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Table of Contents
Introduction: .................................................................................................................................... 3
Formulation of the Topic: ........................................................................................................... 3
Structure of Part II (TIS) ............................................................................................................. 3
Environmental Scan ........................................................................................................................ 3
SWOT Analysis for Holliday Villa Hotels & Suites Subang ..................................................... 4
Strength .................................................................................................................................... 4
Weakness ................................................................................................................................. 4
Opportunity .............................................................................................................................. 4
Threat ....................................................................................................................................... 5
Business Concept ............................................................................................................................ 5
Product and service description................................................................................................... 6
Various Beverages on offer ......................................................................................................... 7
Packaging .................................................................................................................................... 7
Service ......................................................................................................................................... 7
Value for Money ......................................................................................................................... 7
Understanding TMS ........................................................................................................................ 8
The target market and size .......................................................................................................... 8
Industry analysis and forecast ..................................................................................................... 8
The Profile of target customers ................................................................................................... 9
Business Potential ........................................................................................................................... 9
Why is this great idea? ................................................................................................................ 9
Competitor Analysis ..................................................................................................................... 11
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Competitive advantage and competition analysis ..................................................................... 11
Barriers to entry ......................................................................................................................... 11
Operation Strategy ........................................................................................................................ 12
Company description and business model ................................................................................ 12
Marketing Strategy........................................................................................................................ 13
Marketing Plan .......................................................................................................................... 13
Financial Model and business viability......................................................................................... 14
Exit strategies ................................................................................................................................ 18
Teams Strengths ............................................................................................................................ 19
Business Strategy .......................................................................................................................... 20
Long Term strategy ................................................................................................................... 20
Short Term Strategy .................................................................................................................. 20
Logo for the Holliday Villa Hotels & Suites QSR ....................................................................... 21
TIS Conclusion ............................................................................................................................. 21
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Introduction:
After completing my training at Holliday Villa Hotels & Suites Subang, I have realized that they
can very well expand them self into a separate fast food snacks center chain across the Malaysia.
As the hotel is a reputed brand but in off season their business is not so attractive at this is a
strong opportunity to expand into this sector and target the bottom of pyramid with a different
name and keeping the brand name intact, just extending your brand name to your new venture.
Formulation of the Topic:
Our new venture opportunity for the Holiday Villa Hotels & Suites Subang is of the most
beloved snack in Asia Samosa. The venture is to be a snack food chain centered on Samosa and
having the brand name of the Holliday Villa Hotels & Suites.
Structure of Part II (TIS)
In this report we have covered the following topics for starting a new venture or better to say
expanding into a new business line by the Holliday Villa Hotels & Suites Subang.
a. Business Concept and its Uniqueness
b. Understanding TMS
c. Business Potential
d. Competitor Analysis
e. Operation Strategy
f. Marketing Strategy
g. Financial Model and business viability
h. Exit strategies
i. Teams Strengths
j. Long and Short Term Strategy
Environmental Scan
At present the Holliday Villa Hotels & Suites Subang is already well reputed and well placed
hotel in its own market. But their target is mainly the tourists and top level people of the pyramid
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of the Malaysian society. Many of the renowned hotels in the same industry are already
diversifying as their business are not active in off season and after the recession the hotel and
hospitality business have had a big blow to their business in the whole world.
Diversification into other similar industry and targeting the middle class population to access thebigger mass has become the demand for the hour. After working at the Holliday Villa Hotels &
Suites Subang I have felt that because of various reasons the hotel have the capacity to diversify
into the Snacks chain build around samosa. As this will add a uniqueness in their product which
will be liked by a bigger mass and the brand value attached with the Holliday Villa Hotels &
Suites Subang will also pass on to the new venture.
SWOT Analysis for Holliday Villa Hotels & Suites Subang
Strength
The Holliday Villa Hotels & Suites Subang have a strong and renowned brand value
Cost of raising capital will not be much difficult for the Holliday Villa Hotels & Suites
Subang
Preparation of the menu items will be easier for the Holliday Villa Hotels & Suites
Subang as they already have experienced cook for their own menus.
