Hotel Investor Sentiment Survey
Hotels & Hospitality Group | December 2014
Contributors
Jessica Jahns Head of ResearchEMEA
Lauro Ferroni Head of ResearchAmericas
Frank SorgiovanniHead of ResearchAsia Pacifi c
JLL’s Hotels & Hospitality Group serves as the hospitality industry’s global leader in real estate services for luxury, upscale, select service and budget hotels; management rights; convention centers; mixed-use developments and other hospitality properties. The fi rm’s 300 dedicated hotel and hospitality experts partner with investors and owner/operators around the globe to support and shape investment strategies that deliver maximum value throughout the entire lifecycle of an asset.
In the last fi ve years, the team completed more transactions than any other hotels and hospitality real estate advisor in the world totaling nearly US$36 billion, while also completing approximately 4,000 advisory and valuation assignments. The group’s hotels and hospitality specialists provide independent and expert advice to clients, backed by industry-leading research.
JLL is the brand name of Jones Lang LaSalle Incorporated. For more news, videos and research from JLL’s Hotels & Hospitality Group, please visit: www.jll.com/hospitality or download the Hotels & Hospitality Group’s iPhone app or iPad app from the App Store.
To view JLL’s Hotel Investor Sentiment Survey online please visit www.jll.com/HISS-2014
Table of Contents
2
12
4
6
17
23
Contributors
Global – Highlights
Americas – HighlightsShort-term and medium-term optimism increases; suggesting continued growthLeveraged IRR requirements increase slightlyCap rate expectations hold steady
Asia Pacifi c – HighlightsTrading sentiment continues to improve across most capital city marketsIRR expectations remain mixed; Australasia increasing whilst Asia was downCap rate compression shows no signs of abating
EMEA – HighlightsShort and medium term trading growth fuels investor interest in EMEAInvestors look for higher returnsCap rates stable
MethodologyTrading performance expectationsInvestment yield requirementsHotel investment cycleDefi nition of buyer and seller typesGlossary
4 Hotels & Hospitality Group | December 2014
Global Trading Performance Expectations 2000 to 2014^
GLOBAL MAJORGATEWAYS AMERICAS APAC EMEA
Investment Yield Requirements^
Leveraged IRR % 16.4% 15.4% 18.0% 12.8% 13.9%Cap Rate (Initial Yield) % 7.2% 6.6% 7.3% 7.0% 6.8%
GLOBAL
Short Term Medium Term
Trading Performance Expectations^
AMERICAS EMEAAPACMAJOR GATEWAYS
61% 66% 59% 56%63% 69% 63% 64% 66%73%
Investor Profile
Long (10-20 years) 23%
Extended (20 years+) 8%
Short (0-4 years) 24%
Intermediate (5-9 years) 45% Private/HNWI 1%
PE or RE Fund 20%
Developer/Property Company 26%
Institution 12%
Other 6%
REIT 4%
Owner Operator 31%
Short Term Cap Rate Trend^
GLOB
AL
MAJO
R GA
TEW
AYS
AMER
ICAS
APAC
EMEA
Slightlylower
LowerLower
Net Balance
Cap Rate (Initial Yield) % Long Term Average Short Term Average
Global Cap Rate (Initial Yield) Requirements 2000 to 2014^
Global Leveraged IRR Requirements 2000 to 2014^
Leveraged IRR % Long Term Average Short Term Average
Short Term Medium Term
Slightlylower
Neutral
-80%
-60%
-40%
-20%
0%
20%
40%
60%
80%
Dec-0
0Ju
n-01
Dec-0
1Ju
n-02
Dec-0
2Oc
t-03
Apr-0
4Oc
t-04
Apr-0
5Oc
t-05
Jun-
06No
v-06
Jun-
07Oc
t-07
Jun-
08Oc
t-08
Apr-0
9Oc
t-09
Apr-1
0Oc
t-10
Apr-1
1Oc
t-11
Apr-1
2Oc
t-12
May-1
3No
v-13
Apr-1
4No
v-14
Net B
alan
ce
14%
16%
18%
20%
22%
24%
Dec-0
0 Ju
n-01
Dec-0
1 Ju
n-02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-0
6 No
v-06
Jun-0
7 Oc
t-07
Jun-0
8 Oc
t-08
Apr-0
9 Oc
t-09
Apr-1
0 Oc
t-10
Apr-1
1 Oc
t-11
Apr-1
2 Oc
t-12
May-1
3 No
v-13
Apr-1
4 No
v-14
6%
7%
8%
9%
10%
11%
12%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ma
y-13
Nov-1
3 Ap
r-14
Nov-1
4
^ Weighted by number of responsesIRR = Internal Rate of ReturnSource: JLL’s Hotel Investor Sentiment SurveyNote: Net balance is the percentage of respondents who respond positively minus the percentage of respondents who respond negatively. The maximum score of + or – 100% indicates that all respondents have given a positive or negative response respectively. A score of 0% indicates the same number of positive and negative responses to a particular question.Note 2: Major gateways include Bangkok, Barcelona, Chicago, Hong Kong, London, Los Angeles, Milan, Mumbai, Munich, Moscow, New York, Paris, Rome, San Francisco, Shanghai, Sydney, Tokyo, Washington D.C. and Vancouver.
December 2014 | Hotels & Hospitality Group 5
Short Term Investment Intentions^
EMEA
Stage in the Investment Cycle^
PEAK
TROUGH
EARLY UPTURN
LATE DOWNTURN
LATE UPTURN
EARLY DOWNTURN
Americas,Asia Pacific
Development
Acquisition
Disposal100%0%
ASIA PACIFIC
GLOBAL
MAJOR GATEWAYS
EMEA
AMERICAS
GlobalHighlights• Investors’ near-term sentiment for trading globally has
increased over the past six months with investor short term expectations up 5.4 percentage points to 63.2%. Medium term sentiment softened by a modest 5.5 percentage points to 61.1%.
