About the Customer

How a global leader in power and rail infrastructure streamlined their development process to improve system uptime and speed of project delivery.

Alstom is a global leader in the world of power generation, power transmission and rail infrastructure.

Committed to economic and social development, the Group takes action by providing a wide range of innovative and environmental-friendly technologies and solutions, to meet energy and mobility needs, without endangering the future.

Founded 1928

About the customer

About the customer

20,000 end users on production system. $20.3M

annual sales.

1.2 billion homes.

Alstom’s clean technologies generate electricity equivalent to the needs of around

96,000 employees.

25% close to 25% of the world’s power production capacity depends on Alstom technology and services.

100 countries.

$

The Challenge

The Challenge

Alstom is committed to delivering the very best products and services and exceeding customer expectations; almost a quarter of the world’s power production capacity relies on Alstom products and services.

With a number of systems and thousands of users across development and production environments, managing changes has been a complex, manual process susceptible to human error.

The Challenge

These errors have not only slowed the process of moving new functionality and upgrades from the development to the production environment, but has led to errors and conflicts being missed entirely until being discovered in the live system.

As a result Alstom was experiencing: 

an increase in downtime

reduced efficiency

a reduction in staff morale

and, ultimately, damaged customer satisfaction.

The Solution

What did Alstom do?

The Solution

Alstom now has a system that identifies conflicts in transports and allows them to be eradicated much more easily.

The implemented solution checks the status of transports and assigns the relevant action to keep them flowing from the development to production environment.

The Solution

The system provides automation of a previously manual process, whilst still maintaining an approval process to act as a control point.

Alstom’s solution ensures that before processes are moved to production, any unwanted or accidental functionality is removed.

The Solution

The solution has provided a centralized view of all SAP transports and most importantly, Alstom has improved the system uptime and by doing this, reduced the total cost of ownership.

Cost of ownership

System uptime

What does this mean to Alstom?

Alstom’s solution helps control downtime and ensures the production environment is always available.

Transports are managed more safely and efficiently – for large packages of transports up to 40-50 times faster – enabling rapid project delivery, accelerating the company’s time to market.

What does this mean to Alstom?

up to 50 timesfaster

What does this mean to Alstom?

The solution’s automation means that the development to production process is much safer and less likely to encounter issues, reducing the cost and time associated with manual intervention.

Alstom now has peace of mind that everything within production is clean with all issues identified and solved within the development environment.

What does this mean to Alstom?

The centralized view of SAP provides a powerful, yet easy way of analysing transport content, and additional confidence that the current status and all associated information of transports can be found quickly and easily.

The centralized view of their SAP systems in turn improves auditability, helping Alstom continue to deliver on their reputation of integrity and transparency.

What does this mean to Alstom?

Alstom’s staff morale has improved, as the solution enables staff to work smarter, ultimately allowing Alstom to deliver on their commitment to customer service.

How did Alstom centralize and revolutionize their transports?

How did Alstom centralize and revolutionize their transports?

Alstom implemented Transport Expresso from Basis Technologies. The system is used by the project and support teams to check for conflicts, manage releases and auditing the process from development to production. Alstom’s teams uses Transport Expresso’s powerful, user friendly Windows client as their user interface.

“It is a really useful tool for managing transports and managing releases for our large, complex projects as well as managing maintenance. For me, the highlight is the ability to check the content of transports and filter them according to several categories.”Marian Kostal Alstom (SAP Basis Consultant)

How did Alstom centralize and revolutionize their transports?

“In terms of auditing and audit workflow, Transport Expresso gives us confidence with control points that allow us to get the best of both worlds; the benefits of automation alongside a mandatory sign off and approval process by assigned individuals.

With a really big package of transports, it can be as much as 40-50 times faster than manually processing.”Marian Kostal Alstom (SAP Basis Consultant)

How did Alstom centralize and revolutionize their transports?

Transport Expresso has reduced the time required to work with large quantities of transports.

“Transport Expresso gives us a single touch point for our transport processes. They’re all in one place, making our decision making much easier.”“Alstom is one of the longest running users of Transport Expresso, recently upgrading our installation to version 5.2.”Marian Kostal Alstom (SAP Basis Consultant)

How did Alstom centralize and revolutionize their transports?

About the Customer

basistechnologies.com

About the Customer

basistechnologies.com

Basis Technologies are leaders in streamlining, automating and accelerating SAP environments. Their DevOps suite

creates a more agile, collaborative approach to application release management, and their ABAP accelerators

significantly speed up SAP processes, shortening businesses’ time to market, and reducing total cost of ownership.

About Basis Technologies