for

complete specifications, charging, and recommended use information. • New batteries come 50% charged and must be fully charged before use. • Honeywell recommends using the external power option whenever possible but

having four, fully-charged batteries available, if needed.• Batteries do not have in-unit charging capability.

FIGURE 3.D. BATTERY PACK FEATURES

NewProduct documentation(Contains complete specifications, charging, and recommended use information.)

Used

FIGURE 3.E. BATTERY CHARGER DOCK FEATURES

Battery pack charger dock(See included product documentation for complete specifications, charging, and recommended use information.)

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FIGURE 3.F. CASE FEATURES

Location for optional, user-provided, locking devices.

Business card window

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FIGURE 3.G. CONTROL PANEL

Status LEDs(See Table 3.B.)

“On/Off” button “Start Reading” button

TABLE 3.B. STATUS LEDS DESCRIPTION

LEDNAME

LED COLOR AND STATE

WhiteSteady

GreenSteady

GreenFlashing

Yellow Steady

YellowFlashing

RedSteady

RedFlashing

BlueSteady

BlueFlashing

POWER Device is powered

by external power.

(notused)

(notused)

Device is powered by

battery.

(notused)

(notused)

Device power is on, ready to be initialized.

(notused)

(notused)

BATTERY(not

used)

Battery isavailable to

make areading

(collect an air sample).

(notused)

(notused)

Battery is too low to make

a reading (collect an air

sample).

Battery is not connected

or not detected.

(notused)

(notused)

(notused)

WI-FI(not

used)(not

used)(not

used)(not

used)(not

used)Wi-Fi app

error.(not

used)Wi-Fi app is connected.

Wi-Fi app available but is not

connected to a device.

FAN

Fan has completed making a reading

(collecting an air

sample). Ready to

make a new reading.

Fan ready to make

a reading (collect an air

sample).

Fan making a reading

(collecting an air sample).

(notused)

(notused)

Fan has completed making a reading

(collecting an air sample);

however, the reading

resulted in an error. Ready to make a

new reading.

Fan initialization

error.

(notused)

(notused)

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4.0 STARTUP

4.1 CHARGE THE DEVICE BATTERIESInsert the batteries into the charger dock and plug the charger dock into a wall outlet using the power cord.

4.2 POWER UP DEVICEInsert the fully charged batteries into the bottom of the device, as shown in Figure 3.A, or plug the device into external power using the power supply and power cord.

Depress the On/Off button (see Figure 3.A for location).

4.3 GET APPUsing your iPad, go to Apple App Store and search for Honeywell Air Detective.

Click “GET” to download the app.

4.4. REGISTER YOUR ACCOUNT ON THE HONEYWELL FORGE CLOUD

4.4.1. Open the Honeywell Air Detective app on your iPad. Enter your email address and click the “NEXT” button, as shown in Figure 4.A.

FIGURE 4.A. HONEYWELL FORGE SIGN IN SCREEN

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4.4.2. Click the “CREATE AN ACCOUNT” button, as shown in Figure 4.B.

FIGURE 4.B. CREATE AN ACCOUNT SELECTION SCREEN

4.4.3. Enter the requested information and click the “REGISTER” button, as shown in Figure 4.C. Your validation code will appear in your email inbox.

FIGURE 4.C. ACCOUNT REGISTRATION SCREEN

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4.4.4. Enter your validation code and click the “CREATE ACCOUNT” button, as shown in Figure 4.D, to complete the Honeywell Forge Cloud account registration.

FIGURE 4.D. ACTIVATE ACCOUNT SCREEN

4.4.5. Click the “OK” button, as shown in Figure 4.E, to complete the registration validation and activate your account.

FIGURE 4.E. ACCOUNT ACTIVATED SCREEN

4.4.6. After you are redirected to the “End User License Agreement” screen, enter the optional company information and agree to the “End User License Agreement”. Click the “Register” option.