• Fundamentals remain strong as access to capital continues to improve and investors move ahead. Markets that had been less active are witnessing increasing activity.
• Major Gateways rank highest for short term trading at 68.8% followed by EMEA at 65.6%. Over the medium term, investors favour hotel markets in EMEA at 72.9% and major gateways at 65.9%.
• Globally, investors’ primary strategy over the next six months is acquisition at 40.3%, disposal at 31.1% and development at 28.3%.
• Investor expectations for global leveraged IRRs recorded a 130 basis point increase to 16.4%. Leveraged IRR expectations are lowest for Asia Pacifi c at 12.8% and highest for the Americas at 18.0%.
• Global cap rate expectations recorded a 10 basis point bump averaging 7.2%. Cap rate expectations are lowest for the major gateways at 6.6% and EMEA at 6.8%. Investors expect global cap rates to contract slightly over the next six months with the downward trend most evident in the Americas.
Major Gateways
6 Hotels & Hospitality Group | December 2014
Highlights• Hotel investors across North America remain optimistic
about the outlook for hotel investments, and investors’ hotel performance sentiment has improved from the last survey.
• For the next six months, investors have the most favourable view on San Francisco, Seattle and Houston; in the two-year timeframe the Caribbean ranked highest, followed by Los Angeles, Vancouver, and San Francisco.
• Investors’ targeted cap rates compressed by 10 basis points since the last survey period to 7.3% for acquisitions across the region, indicative of lower cost of both debt and equity capital, which will result in rising real estate values.
• JLL has produced a separate Hotel Investor Sentiment Survey on Latin America which is available at www.jll.com/hospitality.
Americas
December 2014 | Hotels & Hospitality Group 7
Short-term and medium-term optimism increases; suggesting continued growth
Economic news remains encouraging across North America. As the U.S. economy continues to expand at a healthy clip, hotel performance is exhibiting steady growth as well. Of the top-25 U.S. markets, 21 have reached their pre-recession revenue per available room peaks. Driven by more positive hotel operating profi ts, hotel investors have a resoundingly positive outlook for continued lodging sector growth.
Short Term Medium Term
-60%
-40%
-20%
0%
20%
40%
60%
80%
Sep-
00De
c-00
Jun-
01De
c-01
Jun-
02De
c-02
Oct-0
3Ap
r-04
Oct-0
4Ap
r-05
Oct-0
5Ju
n-06
Nov-0
6Ju
n-07
Oct-0
7Ju
n-08
Oct-0
8Ap
r-09
Oct-0
9Ap
r-10
Oct-1
0Ap
r-11
Oct-1
1Ap
r-12
Oct-1
2Ap
r-13
Nov-1
3Ap
r-14
Nov-1
4
Net B
alanc
e
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Americas Trading Performance Expectations 2000 to 2014^
JLL calculates a net balance of investor sentiment representing the percentage of respondents who indicate a positive performance outlook, minus the proportion of respondents who expect negative performance for the given time frames. Broadly, the net balance sentiment of approximately 60% is indicative of 80% of investors having a positive performance outlook versus only 20% that have a negative outlook.
In the most recent survey, the net balance of investors’ short-term hotel performance sentiment is at a survey high, nearly eight percentage points above the previous survey results. Medium term net balance is nearly two percentage points above the previous survey results. On a market-by-market basis, cities with highly positive performance expectations include the Caribbean, Los Angeles, Vancouver, San Francisco and Seattle.
Medium Term Short Term
-20% 0% 20% 40% 60% 80% 100%
Atlanta
Boston
Caribbean
Chicago
Dallas
Denver
Hawaii
Houston
Los Angeles
Miami
Montreal
New York
Orlando
Philadelphia
Phoenix
San Diego
San Francisco
Seattle
Toronto
Vancouver
Washington DC
AM Average*
Net Balance
Note: * Weighted by the number responsesSource: JLL’s Hotel Investor Sentiment Survey
Trading Performance Expectations
In the six-month timeframe, the net balance of performance expectations became more positive in nearly every market surveyed. Seattle, Atlanta, Dallas, Phoenix, Philadelphia and San Francisco experienced double-digit increases in investors’ weight of positive opinion since the previous survey, as corporate and group demand continue to grow.
8 Hotels & Hospitality Group | December 2014
Cities where investors’ net balance of performance expectations are positive but below the U.S. average include Dallas, Phoenix, Atlanta, Orlando, Chicago and Philadelphia. However, as previously mentioned, many of these markets experienced signifi cant increases in performance expectations since the prior survey.
Dallas continues to benefi t from improving performance expectations due to the state’s strong economy and demographic trends. In Phoenix, increasing hotel demand is now absorbing new supply that caused the market to have a slow recovery. Atlanta’s hotel performance is on the rise as RevPAR is up nearly 14% in 2014. Orlando continues to face below-peak group room nights, though market-wide demand is up 6% in 2014. Philadelphia experienced modest operating growth in 2014. In Chicago, net balance scores are below some of the other gateway markets due to supply concerns; however, investors’ net balance has increased since the last survey in the short term by four percentage points.
Both Houston and Dallas are expected to post double digit RevPAR increases in 2014 and investors’ performance expectations for the next six months improved since the last survey. In Houston, increasing demand and favourable economic conditions has led to the development of a 1,000-room convention centre hotel, which is expected to open in late 2016.
Of the three Canadian markets, Vancouver’s medium-term performance outlook is most encouraging, followed by Toronto and Montreal, respectively. Vancouver and Toronto garnered among the highest medium-term performance expectations in the Americas. Given the emerging fundamentals and rising investment activity in the region, we have spun off our coverage of Latin America into our dedicated and separate Latin America Hotel Investor Sentiment Survey, which covers 18 markets across the region in depth.