Governance and management will be easier for the hotel for the new venture
Operational benefits as the Holliday Villa Hotels & Suites already have presence in
different cities the provision of central kitchen for preparation of the semi cooked
materials will be easier to handle
Weakness
No experience of diversification till date
Opportunity
20 million population to target
Unique way and product for the Malaysian market
Low cost and availability at prime locations
Target market segment is of mass so exposure to that market
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Diversified products and business ensures better risk adverseness in future from
recessions
Threat
Treat of dissolving the brand value Low cost entry for new players may increase the competition in future
Other already available snacks in local market
Business Concept
The idea centers on samosas, Asias most famous snack, which is enjoyed by millions around the
world every day. We aim to use the great advantages of a samosa and use it to fulfill an emerging
and unfulfilled need of our Target Market Segment. The samosa today is a self contained unit of
food, with various shapes and sizes, prepared in different ways, and filled with an unlimited
number of mixtures. This makes it not only easily adaptable by various parts of our country but
also makes it a base for innovative variants. We aim to utilize not only the immediate connect
that a samosa has with the masses but also the enormous possibilities that it offers. A samosa
though ubiquitious in our country, is hardly prepared or made in the same manner as is popularly
thought. Being an extremely versatile snack a Samosa has the following advantages when it
comes to the Quick food & Service format:
1. VersatileOne may put as many different types of filling as one can think and cook it in
many different ways.
2. Physical form Samosas can be triangular, dumplings or pyramidal and these options
give different samosas a different identity.
3. Packaging A samosa is a snack which is easy to pack and is in itself a well packaged
self contained meal.
4. Color Depending on the kind of dough one uses colors can also be added to
differentiate a samosa.
5. Emotional ConnectAll Indians share an emotional and mental connection with samosas
due to its ubiquity.
6. FlexibilityIt can either be treated / consumed as a snack or as a meal.
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The concept is to sell innovative and established regional variants of samosas as well as
beverages, in the form of a filling snack, packaged and marketed as a complete meal. This meal
will be designed specifically for a customers on-the-go food requirements. It looks to fulfill the
targeted segments need for hygiene, quick service, value for money and convenience in the form
of a quick bite at any time of the day. The aim is to use this iconic snack of our country, a
samosa, and fuse it with tastes from all around the world as well as offer regional samosa
variants, so as to give a contemporary experience to the customer. The choice of variants will be
a mix of various famous regional samosas, a few international flavours and signature samosas.
These samosas will be offered to our TMS with an option of salads, chatnis, curds, daals, pickles,
breads etc. Also combo meals of beverages, dessert, salad and the chosen samosa will be offered
at discounted rates. All these options will be designed, made, serviced and packaged keeping in
mind the needs of our TMS of quick service, tasty food, hygiene etc.
The entire model will work on a hub and spoke model with a central kitchen supplying pre-
prepared semi-cooked food to the different outlets situated in Mumbai (please see map on page )
Product and service description
Some of the few types of samosas which can be put on the menu are
1. Jumbo aloo Samosa
2. Chicken and Cheese Samosa
3. Keema malai Samosa
4. Grilled English Vegetable Samosa
5. Four cheese Samosa
6. Mango Pulp Sweet Samosa
7. Baked Alaska Samosa (Fried Samosa with cold ice cream in center)
8. Manchurian Samosa
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Various Beverages on offer
1. Chocolate Shakes
2. Cutting Chai
3. Fruit milk shakes
4. Carbonated Soft Drinks
5. Sweet/Salt Lassi
Packaging
Trendy and cool with various catchy colors, the packaging will be designed to be very easy to
carry and which can hold the samosa in a compact and efficient manner. Packaging will be
designed to advertise the outlets to those who see the package with someone else. The
organization will also implement as many green measures as possible for its packaging, like
using paper bags, no or minimal plastic etc. The packaging will also be designed so that it will
take minimal time for the staff to pack an order and serve it.
Service
All Service times will be between 1 to 8 minutes for all orders. Many fast moving orders will be
kept pre-prepared in heavy customer traffic hours so that they can be served within a minute if
required. A McDonalds model of product preparation will be used in this case. With a food
warmer kept in the middle, the order taker will be able to call for orders and have them packaged
and ready to t/away within a few minutes and at times within seconds.
Value for Money
All items will be priced between 20 100 RM. Also many economy packages, in the form of
combo meals, special offers, happy hours and discounts on bulk orders will be offered. This price
band has been chosen as there are very few organized players who operate in this band,
especially in the take away format. It also allows increased frequency in purchase for our TMS.
These attractive prices will also spur a lot of word of mouth activity since college and school
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going students as well as many working professionals has always been attracted to such value in
the food sector.