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5.0 OPERATION

5.1 SIGN IN THE DEVICE AND PAIR WITH CLOUD

5.1.1 Enter your email or username, as shown in Figure 5.A, and click the “NEXT” button to pre-validate your sign in to the device app.

FIGURE 5.A. SIGN IN SCREEN: PRE-VALIDATION

5.1.2 After successful pre-validation, enter your credentials, as shown in Figure 5.B, and click the “SIGN IN” button,

FIGURE 5.B. SIGN IN SCREEN: SIGN IN

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5.1.3 Upon successful credential validation, you are then redirected to the device app homepage. Click the “START A READING” button, as shown in Figure 5.C.

FIGURE 5.C. DEVICE APPLICATION HOMEPAGE

5.1.4 Enter the client’s information, as shown in Figure 5.D, and click the “NEXT” button.

FIGURE 5.D. CLIENT INFORMATION TAB

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5.1.5 Click the “+ Add Device” button, as shown in Figure 5.E, to open the QR code scanner.

FIGURE 5.E. DEVICE CONNECTION TAB

5.1.6 Using your iPad, scan the QR code located on the device, as shown in Figure 5.F. Click the “+ Add Device” button, previously shown in Figure 5.E, to initiate the QR Code scan.

FIGURE 5.F. ADD NEW DEVICE QR CODE SCREEN

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5.1.7 Upon successful QR code validation, click the “JOIN” button, as shown in Figure 5.G, to connect your device to the app, as shown in Figure 5.H.

FIGURE 5.G. WI-FI PAIRING INITIALIZATION SCREEN

FIGURE 5.H. WI-FI PAIRING STATUS SCREEN

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5.2 SELECT AIR SAMPLE LOCATIONS

5.2.1 After the device is connected to the app, select the “Device connection” tab, as shown in Figure 5.I, to begin making readings (collecting air quality samples).

FIGURE 5.I. DEVICE CONNECTION TAB

5.2.2. Click the “+ Add Location” button, as shown in Figures 5.J and 5.K, to add individual air sample locations.

FIGURE 5.J. ADD AIR SAMPLE LOCATIONS TAB

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FIGURE 5.K. SELECT LOCATION OPTIONS SCREEN

5.3 PREPARE AND INSERT CASSETTE

5.3.1 Prepare a cassette for use by carefully removing the top and bottom protective labels, taking care to remove along the perforations so that the square QR code remains intact (see Figure 3.C).

5.3.2 With your iPad, scan in the cassette’s QR code, as shown in Figure 5.L.

FIGURE 5.L. SCAN CASSETTE TAB

.

5.22.

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5.3.3 Insert the cassette into the device as shown in Figure 5.M by aligning the cassette keyway with the device key, and gently, but firmly, seating the cassette.

Note: If the cassette is difficult to insert or remove, see Figure 3.B for how to apply a lubricant.

FIGURE 5.M. INSERTING A CASSETTE INTO THE DEVICE

5.3.4 Each air sample location requires a fresh cassette. Select the “Scan Cassette” tab, as shown in Figure 5.N, to start the process.

FIGURE 5.N. REFRESH CASSETTE SCREEN

Cassette keyway(Ensure alignment with device key.)

Device key(Ensure alignment with cassette keyway.)

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5.4 MAKE READINGS (COLLECT AIR QUALITY SAMPLES)

5.4.1 Ensure the sliding lid on the device is open (see Figure 3.A).

5.4.2 Click the “START A READING” button to collect an air sample. One reading takes about five minutes after which the data is sent from the device to your iPad. If desired, you may continue to make readings for other locations, as shown in Figures 5.O and 5.P.

FIGURE 5.O. START DEVICE/START A READING SCREEN

FIGURE 5.P. READING IN PROGRESS STATUS SCREEN

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5.5 GENERATE RESULTS AND VIEW PARTICLE REPORTS

5.5.1 After the desired reading(s) have been made, click the “GENERATE REPORT” button, as shown in Figure 5.Q. This action uploads the readings to the Honeywell Forge Cloud for analysis.

