Housing Jigsaw PRAH Quick Guide 16b – Using Map Codes · Web view2020. 6. 30. · Quick Guide...

Housing Jigsaw PRAH Quick Guide 16b – Using Map Codes

Quick Guide 16b – Using Map Codes

CONFIDENTIAL / version 1.0UNCONTROLLED IF PRINTED

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What are Map CodesMap codes work in the same way as merge fields, the only difference is, the map code will display any answers to any questions that have been asked in PRAH rather than any displaying any basic information.For example, if you wanted to add the “Date Customer is likely to Become Homeless” into your letter template, you can do so by adding the map code.

The list of available map codes can be found at the bottom of this guide.

How to Add a Map CodeTo add a map code to your template, put the cursor in the correct place, select “Insert” in the word menu, then select “Quick Parts” followed by “Field”.

Choose “Merge Field” from the “Field Name” list then enter the name of the map code into the “Field Name” text box.For example, if you want to add the answer to the question “Reason for Approach” to your template, the correct format is:QU_REASONS_FOR_APPROACH


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Click “OK” and the merge field will be added to your template in the following format.«QU_REASONS_FOR_APPROACH»When you have saved your letter template into PRAH and generated it, the map code will look for the information in PRAH and, if the information is there, it will populate your letter template.Please note, if there is no information, nothing will be pulled into the template.


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Available Map CodesPage Question Internal CodeReasons for Approach

Detail the reason for approaching for assistance today

QU_REASONS_FOR_APPROACH

Reasons for Approach

Detail any steps which have already been taken to resolve current housing issues

QU_STEPS_TAKEN_TO_RESOLVE


Detail any assistance which would be helpful

QU_HOPES_FROM_MEETING


Have you been homeless before?

QU_PRESENTED_BEFORE


If so, how many times have you been homeless?

QU_PRESENTED_BEFORE_COUNT


When did you most recently approach an LA for assistance with your housing/homeles

QU_PRESENTED_MOST_RECENTLY


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sness?Additional Factors

Drug/alcohol use?

QU_DRUG_OR_ALCOHOL_ISSUES

Additional Factors

Care history? QU_CARE_HISTORY

Additional Factors

Served in the Armed Forces?

QU_ARMED_FORCES

Additional Factors

Prison history? QU_PRISON_HISTORY

Additional Factors

Health Issues? QU_HEALTH_ISSUES

Additional Factors

Has any member of the household experienced domestic abuse or harrassment?

QU_DOMESTI_FROM_HARASSMENT

Additional Factors

Residential Status QU_RESIDENTIAL_STATUS

Additional Factors

Detail current medication and dosage for all household members

QU_CURRENT_FROM_DOSAGE

Additional Factors

Detail any members of the household who are receiving support including the support provider, nature and frequency of the support

QU_SUPPORT_FROM_AGENCIES

Outcomes Initial triage outcome?

QU_TRIAGE_OUTCOME

Outcomes Referral to Housing Advice Officer

QU_REFERRAL_TO_HOUSING_ADVICE

Outcomes Detail the initial advice provided today

QU_INITIAL_ADVICE_PROVIDED

Outcomes Detail any agencies the customer has been signposted to

QU_INITIAL_AGENCY_SIGNPOSTING

Outcomes Reason to believe homeless or

QU_TRIAGE_OUTCOME_REASON


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threatened with homelessness within 56 days

Data sharing consents

GPs QU_DATA_SHARING_GP


Revenues & Benefits

QU_DATA_SHARING_R_AND_B


Landlords QU_DATA_SHARING_LANDLORDS


Solicitors QU_DATA_SHARING_SOLICITORS


Social Services QU_DATA_SHARING_SOCIAL_SERVICES


Banks or other financial organisations

QU_DATA_SHARING_BANKS


Police & Probation services

QU_DATA_SHARING_POLICE_PROBATION


HMCS (Her Majesty's Court Services)

QU_DATA_SHARING_HMCS


Other local authorities

QU_DATA_SHARING_OTHER_LAS


Support agencies QU_DATA_SHARING_SUPPORT


The Department for Communities and Local Government

QU_DATA_SHARING_DCLG


Other agencies you consent to us sharing your data with

QU_DATA_SHARING_OTHER_CONSENT


Other agencies you do not consent to us sharing your data with

QU_DATA_SHARING_OTHER_DO_NOT_CONSENT

Office use + Main reason for QU_TRIAGE_MAIN_REASON_LOSS_LAST_SETTLED


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Approach checklist

loss of last settled accommodation

Office use + Approach checklist

Main reason for loss of last settled accommodation (P1E values)

QU_TRIAGE_MAIN_REASON_LOSS_LAST_SETTLED_P1E


Secondary reason for loss of last settled accommodation

QU_TRIAGE_SECONDARY_REASON_LOSS_LAST_SETTLED


If last settled accommodation was an AST, provide reason for loss

QU_TRIAGE_AST_REASON_FOR_LOSS


Main reason for end of private rented tenancy

QU_TRIAGE_REASON_END_PRIVATE_TENANCY


Main reason for loss of social rented tenancy

QU_TRIAGE_REASON_END_SOCIAL_TENANCY


Main reason for loss of supported housing

QU_TRIAGE_REASON_END_SUPPORTED_TENANCY


Private tenant checklist

QU_TRIAGE_PRIVATE_TENANT_CHECKLIST


Told to leave by friends or family checklist

QU_TRIAGE_TOLD_FAMILY_CHECKLIST


Owner-occupier checklist

QU_TRIAGE_OWNER_OCCUPIER_CHECKLIST


Health or substance misuse checklist

QU_TRIAGE_HEALTH_MISUSE_CHECKLIST


Victim of violence, abuse or harassment checklist

QU_TRIAGE_VICTIM_HARASSMENT_CHECKLIST


General advice checklist

QU_TRIAGE_GENERAL_ADVICE_CHECKLIST

Equal Opportunities Monitoring

Age QU_E_AND_D_AGE


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Disability QU_E_AND_D_DISABILITY


Nationality QU_E_AND_D_NATIONALITY


Ethnicity QU_E_AND_D_ETHNICITY


Sex QU_E_AND_D_SEX


Religion QU_E_AND_D_RELIGION


Sexual orientation

QU_E_AND_D_SEXUAL_ORIENTATION


Are you pregnant?

QU_E_AND_D_PREGNANCY


Have you had a baby in the last 12 months?

QU_E_AND_D_RECENT_MOTHER


Marriage and Civil Partnership

QU_E_AND_D_MARRIAGE


Are you a refugee or an asylum seeker?

QU_E_AND_D_REFUGEE


What country or region are you a refugee/asylum seeker from?

QU_E_AND_D_REFUGEE_FROM

Equal Opportunities

Please select the option that best describes your

QU_E_AND_D_LANGUAGE


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Monitoring languageCircumstances - About homelessness

Is the customer homeless or threatened with homelessness within 56 days?

QU_HOUSEHOLD_HOMELESS_IN_56_DAYS

Circumstances - About homelessness

Detail the reason for approaching for assistance today:

QU_HOUSEHOLD_HOMELESS_IN_56_DAYS_DETAILS


When is the customer likely to become homeless?

QU_HOUSEHOLD_WHEN_THINK_HOMELESS


Has the customer ever approached this or any other local authority as homeless before?

QU_APPLICANT_APPROACHED_THIS_LA_BEFORE


If yes and this authority please provide date

QU_APPLICANT_APPROACHED_THIS_LA_BEFORE_DATE


If yes and another authority please provide name of authority

QU_APPLICANT_APPROACHED_OTHER_LA_BEFORE


If yes and another authority please provide date

QU_APPLICANT_APPROACHED_OTHER_LA_BEFORE_DATE


What happened (why is the customer homeless or threatened with homelessness)?

QU_WHY_IS_APP_HOMELESS_OR_THREATENED

Circumstances - About previous homelessness

Has the customer been homeless previously?

QU_APP_HOMELESS_BEFORE

Circumstances - About previous homelessne

If yes, when did the customer first become homeless?

QU_WHEN_MAIN_APPLICANT_FIRST_HOMELESS


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ssCircumstances - About previous homelessness

If yes, how old was the customer when they first become homeless?

QU_AGE_THE_MAIN_APPLICANT_WHEN_FIRST_HOMELESS


Has customer ever slept rough?

QU_APP_EVER_SLEPT_ROUGH


If yes - How many nights did the customer sleep rough last year?

QU_DAYS_THE_MAIN_APPLICANT_SLEEP_ROUGH_LAST_YEAR


If yes - What age was the customer when they first slept rough?

QU_AGE_MAIN_APPLICANT_WHEN_THEY_FIRST_SLEPT_ROUGH


Has the customer been placed in temporary accommodation before by this local authority?

QU_MAIN_PLACED_TEMP_BY_LA_PREVIOUSLY


If Yes - add any further details about the placement here:

QU_MAIN_PLACED_TEMP_BY_LA_PREVIOUSLY_DETAILS

Circumstances - Current situation and aspirations

Are there any additional reasons for requesting assistance from housing options?

QU_ADDITIONAL_REASONS_FOR_ASSISTANCE


Please specify any other reasons for requesting assistance

QU_ADDITIONAL_REASONS_FOR_ASSISTANCE_OTHER

Circumstances - Current

We have talked through your homelessness

QU_CURRENT_SITUATION_ASPIRATIONS


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situation and aspirations

and your additional reasons for requesting assistance, can you now tell me what you are hoping to get from this meeting?


What are your main interests/hobbies/skills?

QU_CURRENT_SITUATION_HOBBIES


What would you like to see yourself doing in five years time?

QU_CURRENT_SITUATION_5_YEAR_PLAN


What support do you think you will need to help you achieve this?

QU_CURRENT_SITUATION_5_YEAR_PLAN_SUPPORT


What do you think might prevent you from achieving this?