In terms of investors’ target strategies for the next six months, 46% of respondents are primarily pursuing acquisitions, while 31% are focusing on selling assets. These results should continue to lead to an increase in transaction activity across the country; investment volume is forecast to end 2014 at USD25 billion in the U.S., marking a six-year high.
The proportion of respondents citing development as their main strategy, at 23%, represents a one percentage point increase since our last survey. Moreover, expectations suggesting a minor uptick in supply growth are consistent with national supply growth fi gures which are also slightly higher than those of last year. That said, the proportion of investors citing development intentions remains the lowest for North America among the regions in this survey, underlining the expectation that supply additions will continue to remain below the long-term average.
According to the survey, development intentions are highest in Boston, San Francisco, and Seattle and lowest in Phoenix, Orlando and Atlanta. This is an interesting result in that the latter three markets have historically been some of the lowest barrier to entry markets in the Americas. Branded mid-market hotels will make up the majority of new inventory as upscale select service properties comprise 60% of the region’s active pipeline.
Leveraged IRR requirements increase slightly
Across the board, investors are targeting leveraged IRRs of 18.0%. This is up 30 basis points since the last survey but remains 20 basis points below the most recent three-year average.
The overall tightening in leveraged IRRs is driven by improving economic conditions, as well as the low cost of debt and increasing competition for assets. New York and Los Angeles exhibited the lowest IRR requirements at 16.7% and 16.9%, respectively, given their low perceived risk profi les. Markets where survey respondents have higher requirements for leveraged IRRs include Phoenix, Orlando, Atlanta, Houston and Denver.
Americas Leveraged IRR Long Term Average Short Term Average
15%
16%
17%
18%
19%
20%
21%
22%
23%
24%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Nov-1
3 Ap
r-14
Nov-1
4
Leve
rage
d IR
R %
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Leveraged IRR Requirements 2000 to 2014^
December 2014 | Hotels & Hospitality Group 9
10%
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
New
York
Los A
ngele
s
Hawa
ii
Bosto
n
San F
ranc
isco
San D
iego
Miam
i
Was
hingto
n DC
Seatt
le
Chica
go
Toro
nto
Phila
delph
ia
Vanc
ouve
r
Dalla
s
Denv
er
Atlan
ta
Hous
ton
Phoe
nix
Orlan
do
Montr
eal
Carib
bean
Leve
rage
d IR
R %
North America Average
Source: JLL’s Hotel Investor Sentiment Survey
Leveraged IRR Requirements
Debt continues to fl ow into the market, which should put further downward pressure on credit spreads and drive liquidity, which remain well above spreads earned by lenders during 2006 and 2007 allowing for further tightening. Treasury markets have stabilised and yields remain historically low even with the end of the Federal Reserve’s quantitative easing program on the horizon. Also, capital from international sources is targeting high-profi le hotels.
Government debt yields continue to decline, and the overall cost of capital is down to levels seen in mid-May. CMBS issuance across commercial real estate is up 14% year-over-year. Unsecured debt raised by REITs is strong, while balance sheet lenders such as life companies and commercial banks remain competitive.
Cap rate expectations hold steady
Across North America, investors’ targeted capitalisation rates (initial yields) compressed by 10 basis points since the last survey to 7.3%. Respondents’ expected cap rates are slightly lower than levels recorded in late 2006, and among the lowest on record. Cap rate expectations are 40 basis points below the most recent three-year average, with the compression being driven by favourable operating fundamentals, low cost of debt and high amount of equity pursuing the sector, which are cumulatively resulting in value appreciation.
Americas Cap Rate (Initial Yield) Long Term Average Short Term Average
7%
8%
9%
10%
11%
12%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Nov-1
3 Ap
r-14
Nov-1
4
Cap
Rate
(Init
ial Y
ield)
%
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Americas Cap Rate (Initial Yield) Requirements 2000 to 2014^
Across markets surveyed in the region, respondents have the lowest cap rate expectations for New York, San Francisco, Hawaii, Boston and Miami. Denver and Houston rank in the middle of the pack, and investors have the highest cap rate expectations for Montreal and the Caribbean. According to the survey, investors expect cap rates to trend downward over the next six months, as hotels continue to be a favored asset class.
North America Average
4%
5%
6%
7%
8%
9%
10%
11%
12%
New
York
San F
ranc
isco
Hawa
iiBo
ston
Miam
iLo
s Ang
eles
Seatt
leW
ashin
gton D
CSa
n Dieg
oCh
icago
Toro
ntoVa
ncou
ver
Denv
erHo
uston
Phila
delph
iaDa
llas
Atlan
taOr
lando
Phoe
nixMo
ntrea
lCa
ribbe
an
Cap R
ate (I
nitial
Yiel
d) %
Source: JLL’s Hotel Investor Sentiment Survey
Cap Rate (Initial Yield) Requirements
10 Hotels & Hospitality Group | December 2014
-30% -20% -10% 0% 10% 20% 30%
AtlantaBoston
CaribbeanChicago
DallasDenverHawaii
HoustonLos Angeles
MiamiMontreal
New YorkOrlando
PhiladelphiaPhoenix
San DiegoSan Francisco
SeattleToronto
VancouverWashington DC
AM Average*
Net Balance (Positive/Higher and Negative/Lower)
Note: * Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Short Term Cap Rate Trend
December 2014 | Hotels & Hospitality Group 11
6%5%
Stage in the Investment Cycle^
100%0%
Short Term InvestmentIntentions
Planned Nature of Investment
Investor Profile
Long (10-20 years) 23%
Extended (20 years+) 8%
Short (0-4 years) 24%
Intermediate (5-9 years) 45% Private/HNWI 1%
PE or RE Fund 21%
Developer/Property Company 26%
Institution 12%
Other 4%
REIT 4%
Owner Operator 32%
25%New hotel acquisitionopportunities
21%New conversion acquisition opportunities
14%Refurbishment of existing stock
14%New hotel managementopportunities
15%Acquisition of land for development
6%New hotel lending opportunities
5%Development of land-banked stock
DevelopmentAcquisition Disposal
SHORT TERMMEDIUM TERM
Exposure to Hotel Real Estate
DECREASE
INCREASEMAINTAIN
Caribbean, Chicago, Dallas, Denver, Houston, Montreal, Orlando, Philadelphia, Phoenix, Seattle, Toronto, Vancouver, Washington DC
Atlanta, Boston, Hawaii, Los Angeles, Miami, New York, San Diego, San Francisco
Most Acquisitive Groups59
% 65%
36%
29%
AM AVERAGE^
Investment Fund / Private Equity Hotel OperatorREIT
PHOENIX
WASHINGTON DC
CARIBBEAN
DALLAS
ATLANTA
PHILADELPHIA
SEATTLE
DENVER
SAN DIEGO
LOS ANGELES
MIAMI
ORLANDO
CARIBBEAN
VANCOUVER
BOSTON
HAWAII
TORONTO
MONTREAL
NEW YORK
CHICAGO
HOUSTON
SAN FRANCISCO
Note: ^ Weighted by the number of responses Source: JLL’s Hotel Investor Sentiment Survey
Americas Investment Intentions
12 Hotels & Hospitality Group | December 2014
Highlights• Investor sentiment for trading in Asia Pacifi c hotel
markets has increased substantially compared to the April 2014 survey with short term expectations surging to 63.5% and medium term increasing to 56.3%.