FIGURE 5.Q. GENERATE REPORT BUTTON

5.5.2 Upon successful report generation, you may view the particle report, as shown in Figures 5.R through 5.T.

FIGURE 5.R. REPORT GENERATION STATUS SCREEN 1

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FIGURE 5.S. REPORT GENERATION STATUS SCREEN 2

FIGURE 5.T. FINAL PARTICLE REPORT SCREEN

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5.5.3 If desired, you may share the generated reports via e-mail, as shown in Figures 5.U and 5.V.

FIGURE 5.U. SHARE REPORT SCREEN 1

FIGURE 5.V. SHARE REPORT SCREEN 2

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5.5.4 To review past readings, click on the menu bars in the upper left corner and go to the “REPORT” tab, as shown in Figures 5.W and 5.X.

FIGURE 5.W. READINGS LOG

FIGURE 5.X. READINGS LOG

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6.0 HONEYWELL AIR DETECTIVE REPORT

The detailed Honeywell Air Detective Report provides particle concentrations, images, and categories, as well as size data. It also provides important information and helpful links to aid in interpreting the results. Figure 6.A shows excerpts taken from a particle report that sampled the air in an indoor location, in this case, an office. See also Tables 6.A and 6.B for more information.

FIGURE 6.A. HONEYWELL AIR DETECTIVE REPORT EXCERPTS

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TABLE 6.A. PERFORMANCE

CHARACTERISTIC PARAMETER

Collected airborne particle image 8 mega pixel reconstructed holographic image, gray scale

Collected particle minimum diameter1 2 µm typical

Field of view 3.7 mm x 2.8 mm or 10.1 mm2

Typical particle collection efficiency2, 3: >10 µm diameter 5 µm diameter 2.5 µm diameter

>90%approximately 50%approximately 20%

Precision %4: Detailed pollen classes as shown in Table 6.B5

Spore class as shown in Table 6.B5

91% typical73% typical

% recall for spore class as shown in Table 6.B6 74% typical

Air sampling time per reading 3 min typical

Time to analyze one air sample reading in cloud7 3 min to 5 min typical1 The minimum diameter of detectable particles may actually be larger or smaller than 2 µm due to the refractive index and the opacity of the

particle at the Honeywell Air Detective’s light source wavelength (i.e., 850 nm). In some cases, particles smaller than 2 µm may be detected due to high opacity; in other cases, larger translucent particles may not be detected.

2 The collection efficiencies indicated are approximations that are derived not from empirical lab characterization, but rather from fluid dynamics models assuming 21 liter-per-minute sampling flow and certain other simplifications, including perfectly spherical particles. The collection efficiencies also assume the use of new cassettes that have been sealed and stored properly at room temperature.

3 The collection efficiencies are utilized in the calculation to translate the number of imaged particles to the average airborne particle concentration in #/m3 (i.e., the estimated average number of particles in a cubic meter of air). For example, a single 15 µm (with 100% collection efficiency) would translate to an approximate airborne particle concentration of 1 per 63 liters of air (or 16/m3); likewise, a single 2.5 µm particle (20% collection efficiency) would translate to 5 per 63 liters of air (or 79/m3).