QU_CURRENT_SITUATION_5_YEAR_PLAN_HURDLES


List which other local agencies may be able to support the customer to achieve the above

QU_CURRENT_SITUATION_5_YEAR_PLAN_AGENCIES

Circumstances - Current housing details

What type of property are you living in?

QU_CURRENT_PROPERTY_TYPE

Circumstances -

How many bedrooms does

QU_CURRENT_PROPERTY_BEDS_TOTAL


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Current housing details

your accommodation have?


How many bedrooms are for the sole use of your household?

QU_CURRENT_PROPERTY_BEDS_OWN_USE


How many living rooms does your accommodation have?

QU_CURRENT_PROPERTY_LIVING_ROOMS_TOTAL


How many living rooms are for the sole use of your household?

QU_CURRENT_PROPERTY_LIVING_ROOMS_OWN_USE


How many bathrooms does your accommodation have?

QU_CURRENT_PROPERTY_BATHROOMS_TOTAL


How many bathrooms are for the sole use of your household?

QU_CURRENT_PROPERTY_BATHROOMS_OWN_USE


Is there a kitchen in your accommodation?

QU_CURRENT_PROPERTY_KITCHEN


Is the kitchen for the sole use of your household?

QU_CURRENT_PROPERTY_KITCHEN_OWN_USE


Is there a garden with your accommodation?

QU_CURRENT_PROPERTY_GARDEN

Circumstances - Current housing

Is the garden for sole use of your household?

QU_CURRENT_PROPERTY_GARDEN_OWN_USE


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detailsCircumstances - Current housing details

If a flat - what floor is the accommodation on?

QU_CURRENT_PROPERTY_FLAT_FLOOR


If a flat - is there a lift?

QU_CURRENT_PROPERTY_LIFT

Housing & Accommodation Needs - Property details

Is the accommodation in the district?

QU_PRS_ACCOMMODATION_OUT_OF_DISTRICT


If the accommodation is out of district, how far out of the district boundary?

QU_PRS_ACCOMMODATION_OUT_OF_DISTRICT_DIST


Landlord name QU_PRS_LANDLORD_NAME


Landlord address QU_PRS_LANDLORD_ADDRESS


Agent name QU_PRS_AGENT_NAME


Agent address QU_PRS_AGENT_ADDRESS


Is the property in disrepair?

QU_PRS_IS_DISREPAIR


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Are you sufferring harassment at the property?

QU_PRS_HARASSMENT


If yes, please provide details:

QU_PRS_HARASSMENT_DETAILS


Are you overcrowded at the property?

QU_PRS_OVERCROWDED


Has notice been served at the property?

QU_PRS_NOTICE


Are there reasons why you think the property is not fit for purpose?

QU_PRS_NOT_FIT


If yes, explain why it is not suitable?

QU_PRS_NOT_SUITABLE_OTHER


Is there another reason why the current property is not suitable - support network, school, work, etc.?

QU_PRS_NETWORK_QUESTION



QU_PRS_NETWORK


Was a deposit paid?

QU_PRS_DEPOSIT_PAID


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QU_PRS_DEPOSIT_PAID_AMOUNT


Who paid the deposit?

QU_PRS_DEPOSIT_PAID_WHO


Do you have a copy of the deposit protection certificate?

QU_PRS_DEPOSIT_PAID_CERTIFICATE


Was the deposit paid by cash or bond?

QU_PRS_DEPOSIT_PAID_METHOD


If cash, is it in a protected scheme?

QU_PRS_DEPOSIT_PAID_PROTECTED


Is there a valid energy performance certificate?

QU_PRS_VALID_EPC_AND_GAS_SAFETY


Is there a valid gas safety certificate?

QU_PRS_VALID_GAS_SAFETY

Housing & Accommodation Needs - Health and wellbeing

Do you or any of your household members have any self-reported vulnerabilities - including physical or mental health needs?

QU_HEALTH_VULNERABILITIES_NEW

Housing & Accommodation Needs - Health


QU_HEALTH_VULNERABILITIES_DETAILS


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and wellbeingHousing & Accommodation Needs - Health and wellbeing

Do you or any member of your household have any confirmed medical conditions?

QU_HEALTH_MEDICAL



QU_HEALTH_MEDICAL_DETAILS


Are you or your family members on any medication?

QU_HEALTH_MEDICATION



QU_HEALTH_MEDICATION_DETAILS


Does your current housing situation impact on your medical condition?

QU_HEALTH_MEDICAL_IMPACT



QU_HEALTH_MEDICAL_IMPACT_DETAILS


Do you or your family members have any other health care professionals working with you?

QU_HEALTH_AGENCIES

Housing & Accommod

If yes, please provide details

QU_HEALTH_AGENCIES_DETAILS


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ation Needs - Health and wellbeing

including consultants, health visitors, community psychiatric nurse, occupational therapist etc.


Do you use alcohol and/or drugs?

QU_HEALTH_DRINK_DRUGS


If yes, please provide details including how this affects your life

QU_HEALTH_DRINK_DRUGS_DETAILS


Does any member of your household require any assistance with addiction (gambling, drugs or alcohol)?

QU_HEALTH_ADDICTION_NEW


If so, who and what addiction

QU_HEALTH_ADDICTION_DETAILS


Do you or any member of your household need support to be able to live independently or to develop independent living skills?

QU_HEALTH_SUPPORT_TO_LIVE_INDEPENDENTLY_NEW



QU_HEALTH_SUPPORT_TO_LIVE_INDEPENDENTLY_DETAILS


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Have you or any member of your household ever been in local authority care?

QU_HEALTH_EVER_BEEN_IN_CARE



QU_HEALTH_EVER_BEEN_IN_CARE_DETAILS


What is the name of your family GP?

QU_HEALTH_GP_NAME


Does this member of the household have any of the following mobility or support issues?

QU_MOBILITY_AND_SUPPORT_ISSUES

Housing & Accommodation Needs - Education and employment

Is this member of the household in full time education or employment?

QU_EDUCATION_EMPLOYMENT_STATUS


Does this member of the household have any qualifications?

QU_QUALIFICATIONS



QU_QUALIFICATIONS_DETAILS

Housing & Accommod

If employed, details of

QU_EMPLOYMENT_DETAILS


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ation Needs - Education and employment

company, hours worked and position held.


If in education, details of course undertaken, the hours and days studying.

QU_EDUCATION_DETAILS


Which secondary school/college did they attend?

QU_PHP_WHAT_SCHOOL_OR_COLLEGE

Housing & Accommodation Needs - Financial assessment

Income (£) QU_SALARY


Frequency QU_SALARY_PAID


Other income (£) QU_BENEFITS


Frequency QU_BENEFITS_PAID


Housing benefit (£)

QU_HOUSING_BENEFIT

Housing & Accommodation Needs

Frequency QU_HOUSING_BENEFIT_PAID


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- Financial assessmentHousing & Accommodation Needs - Financial assessment

Savings (£) QU_SAVINGS


Debt / Loans (£) QU_DEBT_LOANS


Arrears (£) QU_ARREARS


Is the customer claiming benefit towards their housing costs?

QU_BENEFITS_TOWARDS_HOUSING


Is the customer claiming benefit towards their other living costs? If the customer receives more than one benefit, identify the one which contributes most to their income.

QU_BENEFITS_TOWARDS_LIVING


Is the household managing financially?

QU_HOUSEHOLD_MANAGING_FINANCIALLY


Do either the customer or joint customer have an interest in a mortgage?

QU_HOUSEHOLD_HAS_MORTGAGE_INTEREST

Housing & Accommodation Needs


QU_HOUSEHOLD_HAS_MORTGAGE_DETAILS


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- Financial assessmentHousing & Accommodation Needs - Pets

Does the household have any pets?

QU_HOUSEHOLD_HAS_PETS

Housing & Accommodation Needs - Pets

Please provide details of the type and age of the pets

QU_HOUSEHOLD_PET_DETAILS


Are any of the pets expected to be rehoused with the household?

QU_HOUSEHOLD_PETS_TO_BE_REHOUSED


Is an assistance dog to be rehoused with the household?

QU_HOUSEHOLD_ASSISTANCE_DOG_TO_BE_REHOUSED

Housing & Accommodation Needs - Other comments from customer

Any other comments:

QU_OTHER_COMMENTS

Housing & Accommodation Needs - PHP Supplementary information

Detail any appointments made, including agency, date of appointment and time

QU_PHP_APPOINTMENTS


Detail any leaflets or websites provided to the customer

QU_PHP_LEAFLETS


Any other information / advice provided

QU_PHP_ANY_OTHER_INFO_PROVIDED

Support - What support QU_SUPPORT_HOUSEHOLD_NEEDS


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Support needs and support network

needs have been identified within the household?

Support - Support needs and support network

What kind of support do you receive from family members?

QU_SUPPORT_FROM_FAMILY


What kind of support do you receive from friends?

QU_SUPPORT_FROM_FRIENDS


Do you receive any other additional support and if so from which agencies?

QU_SUPPORT_FROM_AGENCIES_CURRENT


Is there any other support you feel you would like?

QU_SUPPORT_FROM_AGENCIES_REQUIRED


Do you provide any support to anyone in your household?

QU_SUPPORT_A_HOUSEHOLD_MEMBER


If yes, who do you support and what with?

QU_SUPPORT_HOUSEHOLD_MEMBER_DETAILS

Support - Criminal behaviour

Has any member of the household any criminal convictions including unspent or pending, cautions or final warnings?

QU_ANY_CRIMINAL_CONVICTIONS


If Yes - add any further details here:

QU_ANY_CRIMINAL_CONVICTIONS_DETAILS

Support - Has any member QU_ANY_IN_PRISON


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Criminal behaviour

of the household been in prison?


Please provide details

QU_ANY_IN_PRISON_DETAILS


Has the customer been in prison in the last year?