• Investor expectations for leveraged IRRs fell slightly, averaging 12.8%, with higher expectations for Australasian assets which increased to 12.0% from 10.8% (April 2014). This was offset by a slight reduction in expectations for Asia, refl ecting the premium which is being channeled to the large volume of capital chasing hotel assets.
• Asia Pacifi c cap rate expectations tightened further as outbound capital continues to chase hotels with new entrants attracted to the sector and few assets available for sale. Cap rate expectations tightened by a respectable 20 basis points to average 7.0%. This is now the lowest level ever recorded in our survey.
• Divergent cap rates are expected over the next six months across Asia Pacifi c but further rate compression is anticipated in Brisbane, Ho Chi Minh City, Jakarta, Kuala Lumpur, Manila, Osaka, Phuket, Singapore, Sydney and Tokyo.
• A new ruling set by the Chinese Ministry of Commerce (MOC) came into effect on 6 October 2014. Under the previous rules, any overseas investment project worth more than USD100 million required MOC approval. This requirement has now been abolished and is set to further increase outbound investment for hotel assets abroad.
Asia Pacifi c
December 2014 | Hotels & Hospitality Group 13
Trading sentiment continues to improve across most capital city markets
Investor sentiment for trading in Asia Pacifi c’s hotel markets has increased substantially compared to the April 2014 survey with short term expectations surging to 63.5% and medium term increasing to 56.3%.
A sound regional economy, burgeoning travel markets (led by mainland Chinese tourism) and a moderation in development projects are underpinning this shift in sentiment.
Growth in Japan’s economy slowed after the April 2014 sales tax increase, which stalled consumer and investment spending. The BOJ has just halved its GDP forecast for the fi scal year to Q1 2015 to 0.5%. Provided the second sales tax rise is delayed, growth should lift towards 0.7% for 2015 and 1.3% in 2016, as net exports gain from a weaker Yen.
Beijing has eased fi scal and monetary stimulus for 18 months, and there’s no sign of a broad easing. However, an array of new monetary policy tools have been used to inject liquidity to ensure funding for targeted projects and overall GDP growth around 7% in mainland China next year. Short term trading expectations are in negative territory for both Beijing and Shanghai, with the latter moving to positive over the medium term.
Short Term Medium Term
-60%
-40%
-20%
0%
20%
40%
60%
80%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Oct-1
3 Ap
r-14
Nov-1
4
Net B
alanc
e
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Asia Pacifi c Trading Performance Expectations 2000 to 2014^
The impact of the commodities market downturn is slowing growth in Australia. Softer business sentiment is discouraging spending by non-mining fi rms, while soft consumer sentiment (at near fi ve-year lows) is limiting household spending. These factors are expected to slow GDP growth to around 2.0% per annum in 2015 and 2016. That said, trading expectations are generally strong and this is especially the case in Sydney and Melbourne.
Tokyo is witnessing a sharp increase in tourism which is underpinning very strong trading performance expectations. Foreign visitor numbers to Japan are growing at an annualised rate of 26% to reach record levels. A number of factors have come into play – the relaxing of requirements for tourist visas issued to mainland Chinese and ASEAN nationals, the streamlining of immigration procedures for overseas visitors, the expansion of low-cost carriers, improving tourism infrastructure and the depreciation of the Yen against other major currencies.
Tokyo
Medium Term Short Term Net Balance
-60% -40% -20% 0% 20% 40% 60% 80% 100%
Auckland
Bali
Bangkok
Beijing
Brisbane
Ho Chi Minh City
Hong Kong Jakarta
Kuala Lumpur Macau
Manila
Melbourne
Mumbai
New Delhi
Osaka
Perth
Phuket
Seoul Shanghai
Singapore Sydney
Taipei
AP Average*
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Trading Performance Expectations ^
14 Hotels & Hospitality Group | December 2014
IRR expectations remain mixed; Australasia increasing whilst Asia was down
Investor expectations for leveraged IRRs fell slightly, averaging 12.8%, yet were still driven by higher expectations for Australasia which increased to 12.0% from 10.8%. This was offset by a similar reduction in expectations for Asia, refl ecting the premium which is being afforded to capital chasing hotel assets.
The overall trend was underpinned by a shift in expectations for Australasia (+120 basis points to 12.0%), whereas expectations for Asia tightened by 130 basis points to average 12.9%.
