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On The JobTraining ReportA On the Job Training Project Report
Submitted in partial fulfillmentOf the requirements of
Post graduate diploma in management{Travel & tourism}
{Approved by AICTE, Govt. of INDIA}2014-2016
Submitted ByRajdeep Singh Bundela
PGDM, TTSpecialization: Tour Operations & Marketing
Roll no. : 1141052AICTE Enr. No. : 1-2407083417
Under the Guidance ofMr. Rajinder Singh
And Mr. Surinder Singh
{Director of Horizon Worldwide, New Delhi}
Submitted ToMr. C.S. Barua
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{Assistant Prof., IITTM, Gwalior}On The JobTraining Details
Horizon Worldwide Gautam Nagar, New Delhi- 110049
Under the Guidance ofMr. Rajinder Singh
And Mr. Surinder Singh
{Director of Horizon Worldwide, New Delhi}
Indian Institute of Tourism & Travel Management,
Gwalior {M.P.}Reviewer:
Mr. C.S. Barua{Assistant Prof., IITTM, Gwalior}
Start Date for Training: 21st December 2015
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End Date for Training: 30th April 2016
TABLE OF CONTENTS
PREFACE
DECLARATION
ACKNOWLEDGMENTS
TOURISM AS A SERVICE INDUSTRY
PURPOSE OF THE STUDY
INTRODUCTION OF HORIZON WORLDWIDE OFFER LETTER
CERTIFICATE WEBSITE OF HORIZON WORLDWIDE
HISTORY OF HORIZON WORLDWIDE
AFFILIATIONS OF HORIZON WORLDWIDE
MISSION & VISION
CONTACT DETAIL OF HORIZON WORLDWIDE
SERVICES
PROMOTIONAL ACTIVITIES OF HORIZON WORLDWIDE
LEARNING AT HORIZON WORLDWIDE
MY DESIGNATION AT HORIZON WORLDWIDE
SOME OF TOUR PACKAGES OF HORIZON WORLDWIDE
CONCLUSION
BIBLIOGRAPHY
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PREFACEThis report documents the work done during the On the Job Training at Horizon Worldwide, New Delhi India under the supervision of Mr. Rajinder Singh and Mr. Surinder Singh. The report first shall give an overview of the tasks completed during the period of Training with technical details. Then the results obtained shall be discussed and analyzed. Report shall also elaborate on the future works which can be persuaded as an advancement of the current work.
I have tried my best to keep report simple yet technically correct. I hope I succeed in my attempt.
Rajdeep Singh Bundela Roll no. : 1141052
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DECLARATION
I Rajdeep a student of “Post Graduate Diploma In Management in Tourism and Travel”, session 2014-2016, hereby informed that the work presented in this project entitled “Tour operations .” is the outcome of my own work, is correct to the best of my knowledge and this work has been carried out taking care of Management skills. The work presented does not infringe any patented work and has not been submitted to any other Institute or anywhere else for the award of any degree or any professional diploma.
Date: 01 May 2016 Rajdeep Singh Bundela
Roll no. : 1141052
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ACKNOWLEDGMENTS
As author like Neale Donald Walsch rightly said “The struggle ends when the gratitude begins” I too believe in same. One cannot start thanking anyone before the almighty.
I thank God for being their every time when I seek support thy hold. I thankMr. C.S. Barua Sir for giving me the opportunity to learn with Horizon Worldwide.I thank Mr. Rajinder Singh and Mr. Surinder SinghDirector of Horizon Worldwide, New Delhi–being there with me to guide me in all of my action the office.
At last but not at the least, I thank my family, teachers and friends for their and very prestigious support without which I and my report would not have been the way, it is. Once again I earnestly thank Horizon Worldwidefor sharing all their wisdom and for teaching us proficiency to work in corporate.
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Rajdeep Singh Bundela
Tourism as a Service Industry
The tourism industry, and the products and services that fall under its wide umbrella, are complex indeed. There are a number of features that make it unique.
Tourism is a subjective experience and an amalgam of products and services - not a single product
Tourism products, like all services, are intangible. A Harbour cruise, a stroll through a rainforest or a dinner at sunset are intangibles. They cannot be seen, touched, felt or sampled before purchase.
The selling of tourism is the selling of images. The Indian Tourist Commission in other countries does not sell tourism products; it sells what we may call a shifting generic image of India.
The tourism product is not a homogeneous product. We cannot standardize a service. Hotels attempt to standardize their room and service delivery as efficiently as possible through staff training and quality control procedures, but the human
Ingredient complicates the equation. As most services require interaction between the producer and consumer, each with their own set of expectations, it is highly unlikely that any product can ever be perceived equally by all customers. External factors can
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also affect the tourist experience. A bumpy flight can spoil an overseas trip and rain can ruin a Coast stay.
Tourism products are perishable. An unsold Park Grand hotel room, an unused Aircraft seat and a vacant concert seat is revenue lost. They cannot be stored for later use, as can tangible products. Hence the prevalence of discounting in services exists.
PURPOSE OF THE STUDYThe purpose of this Training is to provide trainee with valuable insights into the professional and industry-oriented side of tourism in practice. The main purpose of the study is to analyze as to what is the perception of the candidate for which the training is designed by Horizon Worldwide and Indian Institute of Tourism and Travel Management, that provides various product offerings like learning Outbound packages, Inbound packages, Domestic Packages, Visa etc. Horizon Worldwide is a big player in the travel and travel related services, this it has a wide customer base and these customers are likely to increase sales and bring in profits to the company by availing these beneficial services provided to them. As the competition is growing day by day, all the other companies are trying to match up with the level at what Horizon is today. The students of IITTM-TT 2014-2016
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have been guided in the best possible manner to achieve the best learning in the best possible manner to achieve the best learning in the most streamlined form, advancing the knowledge base to the highest form.
The main objectives of this Training were understood as the primary learning and skills the trainee brought to his notice, there were times when things were difficult for the trainee but the environment and the motivation brought high hopes for the same.
To gain insight in product Sales and to understand about the working culture.
To develop necessary skills, knowledge and attitude required in the corporate/management.
Profession. To recognize capabilities and shoulder responsibilities as
a professional. To have a feel of the problems faced by the organization
and develop creative solutions. To gain deep understanding in specific functional areas. To recognize the linkages among different functions of a
business and develop realistic solutions. Managerial perspective about organization in totality. To increase knowledge about visa and passport services. To know about the working process. To increase efficiency in the tourism sector. To have a know-how of customer relationship
management. To have a professional exposure.
