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Hotel consult ppp 10 good customer relations f

Date post: 16-Jul-2015
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Good Customer Relations Essential for the success of a business! www.hotelconsult.org [email protected] 1
Transcript

Good Customer Relations

Essential

for the success

of a business!

www.hotelconsult.org [email protected] 1

• Good Customer Service

• Product margins meet the company’s objectives

• Product margins give the customer value for money

• Relevant product development

• Innovation to meet customer’s future needs

• Regular Sales calls

• Entertainment proportional to sales potential

2

Good Customer Relationsare achieved with...

www.hotelconsult.org [email protected]

Good Customer Service

3www.hotelconsult.org [email protected]

Product margins meetthe company’sobjectives

www.hotelconsult.org [email protected] 4

Product margins givethe customer valuefor money

www.hotelconsult.org [email protected] 5

Relevant ProductDevelopment

www.hotelconsult.org [email protected] 6

Innovationto meet customer’s future needs

www.hotelconsult.org [email protected] 7

Regular Sales Calls

www.hotelconsult.org [email protected] 8

Entertainmentproportional to sales potential

www.hotelconsult.org [email protected] 9

Quality :

Are you interested in improving the Quality of your “Small and Independent” Hotel, B&B or restaurant?

Call now or e-mail for a free presentation!

www.hotelconsult.org [email protected]

We will schedule your TIPlanaccording to your budget and available time!

"you can't improve what you don't measure“W. Edwards Deming

“you can't manage what you don't measure“annonymous

is a commitment for everybody in your organization, at ALL levels, all the time!

Big Solutions for the “Small and Independent” Hospitality Entrepreneur!

Conceptualization Design Pre-opening FF&E Opening Remodel ing QA Audits – Service and Product Executives Coaching for owners and managers Conferences Seminars Workshops Learning Circles Marketing Plans Food & Beverage

HotelConsultHonduras: (504) 9957-8605 USA: (786)292-3141

[email protected] www.hotelconsult.orgSkype: emilio.vargas.hotelier Twitter: @hotelconsult

11

Thank you

for your Time!

HotelConsult

Big Solutions for the “Small and Independent”

Hospitality & Restaurant Entrepreneur.

We help you to:

Plan. Resolve. Implement. Measure. Win!

Contact:

Emilio VARGAS

12


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