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How a Basic Qmatic System Works - Patient Flow Management

Date post: 27-May-2015
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Qmatic is by far the largest and most successful global manufacturer and supplier of modern queue management systems. Our system puts you in control of your customer’s experience. It allows you to define the way your team will handle customers when they visit your branch – any of your branches. It allows your whole organisation to work in harmony – no matter how large or complex it is. A Queue Management system from Qmatic helps you organize your queues by providing visitors with virtual and linear queuing solutions, booked appointments or more sophisticated methods like mobile apps and SMS messages.
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HOW A QMATIC SYSTEM WORKS - Basic Patient Flow Management 1 Patient proceeds to the self service kiosk The kiosk issues a unique ticket Directed to sit and wait until called 2 3 4 2 When the next counter is ready.. NEXT ..the attendant calls forward the next patient using our on-screen queuing application 3 2 3 4 1 Now Serving Displays in the lobby flash the ticket number and counter The patient is served at the counter The transaction is completed Qmatic 2400 Commerce Avenue, Building 1100, Suite 100, Duluth GA 30096 Phone: (800) 852-6768 E-mail: [email protected] Web: www.qmatic.com Managers generate and analyze reports to improve operational efficiency PFM - Our methodology for managing patient flow 4 The power behind great experiences 001 Please take your ticket
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Page 1: How a Basic Qmatic System Works - Patient Flow Management

HOW A QMATIC SYSTEM WORKS- Basic Patient Flow Management

1

Patient proceeds to the self service kiosk The kiosk issues a unique ticket Directed to sit and wait until called

2 3 4

2

When the next counter is ready..

NEXT

..the attendant calls forward the next patientusing our on-screen queuing application

32 3 4

1

NowServing

Displays in the lobby flash the ticket number and counter

The patient is served at the counter The transaction is completed

Qmatic 2400 Commerce Avenue, Building 1100, Suite 100, Duluth GA 30096Phone: (800) 852-6768 E-mail: [email protected] Web: www.qmatic.com

Managers generate and analyze reports to improve operational efficiency

PFM - Our methodology for managing patient flow

4The power

behindgreat

experiences

001

Please take

your ticket

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