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HORIZON WORLDWIDEAt Horizon Worldwide we strongly believe that business of travel is much more than business dealings, it's our commitment to buildrelationships of trust, based on knowing the needs of agents and clients alike, and our strength to deliver those promises. We at Horizon strongly believe only such partnerships can ensure that every
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one of you has the most memorable experience of traveling through this ancient land.Horizon since its inception in 1996 always believed in personalized service to our business associates and clients, and sends their queries within a day, time. Two travelers can't be identical in their needs that's the reason our brochure of programmes is just a sample of the programmes available with us. Brochure is just an indication of the scope of services we provide. Due to our experience and in-depth knowledge of this vast & ancient land we can offer you a range of programs that will help you in realize your dreams come true.Our head office is in Delhi, but we have a wide network of associate offices throughout the continent manned by professionals who are adept at their task, chosen specifically for each tour. We assure you of an once-in-a-lifetime experience. Meticulous planning, tremendous emphasis on safety and “eco-sense” form the foundation of each of our adventure trips. Add to that the efficient staff, state of the art equipment and excellent camp cuisine and you have a typical Horizon World Wide Adventures Trips.Association with leading hotels across the continent enables us to give our clients their money’s worth. This coupled with our reasonable rates makes us the most attractive tourist agency for you. We are prompt in our replies to your queries, which is why we have earned a reputation as the best and most efficient India tour operator by both our clients and our overseas partners
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OFFER LETTER
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CERTIFICATE
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History of Horizon Worldwide
Part of Horizon GROUP a family owned privately held Group ,which is 3 decade old and 2 generations in travel business ,Horizon Travel Worldwide was founded in 1996 , keeping with the company’s philosophy of personalized, specialty travel, we have built a reputation over the years for our product knowledge and service excellence. We think of travel as a serious and rewarding business.For past 20 years Horizon Worldwide’s team has pioneered and led thousands of tours, treks, safaris and expeditions all over India and our continual innovations have kept us at the forefront of exotic travel. We look forward to applying out vast experience and skills to your unique travel desires.Our head office is in New Delhi India and we have 2 additional offices in India. This provides us with the ability to provide efficient communications and quick confirmations for your requests & which enables us to serve you better.Horizon Worldwide maintains long standing relationships with all Hotels companies and local suppliers in every nook & corner of Indian
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Subcontinent and we holds memberships & are recognized by the top tourism organizations.
Affiliations of Horizon Worldwide
IATO Active Member Indian Association of Tour Operators
The Indian Association of Tour Operators (IATO) is the National body of the tourism industry. It has over 1500 members covering all segments of Tourism Industry. Established in 1982, IATO today has international acceptance, and linkages. It has close connections and constant interaction with other Tourism Associations in US, Nepal and Indonesia, where USTOA, NATO and ASITA are its member bodies; and is increasing its international networking with professional bodies for better facilitation to the International traveller visiting not only India but the entire Region.
LOGO of IATO
Recognized by Ministry of Tourism Govt of India
The Ministry of Tourism is the nodal agency for the formulation of national policies and programmes and for the co-ordination of activities of various Central Government Agencies, State Governments/UTs and the Private Sector for the development and
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promotion of tourism in the country.This Ministry is headed by the Union Minister of State for Tourism (Independent Charge).
APPROVED BY MINISTRY OF TOURISM GOVT OF INDIA | TOUR OPERATOR LICENSE NO 3 T.T.I (31)1997-TTO
LOGO of MOT
ASTA American Society of Travel Agents
ASTA (American Society of Travel Agents) is the world's largest association of travel professionals. Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc. We are the leading advocate for travel agents, the travel industry and the traveling public.
LOGO of ASTA
Society of Incentive and Travel Executives(Site)
Founded in 1973, the Society for Incentive Travel Excellence (SITE) is comprised of 2,000 members and 29 local chapters. Our members are incentive travel professionals who know from experience that incentive travel works. It works to reward, retain and motivate employees! The SITE global member community, which represents over 90 countries is on a mission to strengthen and inspire this extraordinary industry.
LOGO of SITE
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Pacific Asia Travel Association (PATA) India Chapter
Founded in 1951, the Pacific Asia Travel Association (PATA) is a not-for profit association that is internationally acclaimed for acting as a catalyst for the responsible development of travel and tourism to, from and within the Asia Pacific region. The Association provides aligned advocacy, insightful research and innovative events to its member organisations, comprising 97 government, state and city tourism bodies, 27 international airlines, airports and cruise lines, 63 educational institutions, and hundreds of travel industry companies in Asia Pacific and beyond.
LOGO of PATA
Services Export promotion council of India Ministry of Commerce
Ministry of Commerce and Industry, Government of India, with a view to give proper direction, guidance and encouragement to the Services Sector, has set up an exclusive Export Promotion Council for Services in the name of Services Export Promotion Council (SEPC). SEPC was registered under the Societies Registration Act in November, 2006. DGFT, vide Gazette Notification dated 5/3/2007, included SEPC in the list of the recognised Export Promotion Councils.
LOGO of SEPC
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Mission & Vision
Our aim is to give our clients satisfaction, value for money and a great and positive experience, which leaves them wanting to come back for more. To achieve this, we listen first to your requirements, your interests and amount of time you have available. Based on this information we will prepare your tailor-made programs, Our personal services are always assured and from the moment you set foot in India until the moment you leave, we will take care of you. Sit back, relax and enjoy the experience – you are in good hands!
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Relationships, Innovation, Flexibility, Transparency, Cost-Effectiveness. And an almost fanatical devotion to employing all these in solving your issues. After all we are ‘solution providers’ and that’s our raison d’etre. Also the main reason for enjoying more than 99% client retention rate in an industry as volatile as ours.
We are happy to help you plan your holiday, as simple or as luxurious as you desire, from a camp out in the Desert, Jungles, River side camps or in High Mountains, to a four-poster bed in a Maharaja’s palace or different star categories hotels
Contact Detail of Horizon WorldwideHorizon Worldwide H.O Horizon House :216 A/ 4 Gautam Nagar | New Delhi 110049 | India
Phone : +91 41741411/22/33
Fax : +91 11 41640605
Email: [email protected]
Email: [email protected]
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Web: www.horizontravelindia.com
SERVICES SERVICES
Of Horizon Worldwide Holidays-Inbound
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Inbound tour operators promote India as a tourist destination. We organize tours for foreign tourist visiting India. We organize individual tours, group and conferences. Various services offered in inbound business are accommodations, ticketing, round trip, excursion, land arrangements, airports transfer etc. These services are procured from providers of these services like hotels, airlines, transporters, guides etc. within India. Customers are typically individuals and are sourced by overseas principals, tour operators or travel agents. Horizon worldwide one of the subsidiaries is among the leaders in inbound tourism and works closely with tour operators worldwide. Horizon Worldwide has a widely distributed network of travel agents and tour operators worldwide.
