Date post: | 11-Sep-2014 |
Category: |
Marketing |
View: | 356 times |
Download: | 2 times |
HOW AUTO BRANDS
ARE USING SOCIAL TO MAXIMIZE
MARKETING STRATEGIES
To tap into the social-mobile opportunity, top
auto brands are using Social Rich Media
Marcus Whitney Co-Founder of Moontoast
@marcuswhitney
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Questions?
#SocialAuto2014
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§ Social’s Influence on Consideration
§ Native vs. Rich Media – When to use which?
§ How to Incorporate Social Rich Media to Your Marketing…Today
§ Questions
AGENDA
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WE ALL KNOW THE SOCIAL EXPERIENCE
HAS GONE MOBILE
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189 MILLION FACEBOOK USERS ARE “MOBILE ONLY”
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66% USE SOCIAL TO LEARN ABOUT PRODUCTS AND SERVICES
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58 MILLION AMERICANS USE SOCIAL SITES DAILY
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23% OF USERS CHECK THEIR ACCOUNTS FIVE TIMES OR MORE EVERY DAY
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AND GET THIS:
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http://www.jdpower.com/content/press-release/DxowqaR/-2013-new-autoshopper-study.htm
79% of new-vehicle buyers use the Internet to research their
new vehicle purchase during the shopping process.
48% of Gen Y automotive shoppers use smartphones
in their shopping process.
YEP, VEHICLE SHOPPING HAS GONE MOBILE, TOO.
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“The digital presence of the brand through mobile advertising and content across mobile-
accessible sites and apps may be a great way to reach Gen Y buyers, since we see
almost half use a smartphone during the shopping process.” - Arianne Walker, senior director, automotive media & marketing at J.D. Power
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WHAT WE MAY NOT KNOW IS IT’S A HUGE CONSIDERATION DRIVER
FOR THE AUTO SHOPPER
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Source: *McKinsey Quarterly, “The Consumer Decision Journey”
McKINSEY SAYS:
3x Consumers are three times as likely to
purchase a brand in their initial consideration
set vs. brands that aren’t
90% of consumers indicated that Facebook was
the resource that caused them to add or
remove a brand from consideration
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Sources: *http://digitalairstrike.com/2013-automotive-social-media-trends-study/, **http://www.dealer.com/assets/APC-Study-21.pdf
27% of car buyers click on mobile ads on
Facebook*
41% of car shoppers who use social media said they saw
a post that caused them to add a brand or model to
their consideration**
AND MORE SPECIFICALLY, ABOUT CAR SHOPPERS:
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TOP AUTO BRANDS ARE USING SOCIAL RICH MEDIA
TO DRIVE MID AND LOW FUNNEL GOALS
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• $200K goal reached through the
Click-to-Give campaign
• 20,500 Likes, comments, & Shares
• 14,600 ad expansions
TOYOTA’S TOYOTATHON
Toyota wanted to raise $200K for
the Boys & Girls Clubs of America.
Moontoast created a mobile-optimized
rich media unit which asked fans to
share to their social networks to
unlock a $10 donation. A map of the
U.S. was refreshed throughout the
campaign to show the top donating
regions. A celebratory unit followed
up to thank fans for reaching our goal.
RESULTS
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• Social registration surpassed total
registrants from previous year
• 135 orphaned VINs identified
• 91% conversion rate on mobile
NISSAN’S OCTOBER CAR CARE
Nissan’s annual campaign targets
existing owners.
Moontoast brought the campaign to
social with two rich media units:
- Countdown (goal to drive
awareness & service bookings)
- Sweepstakes (goal to drive
registrants and find orphaned
VINs)
- Used owner database for targeting
RESULTS
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• Featured by AdWeek
• 4,000 ad expansions
• 15k in-unit interactions
• 3.9 interactions per user
TOYOTA’S TUNDRA INSTAGRAM
Toyota wanted to drive awareness
and consideration in the Build
Anything with Tundra campaign.