QU_MAIN_APP_IN_PRISON_LAST_YEAR


If yes - what date did customer leave prison?

QU_MAIN_APP_OUT_OF_PRISON_DATE


If yes, was the customer homeless before they went to prison?

QU_MAIN_APP_HOMELESS_PRIOR_TO_PRISON


Please provide details

QU_ANY_OTHER_CRIMINAL_INFORMATION

Support - Risk Assessment

Incidents of violence?

QU_RISK_VIOLENCE


If yes, to whom? QU_RISK_VIOLENCE_TOWARDS_WHOM


Most serious damage caused

QU_RISK_MOST_SERIOUS_CAUSED


Emotional / Mental health problems

QU_RISK_EMOTIONAL_PROBLEMS


Self-care / Risk from others

QU_RISK_SELF_CARE_OTHERS


Other risk factors QU_RISK_FACTORS


Tenancy risks QU_RISK_TENANCY_RISKS


PNC Check Information and other additional information:

QU_RISK_PNC_INFORMATION


If you have indicated yes to any question

QU_RISK_DESCRIPTION


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above please describe behaviour/incidents in detail. Please also list any risk assessment work previously undertaken with this individual


Who is at risk? QU_RISK_WHO


What are the risks?

QU_RISK_WHAT


Where is the risk greatest?

QU_RISK_WHERE_IS_GREATEST


What factors might increase risk?

QU_RISK_WHAT_FACTORS_RISK


What risk strategy / actions should be put in place as a direct result of this form?

QU_RISK_WHAT_STRATEGY

Checklist 1: Referral

Did the customer self-refer?

QU_CL1_SELF_REFER


If no, who was the customer referred by?

QU_CL1_REFERRER


Was this an agency referral under s213B (specified public body)?

QU_CL1_AGENCY_REFERRAL


Is the referral a re-application following discharge of duty via a PRSO offer?

QU_CL1_REAPPLICATION

Checklist 1a: Reapplication duty

Has the customer accepted a PRSO made to a Council to end

QU_CL1A_REAPPLICATION


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the main housing duty under s193(7AA) within the past 2 years?

Checklist 1a: Reapplication duty

If yes, Has the customer approached the initial authority with the re-application duty?

QU_CL1A_REAPPLICATION_TO_INITIAL_LA

Checklist 2: General advice (triage outcomes)

Has general advice been provided to the customer?

QU_CL2_ADVICE_PROVIDED_YN


Was the general advice provided by the LA or other?

QU_CL2_GENERAL_PROVIDED_BY_LA


If the advice was not provided by the LA, who provided it?

QU_CL2_ADVICE_NOT_BY_LA_YN


Please tick if the customer falls within any of the following specified groups:

QU_CL2_APPLICANT_GROUPS


Any other group identified by the local authority as being at particular risk of homelessness, including:

QU_CL2_APPLICANT_OTHER_GROUPS


Ensure general advice covers the key elements below;

QU_CL2_ADVICE_GENERAL_ELEMENTS


Please specify the general advice given below:

QU_CL2_ADVICE_GENERAL


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Please specify any advice given that was tailored to the needs of the customer because you have identified that they are either in a specified group or they are in a group identified as being at particular risk of homelessness below:

QU_CL2_ADVICE_TAILORED


The customer has been signposted to the following agencies;

QU_CL2_APPLICANT_SIGNPOSTED

Checklist 3: * Reason to believe homeless or threatened with homelessness

Reason to believe homeless or threatened with homelessness within 56 days?

QU_CL3_REASON_TO_BELIEVE


If yes - state why there is reason to believe homeless or threatened with homelessness

QU_CL3_REASON_TO_BELIEVE_DETAIL


Has it been recommended to the customer that they attend a full housing advice/assessment interview?

QU_CL3_FULL_ASSESS_RECOMMENDED

Checklist 3: Has the meeting QU_CL3_FULL_ASSESS_TODAY


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* Reason to believe homeless or threatened with homelessness

been booked for today?

Checklist 4: Enquiries into whether the customer is eligible and homeless or threatened with homelessness s.184

List the initial enquiries that have been made into whether the customer is eligible and homeless or threatened with homelessness.

QU_CL4_ENQUIRIES_INTO_HOMELESSNESS

Checklist 5: * Interim accommodation

Is there reason to believe the customer may be homeless, eligible and in priority need?

QU_CL5_HOME_ELIGIBLE_PRIORITY


If yes, please provide further information regarding the reason to believe the customer is in priority need.

QU_CL5_HOME_ELIGIBLE_REASON


Has the customer been placed into interim accommodation under the s188 duty?

QU_CL5_TA_PLACEMENT


If yes, confirm date of placement:

QU_CL5_TA_PLACEMENT_DATE


If yes, confirm address of placement:

QU_CL5_TA_PLACEMENT_ADDRESS


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Has the customer been placed in temporary accommodation in another local authority district?

QU_CL5_TA_PLACEMENT_OTHER_LA


If yes, please confirm s188 duty letter has been sent to the customer and a copy held on file?

QU_CL5_TA_PLACEMENT_S188_ON_FILE


If customer has been placed, please confirm the customer's Housing Register application has been updated (or that the customer has been registered at the interim accommodation address):

QU_CL5_TA_PLACEMENT_HR_UPDATED


If the customer was placed into interim accommodation as they have given you reason to believe they were homeless, however, enquiries demonstrate that they are instead “threatened with homeless within 56 days”, interim accommodation can be ended. Please make any relevant notes here if this is the case:

QU_CL5_TA_PLACEMENT_WHY_ENDED

Checklist 5: * Interim

Date placement ended (if

QU_CL5_TA_PLACEMENT_DATE_ENDED


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accommodation

appropriate):


If the customer has not been placed into interim accommodation, please set out the reason(s) why when the “reason to believe” threshold has been met? This decision is open to legal challenge via judicial review.

QU_CL5_TA_PLACEMENT_WHY_NOT_MADE

Checklist 6: * Discretionary power to accommodate (i.e. rough sleepers)

Has the customer been placed into interim accommodation under a discretionary power (i.e. s.1 Localism Act 2011)?

QU_CL6_DISCRETIONARY_INTERIM


If no, please confirm the reasons why:

QU_CL6_DISCRETIONARY_INTERIM_NO



QU_CL6_DISCRETIONARY_INTERIM_YES_DATE

Checklist 6: * Discretionary power to accommodate (i.e.

Please confirm the customer's Housing Register application has been updated and or that the

QU_CL6_DISCRETIONARY_HR_UPDATED


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rough sleepers)

customer has been registered at the discretionary accommodation placement address:


Please list the agency referrals you have made with regard to accessing support and emergency accommodation for the customer here:

QU_CL6_AGENCY_REFERRALS

Checklist 7: * Eligibility

Please outline any enquiries that have been made into the customer's eligibility here:

QU_CL7_ELIGIBILITY_ENQUIRIES


Eligibility category

QU_CL7_ELIGIBILITY_CATEGORY


Is the person eligible for assistance?

QU_CL7_ELIGIBILITY


Ineligible customer/household - details of referrals made for further support:

QU_CL7_ELIGIBILITY_REFERRALS


Please provide details of the reason(s) for ineligibility here:

QU_CL7_INELIGIBLE_WHY


Has interim accommodation been provided?

QU_CL7_INTERIM_ACCOMM_PROVIDED



QU_CL7_INTERIM_ACCOMM_DATE



QU_CL7_INTERIM_ACCOMM_ADDRESS

Checklist 8: If customer is QU_CL8_16_17


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Homeless 16 or 17 year olds

either homeless or threatened with homelessness, are they 16/17 years old?

Checklist 8: Homeless 16 or 17 year olds

If yes, please confirm that a referral has been made to Children's Services:

QU_CL8_REFERRAL_MADE


Date of referral to Children's Services:

QU_CL8_REFERRAL_DATE


Has a joint assessment with Children's Services been undertaken?

QU_CL8_JOINT_ASSESSMENT_MADE


Outcome of joint assessment / referral to children's services

QU_CL8_JOINT_ASSESSMENT_DATE

Checklist 9: * Enquiries to satisfy whether homeless or threatened with homelessness

Does the customer have accommodation in the United Kingdom which is available to occupy together with any person who normally lives with them as a member of their household or who could reasonably be expected to reside with them?

QU_CL9_ACCOMM_AVAILABLE_UK

Checklist 9: * Enquiries to satisfy whether homeless

Does the customer have accommodation anywhere else in the world which

QU_CL9_ACCOMM_AVAILABLE_WORLD


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or threatened with homelessness

is available to occupy together with any person who normally lives with them as a member of their household or who could reasonably be expected to reside with them anywhere else in the world?


Has the customer's legal right to occupy their accommodation been terminated?

QU_CL9_ACCOM_TERMINATED


Will the customer's legal right to occupy their accommodation be terminated in the near future (including a valid s21 notice to quit that will expire within 56 days)?

QU_CL9_ACCOM_TERMINATED_SOON


Is it reasonable for the customer to continue to occupy or return to his accommodation, considering issues of affordability, physical conditions, violence from persons not associated with

QU_CL9_ACCOM_REASONABLE_RETURN


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the customer, domestic abuse or other reason?


Is the customer unable to gain entry to accommodation which they have a legal entitlement to occupy?

QU_CL9_ACCOM_CANT_ENTER


Is the customer's accommodation a moveable structure (e.g. caravan, boat, or other)? If yes, do they have somewhere to legally place it and reside in it?

QU_CL9_ACCOM_MOVABLE


Is the customer threatened with homelessness within 56 days (including valid s21 notice to quit that is due to expire within 56 days)?

