The Disruptors

John Burns Robert Cole

Image Credit: Bryan Burke (flickr | cc)

Four Stages of Disruption• Disruption of Incumbents

• Rapid Linear Evolution

• Appealing Convergence

• Complete Re-imagination

- or –

• Hotel Industry Version

– Ignore | Ignore | Worry | React

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Mobile

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Private Equity Investment

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Cloud Development

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Total Reservation Costs

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Big Data

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Revenue Management

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Guest Engagement

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The Sharing Economy

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Other Disruptors?

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