We also act as a ground handling agent domestically for Charter flights coming from international destinations. We also offer customized individual holidays, group escorted holidays, MICE (Meetings, Conferences and Exhibitions) arrangements and emergency medical assistance.
Inbound travelers handled by our Company are primarily from Europe and USA. Our company enters into business arrangements with the foreign tour operators for servicing their customers when they in India.
International Holidays
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Outbound tourist refers to Indian Nationals traveling out of India. Our company offers outbound tour packages across approximately 50 Countries. Outbound packages include various services like air tickets, visa, travel insurance, airport transfer, hotel accommodation, sightseeing, etc.
International Holidays is further classified into following categories:
1. Group Escorted Holidays: These are ready made packages where a group of travelers is escorted by a Tour Manager.
2. Customized Individual Holidays: Tailor made packages based on individual requirements.
3. MICE: Dealers/Employees are sent on tour by Corporates.
4.Sales agency amongst other for Star Cruise, Rail Europe, Globus, Cosmos Tours, Greyhound, Amtrak, Rocky Mountaineer Vacations, Japan Rail and Costa Cruises.
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Domestic Holidays
Domestic Travel refers to Indian Nationals (Tourists, Business Travelers, Students, Leisure travelers) travelling within India. Various services offered are accommodation, ticketing, round trips, excursions, land arrangements, airport transfer, etc. These services are procured from service like hotels, airlines, transporters, guides etc.
Horizon worldwide offers all tourist services for our Domestic Customer. Our aim is provide the best services and memorable experiences to our customers. Our representative is in all over India who arranges the good services for our customer.
Car Rental {Surrindra Tourist Transport Services}
Our another Group Company is Surrindra Tourist Transport Services Surrindra Tourist Transport Services, established in 1980, is a leading Car Rental Company based in Delhi. We offer wide range of
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different car rental services across the India at the most competitive prices. We provide you the facility to find the luxury car as per your needs, preferred brand and budget. All cars are equipped with all essential modern facilities and give you every comfort to make your journey memorable for lifetime.
Our main aim is to deliver the high quality and professional rental a car services that ensure to satisfy every customer needs. We do our best to meet the expectations of our customers and give them a wonderful ride experience. Whether you want to hire a car for business or leisure trip, we are always present serve our customers with the best possible services. All the chauffeurs are highly trained, experienced and in-depth knowledge of the popular routes. They also have the capability to discover the unfamiliar routes with great efficiency and smartness. For whatever events or occasion you are looking for car hiring, our services are available for 24X7 hours.
You just need to tell us your wishes, preferences and the destination; our team will organize the whole trip efficiently to bring comfortable and pleasant feel while you are on the ride. All your requirements are kept into account and provide every possible car rental service so that you can enjoy each moment of your journey.
We operate the fleet of different luxury cars that give you an opportunity to pick the one for any occasion depending on your personal preferences. Our quality rental a car solution is complete with friendly service, first-class vehicles and excellent charges that cannot be available at any other place. The rental a car services do not include any hidden charges.We take care of our customers by providing the highly personalized attention and high end safe journey. We regular perform vehicle maintenance program and fully check our vehicles before starting any journey to avoid any kind of accident or inconvenience.
We have built an immense reputation in the car rental industry and focus on accomplish the needs of the customers; deliver quality service to any corner of the country. We have the formula to give
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100% satisfaction to our customers and are fully dedicated to deliver high level of comfort, maximum convenience and high security.
If you have any question or doubt in your mind regarding our services, do not hesitate to request for your answer. Contact us any time to get the affordable car rental service at the best deal.
Home Page of Surrindra Tourist Transport Services
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MICE { Meetings, incentives, conferencing, exhibitions}
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Our another Group Company is MICE Horizon, MICE HORIZON – the Meetings Conference & Incentive Travel Management arm of HORIZON WORLDWIDE is a specialised business unit .With over 16 years of knowledge and intimate understanding, it is the leading Organizer in India. The business has specialists focused on the whole spectrum of organising and managing international and domestic conferences, meetings events and exhibitions.
At MICE HORIZON, we are crystal clear that conferences and events need clockwork precision and intense planning on our part to ensure that our clients can conclude their business seriously, and relax at the same time. It’s a tough call but we are a tough company and we enjoy the challenge.
MICE HORIZON undertakes, on a turnkey basis, the conceptualisation to full implementation and management of events. Whether it is a meeting to bring professional or business delegates together or an international conference,MICE HORIZON offers the entire gamut of services including financial management, budgeting, event execution with all its varied requirements, travel arrangements and accommodation.
As a highly desired destination India offers world-class convention centres at exciting locations. The major metropolitan cities, such as Mumbai, Delhi, Bangalore, Hyderabad, Chennai and Cochin have the infrastructure to handle large conferences. MICE HORIZON is well-represented and ideally placed in these and other cities to deal with the requirements of prestigious events.
A member of the Prestigious international association like , SITE ASTA & PATA besides approved by Ministry of tourism Govt of India and an active Member of IATO India Association of Tour Operators .The Company handles approximately 10000 clients on an annual basis.
Home Page of MICE Horizon
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Corporate TravelCorporate travel forms a dominant share of overall travel business of our Company. We manage the travel budgets of several large national and multinational companies. Our large scale of operations enables us to effectively manage travel budgets of several Multinational Companies, Blue-Chip companies and Multinational banks to their advantage.
Company provides customers a complete basket of products for all their travel needs:
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* Air Reservations
* Hotel Reservations
* Land arrangements which include sightseeing, car rental, transfers etc.
* Passport/Visa service
* Conference/ Incentive tour arrangements
* Foreign Exchange
* Insurance
Based on requirements and volumes of business, corporate are serviced either by having a dedicated relationship team visits client’s office regularly or having a dedicated and expert travel consultant with Centralized Reservation System located at the client’s site as an ‘implant.