QU_CL9_APP_THREATENED_HOMELESS_56


Copy of Notice to Quit

QU_CL9_NTQ_RECEIVED

Checklist 9: * Enquiries to satisfy whether homeless

Date received QU_CL9_NTQ_DATE_RECEIVED


33


or threatened with homelessnessChecklist 9: * Enquiries to satisfy whether homeless or threatened with homelessness

Tenancy agreement

QU_CL9_TA_RECEIVED


Date received QU_CL9_TA_DATE_RECEIVED


Deposit protection certificate

QU_CL9_DPC_RECEIVED


Date received QU_CL9_DPC_DATE_RECEIVED

Checklist 9: * Enquiries to satisfy

Copy of Notice Seeking Possession

QU_CL9_NSP_RECEIVED


34


whether homeless or threatened with homelessnessChecklist 9: * Enquiries to satisfy whether homeless or threatened with homelessness

Date received QU_CL9_NSP_DATE_RECEIVED


Copy of Possession Order

QU_CL9_PO_RECEIVED


Date received QU_CL9_PO_DATE_RECEIVED


Copy of Bailiff's Warrant

QU_CL9_BW_RECEIVED

Checklist 9: Date received QU_CL9_BW_DATE_RECEIVED


35


* Enquiries to satisfy whether homeless or threatened with homelessnessChecklist 9: * Enquiries to satisfy whether homeless or threatened with homelessness

Other QU_CL9_OTHER_RECEIVED


Date received QU_CL9_OTHER_DATE_RECEIVED


Please set out the enquiries that have been made into whether the customer is homeless or threatened with homelessness:

QU_CL9_ENQUIRIES

Checklist 9: * Enquiries to satisfy whether homeless or threatened with homelessne

As a result of the enquiries you have made, are you satisfied the customer is homeless or threatened with homelessness?

QU_CL9_APP_THREATENED_HOMELESS


36


ssChecklist 9: * Enquiries to satisfy whether homeless or threatened with homelessness

Was positive action successful in preventing homelessness?

QU_POSITIVE_ACTION_SUCCESSFUL_PREVENTING_HOMELESSNESS


What was the most significant action taken in preventing homelessness?

QU_POSITIVE_ACTION_SUCCESSFUL_PREVENTING_HOMELESSNESS_TYPE

Checklist 10: * Prevention / Relief duty (assessment under s189A and notification to the customer in writing)

Have the details of the circumstances causing the customer's homelessness or threat of homelessness been captured on the initial assessment forms?

QU_CL10_HOMELESS_DETAILS_COLLECTED


If yes, add any evidence or attachments to documents list and include here any further enquiries

QU_CL10_HOMELESS_DETAILS_FURTHER

Checklist 10: * Prevention

If no, provide notes:

QU_CL10_HOMELESS_DETAILS_NO_NOTES


37


/ Relief duty (assessment under s189A and notification to the customer in writing)Checklist 10: * Prevention / Relief duty (assessment under s189A and notification to the customer in writing)

Have the details of the specific housing needs of the customer (and any members of their household) been captured?

QU_CL10_HOUSING_NEEDS_DETAILS_COLLECTED



QU_CL10_HOUSING_NEEDS_DETAILS_FURTHER


If no, provide notes:

QU_CL10_HOUSING_NEEDS_DETAILS_NO_NOTES

Checklist 10: * Prevention

Have the details of what accommodation

QU_CL10_SUITABLE_ACCOM_COLLECTED


38


/ Relief duty (assessment under s189A and notification to the customer in writing)

would be suitable for the customer and any persons with whom the customer resides or might reasonably be expected to reside with been captured?



QU_CL10_SUITABLE_ACCOM_FURTHER


Have the details of what support would be necessary for the customer and any other relevant persons to be able to have and retain suitable accommodation been captured?

QU_CL10_SUPPORT_COLLECTED



QU_CL10_SUPPORT_COLLECTED_FURTHER

Checklist 10: *

Please set out your assessment

QU_CL10_SUPPORT_ASSESSMENT


39


Prevention / Relief duty (assessment under s189A and notification to the customer in writing)

of what accommodation is required by the household, based on your assessment of their individual circumstances (demonstrate that you have actively considered what accommodation would be suitable for the customer and any person(s) included in the customer's household):


Please set out your assessment of what support would be necessary for the customer and any members of their household to be able to have and retain suitable accommodation in the space provided below:

QU_CL10_SUPPORT_ASSESSMENT_SUSTAIN


Has the customer been notified about the s189A assessment of their needs, housing and support requirements?

QU_CL10_189A_YES_NO

Checklist 11: Is the customer owed a

Please select which category applies

QU_CL11_PREVENTION_OR_RELIEF


40


prevention or relief duty?Checklist 12: * Relief duty (enquiries into local connection and referrals)

Resident in the area for 6 months out of the last 12?

QU_CL12_LC_6_OF_12

Checklist 12: * Relief duty (enquiries into local connection and referrals)

Details: QU_CL12_LC_6_OF_12_DETAILS


Resident in the area for 3 years out of the last 5 years?

QU_CL12_LC_3_OF_5


Details: QU_CL12_LC_3_OF_5_DETAILS


Proof of local employment?

QU_CL12_LC_EMPLOYMENT

Checklist 12: * Relief duty (enquiries into local

Details: QU_CL12_LC_EMPLOYMENT_DETAILS


41


connection and referrals)Checklist 12: * Relief duty (enquiries into local connection and referrals)

Proof of close relatives with at least 5 years residence in the locality?

QU_CL12_LC_RELATIVES


Details: QU_CL12_LC_RELATIVES_DETAILS


Care leaver owed leaving care duties by the local authority?

QU_CL12_LC_CARE_LEAVER


Details: QU_CL12_LC_CARE_LEAVER_DETAILS


Care leaver under 21 who is owed leaving care duties and has lived in the local area for at least 2 years including some time before they were 16 years old?

QU_CL12_LC_CARE_LEAVER_2_YEARS

Checklist 12: * Relief duty

Details: QU_CL12_LC_CARE_LEAVER_2_YEARS_DETAILS


42


(enquiries into local connection and referrals)Checklist 12: * Relief duty (enquiries into local connection and referrals)

Safe local connection elsewhere?

QU_CL12_LC_ELSEWHERE


Details - including local authority (or authorities) where there is a safe local connection including which of the above reasons apply

QU_CL12_LC_ELSEWHERE_DETAILS


Safe local connection anywhere?

QU_CL12_LC_ANYWHERE


Details: QU_CL12_LC_ANYWHERE_DETAILS


Has the customer made an application to any other housing authority?

QU_CL12_LC_APPLIED_ELSEWHERE

Checklist 12: * Relief

Details: QU_CL12_LC_APPLIED_ELSEWHERE_DETAILS


43


duty (enquiries into local connection and referrals)Checklist 12: * Relief duty (enquiries into local connection and referrals)

Please confirm - has the customer got a local connection with this district?

QU_CL12_LC_CONFIRMED


Details: QU_CL12_LC_CONFIRMED_DETAILS


Detail enquiries here:

QU_CL12_LC_ENQUIRIES


List enquiries made to determine why a referral cannot be made due to an customer or household member would be at threat of violence, which is likely to be carried out in the receiving local authority area

QU_CL12_REFERRAL_ENQUIRIES

Checklist 12: * Relief duty (enquiries

Is the customer being referred to another local authority?

QU_CL12_REFERRAL


44


into local connection and referrals)Checklist 12: * Relief duty (enquiries into local connection and referrals)

Receiving local authority

QU_CL12_REFERRAL_RECEIVING


Receiving local authority contact details

QU_CL12_REFERRAL_RECEIVING_CONTACT_DETAILS


Date notification letter sent to customer (and advising of right to request a review):

QU_CL12_REFERRAL_LETTER_SENT_DATE


Date notification sent to receiving authority:

QU_CL12_REFERRAL_NOTIFICATION_SENT


Date referral accepted:

QU_CL12_REFERRAL_NOTIFICATION_ACCEPTED_DATE

Checklist 13: Has the customer been

Is the customer owed a prevention duty?

QU_CL13_OWED_PREVENTION_DUTY


45


notified that a prevention / relief duty is owed?Checklist 13: Has the customer been notified that a prevention / relief duty is owed?

Is the customer owed a relief duty?

QU_CL13_OWED_RELIEF_DUTY

Checklist 14: Determining steps that need to be taken to prevent homelessness with the customer / relieve homelessness with the customer

Have any steps already been taken with the customer to prevent homelessness?

QU_CL14_PRIOR_STEPS



QU_CL14_PRIOR_STEPS_DETAILS

Checklist 14: Determining steps that need to be taken to

Has a Personalised Housing Plan been completed with the customer?

QU_CL14_PHP_AGREED


46


prevent homelessness with the customer / relieve homelessness with the customerChecklist 14: Determining steps that need to be taken to prevent homelessness with the customer / relieve homelessness with the customer

Have the steps been agreed with the customer (as they relate to preventing them from becoming homeless – steps to address wider support needs including assisting the customer to achieve aspirations that are not directly related to their imminent homelessness)?

QU_CL14_PHP_STEPS


If no, why doesn’t the customer agree with the steps?

QU_CL14_PHP_STEPS_NOT_AGREED_REASON

Checklist 14: Determining steps that need to be taken to prevent homelessne

Comments about the PHP

QU_CL14_PHP_STEPS_AGREED


47


ss with the customer / relieve homelessness with the customerChecklist 14: Determining steps that need to be taken to prevent homelessness with the customer / relieve homelessness with the customer

Why does the Council believe it would be reasonable and appropriate for the customer to take the required steps?

QU_CL14_PHP_STEPS_NOT_AGREED_APPROPRIATE


Date steps discussed with customer

QU_CL14_PHP_STEPS_DISCUSSED_DATE


Has the customer been notified in writing of the steps that are considered to be reasonable and appropriate for the customer to take, and including the steps the Council will take in order to prevent the customer

QU_CL14_PHP_STEPS_LETTER_DATE


48


becoming homeless?

