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ZEW Workshop „Innovative Capabilities ...”, Nov 19-20, 2007 Hopes, Hypes & Disappointments – The Social Dynamics of Expectations K. Konrad & A. Ruef Cirus/ Eawag Dübendorf, Switzerland
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ZEW Workshop „Innovative Capabilities ...”, Nov 19-20, 2007

Hopes, Hypes & Disappointments– The Social Dynamics of Expectations

K. Konrad & A. RuefCirus/ Eawag

Dübendorf, Switzerland

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Overview

function of expectation dynamics in innovation processesproject approach investigating expectation dynamics within and between different actor groups contributing to fuel cell innovation

preliminary results: • discourse analysis of FC expectations• innovation activities

impact of different types of disappointment on innovation activities

? similar dynamics related to the emergence and development of innovative concepts of IT use dynamics of expectations on technological concepts, applications etc.

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expectation dynamics & innovation processes

(radical) innovations: high uncertaintytechnological characteristicsapplication scenarioseconomic potential and business modelssocio-technical scenarios and societal impacts

innovation actors have to rely on expectationsrather than knowledge

collective expectationsmutual orientation of actorsshared expectations, contested expectations

expectation dynamics, e.g. hype-disappointmentcycles

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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functions for innovation processes

motivation & legitimationcore actors with high stakes / otherstaken-for-granted expectations

orientationwhich technologies, applications, business models?which context?

shapingresearch and funding agendas, technologies, applications

coordinationheterogeneous actors: producers, R&D, financial actors, funding organisations and regulators, usersparticularly important for emerging / radical technologies

• when other coordination mechanisms – commontechnological frames, shared role models, institutionalisedincentive structures are missing

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Coordination at different stages of an innovation field

exp not yet stabilised: mutual positioningcommon agenda: obligatory point of orientation

alignment of strategies• promising potential• adaptation to the ‚inevitable‘• free-riding• image

contestationmaterialisation and institutionalisation

artefacts and systemsactor networks, supporting institutionsuse practices

--> increasing irreversibility of expectations and technologies

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Specific role of consultants?

important intermediaries in

the emergence of collective expectations • providers of forecasts on market potential of particular

technologies, applications, use and business concepts • forecasts convey objectivity, create common reference

point

enacting expectation dynamics in innovation• consulting projects promoting or even implementing

particular technologies, applications, use and business concepts

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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SNF-Project Hopes, Hypes & Disappoint-ments – lessons from stationary fuel cells

Research QuestionsHow did collective expectations evolve in different arenas influencing stationary fuel cell innovation?

• discourse analysis

How did expectation dynamics influence strategies and concrete projects of innovation actors?

• qualitative interviews

– manufacturers, suppliers, utilities, financial actors, intermediaries, funding organisations, scientists

How are expectation dynamics in stationary and mobile fuel cells related?

PartnersUniversity St. Gallen: financial actorsAustrian Research Center, Vienna: mobile FC

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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fuel cells

produce energy from hydrogen

3 application domainsmobile: cars, buses, forklifts, ...stationary

energy provision of buildings (heat, electricity) homes, small businessespower stations

portable: handys, laptops

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Preliminary findings from discourse analysis

analysis of attention cycles (quantitative) and expectation dynamics (qualitative) of different arenas

mass media, professional circles, policy, financialactors, science

• quantitative indicators: # articles, but also financial flows of private investment or public funding

differences, commonalities and interrelations• dynamics, specific expectations, framing

Scopestationary (and mobile) applicationsGerman speaking Europe1993-2006

Sourcesmajor daily and weeklynewspapers, professionalmagazines, newsletters, fundingprogrammes, financial press, investment reports

analysis of innovation activitiesR&D projects, support programmes, conferences

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Expectations: Different types

frames / interpretation schemes=> scenarios for the technology,

justification context

specific expectations

=> products, projects

generalised expectations

=> types of technology, applications

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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attention cycles: German-speaking mass media

0%

5%

10%

15%

20%

25%

20062005200420032002200120001999199819971996199519941993

% o

f iss

ues

men

tioni

ng fu

el c

ells

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hype-“disappointment“ dynamic

market entry "re-discovery" "disenchantment"

short term

< 5 years

> 5 years

> 10 years

long term1993 1995 1997 1999 2001 2003

"hype"

decentralized small power plants,

electricity production

fuel cell heating systems

energy production

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framings

"re-discovery"

economy

energy

ecology

progress

1993 1995 1997 1999 2001 2003

"hype" "disenchantment"

better technologies

protection of climate and enviroment

secure energy supply decentralisation

new markets

hydrogen economy

competition of nations

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attention cycles: professional magazines

Fuel cell articles in professional magazines

0.00

0.10

0.20

0.30

0.40

0.50

0.60

0.70

200420032002200120001999199819971996199519941993

artic

les

per i

ssue

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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attention cycles: science

Brennstoffzellenpublikationen im Science Citation Index

0

200

400

600

800

1000

1200

2004*20032002200120001999199819971996199519941993

TotalUSADeutschland

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Innovation activities in stationary FCexp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Conference activities in German speaking Europe

