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How digital and cognitive technologies can radically lower healthcare cost and raise its benefits Kaveh Safavi MD JD Managing Director – Accenture Global Health Lead
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Page 1: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

How digital and cognitive technologies can radically lower healthcare cost and raise its benefits

Kaveh Safavi MD JD Managing Director – Accenture Global Health Lead

Page 2: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Healthcare Expenditure Growth Rates Declining Norway’s healthcare expenditure closely mirrors the OECD average

Source: OECD.org

2013 Health Expenditures (per capita)

OECD Average

0 %

5 %

10 %

2003 2006 2009 2012

Norway US OECD Average Health Expenditure Growth Per Capita

$5,862 (8.9% of GDP)

$8,713 (16.4% of GDP)

$3,419 (9.1% of GDP)

Page 3: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

-10 %

-5 %

0 %

5 %

10 %

15 %

2001 2004 2007 2010 2013

Rate of NHE growth Rate of GDP growth

Norway’s Healthcare Spending Has Followed GDP

Source: OECD.org

Per

cent

Page 4: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Norway’s health care cost has outpaced inflation by over 75% in the last decade Healthcare Cost Inflation vs. Overall Inflation

0 %

20 %

40 %

60 %

80 %

100 %

2003 2005 2007 2009 2011 2013

Cum

ulat

ive

lnfla

tion

Compound CPI Compound Healthcare Inflation

75%

Source: OECD & Accenture Analysis

Page 5: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Conceptual Rate of Cost Increases: Low vs. High Innovation

Expert Labor Costs are Unsustainable

High Innovation Sector

OECD Average Productivity without labor

Personal service labor cost Consumption

Source: Baumol WJ, The Cost Disease, Yale Univ. Press 2012

Years

Productivity ≠ Efficiency

Without innovation, cost of unit care will grow faster than European GDP due to its reliance on expert labor

Ann

ual C

ost

Gro

wth

Page 6: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Labor Productivity for Non-Manufacturing Industries Compound annual rates of change, 1987-2006

Source: Monthly Labor Review, 2010

Page 7: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

“In your own words, how would you define “value” in healthcare? Please be specific (unaided response)

“Value” is Neither Outcomes nor Cost for Patients

Physicians

Patients

Neither Cost or Outcome

Cost Outcome

Not Sure

Cost & Outcome

Cost

Cost & Outcome Outcome

Neither Cost or Outcome

Not Sure

10 20 30 40

Source: Quintiles, The New Health Report 2011

Page 8: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Care and Compassion

Source: FJORD Era of Living Services 2015

What empowers people today will drive expectations and inform services of tomorrow

Page 9: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Virtual Health

•  Match supply to demand

•  One to many

•  Asynchronous

•  Augmented experience

Source: Silvercloud

Benefits the already served, not just the underserved

Page 10: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Social Software

Source: www.bigwhitewall.com Wicks, P. et al. Nature biotechnology May 2011

•  Business-class social networks

•  Self-service platform

•  Community created content

•  Gaming

Delivers healthcare while increasing self-care and self-service

Page 11: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Technology Makes Care Location Independent

•  Overcome physical limitations

•  Allow caregiver support at a distance

•  Family support at a distance

•  Diagnosis and therapy at a distance

Source: ALS proof-of-concept developed by Accenture, Philips, Emotiv, 2014

Medical Alerts

Muscle commands

(EMG)

Mind commands

(EEG)

Connected Lighting Email/Text

Page 12: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

“That it will ever come into general use, notwithstanding its value, is extremely doubtful because its beneficial application requires much time and gives a good bit of trouble, both to the patient and to the practitioner because its hue and character are foreign and opposed to all our habits and associations.”

- The London Times 1834

Laennec Stethoscope

Page 13: How digital and cognitive technologies can radically · How digital and cognitive technologies can radically lower healthcare cost and ... Source: FJORD Era of Living Services 2015

Copyright © 2015 Accenture. All rights reserved.

Kaveh Safavi, MD JD +1 312 693 1541 [email protected] @drkavehsafavi


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