Checklist 15: 56 days duty to prevent homelessness / 56 days duty to relieve homelessness

Record of work undertaken to prevent homelessness including levels of cooperation received from the customer, and identifying any particularly successful approaches to preventing homelessness arising from following the agreed steps in this case:

QU_CL15_PREVENTION_WORK

Checklist 15: 56 days duty to prevent homelessness / 56 days duty to relieve homelessness

Record of work undertaken to relieve homelessness including levels of cooperation received from the customer, and identifying any particularly successful approaches to preventing homelessness arising from following the agreed steps in this case:

QU_CL15_RELIEF_WORK

Checklist 16: * Ending the prevention duty

Please indicate below the reason for the Prevention duty ending and complete details as may be required

QU_CL16_PREVENTION_DUTY_ENDING_REASON

Checklist 16: *

Please provide a brief outline

QU_CL_16_WHY_PROPERTY_SUITABLE


49


Ending the prevention duty (continued)

setting out why the property is suitable:

Checklist 16: * Ending the prevention duty (continued)

Please select which of these apply to the accommodation

QU_CL_16_ACCOMMODATION_TYPE_AND_LENGTH


Is the customer in priority need?

QU_CL_16_IS_APP_PRIORITY_NEED


If the accommodation is a tenancy with a private landlord - Have you considered the requirements of Suitability Order 2012 (Officers are encouraged to consider these in all cases, however, must consider it where the customer is in priority need)?

QU_CL_16_SO2012_CONSIDERED


Have the Suitability Order 2012 requirements been met by the property?

QU_CL_16_SO2012_MET


Date duty ended: QU_CL_16_1_DUTY_ENDED

Checklist 16: * Ending the prevention

Is the prevention duty being extended to continue to

QU_CL_16_EXTENDED


50


duty (continued)

explore prevention options?


Please provide a new date when the duty will be reviewed:

QU_CL_16_EXTENDED_NEW_DATE


Has the local authority taken the reasonable steps within the PHP?

QU_CL_16_LA_PHP_STEPS_DONE


If no, please record any steps that have not been taken and why? - including where they relate to deliberate or unreasonable refusal to cooperate

QU_CL_16_PHP_STEPS_NOT_DONE






Please provide a brief outline setting out why the property is suitable:

QU_CL_16_4_PROPERTY_SUITABLE

Checklist 16: * Ending the prevention duty

Address: QU_CL_16_4_ADDRESS


51


(continued)Checklist 16: * Ending the prevention duty (continued)

Property Type: QU_CL_16_4_PROPERTY_TYPE


Floor level (g/f if house):

QU_CL_16_4_FLOOR_LEVEL


Tenure Type: QU_CL_16_4_TENURE_TYPE


Length of Tenancy:

QU_CL_16_4_TENANCY_LENGTH


Number of Bedrooms:

QU_CL_16_4_NUMBER_OF_BEDS


Landlord: QU_CL_16_4_LANDLORD


Notes: QU_CL_16_4_NOTES



QU_CL_16_APP_PRIORITY


52


duty (continued)Checklist 16: * Ending the prevention duty (continued)


QU_CL_16_4_SO2012_CONSIDERED



QU_CL_16_4_SO2012_MET










53



Has the customer been notified in writing that the Council is ending the s195 Prevent duty under one of the above sections (and specifying which one)? (The letter must ensure the customer is advised that they have the right to request a review).

QU_CL_16_APP_NOTIFIED


Date of decision: QU_CL_16_DECISION_DATE


The main prevention activity that was undertaken by the local authority as part of the Prevention Duty.

QU_MAIN_PREVENTION_ACTIVITY


Homelessness prevented - household assisted to obtain alternative accommodation, in the form of (P1E values)

QU_P1E_PREVENTION_ACCOMMODATION_SECURED


The customer's accommodation when Prevention Duty ended.

QU_ACCOM_AFTER_PREVENTION


In what local authority district is the accommodation

QU_ACCOM_AFTER_PREVENTION_DISTRICT


54


duty (continued)

outcome?


Was the household engaged with help for their support needs before the Prevention duty ended?

QU_ENGAGED_WITH_SUPPORT_PREVENTION


What assistance with support needs that the household was referred to did they engage with during the prevention period?

QU_ENGAGED_WITH_SUPPORT_PREVENTION_TYPE

Checklist 17: Prevention - deliberate and unreasonable refusal to cooperate

Has the customer deliberately and unreasonably refused to cooperate with the reasonable steps to prevent homelessness set out in the personalised housing plan?

QU_CL_17_DEL_AND_UNR_REF


If yes, outline the lack of cooperation and why it is considered to be deliberate and unreasonable to the extent it warrants ending the Prevent duty:

QU_CL_17_DEL_AND_UNR_REF_DETAILS


Has a warning been sent to the customer explaining what they need to do and within what timescale, and outlining the

QU_CL_17_DEL_AND_UNR_WARNING_SENT


55


consequences of failing to do so?


Please note the date of the warning letter:

QU_CL_17_DEL_AND_UNR_WARNING_DATE


Has the customer complied with the warning letter and timescale set out?

QU_CL_17_DEL_AND_UNR_COMPLIED


If no, has a written notice been issued to bring the prevention duty to an end?

QU_CL_17_DEL_AND_UNR_NOTICE_SENT


Date of Decision (written notice):

QU_CL_17_DEL_AND_UNR_NOTICE_DATE

Checklist 18: * Ending the relief duty

Please indicate below the reason for the Relief duty ending and complete details as may be required

QU_CL_18_1_RELIEF_DUTY_ENDING

Checklist 18: * Ending the relief duty (continued)


QU_CL_18_1_WHY_PROPERTY_SUITABLE

Checklist 18: *

Please select which of these

QU_CL_18_ACCOMMODATION_TYPE_AND_LENGTH


56


Ending the relief duty (continued)

apply to the accommodation



QU_CL_18_1_IS_APP_PRIORITY










Are you proposing to extend the relief duty to continue to explore options?

QU_CL_18_2_EXTENDED


Please provide a new date when you will review the duty again:

QU_CL_18_2_EXTENDED_NEW_DATE

Checklist 18: *

Have you reconsidered the

QU_CL_18_2_INTERIM_CONSIDERED


57



provision of interim temporary accommodation for the customer if they remain on the streets and do not have priority need?


Have you taken the reasonable steps you said you would?

QU_CL_18_2_PHP_STEPS_DONE


If no, please record any steps that have not been taken and why? - including where they relate to deliberate or unreasonable refusal to cooperate

QU_CL_18_2_PHP_WHAT_NOT_DONE














58


(continued)Checklist 18: * Ending the relief duty (continued)



Length of Tenancy:



Number of Bedrooms:








QU_CL_18_3_APP_PRIORITY





59














If refused - has a referral been made to social services where the customer is pregnant, has dependent children or is vulnerable?

QU_CL_18_7_SS_REFERRAL


If refused - has the customer been provided with advice explaining that a review can still be requested even if the property is accepted - thus ensuring the customer has accommodation available to them

QU_CL_18_7_ADVICE


60


irrespective of the outcome of the review?














Length of Tenancy:



Number of Bedrooms:







61




QU_CL_18_7_APP_PRIORITY


Have the requirements of the Suitability Order been met by the property? (this must be compliant where the customer is in priority need)?

QU_CL_18_7_SSO2012_MET


If yes, please provide a brief outline setting out how the property meets the suitability order:

QU_CL_18_7_SSO2012_MET_HOW


Is the customer under contractual or other obligations in respect of the customers existing accommodation?, and; if yes, is the customer able to bring these obligations to an end before being required to take up the offer?

QU_CL_18_7_CONTRACTUAL_OBL




If refused - has a referral been made to social services where the customer is pregnant, has

QU_CL_18_8_SS_REFERRAL


62


dependent children or is vulnerable?


If refused - has the customer been provided with advice explaining that a review can still be requested even if the property is accepted - thus ensuring the customer has accommodation available to them irrespective of the outcome of the review?

QU_CL_18_8_ADVICE














Length of Tenancy:



63



Number of Bedrooms:









The relief activity that was successful in relieving homelessness. In cases where the Relief Duty was not successful the main activity should be recorded.

QU_MAIN_RELIEF_ACTIVITY


Homelessness relieved - household assisted to obtain alternative accommodation, in the form of (P1E values)

QU_P1E_RELIEF_ACCOMMODATION_SECURED


The customer's accommodation when Relief Duty ended.

QU_ACCOM_AFTER_RELIEF

Checklist 18: *

In what local authority district

QU_ACCOM_AFTER_RELIEF_DISTRICT


64



is the accommodation outcome?


Was the household engaged with help for their support needs before the Relief duty ended?

QU_ENGAGED_WITH_SUPPORT_RELIEF


What assistance with support needs that the household was referred to did they engage with during the relief period?

QU_ENGAGED_WITH_SUPPORT_RELIEF_TYPE

Checklist 19: Relief - deliberate and unreasonable refusal to cooperate

Has the customer deliberately and unreasonably refused to cooperate with the reasonable steps to relieve homelessness set out in the personalised housing plan?

QU_CL19_DEL_AND_UN_REF


If yes, outline the lack of cooperation and why it is considered to be deliberate and unreasonable to the extent it warrants ending the Relief duty

QU_CL19_DEL_AND_UN_REF_DETAIL


Has a warning been sent to the customer explaining what they need to do and within what timescale, and outlining the consequences of

QU_CL19_DEL_AND_UN_WARNING


65


failing to do so?Checklist 19: Relief - deliberate and unreasonable refusal to cooperate

Please note the date of the warning letter:

QU_CL19_DEL_AND_UN_WARNING_DATE


Has the customer complied with the warning letter and timescale set out?

QU_CL19_DEL_AND_UN_COMPLIED


If no, has a written notice been issued to bring the relief duty to an end?