4 The precision % values for detailed pollen classes and the spore class reflect the average percentage of correctly detected and correctly identified particles within each of the particle classes on which the machine-learning has been trained, based on a comparison between (1) Honeywell laboratory personnel’s analysis of certain particle images derived from lab-generated samples, and (2) the Honeywell Air Detective software’s analysis of those same images. In addition to providing information on these particle classes, the Particle Report also provides insight into (1) the total pollen particles detected (which includes pollen types other than the detailed pollen classes), and (2) the total non-pollen particles detected. Because the Honeywell Air Detective’s machine-learning has not been trained on every type of pollen, spore, or other non-pollen/non-spore particle, and because of the high variability in appearance of particles in the non-pollen/non-spore particle category, the precision % value is lower for total particles than it is for the detailed pollen class and spore class. The precision % values do not reflect or account for the existence of false negatives (i.e., where there has been a failure to detect a particle in the field of view). For the spore class, the % recall value described in more detail in Note 6 below is a measure of the probability of the Honeywell Air Detective machine-learning algorithms’ detection of particles present within the field of view. Note that the precision % values may not reflect performance of the Honeywell Air Detective in the field, in particular where a sample taken in the field includes types of particles on which the Honeywell Air Detective’s machine-learning has not been trained. Accordingly, the Honeywell Air Detective’s performance in the field may deviate, even significantly, from the precision % values indicated herein.

5 For comparison, an interpretation of the performance of the next best alternative (i.e., impaction sampling and off-line laboratory analysis by a trained technician) suggests that typical coefficient of variation (CV) (calculated as a ratio of the standard deviation to the mean particle concentration) ranges between 10% and 50%. See the following two references for further details on the CV of traditional methods:

1. J. Environ. Monit., 2007, 9, 855-861. 2. American Industrial Hygiene Association (AIHA) “FAQs About Spore Trap Air Sampling for Mold for Direct Microscopical Examination - Mold Analysis Document”, 2020.6 % recall is a standard machine-learning metric used to describe the probability that the Honeywell Air Detective’s algorithms will detect a

spore present within the field of view (i.e., avoid a false negative). Recall is calculated using the following formula: (TP / [TP + FN]) * 100%, where TP = True Positive, and FN = False Negative. The % recall indicated was determined based only on the Honeywell Air Detective’s performance with respect to Aspergillus and Penicillium spores and is not indicative of its performance with respect to other spore types. To constitute a “true positive,” the machine-learning algorithm’s prediction must match both the location and identification of the sample analysis conducted by Honeywell laboratory personnel.

7 Highly dependent on cellular connection of HVAC professional’s iPad (standard 3G or 4G service will result in typical analysis times). It is recommended that 2G cellular service be avoided due to much longer upload and download times.

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TABLE 6.B. HONEYWELL AIR DETECTIVE REPORT

CHARACTERISTIC PARAMETER

Indoor sample particle concentration summary

Separate summaries for:• total pollen• total spores • non-pollen/non-spore particles

Outdoor sample particle concentration summary

Separate summaries for:• tree pollen• grass pollen• weed pollen• other (unspecified) pollen• spores• non-pollen/non-spore particles

Detailed pollen classes detected(indoor and outdoor)

Eight classes from 11 pollen genera:• vernal + timothy grass (combined)• corn grass• rye grass + oak tree (combined)• pecan tree• pine tree• ragweed weed• plantain weed• pellitory + nettle weed (combined)

Spore class detected (indoor and outdoor) • Aspergillus + Penicillium

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7.0 GENERAL SPECIFICATIONS

TABLE 7.A. GENERAL

CHARACTERISTIC PARAMETER

Operating temperature range 0°C to 50°C [32°F to 122°F]

Operating humidity 95% non-condensing, at 50°C [122°F], steady state

Mains supply voltage fluctuations not applicable

Pollution degree of the intended environment Degree 2

Device dimensions 303 mm x 130 mm x 130 mm [11.9 in x 5.1 in x 5.1 in]

Approvals (provided by UL) IEC/EN 60825-1, IEC/UL 61010-1

Laser class 1

TABLE 7.B. POWER SUPPLIES1

COMPONENT MANUFACTURER DESCRIPTION

Device DC voltage power supply

Device power cord

Cincon Electronics Co. LTDP/N: TR70MB120-01E02 VI

Cincon Electronics Co. LTDP/N: 223020-01

12 V, 5.8 A adapterAC input is 80 VAC to 264 VAC

Honeywell Rechargeable lithium-ion battery pack1

Temperature ranges: operating (up to 30 days) storage (up to 30 days) charging

HoneywellModel: CK65-BTSCP/N: 318-063-001

nominal output: 3.6 Vcapacity: 7000 mAh, 25.2 Wh

-20°C to 60°C [-4°F to 140°F] -20°C to 45°C [-4°F to 113°F] -20°C to 20°C [-4°F to 168°F]