Hotel Reservation Horizon Worldwide is also provide the hotel Reservation, Horizon’s contact with all major Hotels chains. We are dealing with many hotels chains in all over India for example:
Taj Hotels Oberoi Hotels
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Ambassador Hotels Ashoka (ITDC) Hotels Clarks Hotels Holiday Inn Hotels Trident Hotels Le- Meridien Hotels Welcomgroup Sheraton Hotels
Heritage Hotels Usha Kiran Palace / Heritage (Gwalior)
Belvendere Palace / Heritage (Nainital) FairHavens Hotel / Heritage (Nainital) Royal Hotel / Heritage (Nainital) Chevron Rosemount / Heritage (Ranikhet) Coconut Lagoon / Heritage (Kottam) Somatheeram Ayurvedic Beach Resort/ Heritage (Kovalam) Manaltheeram Beach Resorts (P) Ltd. (Trivandrum) Surya Samudra Holiday Resort (P) Ltd/ Heritage (Trivandrum) Taj Garden Retreat / Heritage Classic (Madhurai) Fortune Hotel Central / Heritage (Darjeeling) Windamere Hotel / Heritage (Darjeeling) Jai Mahal Palace (Jaipur) Samode Haveli (Jaipur) The Raj Palace (Jaipur) Hotel Gajner Palace (Bikaner) Hotel Lallgarh Palace (Bikaner)
Laxmi Vilas Palace Hotel / Heritage Grand (Udaipur) Fateh Prakash Palace \ Heritage (Udaipur) Shikarbadi Hotel \ Heritage (Udaipur) (Udaipur) Hotel Savera Palace / Heritage (Mount Abu)) Palace Hotel (Bikaner House) / Heritage (Mount Abu) Ajit Bhavan Palace Heritage Classic (Jodhpur) Balsamand Lake Palace Heritage (Jodhpur) Hotel Karni Bhawan Heritage (Jodhpur)
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The Sawai Madhopur Lodge / Heritage (Sawai Madhopur) Laxmi Vilas Palace \ Heritage (Bharatpur) Hotel Castle Mandawa Pvt. Ltd ( Mandawa ) The Sariska Palace / Heritage (Sariska) Hotel Heritage Inn (Jaisalmer)
Resort Hotels The Marari Beach *** (Alleppey) Kayaloram Lake Resort (Alleppey) Vendbanad Lake Resorts ** (Kottayam) Kadaloram Beach Resort ** (Kovalam) Kovalam Ashok Beach Resort ***** (Kovalam) Somatheeram Ayurvedic Beach Resort (Kovalam) Surya Samudra Holiday Resort (P) Ltd (Trivandrum) Manaltheeram Beach Resorts (P) Ltd. ** (Trivandrum) Kaynes Hotel *** (Mysore) Buena Vista Resorts & Club Pvt. Ltd. **** (Chennai) Regency Resorts ** (Gwalior) Alps Holiday Resort (Dalhousie) Apple Valley Resorts **** (Kullu ) Span Resorts **** (Manali) & More Valley Resort Snow Valley Resort *** (Manali) Sagar Resorts ( Manali)
Banon Resort (Manali) Snow View Resort (Almora) Sagar Ganga Resorts (Haridwar) The Claridges Nabha (Noble Resort) (Mussoorie) Forest Resort (Mussoorie)
Promotional Activities of Horizon Worldwide
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In every business is important part is promotion, Promotion of our product, Promotion of our services for the aware to customer.
Horizon Worldwide is regular take a part in all types of tourism promotional Activities Mr. Rajinder Singh is the marketing head of Horizon Worldwide. He is regular take a part in Tourism Programs, Tourism Fairs, and Meetings to represent Horizon World in front of the tourism World.
Some tourism Program are their Horizon take a regular part
BTL - Lisbon IIMRX- Frankfurt Germany SATTE – New Delhi
For the Domestic Business we are taking a help of Print Media for our Promotion.
Some of Example:
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Learning at Horizon Worldwide
Work cultureDuring the first week of training the author was asked to observe the working environment, the ways how the deal with the clients, How to handle a File, How to Book the Hotels, Guide, Transport. Mr. Surinder singh arrange the meeting and prepare a list of Hotels and transporters which was a helpful for us while we are Book the Hotels and transporter.
Let’s Talk about Work culture in my personal view it was the Awesome, every staff member are very good and helpful they are always ready to help and motivation. Person to person understanding was main learning behind this observation.
Product knowledge Knowing about the product that a company offers to clients is very important, Mr. Surinder sir was asked to be thorough with the products that were offered. Mr. Rajinder sir was given the product brochures and some readymade programs to read and learn about the product of the company. Some of them are:-
Rajasthan Explorer
Desert Safari in Rajasthan
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Beautiful South India
South India Explored
Journey To Leh
Journey To Mountain
Goa Tour
Nainital & Jim Corbett
Golden Triangle
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Handling phone callsSir was assigned the duty of receive all the phone calls related to the queries. The following were the list of queries asked:
Queries about packages Queries about Booking Queries about visa & passport Queries about vouchers and tickets Queries about payment and settlements
Soft skills and business communication of 1st and 2nd semester of PGDM, T.T. Played a very important role in presenting himself to the clients, communication skills developed while observing the gained an edge.
Sales calls Sir assisted the sales calls. Sales calls were done at times when the customer was not able to come down to the office and need of a personal meeting with the sales executive to finalize the package or to learn about the products.
Some of the tasks done during sales call were:
Explaining the products through brochures. Finalizing the package and giving the confirmations. Collecting of payments. Handling of vouchers, passport, visas, etc. Customizing the package according to the customer.
Working on the Outlook
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The most important part of job the working on Outlook it is the main part of Communication with Hotels, Guide, Customer and Transporters. During the first week Mr. Rajindr sir given the Email ID. For these all communication now I can access Emails on my computer.
Reservation I.D. - [email protected]
Practical experienceMaking a stand for self, exchange of thoughts and ideas and executive work & social responsibilities were enhanced during this Training. Classroom teaching in TT at IITTM has helped to form a strong base and learning in tourism and this training has given the trainee to prosper in the industry.
My Designation at Horizon Worldwide
My designation at my Office as Ass. Tour Operator. And my Work as a Tour operator is:
Itinerary Planning Hotel Booking File Handling Transport Booking Call handling Payment and settlements Vouchers and tickets Handover the travel Kit
Itinerary Planning
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Creating the perfect travel itinerary template might seem like a lot of work. You have airline confirmation emails, hotel reservations, rental car information, restaurant reservations … you get the idea. There are a lot of parts to your trip that need to be organized. On top of that, you need to pick out and schedule all of your activities and sightseeing.
Hotel Booking Book the Hotel According to customer requirement.
Human habitation types
Apartment hotel Bed and breakfast Boutique hotel Cruise ship Eco hotel Guest House Homestay Hotel Hostel Inn Luxury resort Motel Serviced apartment Vacation rental
A hotel is an establishment that provides paid lodging on a short-term basis. The provision of basic accommodation, in times past, consisting only of a room with a bed, a cupboard, a small table and a washstand has largely been replaced by rooms with modern facilities, including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone, an alarm clock, a television, a safe, a mini-bar with snack foods and drinks, and facilities for making tea and coffee. Luxury features include bathrobes and slippers, a pillow menu, twin-sink vanities, and Jacuzzi bathtubs. Larger hotels may provide additional guest facilities such as a restaurant, swimming pool, fitness center, business center, childcare, conference facilities and social function services.
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Hotel rooms are usually numbered (or named in some smaller hotels and B&Bs) to allow guests to identify their room.