QU_CL19_DEL_AND_UN_NOTICE


Date of Decision (written notice):

QU_CL19_DEL_AND_UN_DECISION_DATE

Checklist 20: Relief - deliberate and unreasonable refusal to cooperate duty ends - would the main duty have been owed?

Would the main duty (s.193(2) have been owed if the relief duty had not been ended due to the customer deliberately and unreasonably refused to co-operate?

QU_CL20_WOULD_MD_BE_OWED

Checklist 21: Ending the s.193C(4) deliberate and unreasonab

Please indicate below the reason for the deliberate and unreasonable duty ending and complete details

QU_CL21_DEL_AND_UNR_END


66


le refusal to cooperate duty

as may be required

Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)

Date duty ended: QU_CL21_1_DUTY_ENDED







Checklist Floor level (g/f if QU_CL_21_3_FLOOR_LEVEL


67


21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)

house):




Length of Tenancy:



Number of Bedrooms:


Checklist 21: Ending the s.193C(4) deliberate



68


and unreasonable refusal to cooperate duty (continued)Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)




QU_CL21_3_SUITABLE



Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate



69


duty (continued)Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)

If the offer is refused - has the customer been provided with advice explaining that a review of suitability can still be requested even if the property is accepted - thus ensuring the customer has accommodation available to them irrespective of the outcome of the review?

QU_CL21_5_ADVICE





Checklist 21: Ending the s.193C(4) deliberate and




70


unreasonable refusal to cooperate duty (continued)Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)



Length of Tenancy:



Number of Bedrooms:


Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty



71


(continued)Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)




QU_CL21_5_SO2012


If yes, please provide a brief outline setting out how the property meets the suitability order:

QU_CL21_5_SUITABILITY


Is the customer under contractual or other obligations in respect of the customers existing accommodation?, and; if yes, is the customer able to bring these obligations to an end before being required to

QU_CL21_5_CONTRACTUAL


72


take up the offer?Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)



If the offer is refused - has a referral been made to social services?

QU_CL21_5_SS_REFERRAL


If the offer is refused - has the customer been provided with advice explaining that a review of suitability can still be requested even if the property is accepted - thus ensuring the customer has accommodation available to them irrespective of the outcome of the review?

QU_CL21_5_ADVICE_REFUSED

Checklist 21: Ending the s.193C(4) deliberate and unreasonab



73


le refusal to cooperate duty (continued)Checklist 21: Ending the s.193C(4) deliberate and unreasonable refusal to cooperate duty (continued)








Length of Tenancy:



74



Number of Bedrooms:







Please provide a brief outline setting out why the property is considered to be suitable:

QU_CL_21_6_SUITABLE

Checklist 21: Ending the s.193C(4)

Is the customer under contractual or other obligations in

QU_CL_21_CONTRACTUAL


75


deliberate and unreasonable refusal to cooperate duty (continued)

respect of the customers existing accommodation?, and; if yes, is the customer able to bring these obligations to an end before being required to take up the offer?


Date duty ended: QU_CL_21_DUTY_ENDED

Checklist 22: * Final main duty assessment - priority need

Customer is pregnant or living with a pregnant woman?

QU_CL22_PREGNANCY


Details (including relevant confirmation/proof):

QU_CL22_PREGNANCY_DETAILS


Customer is responsible for dependent children who live with him/her, or might reasonably be expected to do so?

QU_CL22_RESPONSIBLE_FOR_DEPENDENT_CHILDREN



QU_CL22_RESPONSIBLE_FOR_DEPENDENT_CHILDREN_DETAILS


76



Customer is homeless as a result of fire, flood or other disaster?

QU_CL22_HOMELESS_FIRE_FLOOD_DISASTER



QU_CL22_HOMELESS_FIRE_FLOOD_DISASTER_DETAILS


Customer is 16 or 17 years old and not classed as a relevant child?

QU_CL22_CUSTOMER_16_OR_17



QU_CL22_CUSTOMER_16_OR_17_DETAILS


Customer is under 21 and was looked after, accommodated or fostered when 16, 17 or 18?

QU_CL22_CUSTOMER_UNDER_21_IN_CARE_16_17_18



QU_CL22_CUSTOMER_UNDER_21_IN_CARE_16_17_18_DETAILS


Does the customer or any member of their household have a medical condition or disability?

QU_CL22_MEDICAL_CONDITION


If yes, what is the nature of the medical condition or disability:

QU_CL22_MEDICAL_CONDITION_DETAILS


77



Does the customer have a disability or other relevant protected characteristic that is relevant to assessing whether they are in priority need?

QU_CL22_DISABILITY


If yes, what is the relevant protected characteristic and how does it impact on the customer (in particular, what are the effects of any disability on the customer)?

QU_CL22_DISABILITY_DETAILS


Does the customer (or relevant household member) receive any support?

QU_CL22_RECEIVES_SUPPORT


If yes, what support is available (list all support available, for example, from members of the household, family, statutory services, charitable organisations et cetera):

QU_CL22_RECEIVES_SUPPORT_DETAILS


Is any of this support provided under a statutory duty?

QU_CL22_RECEIVES_SUPPORT_STATUTORY_DUTY

Checklist 22: * Final main duty

If yes, provide details:

QU_CL22_RECEIVES_SUPPORT_STATUTORY_DUTY_DETAILS


78


assessment - priority needChecklist 22: * Final main duty assessment - priority need

Is any non-statutory support consistently and predictably available for the customer?

QU_CL22_RECEIVES_SUPPORT_NON_STATUTORY


If yes, what is the non-statutory support?

QU_CL22_RECEIVES_SUPPORT_NON_STATUTORY_DETAILS


Is it reasonable to expect the third party to provide the support for this particular person?

QU_CL22_RECEIVES_SUPPORT_REASONABLE


Provide details including evidence of any inquiries to confirm that non-statutory support is consistently and predictably available for the customer and why is it reasonable to expect this support to be provided for this particular person should they be, or become, homeless:

QU_CL22_RECEIVES_SUPPORT_REASONABLE_ENQUIRIES


How does the customer cope on a typical day?

QU_CL22_HOW_CUSTOMER_COPES

Checklist 22: * Final

How would they cope if they were

QU_CL22_HOW_WOULD_CUSTOMER_COPE_HOMELESS


79


main duty assessment - priority need

homeless?


Mobility QU_CL22_MOBILITY


Impact on ability to cope:

QU_CL22_MOBILITY_IMPACT


Ability to manage independently

QU_CL22_INDEPENDENCE



QU_CL22_INDEPENDENCE_IMPACT


Psychiatric history

QU_CL22_PSYCHIATRIC



QU_CL22_PSYCHIATRIC_IMPACT


Old age QU_CL22_OLD_AGE

Checklist Impact on ability QU_CL22_OLD_AGE_IMPACT


80


22: * Final main duty assessment - priority need

to cope:


Enquiries to ascertain a general view of the customers physical and mental health

QU_CL22_PHYSICAL_AND_MENTAL_HEALTH_ENQUIRIES


Details of any current medication and other treatment including levels of dosage taken, etc.

QU_CL22_MEDICATION_AND_TREATMENT


Details of anyone GP, consultant, support worker who are relevant to the customer.

QU_CL22_GP_CONSULTANT_SUPPORT_DETAILS


Any recent psychiatric hospital admission or evidence of current psychosis treated by anti-psychotic drugs

QU_CL22_PSYCHOSIS_OR_PSYCHIATRIC_ADMISSION



QU_CL22_PSYCHOSIS_OR_PSYCHIATRIC_ADMISSION_IMPACT


Drug / alcohol dependence

QU_CL22_DRUG_ALCOHOL_DEPENDENCE

Checklist 22: * Final main duty assessment


QU_CL22_DRUG_ALCOHOL_DEPENDENCE_IMPACT


81


- priority needChecklist 22: * Final main duty assessment - priority need

Any institutional background and impact

QU_CL22_INSTITUTIONAL_BACKGROUND



QU_CL22_INSTITUTIONAL_BACKGROUND_IMPACT


How do any of the above interfere with their normal life

QU_CL22_HOW_DO_ABOVE_INTERFERE


If the customer receives services to help with any of the above (as listed above) record here how it helps the customer to cope with their issues:

QU_CL22_SERVICES_RECEIVED


Hospital, Consultant, Social Services, CPN, Support worker, Charity, Refuge, Education Authority, Police, Youth Services, Probation, etc.

QU_CL22_OTHER_SERVICES


Customer is over 21 years old and claims to be vulnerable as a result of being looked after, accommodated or fostered by a local authority?

QU_CL22_OVER_21_VULNERABLE_PREVIOUSLY_CARE

Checklist Enquiries Made: QU_CL22_OVER_21_VULNERABLE_PREVIOUSLY_CARE


82


22: * Final main duty assessment - priority need

_ENQUIRIES


Customer claims to be vulnerable as a result of fleeing violence or threats of violence.

QU_CL22_FLEEING_VIOLENCE_VULNERABLE


Enquiries Made: QU_CL22_FLEEING_VIOLENCE_VULNERABLE_ENQUIRIES


Customer claims to be vulnerable as a result of spending time in the armed forces.

QU_CL22_ARMED_FORCES_VULNERABLE


Enquiries Made: QU_CL22_ARMED_FORCES_VULNERABLE_ENQUIRIES


Customer claims to be vulnerable as a result of having served a custodial sentence or having been remanded in custody.