Moontoast brought the campaign to
social with an innovative Instagram
Gallery wrapped with a marketing
banner driving users to additional calls
to action. It was the first-ever
Instagram Gallery distributed in the
News Feed.
RESULTS
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HOW YOU CAN GET STARTED
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SOCIAL ADVERTISING COMES IN TWO BASIC FLAVORS:
NATIVE & RICH MEDIA
Click here to edit title of this slide. WHAT IS A NATIVE AD?
“Native advertising is a form of converged media that combines paid
and owned media into a form of commercial messaging that is fully
integrated into, and often unique to, a specific delivery platform.” -Altimeter Group, 2013
Expanded Photo Ad
This is a promoted tweet
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IN LAYMAN’S TERMS:
THE BASIC ADS AVAILABLE ON SOCIAL NETWORKS
Click here to edit title of this slide. WHAT IS A RICH MEDIA AD? Distributed as a status update
and may be boosted using Native ads.
When tapped, the rich media ad loads. This can be a variety of
enhanced experiences.
Consumers interact with the rich media ad without leaving the social app they are browsing.
Click here to edit title of this slide. NATIVE ADS ARE AWESOME BECAUSE YOU CAN:
• REACH potential customers who share similar characteristics with current ones
• BUILD off the custom audiences targeting feature
• USE INTERESTS or demographics to show ads to people who share common attributes as your existing customers
Click here to edit title of this slide. RICH MEDIA ADS ARE AWESOMER BECAUSE THEY:
• EXTEND the functionality of Native Ads with interactive experiences
• DRIVE SPECIFIC BUSINESS GOALS like capturing leads and offering coupons in the social stream
• GIVE YOU CONTROL OF BRANDING making it easy to use existing collateral to tie into your offline campaigns
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27 | Copyright 2014 Moontoast, Inc. All Rights Reserved – Moontoast Proprietary and Confidential
NATIVE RICH MEDIA Use Native Ads when you
want to drive :
ü Click-throughs ü Likes
ü Shares
ü Retweets
ü Favorites
Use Social Rich Media when you want to drive:
ü Awareness & Consideration
ü Voting and Polling
ü Lead Generation
ü Couponing ü Sales
WHICH AD TYPE SHOULD YOU USE…AND FOR WHAT?
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HOW TO INCORPORATE SOCIAL RICH MEDIA INTO YOUR MARKETING…TODAY
Click here to edit title of this slide. MOONTOAST SOCIAL RICH MEDIA BOOTCAMP
Goes beyond native ads, with deeper engagement customized to your goals
Cost savings on creative - build once, distribute across multiple social/mobile networks
Social rich media delivers the highest engagement rates for display ads
Consumer insights and real-time data help optimize campaigns in-flight and over time
Incredibly fast to build and distribute
Click here to edit title of this slide. SOCIAL RICH MEDIA HAS A SOLUTION FOR EACH STEP OF
THE CONSUMER JOURNEY
COUNTDOWN Raise awareness leading up to an event
DATA CAPTURE Used for sweepstakes, sampling, etc.
COUPON Deliver digital coupons in the social stream
COMPARISON Compare features of two vehicles
IMAGE OR VIDEO VOTING Engage users with interactive voting
DEALER LOCATOR Find a dealer by zip code or geo-location
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RICH MEDIA Use Social Rich Media when you
want to drive:
ü Awareness & Consideration
ü Voting and Polling
ü Lead Generation
ü Couponing ü Sales
LET’S LOOK AT HOW RICH MEDIA DRIVES THESE:
AWARENESS & CONSIDERATION
Click here to edit title of this slide. INTERACTIVE VIDEO
• Wrap a video with a
creative banner and call-to-
action
• Intuitively leads user to
take one further action
beyond simply watching
• Links to any URL
Serves the following business goals:
• Awareness
• Website Traffic
• Social Endorsement
Click here to edit title of this slide. VIDEO/IMAGE GALLERY
• Plays a series of videos
which the user may swipe
to scroll and tap to view
• Call to action hotspot which
may link to any URL
• Optional voting, with a
configurable results screen
or thank-you page
Serves the following business goals:
• Awareness
• Consideration
• Website Traffic
• Social Endorsement
Click here to edit title of this slide. INSTAGRAM/VINE GALLERY
• Plays a series of Instagram
or Vine videos which the
user may swipe to scroll
and tap to view
• Call to action hotspot which
may link to any URL
Serves the following business goals:
• Awareness
• Consideration
• Website Traffic
• Social Endorsement
Click here to edit title of this slide. PRODUCT COMPARISON
• User selects a product to
compare
• Head-to-head features are
displayed
• Call-to-action links to any
URL destination: “Build
Yours”, “Learn More”, etc.