Hotel star Excerpt of the catalogue of criteria
Tourist
100% of the rooms with shower/WC or bath tub/WC - Daily room cleaning - 100% of the rooms with colour-TV together with remote control - Table and chair - Soap or body wash - Reception service - Facsimile at the reception - Publicly available telephone for guests - Extended breakfast - Beverage offer in the hotel - Deposit possibility
Standard
In addition to the single star (*) hotels: - Breakfast buffet - Reading light next to the bed - Bath essence or shower gel - * Bath towels - Linen shelves - Offer of sanitary products (e.g. toothbrush, toothpaste, shaving kit) - Credit Cards
Comfort
In addition to the standard star (**) hotels: - Reception opened 14 hours, accessible by phone 24 hours from inside and outside, bilingual staff (e.g. German/English) - Three piece suite at the reception, luggage service - Beverage offer in the room - Telephone in the room - Internet access in the room or in the public area - Heating facility in the bathroom, hair-dryer, cleansing tissue - Dressing mirror, place to put the luggage/suitcase - Sewing kit, shoe polish utensils, laundry and ironing service - Additional pillow and additional blanket on demand - Systematic complaint management system
Superior Comfort
The Superior flag is provided when the additional service and accommodation provisions are not sufficient for the next Hotelstar. The accommodation facilities for a superior hotel need to be on a modern level and fully renovated which is checked regularly.
First Class
In addition to the comfort star (***) hotels: - Reception opened 18 hours, accessible by phone 24 hours from inside and outside - Lobby with seats and beverage service - Breakfast buffet or breakfast menu card via room service - Minibar
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or 24 hours beverages via room service - Upholstered chair/couch with side table - Bath robe and slippers on demand - Cosmetic products (e.g. shower cap, nail file, cotton swabs), vanity mirror, tray of a large scale in the bathroom) - Internet access and internet terminal - "À la carte"-restaurant
First Class Superior
The Superior flag is provided when the first class hotel has a proven high quality not only in the rooms. The superior hotels provide for additional facilities in the hotel like a sauna or a workout room. The quality is checked regularly by mystery guesting of an external inspection service.
Luxury
In addition to the first class (****) hotels: - Reception opened 24 hours, multilingual staff - Doorman-service or valet parking - Concierge, page boy - Spacious reception hall with several seats and beverage service - Personalized greeting for each guest with fresh flowers or a present in the room - Minibar and food and beverage offer via room service during 24 hours - Personal care products in flacons - Internet-PC in the room - Safe in the room - Ironing service (return within 1 h), shoe polish service - Turndown service in the evening - Mystery guesting
Superior Luxury
The Luxury star hotels need to attain high expectations of an international guest service. The Superior Luxury star is only awarded with a system of intensive guest care.
General International Check-in & Check-out Time is as follows:
Check-in Time: 1400 hrsCheck-out Time: 1200 hrs
File Handling
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File handling is important part of tour operator, after the booking conformation from the Customer we are open the new file. In the file mention all tour related information for Examples:
Customer name Arrival dates Departure dates Hotel Details Flight Details Check in /Check out details Rates Contact details Etc.
Transport Booking Conform the transport booking according to customer requirement and number of Pax.
Call handlingReceive all the phone calls related to the queries. The following were the list of queries asked:
Queries about packages Queries about Booking Queries about visa & passport Queries about vouchers and tickets Queries about payment and settlements
Vouchers and tickets Issue the tickets according to segment of traveling and after the conform all things issue the voucher and handover to the guest before the tour starting.
Handover the travel KitAfter the all conformation on the final date when tourist come at India to stating our tour our representative is assist him on the airport and
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handover the his travel Kit. In the travel kit these are documents are inside:
Welcome Letter Itinerary Hotel Vouchers Contact list Feedback letter
Some of tour Packages of Horizon Worldwide
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01. Trekking & Monastries Of Ladakh 02.
Day 1 : Arrive / Delhi
On reaching Delhi International Airport you will be received and transferred to your Hotel. Overnight at HotelDay 2: Delhi / Leh
Today morning you will be transferred to Delhi Airport in order take flight for Leh, on reaching Leh you will be met and transfer to hotel. PM Sanker and Shanti Stupa. Overnight at Hotel.SHANKAR: The Sankar Gompa is a couple of kilometers away from Leh town. It belongs to the Gelukspa school of Tibetan Buddhism . This small Gompa is branch of the Spityk Monastery, founded by the first incarnation of Skyabje Bakula (head monk of Spituk).Shanti Stupa The Japanese for World Peace built the Shanti Stupa, at Changspa, on the hilltop, and was inaugurated by Dalai Lama in 1985. Its state of the art work attracts a lot of tourists to Ladakh and is spectacular to watch.Day 3: Leh
After breakfast proceed for full day tour of Shey, Theksey & Hemis. Today we start our excursion by visiting the monastery of Thikse. Thikse is one of the most imposing monastery in Ladakh. The monastery has 12 stories, 10 temples, a nunnery and 60 lamas in residence. It contains numerous stupas, statues, tankhas, wall painting and a large pillar engraved with the teaching of Buddha. We can also see here a collection of Tibetan scripts. After the visit of Thikse we visit the village of Shey on the eastern bank of the Indus. Shey was the royal residence and was located at an important vantage point in the Indus valley. It has a large victory stupa which is topped with gold. After the visit of the monastery of Shey we visit the monastery of Hemis. The rich monastery of Hemis is the biggest in Ladakh and is perched on top of a pleasant green hill surrounded by spectacular mountain scenery. Overnight at Hotel.
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Day 4: Leh/Spituk and trek to Zinchen (3/4 Hrs Trek)
Leave Leh early morning by Jeep and reaches at Spituk. Visit the monastery and Start trek from Zinchen easy climb gently leaving a small pass on the left, continue onto a small valley, Overnight in Tents.Day 5: Zinchen/Yurutse (4/5 Hrs Trek)
Easy gradual ascending and passing some interesting small pastures with shepherds and finally reaching Yurutse. Overnight in Tents.Day 6: Yurutse/Gandala/Skiu (6/7 Hrs Trek)
Yurutse follow path along the mountainside, then cross a small valley and follow zig zag steep path. Thereafter cross Gandala. Then long descent towards Shingo. After 2 Hrs. descent arrive in the valley of Markha and then after few hundred meters further will reach Skiu. Overnight in Tents.Day 7: Skiu/Markha (7 Hrs Trek)
From Skiu, follow a good path on the right bank of Markha where one can find great vegetation. Then cross right bank of river and cross through barren plain and arrive at Chaluk. Thereafter walk along the left bank of river and after another crossing climb towards Markha village. Good camp site beyond the village and near river. Overnight in Tents.Day 8: Markha/Tchatchutse (6/7 Hrs Trek)
Start trek towards the main valley on the right bank. The path is sometimes difficult in the river bed and pass the monastery of Humlung. Then carry on trek along the right bank and arrive in Hankar where there are several houses. The path improves and cross a broad valley on the right side. The valley becomes narrow and higher and cross bridges on to the left bank and then reaches Tchatchuste. Overnight in Tents.Day 9: Tchatchutse/Nimaling (4700 M) 3 Hrs Trek
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Trek starts on good path and several small inclines. The river is rather far to the other side and walk near a small lake, then cross pasture to Nimaling. This is one of most beautiful high valleys in Ladakh dominated by the Kang Yaze. Trek ascent towards other side and gradually reach Nimaling. Overnight in Tents.