QU_CL22_CUSTODY_VULNERABLE


Enquiries Made: QU_CL22_CUSTODY_VULNERABLE_ENQUIRIES

Checklist 22: * Final main duty assessment

Customer is vulnerable as a result of being elderly

QU_CL22_ELDERLY_VULNERABLE


83


- priority needChecklist 22: * Final main duty assessment - priority need

Enquiries Made: QU_CL22_ELDERLY_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of Physical Disability

QU_CL22_PHYSICAL_DISABILITY_VULNERABLE


Enquiries Made: QU_CL22_PHYSICAL_DISABILITY_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of Mental Illness or disability

QU_CL22_MENTAL_ILLNESS_VULNERABLE


Enquiries Made: QU_CL22_MENTAL_ILLNESS_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of drug dependency

QU_CL22_DRUG_DEPENDENCY_VULNERABLE


Enquiries Made: QU_CL22_DRUG_DEPENDENCY_VULNERABLE_ENQUIRIES

Checklist 22: * Final main duty

Customer is vulnerable as a result of alcohol

QU_CL22_ALCOHOL_DEPENDENCY_VULNERABLE


84


assessment - priority need

dependency


Enquiries Made: QU_CL22_ALCOHOL_DEPENDENCY_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of being a former asylum seeker

QU_CL22_ASYLUM_SEEKER_VULNERABLE


Enquiries Made: QU_CL22_ASYLUM_SEEKER_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of domestic violence

QU_CL22_DOMESTIC_VIOLENCE_VULNERABLE


Enquiries Made: QU_CL22_DOMESTIC_VIOLENCE_VULNERABLE_ENQUIRIES


Customer is vulnerable as a result of learning difficulty

QU_CL22_LEARNING_DIFFICULTY_VULNERABLE


Enquiries Made: QU_CL22_LEARNING_DIFFICULTY_VULNERABLE_ENQUIRIES


Customer is vulnerable due to

QU_CL22_OTHER_REASON_VULNERABLE


85


main duty assessment - priority need

other specific reason


Enquiries Made: QU_CL22_OTHER_REASON_VULNERABLE_ENQUIRIES


Note any other factors that may be relevant to the customer’s vulnerability here:

QU_CL22_OTHER_FACTORS_VULNERABLE


Note any further enquiries you have made that are relevant to the customer’s vulnerability here:

QU_CL22_OTHER_ENQUIRIES_VULNERABLE


Has a referral been made to any internal or external Health Advisor (if applicable) – this could include an OT?

QU_CL22_REFERRAL_MADE_HEALTH_ADVISOR


If yes, please record the outcome and advice received below:

QU_CL22_REFERRAL_MADE_HEALTH_ADVISOR_DETAILS


Having considered all of the above, in the light of the customer’s particular characteristics and situation in the round when homeless, is the customer

QU_CL22_IS_CUSTOMER_VULNERABLE


86


significantly more vulnerable than an ordinary person facing homelessness would be?


Set out the reason for the decision below:

QU_CL22_IS_CUSTOMER_VULNERABLE_DETAILS


Do enquiries conclude that the customer is in priority need?

QU_CL22_IS_CUSTOMER_PRIORITY_NEED


Most relevant priority need reason?

QU_CL22_PRIORITY_NEED_REASON


The applicant's accommodation following the decision on whether a duty is owed

QU_ACCOM_AFTER_DECISION_OUTCOME


In what local authority district is the accommodation

QU_ACCOM_AFTER_DECISION_DISTRICT

Checklist 23: * Final main duty assessment - intentional homelessness

Which of the customers previous addresses is considered to be the last settled address and why?

QU_CL23_LAST_SETTLED_ADDRESS


Is there reason to believe the

QU_CL23_RTB_CUSTOMER_INTENTIONALLY_HOMELESS


87


main duty assessment - intentional homelessness

customer may be intentionally homeless?


Did the customer deliberately do something (or fail to do something) which resulted in him/her ceasing to occupy his/her last settled accommodation, or is likely to lead to him/her ceasing to occupy his/her current accommodation?

QU_CL23_DID_CUSTOMER_DELIBERATELY_DO_SOMETHING


Did the customer acquiesce (comply) in the action of another person who did something (or failed to do something) which resulted in him ceasing to occupy his/her last settled accommodation, or is likely to lead to the loss of the current accommodation?

QU_CL23_DID_CUSTOMER_DELIBERATELY_ACQUIESCE


Was it reasonable for the customer, and any other person who might have reasonably been expected to reside with him/her, to continue to occupy the

QU_CL23_WAS_IT_REASONABLE_FOR_CUSTOMER_TO_OCCUPY


88


accommodation?Checklist 23: * Final main duty assessment - intentional homelessness

Was the customer aware of all the relevant facts before taking any action (or failing to take any action) relating to the above? (The action or inaction is not deliberate if done in ignorance of material facts and in good faith).

QU_CL23_WAS_CUSTOMER_AWARE_OF_FACTS


Did the customer enter into an arrangement under which he/she must cease to occupy accommodation?

QU_CL23_DID_CUSTOMER_ENTER_ARRANGEMENT


If yes, was this accommodation that would have been reasonable to continue to occupy?

QU_CL23_DID_CUSTOMER_ENTER_ARRANGEMENT_DETAILS


Was this arrangement entered into in order to make the customer eligible for assistance under the Act?

QU_CL23_WAS_ARRANGMENT_TO_MAKE_ELIGIBLE

Checklist 23: * Final main duty assessment - intentional homelessne

Details of enquiries made to establish intentionality: (Note – any negative findings must be put to

QU_CL23_WAS_ARRANGMENT_TO_MAKE_ELIGIBLE_ENQUIRIES


89


ss the customer and their comments taken into account when reaching a decision).


If the authority is considering an intentional homelessness decision, send the customer a minded to decision letter. Date of letter:

QU_CL23_INTENTIONALITY_INTENT_AND_DATE


Customer's comments:

QU_CL23_INTENTIONALITY_INTENT_AND_DATE_CUSTOMER_COMMENTS


Do enquiries conclude that the customer is intentionally homeless? (Note – where there are dependent children and the customer is intentionally homeless, it is recommended practice for the Council to notify Children’s Services of the situation, in the interests of engaging other relevant services to support the family and in the interests of safeguarding children).

QU_CL23_IS_CUSTOMER_INTENTIONALLY_HOMELESS


90



Does the customer have dependent children and consent to Children's Services being notified of the situation?

QU_CL23_DEPENDENT_CHILDREN_CONSENT_CHILDRENS_SERVICES


If yes, give details of contact with Children's Services:

QU_CL23_CHILDRENS_SERVICES_DETAILS_OF_CONTACT


Please provide details of household makeup and circumstances- with confirmation of how long the local authority will continue to accommodate.

QU_CL23_HOUSEHOLD_DETAILS_AND_MAKEUP


Has the local authority continued to provide temporary accommodation for a reasonable period of time?

QU_CL23_IS_TA_PROVIDED_FOR_REASONABLE_PERIOD

Checklist 24: * Final main duty - full duty acceptance

Has the local authority determined a main duty is owed to the customer?

QU_CL24_IS_MAIN_DUTY_OWED

Checklist 25: Full duty: enquiries into local connection & referrals

Has the section relating to local connection been completed and do the findings remain relevant to the customer's

QU_CL25_HAS_LOCAL_CONNECTION_SECTION_BEEN_COMPLETED


91


current circumstances?


Was it concluded that the customer did not have a local connection?

QU_CL25_DOES_CUSTOMER_NOT_HAVE_LOCAL_CONNECTION


Resident in the area for 6 months out of the last 12?

QU_CL25_RESIDENT_6_MONTHS_OF_12


Details: QU_CL25_RESIDENT_6_MONTHS_OF_12_DETAILS


Resident in the area for 3 years out of the last 5 years?

QU_CL25_RESIDENT_3_YEARS_OF_5


Details: QU_CL25_RESIDENT_3_YEARS_OF_5_DETAILS


Proof of local employment?

QU_CL25_PROOF_OF_LOCAL_EMPLOYMENT

Checklist 25: Full duty: enquiries

Details: QU_CL25_PROOF_OF_LOCAL_EMPLOYMENT_DETAILS


92


into local connection & referralsChecklist 25: Full duty: enquiries into local connection & referrals

Proof of close relatives with at least 5 years residence in the locality?

QU_CL25_PROOF_OF_CLOSE_RELATIVES


Details: QU_CL25_PROOF_OF_CLOSE_RELATIVES_DETAILS


Care leaver owed leaving care duties by the local authority?

QU_CL25_CARE_LEAVER_DUTY_OWED


Details: QU_CL25_CARE_LEAVER_DUTY_OWED_DETAILS


Care leaver under 21 who is owed leaving care duties and has lived in the local area for at least 2 years including some time before they were 16 years old?

QU_CL25_CARE_LEAVER_UNDER_21_IN_CARE_UNDER_16


Details: QU_CL25_CARE_LEAVER_UNDER_21_IN_CARE_UNDER_16_DETAILS


93



Local connection due to special circumstances?

QU_CL25_LOCAL_CONNECTION_SPECIAL


Details: QU_CL25_LOCAL_CONNECTION_SPECIAL_DETAILS


No Local connection anywhere?

QU_CL25_NO_LOCAL_CONNECTION_ANYWHERE


Details: QU_CL25_NO_LOCAL_CONNECTION_ANYWHERE_DETAILS


Has the customer made an application to any other housing authority?

QU_CL25_APPLIED_TO_OTHER_HOUSING_AUTHORITY


Details: QU_CL25_APPLIED_TO_OTHER_HOUSING_AUTHORITY_DETAILS

Checklist 25: Full duty: enquiries into local connection

Please confirm – has the customer got a local connection with this district?

QU_CL25_LOCAL_CONNECTION_WITH_DISTRICT


94


& referralsChecklist 25: Full duty: enquiries into local connection & referrals

Details: QU_CL25_LOCAL_CONNECTION_WITH_DISTRICT_DETAILS


Is the customer being referred to another local authority?

