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HOT Team: Pilot Program Recap Christine Paquette Howard Schwartz Lynn Murphy Ashley Hart-McIntyre Andrew Hening
HOT Team: Pilot Program Recap
Christine Paquette Howard Schwartz Lynn Murphy
Ashley Hart-McIntyre Andrew Hening
1982: Advent
of “Modern” Homelessness
Federal Affordable Housing Budget
$0
$2
$4
$6
$8
$10
$12
$14
$16
$18
1979 1983
(In billions $US)
Public Psychiatric Beds
0
50
100
150
200
250
300
350
400
1955 2005
(# per 100,000 people)
Economic Productivity v. Real Wages
0.00%
50.00%
100.00%
150.00%
200.00%
250.00%1
94
8
19
51
19
54
19
57
19
60
19
63
19
66
19
69
19
72
19
75
19
78
19
81
19
84
19
87
19
90
19
93
19
96
19
99
20
02
20
05
20
08
20
11
A History of Trying
Shelter-Bed-and-Sandwich Approach
Economic Productivity v. Real Wages
0.00%
50.00%
100.00%
150.00%
200.00%
250.00%1
94
8
19
51
19
54
19
57
19
60
19
63
19
66
19
69
19
72
19
75
19
78
19
81
19
84
19
87
19
90
19
93
19
96
19
99
20
02
20
05
20
08
20
11
“Beyond Shelter”
Law Enforcement
Unsolvable + Mitigate Impacts
Evidence-Based Best Practices
Early 1980s
Late 1980s
1990s
Early 2000s
2010s
National Homeless Paradigms
Early 1980s
Late 1980s
1990s
Early 2000s
2010s
Where We Are
When Left to
Mitigating
- Limited Funding / Want Results
- Cultural Norms + Expectations
- Limited Funding / Want Results
- Cultural Norms + Expectations
- Boards’ Limited Perspective
- Agencies Need Results
- Staff Morale
SOME Homeless People’s Needs
- Limited Funding / Want Results
- Cultural Norms + Expectations
- Boards’ Limited Perspective
- Agencies Need Results
- Staff Morale
Difficult to Serve
Fail out of Programs
More Distrust
Don’t Seek Help
Get Worse
30-50 People in San Rafael
High Cost
High Visibility
High Vulnerability
Summer 2015
Constituent-Centered Design
Homeless People’s Needs
Constituent-Centered Design
Homeless People’s Needs
- Organizations Adapt
- Accountability to the System
Constituent-Centered Design
Homeless People’s Needs
- Organizations Adapt
- Accountability to the System
- Funding and Resource Priorities Shift
- Reliance on Data & Evidence-Based Practices
600 (pro bono) Hours Later …
The Obvious
The Human Failures
Despite These
Challenges
Metric
Number Percentage
Number of Active Clients
13 ---
Number with Mental Health or Substance Use Issues
13 100%
Collective Weeks in Program
139 ---
Total Weeks Off the Street
89 64%
Total Currently Off the Street (excluding incarceration)
9 70%
Currently engaged in Alcohol or Drug Services / Mental Health Services
10 77%
The Four Pillars
1. Authority
Programs v. Rules v.
Laws
2. Intensive Case Mgm’t
3. Coordinated Entry
Vulnerability List
1. Bob S
1. Sue G
2. Sarah T
3. Pete R
4. Jen M
5. Tim G
6. Thomas V
4. Housing First
85-90% Long Term Retention
38.46 PD contacts per
month to 0.04
1/3 the Cost of the Status Quo
Questions
Update on the Ritter Center MOU
Vision
• Build coalition with shared goals
• Mitigate community impacts
• Improve services for those in need
Constraints
• Extremely limited funding through the City
• Not directly managing new contracts/services
• Buy-in from affected stakeholders is essential
• Must create comparable services
Progress To-Date • Vice Mayor reconvening the MCCMC Homeless
Subcommittee • Andrew & Jim meeting with the MMA Homeless
Subcommittee (Cathy Caprioli, Matthew Hymel, and Adam Politzer
• Reached out to mobile shower vendors • Convened Mobile Shower Working Group (i.e. “The
Care-a-van Crew”)
Work Stream
Committee Members
1-2 Months 3-6 Months 6-9 Months
Data & Operations
Andrew, Ashley Hart-McIntyre, Lynn Murphy, Sean Stevens, Susannah Clarke, Karen Strolia
Complete data collection in San Rafael, Novato, Sausalito, and West Marin
Use data to inform location and hour decisions; recruit local partners on siting and operational considerations
Launch program in July of 2017 (or sooner); modify program as needed after implementation
Finance & Business Plan
Andrew, Logan McDonnell, Susannah Clarke, County Administrator’s Office, EO???, MCF???, MMA Homeless Subcommittee
Finalize business plan; present information to MMA
Raise money for initial capital investments
Cobble together ongoing funding sources
Marketing & Design
Andrew, Bruce Burch, Paula Doubleday, Diane Doubleday, Autodesk???
Develop initial branding concept; obtain “day-in-the-life” info about current operations
Leverage marketing and design efforts to aid in fundraising; plan for launch event
Plan launch event; develop post launch marketing materials and impact metrics
NEW PROCESS • The US Post Office will host General Delivery service at their main
branch on Bellam – We will need to assist with the $1500 annual fee for service
• Ritter is on board with the new changes; allowing for a 30 day
transition period, Ritter will discontinue P.O. Box 3517 and will return to sender any personal mail coming to 16 Ritter St.
• Working with County of Marin’s Social Services Division to solidify
plan for transition to general delivery – need to streamline process to ensure access
• Will be working with other jurisdictions in Marin to provide
regional mail services
Progress To-Date • Have conferred with Food Bank about the
requirements for new sites
• Have reached out to local providers to see if they’d host (St. Vincent’s, the County, etc.) – no capacity
• Ritter has modified process to create fewer spikes in visits and less waste/littering
• “Care-a-van” concept welcomes multiple vendors included in the mobile model
Questions