Day 10: Nimaling/Knogmarula (5150 M)/Shang 8 Hrs Trek and drive to Hemis than to Leh
Cross the Markha valley and follow long climb along the mountain side, then zig zag road leads towards Kongmarula. Follow steep descent into gorges and then keep walking on the left bank to Chukirmo. Thereafter crossing right and left bank and arrive Shang, a beautiful camp in groves and there is a monastery an hour away from the village. Trek starts from the riverbed, then follow a good path through large blocks and then go left bank. You reach a dusty trail suitable for motor vehicles and then pass a small house and series of Chortens. Leave Martsellang on the right and follow a gently rising trail towards Hemis. Visit Hemis monastery after that drive towards to Leh via Shey and Thiksey monastery.Day 11: Leh/Delhi / Departure
Transfer in time to the airport to connect onwards flight for Delhi. On reaching Delhi you will be received and transferred to your Hotel for wash & change, later in the evening transfer to Delhi International Airport to Board Flight Back Home.
03. Rajasthan Special
Day 01 : Delhi : On arrival at international airport you will be met by our representative, meet and transfer to Hotel. Stay overnight at Hotel.Day 02 : Delhi : Day tour of Delhi visiting Old Delhi (Red Fort, Jamia Mosque, Ghandi Samadi) and New Delhi (India Gate, President House, Himayun Tomb, Qutab Minar Lotus Temple). Stay overnight at Hotel.
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Day 03 : Delhi – Agra : Morning drive to Agra, en-route visit Mathura and Sikandra, On arrival check in at hotel, evening at leisure. Stay overnight at Hotel.Day 04 : Agra – Jaipur : Morning – drive to Jaipur en-route visit to Fatehpur Sikri (deserted Mughal City) and Bird sanctuary, on arrival Jaipur check in at hotel. Stay overnight at Hotel.Day 05 :Jaipur : Morning – excursion to Amer Fort, ascend Fort on Elephants back, afternoon tour of city visiting City Palace, Jantar Mantar (observatory), Palace of Winds, Birla Temple Stay overnight at hotel.Day 06 : Jaipur – Bikaner : Morning drive to Bikaner, On arrival check in at Hotel. Stay overnight at Hotel.
Day 07 : Bikaner – Jaisalmer : Morning tour of City visiting Bikaner Fort, Lalghar Palace and excursion to Deshnoke Temple (Rat Temple), thereafter drive to Jaisalmer, en-route visit Pokhran Fort (optional), on arrival in Jaisalmer check in at Hotel. Stay overnight at Hotel.Day 08 : Jaisalmer : Morning tour of Jaisalmer, visiting Jaisalmer Fort, Gadisar, Havelies (old Houses) etc. Afternoon drive to Sam or Khuri., evening after camel safari and watching sunset at dunes drive to Jaisalmer. Stay overnight at hotel.Day 09 : Jaisalmer – Jodhpur : Morning drive to Jodhpur, on arrival in Jodhpur check in at hotel , evening at leisure. Stay overnight at Hotel.Day 10 : Jodhpur – Udaipur : Morning Tour of Jodhpur City visiting Jodhpur Fort, Jaswant Thada, Umaid Bhawan Palace, thereafter drive to Udaipur, on arrival in Udaipur check in at Hotel. Stay overnight at Hotel.Day 11 : Udaipur : Morning boat ride at Lake Pichola including Visit to Jagmandir island, followed by sightseeing tour, visiting City palace, Jagdish Temple, Sahiliyon-ki-Bari (Garden of maids of Honour) etc, evening transfer to airport for flight to Delhi, on arrival in Delhi, you
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will be met by our representative, meet and transfer to Hotel. Stay overnight at Hotel.Day 12 : Depart – Delhi : Day free for shopping, evening transfer to airport for flight to onwards journey.
04. Caves & Beaches
Day 1: Arrive/Mumbai Today on reaching International Airport you will meet and assist by our representative and transfer to Hotel. On arrival check-in at Hotel. Overnight at Hotel. Day 2: Mumbai After breakfast you will proceed for sightseeing of the city covering attractions like Gateway of India, Prince of Wales Museum, Kamla Nehru Park and the Hanging Garden situated on the slopes of Malabar Hill, offering a panoramic view of marine drive and the Crawford market, Dhobi Ghat. Overnight at Hotel.Day 3: Mumbai/Aurangabad (By Air) After breakfast you will be transferred to Airport to board the flight for Aurangabad. Upon arrival you will meet and transfer to hotel. Check-In at hotel. Later you will proceed for excursion to Ellora Caves. After visit return to the Hotel. Overnight at Hotel. Day 4: Aurangabad/Ajanta/Aurangabad After breakfast start your full day excursion to Ajanta Caves (106 Kms) — north–east of Aurangabad, date from around 200 BC to 650 AD. Ajanta is listed as a World Heritage Site by UNESCO. Late afternoon return back to Aurangabad. Overnight at Hotel.Day 5: Aurangabad/Mumbai/Goa (By Air) After breakfast you will be transferred to Airport to board the flight for Mumbai. On reaching Mumbai Airport you will meet and transfer to Departure Terminal to board the flight for Goa. Upon arrival you will meet and transfer to hotel. Check-In the hotel. Overnight at Hotel.
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Day 6: Goa After breakfast proceed to visit the world famous Churches of St Franscis Xavier,Se Cathedral,Basilica of Bom Jesus, St Cajetons Church, St Catherines Church, Tower of St.Augustine, Nunnery and Convent of St.Monica. Later Drive to the capital of Goa – Panjim city, walk along the Latin Quarter of Goa, Mala Fontainhas, visit the State Museum and later see the pious Mary Immaculate church in City Square and finally end the tour by Exploring the Markets of Panaji – Return to Hotel. Overnight at Hotel. Day 7: Goa After breakfast full day relax on beach. Overnight at Hotel. Day 8: Goa/Mumbai/ Departure (By Air) After breakfast you will be transferred to Airport to board the flight for Mumbai. On reaching Mumbai Airport you will meet and transfer to Departure Terminal to board the flight for onward journey.