Leveraged IRR expectations range between 10.5% in Tokyo and 18.7% in Mumbai. Cities ranked below the regional average (12.8%) include Hong Kong (12.5%), Brisbane (12.3%), Manila and Shanghai (12.2%), Perth (12.0%), Osaka (11.9%), Singapore and Sydney (11.8%), Melbourne (10.7%) and Tokyo (10.5%).
A reduction in leveraged IRR expectations is thought to refl ect the increased premium paid in today’s fi nancial markets for market transparency, liquidity and price discovery, as well as the limited number of transparent markets in Asia.
The JLL Transparency index shows improving global transparency in recent surveys, but in the Asia Pacifi c region improvement has been from a relatively low base. Australia and New Zealand are global and regional transparency leaders.
Asia Pacific Leveraged IRR Long Term Average Short Term Average
11%
12%
13%
14%
15%
16%
17%
18%
19%
20%
21%
Dec-0
0Ju
n-01
Dec-0
1Ju
n-02
Dec-0
2Oc
t-03
Apr-0
4Oc
t-04
Apr-0
5Oc
t-05
Jun-
06No
v-06
Jun-
07Oc
t-07
Jun-
08Oc
t-08
Apr-0
9Oc
t-09
Apr-1
0Oc
t-10
Apr-1
1Oc
t-11
Apr-1
2Oc
t-12
Apr-1
3Oc
t-13
Apr-1
4No
v-14
Leve
rage
d IRR
%
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Asia Pacifi c Leveraged IRR Requirements 2000 to 2014^
6%
8%
10%
12%
14%
16%
18%
20%
Toky
oMe
lbour
neMa
cao
Sydn
eySi
ngap
ore
Osak
aPe
rthSh
angh
aiMa
nila
Brisb
ane
Hong
Kon
g Be
ijing
Auck
land
Jaka
rta
Kuala
Lump
ur
Ho C
hi Mi
nh C
ity
Phuk
et Ta
ipei
Bali
Bang
kok
Seou
l Ne
w De
lhi
Mumb
ai
Leve
rage
d IRR
%
Aus/NZ Average
Asia Average
Source: JLL’s Hotel Investor Sentiment Survey
Asia Pacifi c Expectations for Leveraged IRRs for a New Acquisition
Cap rate compression shows no signs of abating
Investor expectations for Asia Pacifi c cap rates have tightened as confi dence has strengthened along with the weight of equity now chasing hotel assets. Against this backdrop, investor cap rate expectations fi rmed by 20 basis points compared to April 2014 to be at the lowest level ever recorded averaging 7.0%. This was 50 basis points under the observed rate 12 months prior.
Long Term Average Short Term Average Asia Pacific Yield (Cap Rate)
6%
7%
8%
9%
10%
11%
12%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Oct-1
3 Ap
r-14
Nov-1
4
Cap R
ate (I
nitial
Yiel
d) %
Note: ^ Weighted by number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Asia Pacifi c Cap Rate (Initial Yield) Requirements 2000 to 2014^
Whilst the downward trend is evident across the region, the shift in expectations was most pronounced for Asia fi rming by 50 basis points to 6.7%. Cap rate expectations for Australia and New Zealand ranged between 7.4% in Melbourne and 9.1% in Auckland in our most recent survey.
December 2014 | Hotels & Hospitality Group 15
Cap rates are on the whole lower across Asia, ranging between 5.0% in Tokyo and 8.5% in Bali. Five markets were ranked at sub-6.0%, namely Osaka (5.9%), Singapore (5.8%), Hong Kong (5.5%), Macau (5.4%) and Tokyo (5.0%).
With few assets available for sale and a growing weight of capital, investors expect further downward pressure on cap rates across most Asia Pacifi c markets going forward.
4%
5%
6%
7%
8%
9%
10%
Toky
o Ma
cao
Hong
Kon
g Si
ngap
ore
Osak
a Sh
angh
ai Se
oul
Manil
a Ta
ipei
Melbo
urne
Be
ijing
Bang
kok
Ho C
hi Mi
nh C
ity
Perth
Sy
dney
Ja
karta
Ph
uket
Mumb
ai Ne
w De
lhi
Kuala
Lump
ur
Brisb
ane
Bali
Auck
land
Cap R
ate (I
nitial
Yiel
d) %
Aus/NZ Average
Asia Average
Source: JLL’s Hotel Investor Sentiment Survey
Cap Rate (Initial Yield) Requirements
In our most recent survey private equity groups, hotel operators and developer / property companies were identifi ed as the most acquisitive groups targeting Asia Pacifi c hotel assets.
New rules making it easier for mainland Chinese fi rms to invest in overseas real estate projects are likely to benefi t Australia, the United States and the United Kingdom in particular.
A new ruling set by the Chinese Ministry of Commerce (MOC) came into effect on 6 October 2014. Under the previous rules, any overseas investment project worth more than USD100 million required MOC approval. This requirement has now been abolished and is set to further increase outbound investment for hotel assets abroad.
The new ruling may also benefi t the domestic economy where the Chinese government is looking to reduce investment in areas with excess capacity. The ability to channel investment capital into more productive uses outside of the mainland will assist with rebalancing the domestic economy. The greater deployment of capital overseas could also help in reducing China’s foreign exchange reserves.
With investor expectations for cap rates for the region’s global cities averaging 7.0%, wide yield spreads between real estate markets (e.g. CBD, resort and secondary) and segments (e.g. luxury, upscale, budget) offer generous incentives to migrate along the risk curve and contemplate alternative locations and sectors, particularly as capital costs increase.
