Our big challenge is to empathize and collaborate with people from all over the planet Bridge Global IT Staffing Hugo Messer 1
Transcript
1. Our big challenge is to empathizeand collaborate with people
from all over the planet Bridge Global IT Staffing Hugo Messer
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2. IndexAbout meEmpathy & Collaboration Why? What? How?
Bridge Global IT Staffing Hugo Messer 2
3. Hugo Messer Founder and CEO of Bridge Global IT Staffing in
2005 Started with feet in the mud Now knows how to work across
cultures, borders and timezones Offices in India, Ukraine, Moldova
Customers in Sweden, Germany, Holland Bridge Global IT Staffing
Hugo Messer 3
4. Why?The role of IT in the world keeps growingWe need
talented people to produce and innovateBut we dont have enough
people locally Shortage of +/- 10.000 in Holland, 40.000 in Germany
Greying population Beta studies are unpopular Bridge Global IT
Staffing Hugo Messer 4
5. This is what we doWe fish in the same pond for the 2.000
people that become IT graduates each year Bridge Global IT Staffing
Hugo Messer 5
6. This is what some may thinkBridge Global IT Staffing Hugo
Messer 6
7. This is what we can doInvolve talent from around the planet
to create valueBridge Global IT Staffing Hugo Messer 7
8. This is what we can do Get the right people in every
position If we manage to change our mindset (empathy) and
organization (collaboration), almost anything can be done remotely.
We can lower our costs at the same time Bridge Global IT Staffing
Hugo Messer 8
9. The size of the global labor pool India: 200.000 new IT
graduates per year India 2025: the proportion of young people going
to university will grow from 12% at present to 30% And then when
have China, Ukraine, Vietnam and the rest of the world Bridge
Global IT Staffing Hugo Messer 9
10. How? Cultural differences By empathizing, we can accept the
differences From there we can organize around the differences:
collaboration If we do not accept the differences, cooperating can
lead to frustration Bridge Global IT Staffing Hugo Messer 10
11. Indians can not say noBridge Global IT Staffing Hugo Messer
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12. How? Mindset The economic pie keeps growing Seth Godin
(Linchpin): If we enlarged the pie by bringing in the best
programmers from around the world, its inevitable that tons of jobs
would be created for local talent as well. It seems to me that your
outlook is completely due to your worldview. Bridge Global IT
Staffing Hugo Messer 12
13. How? Mindset Mindset that is not favorable Each job created
in India means one job less in Holland Fear of job loss among
employeesImportant for managers to acknowledge Bridge Global IT
Staffing Hugo Messer 13
14. How? Relations Us versus Them It is easier to blame someone
we dont see Experienced nearshore manager quoteI forbid myself to
think/say Those Romanians Bridge Global IT Staffing Hugo Messer
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15. How? Tactics Make them an integral part of your team Use
management instruments you also use locally: 360 feedback, team
outings, weekly meetings, personal development plans Accenture
case: Dutch manager can send profiles, picks his team members and
invests in relationships Accentures client has a voice in the
personal development of each team member and gives ratings Bridge
Global IT Staffing Hugo Messer 15
16. How? Tactics Stimulate empathizing:among team members:
invest in tripswith your company culture: mission, vision,
valueswith your products: Who uses them? Why? How do we earn money?
Bridge Global IT Staffing Hugo Messer 16
17. ConclusionWe need to empathize and collaborate with people
all overthe planet Why?Because we dont have enough IT peopleBecause
the central ingredient of global success is empathy What?We can tap
into the global labor pool and get the right peoplein the right
seatWe can lower our costs How?By being aware of our mindset,
accepting cultural differencesand building a team of colleagues
around the planet Bridge Global IT Staffing Hugo Messer 17
18. Thanks Hugo Messer [email protected]
+31654230708 http://www.linkedin.com/in/hugomesser
http://www.facebook.com/hugomesser Bridge Global IT Staffing Hugo
Messer 18