CK3 Series Quad Battery Charger dock1

Battery charger power supply

Battery charger power cord

HoneywellModel: AC20P/N: 871-230-101

Phihong851-810-002

charges four CK3 Honeywell Rechargeable lithium-ion battery packs

—1See documentation included with packaging for complete specifications, charging, and recommended use information.

IEC 60825-1:2014

CLASS 1LASER PRODUCT

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TABLE 7.C. IPAD TABLET REQUIREMENTS

CHARACTERISTIC PARAMETER

iOS version iOS 9.0+

iPad versions• iPad 2, iPad 3, iPad 4, iPad Air, iPad Air 2, latest iPad and iPad Air• iPad mini, iPad mini 2, iPad mini 3, latest iPad mini

Other requirements

• Wi-Fi enabled• Camera enabled and access granted• Location access granted• Cellular enabled if the internet is unavailable through Wi-Fi• Minimum 200 MB of space

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8.0 MAINTENANCE

8.1 Cleaning (See Figure 8.A): • Device: Remove the air conduit and use compressed air to remove debris from the

air intake vents, air conduit, and imager window.• Imager window: To remove fingerprints and other contamination, use Uvex®

Clear® Non-Abrasive Pre-Moistened Lens Cleaning Tissues to carefully wipe the imager window. Use minimal pressure to avoid cracking the glass window.

8.2 Storage:• Store the device inside a plastic bag to keep out dust. If not stored properly for

prolonged periods, ensure the device is cleaned before use.• Remove the batteries from the device if stored for prolonged periods.

FIGURE 8.A. CLEANING LOCATIONS IN THE DEVICE

Imager window

Air conduit release levers

Air conduit

Air intake vent(On top of device, shown with sliding lid open)

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TABLE 9.A. TROUBLE SHOOTING GUIDELINES

PROBLEM REMEDY

Autoexposure error fault Ensure that the laser path (path from the imager to the cassette) is not blocked..

iPad app freezes, hangs-up, and reports an error.

“Force-quit” the application:1. Double click the iPad’s home button and swipe up on

the app tile. 2. In the iPad’s Wi-Fi settings manually “forget” the

Allergen Wi-Fi address.

iPad app displays “JSON Error” during an air sample reading.

Reboot the device and the app: 1. Shut down the device by holding down the power

button. 2. Power the device back on by pressing the power button.3. Force quit the app by double clicking the iPad’s home

button and swiping up on the app tile.

Note: If other error messages are displayed or if the app does not start correctly, “force quit’ the application, as explained above, and reopen the app..

An error code listed in Table 9.2 may appear if there is an error with the cloud-based artificial intelligence.

1. Reboot the device and the app.2. Email Technical Support with the problem details.

See Tables 9.A and 9.B for common trouble shooting information. For technical support, email [email protected].

9.0 TROUBLESHOOTING

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TABLE 9.B. ERROR CODES

ERROR CODE DEFINITION

1 - INVALID_INPUT_ARGS Input command line arguments are not valid.

2 - BACKGROUND_FILE_NOT_FOUND Background image was not found at provided path.

3 - BACKGROUND_WRONG_SIZE Background image is not the same size as input image.

4 - BACKGROUND_FOV_OBSCURED Background is obscured by debris.

5 - BACKGROUND_MEAN_INTENSITY_TOO_LOW Background mean intensity is too low.

6 - BACKGROUND_MEAN_INTENSITY_TOO_HIGH Background mean intensity is too high.

7 - BACKGROUND_NOT_UNIFORM Background is not uniform enough.

8 - IMAGE_FILE_NOT_FOUND Input image was not found at provided path.