-80% -60% -40% -20% 0% 20% 40%
AucklandBali
BangkokBeijing
BrisbaneHo Chi Minh City
Hong KongJakarta
Kuala LumpurMacauManila
MelbourneMumbai
New DelhiOsakaPerth
PhuketSeoul
ShanghaiSingapore
SydneyTaipeiTokyo
AP Average*
Net Balance (Positive/Higher and Negative/Lower)
Note: * Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Short Term Cap Rate Trend*
16 Hotels & Hospitality Group | December 2014
DECREASE
Stage in the Investment Cycle^
100%0%
Short TermInvestment Intentions
Investor Profile
Long (10-20 years) 23%
Extended (20 years+) 8%
Short (0-4 years) 24%
Intermediate (5-9 years) 45% Private/HNWI 1%
PE or RE Fund 21%
Developer/Property Company 26%
Institution 12%
Other 5%
REIT 4%
Owner Operator 32%
DevelopmentAcquisition Disposal
SHORT TERMMEDIUM TERM
Exposure to Hotel Real Estate
8%2%
Auckland, Mumbai, New Delhi
Bali, Hong Kong, Macau, Melbourne, Shanghai, Sydney, Seoul
Osaka, Tokyo
Manila, Singapore, Taipei
INCREASEMAINTAIN
55%
42%
37%
57%
SHANGHAI
PERTH
BANGKOK
JAKARTA
BEIJING
SEOUL
MUMBAI
NEW DELHI
PHUKET
TAIPEI
BRISBANE
MANILA
MACAU
SYDNEY
BALI
AUCKLAND
HO CHI MINH CITY
KUALA LUMPUR
TOKYO
SINGAPORE
OSAKA
MELBOURNE
AP AVERAGE*
HONG KONG
Planned Nature of Investment
26%New hotel acquisitionopportunities
18%New conversion acquisition opportunities
11%Refurbishment of existing stock
14%New hotel managementopportunities
13%Acquisition of land for development
10%New hotel lending opportunities
8%Development of land-banked stock
Most Acquisitive GroupsInvestment Fund / Private Equity Hotel Operator Developer / Property Company
Bangkok, Beijing, Brisbane, Ho Chi Minh City, Jakarta, Kuala Lumpur, Perth, Phuket
Asia Pacifi c Investment Intentions
Note: ^ Weighted by the number of responses Source: JLL’s Hotel Investor Sentiment Survey
December 2014 | Hotels & Hospitality Group 17
Highlights• Short term trading expectations across Europe,
Middle East and Africa reported a slight uptick since April 2014, rising 10 basis points to 65.6%, while investor sentiment for the medium term, has softened slightly falling 60 basis points to 72.9%.
• At 14.2%, leveraged IRR requirements are 130 basis points below the long term average of 15.5%, confirming the strength of the market, notwithstanding underlying fears of a recession in some Eurozone countries.
• London reported the lowest IRR requirements at 10%, remaining stable since the last survey.
• Cap rates are expected to rise slightly to 7.1%, 80 basis points lower than the most recent three-year average of 7.9%. Cap rate expectations are lowest for Edinburgh and London at 5.5%.
EMEA
18 Hotels & Hospitality Group | December 2014
Short and medium term trading growth fuels investor interest in EMEA
Investor sentiment for trading in EMEA’s hotel markets has increased marginally compared to the previous survey, with short term expectations rising to a net balance of 65.6%. However, with the ongoing caution about the future of the European economy, medium term expectations have fallen to 72.9%. Net balance is the percentage of respondents who responded positively minus the percentage of respondents who respond negatively.
Short Term Medium Term
-80%
-60%
-40%
-20%
0%
20%
40%
60%
80%
100%
Sep-
00
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Nov-1
3 Ap
r-14
Nov-1
4
Net B
alanc
e
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
EMEA Trading Performance Expectations 2000 to 2014^
Of the 32 cities tracked, short term expectations are highest for Copenhagen, London, Stockholm and Warsaw. Looking further ahead, medium term sentiment is strongest in Dubai, Casablanca, Amsterdam and Paris.
Moscow is the only city that investors are anticipating trading performance to decline over the next six months. The ongoing political situation in Ukraine is impacting markets across the sub-region with investor sentiment is at an all-time low. Hotel performance is suffering and sanctions are still in place. The Russian fi nancial markets are also suffering due to a combination of falling oil prices, sanctions and capital outfl ows. In addition, the rouble has depreciated by 40% since July 2014 and as a result of all these factors, GDP is expected to contract by 0.8% in 2015.
Short term expectations for Copenhagen are robust at 100%, falling to 69.2% over the medium term. The Danish capital reported some of the strongest RevPAR growth October 2014 YTD according to STR Global, up 15.5% driven by strong ADR growth.
Trading expectations remain strong in the UK capital both in the short and medium term. International visitor arrivals during the fi rst six months of 2014 rose 7.6% to nearly 8.5 million trips compared to the same time in 2013, driven by its world-class attractions. The outlook throughout the rest of the UK also looks promising, with strong trading expectations in both Edinburgh and Manchester. Manchester is the UK’s third most visited city and boasts extensive conference and event facilities, major sporting stadia and the largest museum and theatre sectors outside London.
The short term trading outlook in a number of German cities has declined considerably since our last survey, with Cologne, Frankfurt and Dusseldorf all reporting a positive net balance of less than 50%. We have recently added Cologne to the survey; however, the latter two cities fell from a net balance of 78.6% and 63.3%, respectively since April. In October, there was another sharp fall in the Germany IFO Business Climate Index – the sixth consecutive monthly fall, taking the IFO back to its lowest level since the end of 2012. With this in mind, it is no surprise that investor sentiment has taken a slight back seat in the European powerhouse. However, we must note that sentiment in Munich is bucking this trend, with a net balance of more than 90%. With some of the highest occupancy and average room rates in Germany, the city remains on the ‘wish list’ of domestic and foreign investors in particular.
Investor sentiment remains strong in Dublin with short term expectations reporting a positive net balance of 74.4%, rising to over 90% in the medium term. The Irish capital has seen double-digit year-to-date RevPAR growth, driven by a strong uplift in average rates. Dublin has reported over EUR200 million of hotel transactions this year, a signifi cant uplift compared to 2013, reinforcing strong investor interest in the city.