Understanding TMS
The target market and size
The Malaysian food market is valued at approximately $87 Billion. Retail food industry in
(2008) was pegged at $15 Billion. Branded players forms about 5% of about $20 Billion Quick
Service Restaurant (QSR) market in Malaysia. We actively compare ourselves to the QSR
market players in Malaysia, not to mention taking them as an input for our model since this is
one of the fastest growing and volume oriented markets.
Industry analysis and forecast
The market for the QSR industry segment is set to grow at 4 to 5% every year with organized
players contributing 10% of that. Every year, however, organized players are eating into the
market share of un-organized players. This means a growth percentage which is far higher for the
organized players than for the un-organized ones. QSR is expected to become a $35 billion
Industry in a less than a decade.
There are 20 million middle class Malaysian. They all have at least 3 meals a day. That means a
total of 300 million meals a day. Samosas looks at this great potential with enthusiasm since it
means that even if one could successfully target a miniscule percentage of these numbers, it
could lead to great volumes and revenues.
This seems an even better indicator in the light of the fact that the average urban Indian meal
time has been decreasing at an increasing rate, to almost half the time it was 2 decades back for
lunch. This is due the urbanization of many smaller cities and towns which are now on the same
trajectory as what the European and American populations were a few decades back in terms of
total time given to meals by the middle class and the number of meals had by all families had
together.
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The Profile of target customers
GeographicTier 1, 2 and 3 (to be targeted on a case by case basis) cities
Demographic age 14 to 35, urban, students, graduates, working professionals and young
families, single working women.
Socio economic Middle class especially those who do not have the resources to treat other
QSR brands as a regular meal option.
Psychographic inspirational, customers looking for an affordable snack / meal, with
convenience of quick service, which offers value for money, hygiene, variety of tastes and
association with an urban, cool and contemporary brand yet with the Indian feel and connection.
Business Potential
Why is this great idea?
Samosa is an iconic Asian snack that is loved by the masses of all regions and communities of
our country, yet it is not explored as an innovative central idea by any organized player. We have
seen that traditionally Malaysians love to eat their meals slowly. However the present urban life
demands more time out of all of us and hence we find ourselves cutting down on the time we
give to our meals. There is millions of urban middle class Malaysian commuting for hours every
day who needs to grab a quick bite. There is a great opportunity in fulfilling this need which is,
as of right now, being fulfilled by various established QSR players by default and not by design.
Along with this is the fact that Malaysian average meal times are reducing the same way the
European and American meal times did for their middle class a few decades back when their
economies saw the kind of growth that Malaysia is seeing right now. The culture of all family
members having meals together is also changing not only in urban India but also Urbanizing
Malaysia which represents a great opportunity for QSR outlets, especially the ones in the t/away
format. The more we see the break from the family meal culture, the higher the income levels
with greater individual independence, the more we expect people to have meal regularly at
QSRs.
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The customer today wants variation in their favorite Malaysian snack with the use of different
fillings, packaging and different ways of it being cooked. He is also growing very health
conscious and seeks tasty variations along with his need for health oriented snacks.
All these needs have been identified and we are providing solutions to these with our innovativeproducts.
So far staple food from all around the world has been experimented with and tested in different
countries in the form of fast food and later introduced in Malaysia pizzas, pastas, tacos, etc. No
one has done that for an Malaysian snack, and that too the most loved Malaysian snack.
With Malaysians eating out much more than before such a product can create a niche for itself in
a market, like QSR, which is set to become a $20 billion Industry in a few years. To give you an
idea, people in Bangkok eat out 45 times a month whereas the average middle class Malaysian
eats out only 8 times a month. This represents great potential for the QSR market.
Now with the help of the above scenarios and statistics we find that a Samosa is the one of the
best placed products to offer a solution to the needs of urban middle class Malaysians. In fact,
thanks to the versatility of the samosa and present technology we can now make health conscious
samosas which can be baked or steamed instead of being fried. They can have olive oil for the
crispiness instead of the normal vegetable oil, while those who still prefer the original taste can
have our deep-fried samosas.
They can be filled with vegetables to not only give the customer a feeling of fullness but also
wellness. A similar space has been exploited by Momos in this country but not in a focused or
organized way towards the concept of health or wellness.