9 - IMAGE_FOV_OBSCURED Image is obscured by debris.

10 - GLOBAL_FOCUS_NOT_FOUNDGlobal best focus distance was not found in the selected range.

11 - MEM_ALLOC_ERROR Memory allocation failed.

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32352460-D-EN | D | 5/21© 2021 Honeywell International Inc. All rights reserved.

HoneywellAdvanced Sensing Technologies830 East Arapaho Road

Richardson, TX 75081

sps.honeywell.com/ast

DISCLAIMERS• Results obtained from the Honeywell Air Detective

(HAD) are to be considered preliminary in nature, and a complete analysis of air quality or contaminants would require secondary laboratory analyses. The HAD should never be used as a basis to diagnose disease or for any other healthcare or medical application. Honeywell makes no representation, warranty, or guarantee as to the accuracy of any detection, failure to detect, identification, or classification of any pollen, spore, or other particle by the HAD. Any recommendations or decisions with respect to products or services based on the HAD or its results should be made with caution given the preliminary nature of the results.

• The HAD system is designed to improve over time through advancement of its machine-learning algorithms and the availability and utilization of additional data sets. The product may be subject to inaccuracies, misidentifications, false positives, or false negatives that impact the overall results provided in this report.

• The HAD is not the exclusive method of detecting, analyzing, or identifying pollens, spores, or other particles, and the data that is analyzed – a one-time “snapshot” of the immediately surrounding air in a given location – are not the exclusive source of data relative to particles that may be present. Distinct samples taken and analyzed by the HAD in the same location may have significant variation in the types, classes, and numbers of particles detected. In addition, the particle report does not constitute a determination as to either the source or viability of any particles detected. The HAD cannot determine why a particle has been detected or predict whether such particle has been present in the past or will be present in the future. Given the HAD’s performance characteristics, the HAD and the report should not be used as the sole basis for a comprehensive indoor air quality assessment. Long-term, professional testing with laboratory analysis should be considered to obtain the most accurate assessment of indoor air quality and/or the causes of specific air quality concerns.

• Specific Comments Regarding Spores: The American Industrial Hygiene Association (AIHA) has cautioned that air sampling of spores alone cannot (1) support any definitive conclusions regarding the presence of mold in an indoor environment or (2) be used to assess potential health risks. Air sampling should be considered only as a tool used in support of an informed inspection. See https://aiha-assets.sfo2.digitaloceanspaces.com/AIHA/resources/FAQs-About-Spore-Trap-Air-Sampling-for-Mold-for-Direct-Examination-Guidance-Document.pdf. A more detailed evaluation of the origin, identity, location, and/or extent of any spores identified by the HAD can be provided by a professional experienced in mold assessment and remediation. State law may require training, certifications, and/or licenses in order to conduct mold assessment or remediation services. Where such laws apply, assessment or remediation should be carried out only by duly licensed and qualified professionals.

• It is buyer’s sole responsibility (1) to determine the suitability of the HAD for use in its application, (2) to operate the HAD in accordance with the user manual and any other instructions provided by Honeywell (including, without limitation, disposal of the single-use cassette after each use), (3) to carefully review the particle report and accurately and completely communicate the contents of the report, and provide a full copy thereof, to the homeowner, and (4) to determine, based on buyer’s experience, expertise, and other available tools, the suitability of any product or service it may offer or recommend to the homeowner.

• Any recommendations or assistance provided by Honeywell regarding the use or operation of the HAD – through our literature, the Honeywell web site, or otherwise – shall not be construed as representations or warranties of any kind, express or implied, and such information is accepted at buyer’s own risk, without any obligation or liability to Honeywell, and Honeywell assumes no responsibility for its use.

• The information we supply in this user manual is believed to be accurate and reliable as of this writing. However, Honeywell may update the user manual from time to time.

• Honeywell disclaims all implied warranties, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, incidental, or indirect damages, or lost profits or lost revenues.


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