In the Middle East, investor sentiment remains strong in Dubai with a positive net balance of 86.7%. While developers are optimistic about building in Dubai – with more than 21,000 quality rooms and serviced apartments expected to enter the market by the end of 2017 in the upscale and upper-upscale segments, attaining Dubai’s goal of attracting 20 million visitors by 2020 will require the Emirate to increase its midscale offering. There is also concern about where these extra visitors will come from. Dubai relies heavily on the Russian market, but with the depreciation of the rouble and political uncertainty, the number of visitors is expected to fall and it will be necessary to attract visitors from new feeder markets if they are to achieve this goal.
December 2014 | Hotels & Hospitality Group 19
Net Balance Medium Term Short Term
-60% -40% -20% 0% 20% 40% 60% 80% 100%
Amsterdam
Barcelona
Berlin
Birmingham
Brussels
Budapest
Cape Town
Casablanca
Cologne
Copenhagen
Dubai
Dublin
Dusseldorf
Edinburgh
Frankfurt
French Riviera
Hamburg
Istanbul
Lisbon
London
Madrid
Manchester
Milan
Moscow
Munich
Paris
Prague
Rome
Spanish Resorts
Stockholm
Vienna
Warsaw
EMEA Average*
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
Trading Performance Expectations^Investors look for higher returns
Expectations for leveraged IRR requirements reported a 150 basis point increase since our last survey and currently sit at 14.2%. This places IRR requirements 130 basis points lower than the long term average of 15.5% and shows that investors are seeking higher returns on their investments than they were six months ago.
EMEA Leveraged IRR Long Term Average Short Term Average
10%11%12%13%14%15%16%17%18%19%20%21%22%
Dec-
00
Jun-
01
Dec-
01
Jun-
02
Dec-
02
Oct-0
3 Ap
r-04
Oct-0
4 Ap
r-05
Oct-0
5 Ju
n-06
No
v-06
Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Nov-
13
Apr-1
4 No
v-14
Leve
rage
d IRR
%
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
EMEA Leveraged IRR Requirements 2000 to 2014^
In terms of individual city IRR requirements, there has been some movement over the last six months. London reported the lowest IRR requirements at 10%, remaining stable since our last survey. An additional 18 markets reported below average IRR requirements including key cities such Paris, Frankfurt, Prague and Warsaw. At the other end of the scale, Moscow and the Spanish Resorts saw IRR requirements rise to over 18% in the last six months. A further 10 markets reported above average IRR requirements including a number of cities in Spain and Italy, as well as Budapest, Dubai and Dublin.
20 Hotels & Hospitality Group | December 2014
EMEA Average
0% 2% 4% 6% 8%
10% 12% 14% 16% 18% 20% 22%
Lond
onSt
ockh
olmEd
inbur
ghCo
penh
agen
Paris
Munic
hAm
sterd
amFr
ankfu
rtBe
rlinHa
mbur
gBi
rming
ham
Fren
ch R
ivier
aMa
nche
ster
Prag
ueDu
sseld
orf
Colog
neW
arsa
wIst
anbu
lRo
meVi
enna
Brus
sels
Dubli
nMi
lanBu
dape
stDu
bai
Barce
lona
Lisbo
nMa
drid
Casa
blanc
aCa
pe T
own
Mosc
owSp
anish
Res
orts
Leve
rage
d IRR
%
Source: JLL’s Hotel Investor Sentiment Survey
Leveraged IRRs Requirements
Cap rates stable
Survey respondents expect capitalisation rates to shift marginally over the next six months, up 0.3% points to 7.1% compared to our last survey. These are 80 basis points lower than the most recent three-year average of 7.9%. Investors have remained upbeat about the future of hotel real estate as they continue to provide higher returns than alternative real estate options.
EMEA Cap Rate Long Term Average Short Term Average
6%
7%
8%
9%
10%
11%
12%
Dec-0
0 Ju
n-01
De
c-01
Jun-
02
Dec-0
2 Oc
t-03
Apr-0
4 Oc
t-04
Apr-0
5 Oc
t-05
Jun-
06
Nov-0
6 Ju
n-07
Oc
t-07
Jun-
08
Oct-0
8 Ap
r-09
Oct-0
9 Ap
r-10
Oct-1
0 Ap
r-11
Oct-1
1 Ap
r-12
Oct-1
2 Ap
r-13
Nov-1
3 Ap
r-14
Nov-1
4
Cap R
ate (in
itial Y
ield)
%
Note: ^ Weighted by the number of responsesSource: JLL’s Hotel Investor Sentiment Survey
EMEA Cap Rate (Initial Yield) Requirements 2000 to 2014^
Respondents have the lowest cap rate expectations for Edinburgh and London at 5.5%. London continues to attract a bulk of interest from investors due to its stable market environment. As we approach the end of 2014, over EUR1.4 billion of hotel assets have transacted in the UK capital, reinforcing the appeal of London to global investors. Edinburgh also continues to hold its position as the UK city that tops hotel investor and brand requirement lists, after London. The city is expected to sprint out of the blocks once the new trams are fully operational, providing the city with an integrated transport system to rival leading European cities. Aside from the aforementioned cities, cap rate expectations fall below the regional average in a further 17 cities.
Markets which are associated with more “risk” include Casablanca, Cape Town and Istanbul. Cap rates in Moscow have moved from 8.4%, six months ago, to 10.2%. According to the survey results, investment funds and private equity groups are the most acquisitive groups currently targeting EMEA hotel real estate, followed by banks and institutional investors.
In terms of investor target strategies for the next six months, 43% are primarily focusing on developing hotels, 32% looking to dispose of assets while just 25% are looking to acquire assets.