So in a sense we have the following factors which make this idea feasible
1. Reduced meal timings
2. Change in food consumption patterns and culture
3. High Disposable income
4. Snack being treated as substitutes to meals
5. Need for a small, well packaged, hygienic, quick service meal and snack
6. Increase in the average calorie consumption of Malaysian
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7. Demand for new innovative tastes while still with an Malaysia feel
8. Demand for health oriented food choices and variety of tastes
9. Increase in prevalence of eating out culture
10.Demand for food convenience
Competitor Analysis
Competitive advantage and competition analysis
1. No branded/organized players which offer samosas as snacks, packages and marketed
specifically to our Target Market Segment.
2. No branded/organized players which offer a variety of samosas at the same location.
3. Very few branded or established players which offer such convenience to a customer
for on-the-go meals at such low prices (20100 RM)
4. No national or Urban player selling veg and non-veg samosas in an organized
fashion/with a focus on samosa as their USP/main product.
5. No player which has used samosas to fulfill the quick service meal requirements of
their customers as a strategy.
6. There are quite a few players who are offering snack and quick meals at the same
price as us, even though they may be offering different foods. However at our pricing
strategy we have to differentiate our brand, products, service in such a way that even
though we will be in a similar price band our offered value will seem higher to our
TMS
Barriers to entry
1. A crowded QSR market where most established players have outlets in almost every
commercially viable place.
2. QSR brands need heavy advertising, marketing and need to create many outlets
before they can become national/regional brands and hence bring in higher revenues
with more brand recognition.
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3. High rentals in the commercially important spots which either eat deep into
profitability or make many areas unviable for a new entrant.
4. For a product like Samosas, there will be a lot of competition from the local players
who may be able to give lower prices to the Target Market segment but only without
many of the other requirements being catered to.
5. Also research shows that once brands become famous customers are willing to pay
more for the same value than for other not-so well known brands. Also the ability to
draw in crowds with an established brand increases exponentially than for new
entrants especially with limited financial muscle.
Operation Strategy
Company description and business model
Samosas will work on a Hub & Spoke business model where a centralized kitchen will be
sourcing the semi-cooked raw material needs of the Samosas outlets/kiosks in the form of semi-
prepared samosas. For this the centralized kitchen will be preparing various mixtures and the
samosa flour sheets which will be transported to outlets twice a day to maintain freshness and
reduce wastage as well as make better use of manpower. These will then be used by the outlets
which will be constructed as takeaway kiosks, ideally 120 sq feet in area, at strategic locations,
next to commercial areas, close proximity to offices and colleges, BPOs, malls. We will be
placing these outlets (as shown in the map on page no) so that they may service areas with high
mobile volumes and moderate residential volumes. We will be looking at this model to help us
gain volumes for lunches, post lunches, evening snack and dinner timings.
The final preparation of the food items will take place at the outlet itself with the help of required
stock of semi prepared materials. These outlets will, prepare the required type of samosas andbeverages as per the order of a customer. The order will be on cash basis unless orders exceed a
particular level in terms of value. A kot (kitchen order ticket) system based on automated
ticketing will be used and this will be an inherent part of the overall accounting and billing
system which will also run on the same software for better accounting and sales measurement.
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For food production various end stage cooking equipment will be placed in these outlets like
deep fat fryers, stoves, chest freezers, food warmers etc. With the help of these, the fast order
taking process and the food stocking process (similar to the one with Mcdonalds) one can
prepare a samosa within 35 minutes of the order while maintaining freshness. For desserts this
time can be as low as a minute. Hence, all order taking, final preparation, packaging and sale of
all products on the menu will be done at these outlets while the kitchen will pre-prepare the
mixtures and flour sheets for these samosas.
We aim to open the first such outlet and the central kitchen at the same time, in the vicinity of
each other though at separate locations. The next 4 outlets will be made in the following year.
We first aim to target Kuala Lumpur making 11 outlets within the city after which we plan to
move to other cities using the similar hub and spoke model. Our aim is to target cities around
Kuala Lumpur and in Malaysia in the first 5 year and gradually keep on expanding.
Marketing Strategy
Marketing Plan
1. A company website will be made which gives the pertinent information regarding the
stores and the company.
2. Small hoardings and posters at various locations, especially coffee shops and other such
joints with high volumes, in the vicinity of the outlet.
3. Radio and local channels can be used but only after year 2 due to constraints in the
budget.