Serves the following business goals:
• Consideration
• Preference
• Website Traffic
• Social Endorsement
VOTING & POLLING
Click here to edit title of this slide. INTERACTIVE VOTING
• Engage consumers with
dynamic image or video
galleries
• Users browse images or
videos and vote for their
favorite
• Optional data capture to
drive leads
Serves the following business goals:
• Awareness
• Consideration
• Lead Generation
• Social Endorsement
Click here to edit title of this slide. INTERACTIVE POLLING
• We poll fans and let them
view instant market
feedback
• Optional – Fans can Like
the page from within the ad
Serves the following business goals:
• Awareness
• Consideration
• Page Likes
• Social Endorsement
LEAD GENERATION
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THE ALLEY-OOP
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• Drive pre-event awareness
• Display a creative banner or
play a video
• Ask fans to RSVP for the
launch using a Facebook
Event
• Timer counts down to the
launch of the event
Serves the following business goals:
• Awareness
• Social Endorsement
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THE SLAM DUNK
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• Display a creative banner or video next to a
simple sign up form where fans may enter
a sweepstakes
• Fans may to opt-in to receive more
information
• Customizable thank-you screen presented
post-submission
• User is invited to share the experience to
their social stream
SWEEPSTAKES
Serves the following business goals:
• Consideration
• Preference
• Social Endorsement
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• Display a creative banner or
video with a call-to-action
• Customizable thank-you
screen presented post-
submission
• User invited to share the
experience to their social
stream
DATA CAPTURE
Click here to edit title of this slide. • Bring national marketing events to social
in new and exciting ways
• Clicking a location displays details
INTERACTIVE MAP WITH DATA CAPTURE Serves the following business goals:
• Consideration
• Preference
• Lead Generation
• Social Endorsement
COUPONING
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• Offer a coupon in the social
stream
• Consumers can save it to
their iOS Passbook or opt to
receive the coupon via email
• They redeem the coupon at
the time of purchase
Serves the following business goals:
• Awareness
• Purchase Intent
• Lead Generation
• Social Endorsement
SALES
Click here to edit title of this slide. • Branded background with a call to action to enter a zip code to find an auto dealer in the area
• Upon submission, the user is presented with a list of dealerships, their addresses, and the
ability to get directions via a map, tap to call, or request more information.
DEALER LOCATOR
BONUS: SPONSORSHIPS
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• Rich media comes in many shapes
and sizes
• Rich media addresses many
business goals
• Rich media can complement
sponsorships from television to
sporting events and more…
DRIVE SPONSORSHIP AWARENESS & ENGAGEMENT
Click here to edit title of this slide. BUILD FAST, DISTRIBUTE EVERYWHERE, OPTIMIZE IN-FLIGHT
Moontoast quickly builds adap2ve units which are op2mized for desktop and
mobile devices.
Distribute your rich media unit as a status update across mul2ple social networks and
boost with paid media.
Patented analy2cs measure each unit’s expansion, interac2on, conversion, and
social endorsement.
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Questions?
#SocialAuto2014
THANK YOU!
Contact Moontoast: [email protected]