QU_CL25_CUSTOMER_BEING_REFERRED_TO_OTHER_LA


Receiving local authority

QU_CL25_CUSTOMER_BEING_REFERRED_TO_OTHER_LA_DETAILS


Date notification letter sent to customer (and advising of right to request a review):

QU_CL25_REFERAL_LETTER_DATE_SENT_TO_CUSTOMER


Date notification sent to receiving authority:

QU_CL25_REFERAL_LETTER_DATE_SENT_TO_OTHER_LA


Date referral accepted:

QU_CL25_REFERRAL_DATE_ACCEPTED

Checklist 25: Full duty: enquiries into local

Date of Decision: QU_CL25_REFERRAL_DATE_OF_DECISION


95


connection & referralsChecklist 26: Temporary accommodation

Has a written offer of suitable temporary accommodation been made to the customer, notifying the customer of the consequences of refusing an offer including their right to request a review?

QU_CL26_WRITTEN_OFFER_OF_TA_MADE

Checklist 26: Temporary accommodation

Has the customer been placed into temporary accommodation under the s193 duty?

QU_CL26_TA_PROVIDED_UNDER_S193



QU_CL26_TA_DATE_OF_PLACEMENT



QU_CL26_TA_ADDRESS_OF_PLACEMENT


If customer has been placed, please confirm the customer’s Housing Register application has been updated (or that the customer has been registered at the temporary accommodation address):

QU_CL26_HR_APPLICATION_UPDATED

Checklist 26: Temporary accommod

Please list the agency referrals you have made with regard to

QU_CL26_AGENCY_REFERRALS_MADE


96


ation accessing support here:


Has the customer been placed in temporary accommodation in another local authority district?

QU_CL26_PLACED_IN_TA_IN_OTHER_LA_DISTRICT


Date placement ended (if appropriate):

QU_CL26_TA_PLACEMENT_ENDED_DATE

Checklist 27: * Ending the main duty

Please indicate below the reason for the main duty ending and complete details as may be required

QU_CL27_MAIN_DUTY_ENDING_REASON

Checklist 27: * Ending the main duty (continued)

Address: QU_CL27_1_ADDRESS


Property Type: QU_CL27_1_PROPERTY_TYPE



QU_CL27_1_FLOOR_LEVEL


Tenure Type: QU_CL27_1_TENURE_TYPE

Checklist 27: * Ending

Length of Tenancy:

QU_CL27_1_LENGTH_OF_TENANCY


97


the main duty (continued)Checklist 27: * Ending the main duty (continued)

Number of Bedrooms:

QU_CL27_1_NUMBER_OF_BEDROOMS


Landlord: QU_CL27_1_LANDLORD


Notes: QU_CL27_1_NOTES



QU_CL27_1_PROPERTY_SUITABILITY


Date duty ended: QU_CL27_1_DATE_DUTY_ENDED


Date duty ended: QU_CL27_1A_DATE_DUTY_ENDED


Did the customer deliberately do something (or fail to do something) which resulted in him/her ceasing to occupy his/her temporary accommodation?

QU_CL27_2_DELIBERATE_ACTION


98



Did the customer acquiesce (comply) in the action of another person who did something (or failed to do something) which resulted in him ceasing to occupy his/her temporary accommodation?

QU_CL27_2_ACQUIESCE_DELIBERATE_ACTION


Was it reasonable for the customer, and any other person who might have reasonably been expected to reside with him/her, to continue to occupy the temporary accommodation?

QU_CL27_2_REASONABLE_TO_OCCUPY


Was the customer aware of all the relevant facts before taking any action (or failing to take any action) relating to the above? (The action or inaction is not deliberate if done in ignorance of material facts and in good faith).

QU_CL27_2_CUSTOMER_AWARE_OF_FACTS


Did the customer enter into an arrangement under which he/she must cease to occupy

QU_CL27_2_CUSTOMER_ENTERED_ARRANGEMENT


99


the temporary accommodation?


Details of enquiries made to establish intentionality: (Note – any negative findings must be put to the customer and their comments taken into account when reaching a decision).

QU_CL27_2_INTENTIONALITY_ENQUIRIES


Customer's comments:

QU_CL27_2_INTENTIONALITY_CUSTOMER_COMMENTS


Does the customer have dependent children and have Children's Services being notified of the situation?

QU_CL27_2_CUSTOMER_HAS_DEPENDENT_CHILDREN


If yes, give details of contact with Children's Services:

QU_CL27_2_CHILDRENS_SERVICES_DETAILS_OF_CONTACT





Checklist Property Type: QU_CL27_3_PROPERTY_TYPE


100


27: * Ending the main duty (continued)Checklist 27: * Ending the main duty (continued)






Length of Tenancy:



Number of Bedrooms:










101














Length of Tenancy:



Number of Bedrooms:





102










Details: QU_CL27_5_DETAILS











103





Length of Tenancy:



Number of Bedrooms:













104








Length of Tenancy (this must be an AST with a fixed term of at least 12 months):



Number of Bedrooms:







Has the authority considered the requirements of Suitability Order 2012?

QU_CL27_7_SUITABILITY_ORDER_2012_CONSIDERED


Do you consider those requirements have been met by the property?

QU_CL27_7_SUITABILITY_ORDER_2012_MET


105



If yes, please provide a brief outline setting out why you consider the property to be suitable:

QU_CL27_7_SUITABILITY_ORDER_2012_CONSIDERED_DETAILS




Has the customer been notified in writing that the Council is ending the main s193 housing duty under one of the above sections (and specifying which one)? (The letter must ensure the customer is advised that they have the right to request a review)

QU_CL27_CUSTOMER_NOTIFIED_IN_WRITING


Date of decision QU_CL27_DATE_OF_DECISION


The customer's accommodation when the Main Duty ended.

QU_ACCOM_AFTER_MAIN


In what local authority district is the accommodation outcome?

QU_ACCOM_AFTER_MAIN_DISTRICT

Checklist That it has taken QU_CL28_ACCOUNT_OF_DISRUPTION


106


28: Suitability of accommodation checklist

account of the significance of any disruption which would be caused by the location of the accommodation to the employment, caring responsibilities or education of the customer or members of his / her household

Checklist 28: Suitability of accommodation checklist

Details: QU_CL28_ACCOUNT_OF_DISRUPTION_DETAILS


That it has considered the proximity and accessibility of the accommodation in relation to medical facilities and other support, which are currently used by or provided to the customer or members of their household and / or are essential to the wellbeing of the customer or to members of the household

QU_CL28_ACCOUNT_OF_PROXIMITY_MEDICAL

Checklist 28: Suitability of accommod

Details: QU_CL28_ACCOUNT_OF_PROXIMITY_MEDICAL_DETAILS


107


ation checklistChecklist 28: Suitability of accommodation checklist

That it has considered the proximity and accessibility of the accommodation to local services, amenities and transport

QU_CL28_ACCOUNT_OF_PROXIMITY_AMENITIES


Details: QU_CL28_ACCOUNT_OF_PROXIMITY_AMENITIES_DETAILS


That the accommodation is in reasonable physical condition

QU_CL28_ACCOUNT_OF_PHYSICAL_CONDITION


Details: QU_CL28_ACCOUNT_OF_PHYSICAL_CONDITION_DETAILS


That any electrical equipment complies with the Electrical Equipment (safety) Regulations 1994

QU_CL28_ELECTRICAL_SAFETY


Details: QU_CL28_ELECTIRCAL_SAFETY_DETAILS

Checklist That the landlord QU_CL28_FIRE_SAFETY


108


28: Suitability of accommodation checklist

has taken reasonable fire safety precautions


Details: QU_CL28_FIRE_SAFETY_DETAILS


That the landlord has taken reasonable precautions to prevent the possibility of carbon monoxide poisoning

QU_CL28_CARBON_MONOXIDE_SAFETY


Details: QU_CL28_CARBON_MONOXIDE_SAFETY_DETAILS


That the accommodation has a valid Energy Performance Certificate

QU_CL28_VALID_EPC


Details: QU_CL28_VALID_EPC_DETAILS

Checklist 28: Suitability of accommodation

Where the accommodation is a house in multiple occupation (HMO), the

QU_CL28_HMO_COMPLIES_WITH_LICENSING


109


checklist landlord has complied with any licensing requirements they may be subject to under sections 55 and 56 of the Housing Act 2004, and that the landlord has also complied with any selective licensing regime operated by the authority in that area


Details: QU_CL28_HMO_COMPLIES_WITH_LICENSING_DETAILS


That the landlord is a fit and proper person?

QU_CL28_LANDLORD_FIT_AND_PROPER


Details: QU_CL28_LANDLORD_FIT_AND_PROPER_DETAILS


The authority has made all necessary enquiries into the landlord’s previous conduct.

QU_CL28_LANDLORD_CONDUCT_ASSESSED

Checklist 28: Suitability of

Details: QU_CL28_LANDLORD_CONDUCT_ASSESSED_DETAILS


110


accommodation checklistChecklist 28: Suitability of accommodation checklist

Is the accommodation offered within the local authority district?

QU_CL28_WITHIN_DISTRICT


Details: QU_CL28_WITHIN_DISTRICT_DETAILS


Has the customer viewed the property?

QU_CL28_CUSTOMER_VIEWED_PROPERTY


Details: QU_CL28_CUSTOMER_VIEWED_PROPERTY_DETAILS


Was the customer accompanied by a local authority representative?

QU_CL28_CUSTOMER_ACCOMPANIED_BY_LA_REP


Details: QU_CL28_CUSTOMER_ACCOMPANIED_BY_LA_REP_DETAILS

Checklist 28: Suitability

Name of the local authority representative

QU_CL28_LA_REP_NAME


111


of accommodation checklistChecklist 28: Suitability of accommodation checklist

Position of the local authority representative

QU_CL28_LA_REP_POSITION


Date of the visit with the local authority representative

QU_CL28_LA_REP_VISIT_DATE


Has the customer accepted the offer of accommodation?

QU_CL28_CUSTOMER_ACCEPTED_OFFER


address: QU_CL28_CUSTOMER_REJECTED_OFFER_REASON


112

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