05. Journey to Rural Life Bengal
Day 1 : KolkataOn reaching Kolkata you will be received and transfer to your Hotel. The remainder of the day is free to relax.Day 2 : KolkataVisit the city sights including the imposing Victoria Memorial, St Paul’s, the Indian Museum and Mother Teresa’s Mission. An optional boat-ride on the Hooghli River can be arranged.Day 3 : Kolkata / BishnupurDriving out today from Kolkata and you’re immediately off the beaten track. Stop at Bishnupur and stay for one night at the Tourist Lodge; visit the Terracotta Temple, silk weaving, and conch shell works.Day 4 : Bishnupur, Shantiniketan
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Proceed to Shantiniketan via Panchmura and Bankura; stay at the Tourist Lodge for two nights; In the afternoon visit the local Ashram to see the prayers and open air classes.Day 5 : ShantiniketanIt was in Shantiniketan that the Nobel Laureate Rabindranath Tagore wrote many of his literary classics and remoulded the cultural background of Bengal. The day is spent visiting the local sights including Vishwa Bharati, the university that Tagore founded, Kala Bhawan and the local museums. Later on in the day enjoy a Baul Dance performance.Day 6 : Shantiniketan / TarapithDrive through wonderfully rural countryside, stopping at sites of interest, to Tarapith today and stay at Sonar Bangla for the night.Day 7 : Tarapith/ BaharampurDrive to Murshidabad to see the Hazardwari (1000 Doors Palace), the Jain Temple, Katra Masjid, Palace of Devi Singh and a raw silk manufacturing site. Drive on to Baharampur for the night at Hotel Sunshine.Day 8 : MaldahDrive to Maldah, stay at Golden Park Hotel; visit the nearby sites of Gour and Pandua, known for their unique brick enamel work.Day 9 : SiliguriTake an exciting afternoon train to New Jalpaiguri station. From here it’s a short transfer to the Hotel Sinclair where you stay for the night.Day 10 : Siliguri / DarjeelingDrive to Darjeeling (or, if operational, take the famous heritage Toy Train). Stay at the delightfully characterful New Elgin hotel for a relaxing three nights .Day 11 : Darjeeling
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Early morning take a jeep to Tiger Hill to see the sunriseover the Himalayan peaks including Everest. You will also visit the Buddhist monastery at Ghoom and the Himalayan Mountaineering Institute.Day 12 : DarjeelingThere is plenty of time to simply relax and take in the scenic surrounds.Day 13 : Darjeeling / KolkataFly back to Kolkata from Bagdogra and stay at Peerless Inn for the night.Day 14 : Kolkata / DepartureMorning transfer to Board Flight Back Home.
06. Relax in Kerala
Day 1: Arrive/Kochi (Cochin)Today on reaching International Airport you will meet and assist by our representative and transfer to Hotel. Check In at Hotel. Later you will proceed to visit the Mantancherry Palace (Dutch palace) Chinese fishing nets, Jewish Synagogue, Jew Town with Santa cruz & Kathakali Dance Program . Overnight at Hotel.Day 2: Kochi ( Cochin ) /Allepey (Appx.100 kms and 2.5 Hrs drive)After breakfast drive by surface to Alleppey backwaters check in a house boat. Enjoy backwater cruise through the canals & paddyfields of backwater visiting the villages along the banks of backwater. Overnight stay at House Boat.Day 3: Allepey/Kovalam (Appx.170 kms and 4 Hrs drive)After breakfast drive by surface to Kovalam, the internationally renowned beach destination. Overnight at Hotel.Day 4: Kovalam
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After breakfast full day at leisure at Kovalam. Spend the day in the sandy beaches of Kovalam flanked by coconut groves on one side and Arabian Sea on the other.
Day 5: KovalamAfter breakfast full day at leisure at Kovalam. Spend the day in the sandy beaches of Kovalam flanked by coconut groves on one side and Arabian Sea on the other.Day 6: Kovalam/Trivandrum/DepartureAfter breakfast you will be transferred to Trivandrum Airport to board the flight for onward journey. (You must reach Airport 3 Hrs before flight departs from the Airport.)
07. Malabar Days
Day 01: Arrive – Cochin: On arrival you will be met & taken to your accommodation in historic Fort Cochin.There are no organised activities today so that you can relax and acclimatise after your journey and perhaps take a stroll to the water front to see fishermen hauling in their catch from their ingenious Chinese fishing nets. Stay overnight at Hotel.Day 02: Cochin: This morning drive and guide will meet you for a tour of fascinating Fort Cochin where much of the architecture strongly resembles that of the old capitals of Europe. The Portuguese, Dutch and British all traded and settled here and marked the town with their colonial influences. Fort Cochin is easy to explore on foot so later in the day you might like to take a walk around the antique and spice shops in Jew Town or enjoy a traditional Kathakali dance-drama
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performance in a local art centre – its quite an amazing sight! Stay overnight at Hotel.Day 03: Munnar : Today you will be taken to Munnar, Kerala`s principle tea growing area, driving uphill though cardamom plantations and undulating tea fields. This is a great opportunity to take some photos of a unique landscape, and hopefully see the tea pickers at work. This afternoon you will have time to get out and enjoy the cooler air of the hills and take a guided walk through the plantations. Stay overnight at Hotel.
Day 04: Thekkady & Periyar Wildlife Sanctuary : Morning at leisure. You may wish to explore the town and visit the Tea Museum. Drive from Munnar to Periyar today. You will descend slowly, winding your way down through the plantations before you reach the lowlands at Periyar. Stay overnight at Hotel.Day 05: Thekkady & Periyar Wildlife Sanctuary : Rise early for your guided jungle walk to enjoy the local bird life. After returning to your hotel for a late breakfast and chance to freshen up, your guide will take you to a spice plantation where you can learn about pepper, cardamom, cinnamon and vanilla among many other spices and plants. Enjoy the rest of your day at leisure. Stay overnight at Hotel.Day 06: Periyar : You will drive from Periyar to Alleppey this morning and board your private converted rice barge in time for a freshly cooked lunch. You will spend the remainder of your day cruising around the serene backwaters, a vast network of lakes, lagoons, rivers and canals and watch life go by. Stay overnight at Hotel.Day 07: The Backwaters : This morning you will disembark your houseboat after breakfast, and your driver will transfer you to your accommodation in the backwaters. It’s a great place to watch local
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fishermen at work, small vessels passing to and fro and enjoy the birdlife. Stay overnight at Hotel.Day 08: Mararikulam : Today your driver will meet you again for the short transfer along the coast to Marari Beach. Remainder of the day at leisure to relax on the beach, sunbath and take a paddle in the sea. Stay overnight at Hotel.Day 09: Mararikulam : Day at leisure. You might like to try a local ayurvedic body massage that will leave you feeling relaxed and rejuvenated. Stay overnight at Hotel.Day 10: Mararikulam – Cochin – Departure : This morning will be an early start to make the return journey to Cochin for your flight back home. Stay overnight at Hotel.