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Current name of the event

Dresdner Wasserstofftag

Experten-Workshop Zulassungs- und Sicherheits-Fragen (WBzU)

France - Deutschland: Fuel Cell Conference

Internationaler Deutscher Wasserstoff-Energietag

Brennstoffzellen-Technologietag Aachen

Brennstoffzellenforum Rheinland-Pfalz

Jahrestreffen Kompetenz-Netzwerk BZ und Wasserstoff NRW

Brennstoffzelleforum Hessen

Brennstoffzellenkongress der Energiewirtschaft (HEA)

f-cell Forum Brennstoffzelle Stuttgart

H2-Expo Hamburg

European PEFC Forum; European Sust. Energy Forum (Lucerne)

Brennstoffzellen-Symposium Wuppertal (NRW)

Lucerne Fuel Cell Forum

Euroforum-Jahrestagung Brennstoffzellen

VDI-GET Fachausschuss Brennstoffzellen

Hannover Messe Group Exhibit Hydrogen + Fuel Cells

Fachforum Brennstoffzellen (OTTI-Kolleg)

European SOFC Forum (Lucerne)

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

bi-annual annual

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attention cycles and conferences

0

0.05

0.1

0.15

0.2

0.25

1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

Anz

ahl A

rtik

el p

ro A

usga

be

0

10

20

30

40

50

Anz

ahl V

eran

stal

tung

stag

e

TagespresseVeranstaltungen

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Industry R&D projects on stationary FC(active in Germany)

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006current situation company name spec

CFCL UK + EWE>5 fieldtest units NetGen

German facility planned

Ceramic Fuel Cells Limited SOFC

Bosch: BBT

+RWE FuelCells

first fieldtest-units

Consortium dissloved no news

BBT ThermotechnikBuderus

PEM,

AlphaHEVA II

Viessmann Werke GmbH & Co KG

PEM,

Baxi Group

BETA 1,5 PLUS

15 beta fieldtest-units

BAXI INNOTECHeuropean fuel cell GmbH

PEM

>30 dem. plants

+Webas-to

56 beta field-test units (EURO 1/2)

Vaillant PEM,

Konsortium

3 alpha-fieldtest-unitsinhouse4000

Riesaer Brennstoffzellen-technik GmbH (Consortium)

PEM,

Sulzer Hexis

HXS Premiere 1000

>100 pre-series units installed

Galileo 1000 N

Hexis (BZM)

4 fieldtest-units Galileo 1000 N

Hexis Sulzer Hexis

SOFC

+Alstom Germany 6 dem. plants no news

BallardAlstom Ballard

PEM,

+FCE Inc.

'+RWE FuelCells

13 dem. plants

small series (35 units)

16 installed plants (Europe)

CFC Solutions GmBHMTU

MCFC

+Westinghouse

SFC-100 + gas turbine

7 demonstr. Plants SFC-100

prototype SFC-200

Siemens Power Generation AGSiemens

SOFC(+ gas

1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006

not clear/labor phase (F&E)alpha phase (prototypes) + Joint Venturebeta phase (field tests) takeover by companygamma phase (small series)

200-

300

kWel

1-10

kW

el

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Public funding (Germany)1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Federal state

NIP

+ 50/a

70

65 65

Hamburg

Niedersachsen

47 Sachsen

Schleswig-Holstein

33 Rheinland-Pfalz

Hessen

Mecklenburg-Vorpommern

19 Baden-Württemberg

10 14 Nordrhein-Westfalen

Saarland

Bayern1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

H2&FC-initiative FC-initiative

9080

Mio

12

33

1020

3040

78

7050

60

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Contradiction??

downscaling of expectations on stationary fuel cellmarket potential (time horizons)ongoing innovation activitiescontradiction to other cases where disppointmentis related to strong reduction of innovationactivities?

2 reasons for sustained innovationdownscaling of generalised expectations, yet still positive framing of the technologysupporting institutional structures have emerged duringhype phase

• innovation networks• formation of associations and committees• set-up of public research programmes and funding

schemes

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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As a conclusion ...

Can we observe collective expectations and hypedynamics related to concepts of IT use?

If so, how do these affect implementation and diffusion of these concepts?

May we ascribe a coordinating effect of IT useconcepts in IT innovation?

What about diverging perceptions of these conceptsin different actor groups?

How are expectations concerning different conceptsrelated?

May we assume a similar relationship betweenexpectations at different levels (particular concepts, framings) related to IT use concepts and realisationefforts as presented for the fuel cell case?

exp. dyn. & innov.FC expectationsFC innovation activitiestypes of disappointmentconclusion

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Thank you very much for your attention!

[email protected]

See also:Konrad, K. (2006). The Social Dynamics of Expectations: the

Interaction of Collective and Actor-Specific Expectations on Electronic Commerce and Interactive Television. Technology Analysis & Strategic Management 18(3/4), 429-444.

Konrad, K. (2006).Shifting but forceful expectations: structuring through the prospect of materialisation, Paper presented at the VII Twente Workshop, Oct 2006

Ruef, A., Markard, J. What happens after a hype? How changing expectations affected innovation activities in the case of stationary fuel cells. submitted to Technology Analysis & Strategic Management.


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