4. Sponsorship, stalls at various food related events in schools, colleges and offices.
5. Word of mouth is our primary channel of marketing.
6. Twitter can be used aggressively to market our brand as well as various social networking
websites.
7. Newspaper pamphlets in the neighborhood houses.
8. SMS campaigns can be used for the introduction of new outlets.
9. Competitions and special offers aimed at our TMS to keep them connected and involved.
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10.Loyalty programs will be introduced to build a loyal customer base.
Financial Model and business viabilityTotal number of customers expected on stabilization of unit in 8-10 months 300 per day
Profitability target per unit per month on stabilization30% to 35%
Profitability of the company at the end of 3 years 34.35%
Built up area per unit120 sq feet
Built up area of centralized kitchen400 sq feet
Food and Beverage cost25%
Revenue target per customerRM. 40
Estimated time of breakeven per outlet/unit 11 months per outlet
Estimated time of breakeven profitability for company 3 years approx
(Due to expansion plans that are funded by company profits and loans)
Seed Capital Requirement RM. 90 Lakhs
No of months after which cash flows are used for expansion: 19 months
Total number of outlets opened for 3 years: 11
3 year end results for outlet 1
284175 Total Customers11367000 Total Revenues
4015325 Total Operating Profits
35.32 Profitability %
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Number of employees with the salaries
2apprentices 3 junior chefs 1 main chef 1 sup chef 1 accountant
2drivers
4000 6000 15000 8000 10000 10000
Total 3 years major expenses
11225500 Total Samosa Spoke/Outlet Capital Cost
1500000 Marketing Expenses
9739400 Total Samosa Hub Costs
1500000 Total Expansion Costs + Miscellaneous
44964500 Total Outlet Var+Rec costs
Capital Cost Heads Unit 1/ outlet/spoke
Rent Advance 120 Sq feet 300 RM sq feet 36000 10 360000
Construction 120 800 96000
Deep fat fryer 1 34000
Chest Freezer 1 30000
Blender 1 11500
Steel Tables 3 5000 15000
LCD television 1 25000
Baking Oven 1 100000
Exhaust Hood 1 25000
Sink Unit 1 12000
Microwave 1 8000
Counter units 1 4000Computer 1 20000
Software 1 4000
KOT machines 1 8000
HR consultant 1 20000
Menus, Stationary and Printing, Menu Hoardings 20000
Legal & Liscence Costs 100000
Music System 1 4000Carbonated DrinksMachine 1 10000
Cooking Utensils 3000
Uniforms 14 7 employees 600 2 8000
Installation Costs 1 35,000Food warmers and steelrack 1 40,000
Steel racks Vertical 1 3000
Generator 1 15,000
2 Burner Cooking Stove 1 5,000
Training 3,000
DTH service 1 2000
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Total 1020500
Capital Cost Heads of the Samosa centralized kitchen
Rent Advance400 Sqfeet
1000000
Construction 200000
Installation 100000
Utensils 30000
Steel Working tables 30000
Uniforms 11 40000
Computer 20000
Delivery Van 200000
6 range stove 60000
Fridge 15000
Legal and Lisence Cost 200000Deep Freeze 60000
Software 10000
Dough Mixer 60000
Exhaust 150000
Tandoors 3 3000
Sinks 12000
Storage 25000
Total 2215000
2010-2011 2011-2012 2012-2013 2013-2014
NET PROFIT -29.84 19.52 23.59 27.60
-40.00
-30.00
-20.00
-10.00
0.00
10.00
20.00
30.00
40.00
NET PROFIT
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Breakeven for one samosa outlet
0
1,000,000
2,000,000
3,000,000
4,000,000
5,000,000
6,000,000
7,000,000
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35
MONTHLY SALES
MONTHLY TOTAL COSTS
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PARTICULARS 2010-2011 2011-2012 2012-2013 2013-2014
(8 Months) (12 Months) (12 Months) (4 Months)
INCOME
REVENUE 31,71,000 1,78,29,000 3,21,22,000 1,33,90,000
Less: EXPENDITURES
Food & Beverage 7,92,750 44,57,250 85,20,000 33,47,500
Packaging material 2,37,825 13,37,175 25,56,000 10,04,250
Rent 13,04,000 33,24,000 50,52,000 19,84,000
Maintenance 66,000 2,13,000 3,57,000 1,44,000
Materials 16,000 24,000 24,000 8,000
Printing and Stationary 66,000 2,13,000 3,57,000 1,44,000
Cleaning Supplies 26,400 85,200 1,42,800 57,600
Fuel 1,52,000 3,80,000 5,72,000 2,24,000
Electricity 1,98,000 7,10,000 11,90,000 4,80,000
Water 82,000 2,37,000 3,81,000 1,52,000
Salary 11,12,000 31,88,000 51,08,000 20,36,000
Phone and internet 26,400 85,200 1,42,800 57,600
Insurance 38,000 95,000 1,43,000 56,000
TOTAL 41,17,375 1,43,48,825 2,45,45,600 96,94,950
PBT -9,46,375 34,80,175 75,76,400 36,95,050
Exit strategies
The Exit strategy of the firm will be based on the following steps:-
1. Recovery of all the security deposits of the outlets rentals
2. Individual agreements will be entered into with people who wish to take over individual
outlets in case they require setups for their own food startups. This will help us also re-
employ all the staff which will be trained and have a substantial experience in food
service.