EMEA Average
0%
2%
4%
6%
8%
10%
12%
14%
Edinb
urgh
Lond
on
Manc
heste
r Ro
me
Paris
Fr
ench
Rivi
era
Munic
h Pr
ague
Vie
nna
Lisbo
n Fr
ankfu
rt Ha
mburg
Am
sterda
m Co
penh
agen
St
ockh
olm
Berlin
Du
sseld
orf
Brus
sels
Ba
rcelon
a Co
logne
W
arsaw
Bir
ming
ham
Madri
d Mi
lan
Buda
pest
Du
bai
Dubli
n Sp
anish
Res
orts
Mosc
ow
Istan
bul
Cape
Town
Ca
sabla
nca
Cap R
ate (I
nitial
Yiel
d) %
Source: JLL’s Hotel Investor Sentiment Survey
Cap Rate (Initial Yield) Requirements
December 2014 | Hotels & Hospitality Group 3
London
Cape Town, Moscow
Stage in the Investment Cycle^
100%0%
Short TermInvestment Intentions
Investor Profile
Long (10-20 years) 23%
Extended (20 years+) 8%
Short (0-4 years) 24%
Intermediate (5-9 years) 45%
Private / HNWI 1%
PE / RE Fund 21%
Developer / Property Company 26%
Institution 12%
Other 4%
REIT 4%
Owner Operator 32%
DevelopmentAcquisition Disposal
SHORT TERMMEDIUM TERM
Exposure to Hotel Real Estate
DECREASE
INCREASEMAINTAIN
58%
52%
36%40
%Casablanca, French Riviera, Istanbul, Spanish Resorts
Budapest, Birmingham, Brussels, Madrid, Vienna
Amsterdam, Barcelona, Cologne, Copenhagen, Dublin, Dusseldorf, Edinburgh, Frankfurt, Milan, Munich, Paris, Rome, Stockholm, Warsaw
7%8%
Planned Nature of Investment
21%New hotel acquisitionopportunities
22%New conversion acquisition opportunities
15%Refurbishment of existing stock
15%New hotel managementopportunities
11%Acquisition of land for development
8%New hotel lending opportunities
8%Development of land-banked stock
Most Acquisitive GroupsInvestment Fund /
Private EquityBank / Institutional
InvestorDeveloper /
Property CompanyMILAN
BUDAPEST
BERLIN
COPENHAGEN
MADRID
CASABLANCA
SPANISH RESORTS
DUSSELDORF
LISBON
FRANKFURT
BRUSSELS
CAPE TOWN
STOCKHOLM
WARSAW
FRENCH RIVIERA
MANCHESTER
ROME
BARCELONA
VIENNA
BIRMINGHAM
MOSCOW
PRAGUE
COLOGNE
EDINBURGH
HAMBURG
MUNICH
LONDON
AMSTERDAM
ISTANBUL
PARIS
DUBLIN
DUBAI
EMEA AVERAGE*
Note: ^ Weighted by the number of responses Source: JLL’s Hotel Investor Sentiment Survey
EMEA Investment Intentions
22 Hotels & Hospitality Group | December 2014
MethodologyTrading performance expectations
The survey represents investors’ expectations for trading performance in the short (six months) and medium (two years) term with results presented in line with the weight of opinion.
Net balance is the percentage of respondents who respond positively minus the percentage of respondents who respond negatively. The maximum score of + or – 100% indicates that all respondents have given a positive or negative response respectively. A score of 0% indicates the same number of positive and negative responses to a particular question.
Results are averaged across all respondents for each region and are not weighted by the size of the market (i.e. number of investment grade rooms). Weighting is only conducted for the regional and global averages, based on the number of responses for each city.
Investment yield requirements
The survey represents the investment yield (cap rate) level required to consummate a transaction for a stabilised upscale asset, excluding repositioning through capital expenditure or new management focus. These yields are those that investors seek, while yields required to successfully secure an investment are likely to be lower than the Hotel Investor Sentiment Survey average. These yields should not be applied in any valuation or appraisal assignment.
Results for each city are calculated using the average as a measure of central tendency given the nature of the survey, with results restricted to those that fall within three standard deviations of the mean. Current analysis is not framed with regard to specifc timeframes, asset classes or investment rationale on which the purchasing decision is based.
Results are averaged across all respondents for regional and global averages, based on the number of responses for each city.
Hotel investment cycle
The hotel investment cycle is a proprietary graphic of JLL, used to provide a snapshot of the state of the hotel investment market. Each quadrant describes the state of the market as indicated by survey respondents with respect to current hotel real estate investment values. We note that this does not necessarily represent Jones Lang LaSalle’s appraised or house view.
For the markets in which they invest in or track, respondents were asked to select their perceived stage of the property cycle – out of six specifi ed stages. The fi nal positioning is calculated in accordance with the weight of opinion and regional averages calculated from that. The clock is a simple tool and should only be used in a broad impressionistic way. It is not intended to depict precise forecasts or property market cycles, and does not suggest that markets will move in a clockwise direction. The references to movement in hotel investment values are in local currency.
Defi nition of buyer and seller types
Developer: Property developers who buy with the intent of redevelopment
Institution: Direct investment by pension funds, banks and insurance companies
Listed REIT: Listed Real Estate Investment Trust or Property Trust
Private: High net worth individuals and private companies for whom investment in hotels is not their primary business activity and who do not operate hotels
Private Equity or Investment Fund: Companies, including investment banks, which invest on behalf of other investors. Investments are opportunistic and require an active management strategy
Owner Operator: Listed or unlisted companies that own and operate hotels or serviced apartments as their core business
Glossary
ADR = Average daily rate IRR = Internal rate of return RevPAR = Revenue per available roomCAGR = Compound annual growth rateMajor gateways include:• Americas – Chicago, Los Angeles, Miami, New York,
San Francisco and Vancouver• Asia Pacifi c – Bangkok, Hong Kong, Mumbai, Shanghai,
Singapore, Sydney and Tokyo• EMEA – Barcelona, London, Milan, Moscow, Munich, Paris
and Rome
December 2014 | Hotels & Hospitality Group 23
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