08. Wonders of Ladakh
Day 01: Arrival Leh Kushok Bakula Airport (3500m / 11565 ft). Overnight at Leh.Upon arrival welcome and meet by our representative and transfer to Hotel/Guest for check in wherein welcome tea and coffee will be served. Complete half day rest at hotel for acclimatization as it is important at the height of Ladakh. Lunch will be served at 02:00pm. Afternoon around 3:00 PM sightseeing to Shanti stupa, Leh palace and central Asian museum. Overnight at Leh in Hotel/Guest house.Day 02: Full day sightseeing of Indus valley. (Round 94 km 5/6 hrs). Overnight at Leh.Today after breakfast at 8 am full day sightseeing of Indus valley, 16th century Shey palace, 3-idiot Rancho school , 14th Thiksay monastery, 17th century Hemis monastery and Sindhu Ghat.Sightseeing start with 17th century Hemis monastery 47km from Leh. On the way stop to take picturesque photos of Shey palace and
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Thiksay monastery. After Hemis monastery drive 14th century Thiksay monastery on the same way back. Visit Thiksay monastery and Lunch at Thiksay monastery restaurant. After Thiksay monastery drive back to Leh on the way visit 3 Idiot Rancho School, 16th century Shey palace and Sindhu Ghat. Evening at leisure to explore the city on your own. Dinner & Overnight at Leh in Hotel/Guest house.Day 03: Leh–Nubra valleys via Khardong La pass.(5,602 m 120 km 4/5 hrs). Overnight at Nubra valley.Today after breakfast at 7:30 AM leave to Nubra Valley, popularly known as the valley of oasis among the tourist. The road journey from Leh to Nubra Valley passing through Khardong-La (one of the highest motorable road in the world at 5,602 Mtrs / 18,390 Ft) around 39 km from Leh. From the pass panoramic view snow peaks ranges of Zanskar valley. After 1:00 hrs drive from Khardungla pass there is Kardung village, the first village on the way to Nubra valley. Stop at Kardung village for lunch in Garden restaurant. You will arrive at Deskit village around 3:00 PM or 4:00 PM Deskit now main town of Nubra valley. Visit 14th century Deskit monastery and 107feet Maitreya Buddha. After sightseeing of Deskit monastery drive to Hunder sand-dune 6 km from Deskit monastery. Explore the scenic beauty of Hunder sand-dune and double hump camel riding. Dinner & overnight at Hunder in Deluxe camp / Hotel.
Day 04: Nubra valley – Leh by same route (120 km – 4/5 hrs). Overnight at Leh.Today after breakfast at 9:00 AM check out from hotel and drive back to Leh by same route. Stop at Kardung village for short hike in the middle of barley field and take the photos of charming Kardung village. After short hike lunch at Garden restaurant of Kardung
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village. Post lunch drive to Leh. You will arrive at Leh around 3:00 PM or 4:00 PM. Evening free to explore the Leh market. Dinner & overnight at Leh in Hotel / Guest house.Day 05: Leh – Alchi Choskor monastery (Sham Valley 75 km – 4/5 hrs). Overnight at Alchi.Today after breakfast at 8:00 AM leave to Alchi monastery drive downstream along the River Indus on Leh – Srinagar (Kashmir) Highway. Enroute visiting, Hall of fame Museum, Gurudwara Pathar Sahib, and Magnetic hill which defies the law of gravity and panoramic view of confluence of Indus – Zanskar River. Likir monastery, Likir monastery is second biggest Gelugpa sect monastery in Ladakh after Thiksay monastery. After Likir monastery drive to 11th century Alchi Choskor monastery. Lunch at Alchi village in garden restaurant. Post lunch around 3:00 PM visit 11th century Alchi monastery and hike around the village. Dinner & overnight at Alchi in Hotel / Guest house.Day 06: Alchi – Leh via Lamayuru (180 km 5/6 hrs). Overnight at Leh.Today after breakfast around 8:00 AM back to Leh enroute visiting the mesmerizing Lamayuru landscape popularly known Moon Landscapes among tourist. (You will believe why the name of this area is Moon land. Exactly the same formations of land are visible as on the moon). A drive of another 1 km took us to Lamayuru monastery. After visiting Lamayuru monastery drive back to Leh on the same way back stop at Kaltse village market for hot lunch in restaurant. After lunch at Kaltse drives another 20 km visit Rigzong monastery and Nunnery school at Rigzong. After Rigzong drive straight back to Leh. You will arrive at Leh around 5:00 PM or 6:00 PM. Evening explores the Leh market by own. Overnight at Leh in Hotel/ Guest house.
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Day 07: Leh – Pangong Lake – Leh (Round 280 km – 10/12 hrs). Overnight at Leh.Today after an early morning breakfast at 5:00 AM leave to Pangong Lake enroute visit Thiksay monastery and attend Morning Prayer of monks in the main assembly hall of the monastery and visit Shrine rooms of monastery after that drive to Pangong Lake passing through Chang-La pass 5486 Mtrs above sea level. Stop at the Chang-La pass for a short moment to takes the photo o panoramic view Chang-la pass glacier and drive down to the of Tangtse, the main nomadic village of Changthang region. From Chang-la pass to Pangong lake drive through panoramic landscapes. You will arrive at Pangong Lake around 12:30 PM. Hike around the lake to explore the beauty of lake. Hot Lunch at Pangong Lake in restaurant. After lunch drive back to Leh enroute visit Chemrey monastery. You will arrive at Leh around 5:00 PM or 6:00 PM. Dinner & Overnight at Leh in Hotel/Guest house.Day 08: Flight Leh – Delhi.After early morning breakfast transfer to airport and fly back to Delhi with sweet memories of Ladakh.
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CONCLUSION
In review this training has been an excellent and rewarding experience I have been able to meet and network with so many people that I am sure will be able to help me with opportunities in the future. One main thing that I have learned through this training is time management skills as well as self-motivation. When I first started I did not think that I was going to be able to make myself sit in an office for eight hours a day, five days a week. Once I realized what I had to do I organized my day and work so that I was not overlapping or wasting my hours. I learned that I needed to b organized and have questions ready for when it was the correct time to get feedback. From this training and time management I had to learn how to myself through being in the office for so many hours. I came up with various proposals and motivate ideas that the company is still looking into using. I am going to continue to work for company name. although I am still keeping my options open for new opportunities I will continue to work hard in my position and hope to continue to learn about the industry and meet new people. This was an excellent experience and I hope that other interns got as much out of it as I did!
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Bibliography
www.horizontravelindia.com http://www.horizontravelindia.com/mice/ http://www.rentacardelhi.in/