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3. In case these outlets do not find takers for such agreements we shall then concentrate on
selling off all assets as soon as possible.
4. The hub kitchen can then be converted into a take away kitchen which can prepare
Malaysian food which can cater to various localities in the vicinity.
5. The hub kitchen may also go through the same process as the outlets, in case we feel that
it is not feasible to start the t/away kitchen at that time, where we can try and locate
people who are interested in taking over the hub kitchen for their own food operations.
6. In case that does not happen we can then sell of all our assets in the central kitchen as
well.
7. The vehicles will be sold off and the cash will be used to purchase bikes in case we
convert the hub kitchen into a take/away kitchen.
8. The final goal is to sell off the business after it has been established as a quality t/away
business to anyone who wishes to run it so.
9. Since we would not invested in immovable assets hence assets liquidation will not be
such a big issue.
10.We will actively look at re-employing all employees with the owners of the outlets if and
incase people are interested in the proposition of taking over these outlets.
Teams Strengths
The team that shall be heading this venture will be having expertise in business analysis, hands
on experience on hospitality and food industry.
The Holliday Villa Hotels & Suites will be actively participating and helping the two experts in
formulating the extended business plan and will be constantly assisting and supporting them to
succeed in their venture. I will be also involved in the business implementation and will be
handling the operation of the business and especially the food items to be served will be testedby me.
The team looks at hiring a head chef who will look after quality control and kitchen operations.
He will also be required to start an R&D kitchen in the future for constant product development
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and innovation. Since the plan would require an fairly experienced and well versed kitchen
professional and he can be a partnership in the venture depending on his profile.
Business Strategy
Long Term strategy
The long term strategy includes the following:
1. To expand across Kuala Lumpur to over 35 outlets in 5 years from 11 in 3 years
2. To be able to build a brand as an innovative food t/away brand while still delivering value
to the TMS
3. To develop an R&D kitchen so as to offer continuous innovation to customers in terms of
offerings
4. To breakeven at year 3
5. To be able to start a franchisee model in various cities after the success of this model in
Kuala Lumpur.
6. To be able to foray into tier 3 cities after year 6 once those cities have developed an urban
culture to create the need for such a product.
7. To build a national brand by year 7 of start of operation
8. To have presence in all metropolitan cities in India by year 8
Short Term Strategy
1. To start 11 units for year 3
2. To reach budgeted profits and volumes and revenues for all units
3. To introduce new and innovative products at regular intervals for the outlets
4. To have innovative promotional strategies in the first 3 years
5. To create a strong regional brand by year 2
6. To create enough public awareness through PR activities and promotions
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Logo for the Holliday Villa Hotels & Suites QSR
TIS Conclusion
This is a very lucrative project for the Holliday Villa Hotels & Suites Subang as it is not only
giving them an opportunity to earn huge profits but also giving them an opportunity to expand
into an unexplored new venture and also diversifying their business.
The Holliday Villa Hotels & Suites will not face any competition in the new venture as it is a
totally unexplored area. Their operations and other amenities will not cost them much as they are
already in a similar business.
One of the very crucial and important part of the supplier for a particular business where
Holliday Villa Hotels & Suites will have an advantage of already existing supplier for their
hotels.
Arranging for finance form the banks or financial institutions will be eaiser for the existing good
running business into a new similar expansion with such high expected returns in a small period
of three years only.