How GXS Active℠ Community Enhances Community

Management Strategies

How GXS Active℠ Community Enhances Community

Management Strategies

Slide 2 |  © GXS, Inc.

Increasing Pressure to Improve Community Management

• No single source of supplier information

• Minimal automation of supplier setup & registration

• Continuing need to onboard suppliers faster

• Reduce supplier onboarding and management costs

• Monitor supply chain risk & performance

• ERP and Master Data Management Integrity Issues

• Legal & Regulatory compliance…..

Slide 3 |  © GXS, Inc.

Improved Community Management Will Also Help to….

Increase Supply Chain

Resilience

Minimise Use of Conflict Minerals

Improve CSR Related

Compliance

Strengthen Regulatory and Legal

Compliance

Slide 3 |  © GXS, Inc.

Slide 4 |  © GXS, Inc.

Introducing GXS Active CommunityAligning People and Process with Transactional B2B

GXS Active Community is an

enterprise community

management tool that delivers

people and process solutions

across your supply chain…..

Slide 5 |  © GXS, Inc.

GXS B2B Community Management

GXS B2B Community ManagementAutomating Both Your Data Network and People Network

GXS Active Community is Part of a Comprehensive Suite of Community Management Solutions

Slide 6 |  © GXS, Inc.

What is GXS Active Community?

• GXS Active Community is not

Facebook or LinkedIn for business!

• GXS Active Community is a highly

scalable, cloud based enterprise

community management solution

• GXS Active Community sits on top

of, and enhances, GXS Trading Grid

beyond pure transactional based

B2B

Provides a Centralized Approach to Supplier Lifecycle Management 

Slide 7 |  © GXS, Inc.

B2B OperationsAutomationValidationVisibility & Control

Line of Business Sourcing & Procurement Supply Chain Compliance Corporate Partner Mgmt.

YourPeople

CommunityInformation

Management

On-boarding &Self-service Registration

Workflow

CollaborativeDispute & Issue

Management

UnifiedCommunications

Compliance, CSR & Risk

Relationship & Performance

YourEnterpriseSystems

Contract Manufacturers

Suppliers

DistributorsCustomers Carriers &

3PLs

Insurers

Financial Institutions

GXS Active CommunityImproves Human Interaction and Results

Slide 8 |  © GXS, Inc.

Community Information Management

CommunityGovernance, Risk & 

Compliance

Community Performance

Optional Add-On SaaS Applications

Registration

Issue Management

B2B Workspaces

Solutions & Underlying Product Platform

GXS Active Community (Base Platform)

Community Portal Hub

B2B Comms & Project

Management

Secure Web Forms & Surveys

Community Configuration &

Permissions

Active Community API

(Oracle,SAP, SharePoint) etc.

Services: Enablement, P&PM, Consulting, Data Cleansing etc.

Mobile App

CommunityProfile Directory

Slide 9 |  © GXS, Inc.

Targeted Towards Buyers and Sellers

Slide 9 |  © GXS, Inc.

Buy Side

Supplier Community Management

• Cost of information management• Brand/reputation risk• Speed to onboard suppliers• Visibility risk• Lack of emergency response 

mechanisms• Revenue lost through slow ramp• Legal & regulatory non‐compliance

Sell Side

Customer Community Management

• Time to onboard and integrate with new customers

• Lack of productivity when working with large communities

• Impact of slow customer enablement

• Inefficient and/or de‐centralized operations, lack of standard reqs etc

Slide 10 |  © GXS, Inc.

Entertainment & Communications Provider Customer Case Study – GXS Active Community

Business Issues• In 2010 this company embarked on a 100% paperless program to

boost productivity and increase visibility into their supply chain

• They work with over 100,000 vendors and relied on phone calls and

exchange of emails to try and keep contact information up to date

Business Benefits Obtained

• Enables vendors to do self-service information management without

providing vendor access to their Oracle system

• Significant reductions in vendor management costs and on-boarding

time with improved management of compliance related issues

Solution Deployed• GXS Active Community was deployed to assist with this company’s

vendor registration process, which averaged 100 vendors per day

• Registration information is now automatically fed into Oracle and

regulatory documents are now submitted as part of the enrolment

process

This company is one of the world’s leading providers of entertainment, information and communications products and services. It is the largest cable company and third largest telephone provider in the US. Headquartered in Philadelphia, this company has revenues of $63billion and nearly 129,000 global employees.

Company Overview

Slide 11 |  © GXS, Inc.

Multi-National RetailerCustomer Case Study – GXS Active Community

Business Issues• Struggling to manage day to day mass communications with their

thousands of global trading partners

• Needed to streamline and automate the on-boarding and registering

of new suppliers which had traditionally taken between 30 to 60 days

Business Benefits Obtained

• Provided a 50% reduction in supplier on-boarding times and offered a

holistic view of all supplier related information

• Provides a simple way to send out mass communications as well as

obtain full traceability of all supplier related interactions

Solution Deployed• GXS Active Community was deployed to help improve this company’s

supplier on-boarding process during the implementation of a new

procure to pay system

• The company uploaded their existing supplier database to the new

platform and GXS’s on-boarding team helped to acquire missing data

This retailer is a UK based multinational grocery and general merchandise retailer. The company has over 530,000 employees and stores across 12 countries with annual revenues of nearly $65billion. They have over 3,100 stores operating across six different types of outlet, from small shops to large super markets.

Company Overview

Slide 12 |  © GXS, Inc.

Further Information

http://www.gxs.com/products/active_applications/active_community

Slide 13 |  © GXS, Inc.

Thank You For Your Participation

Phones

US: 1 800 334 2255, option 3

EMEA: +44 (0) 1932 776047

ASPAC: +852 2884 6088

Brazil: +55 11 2123 2300

GXS web sites

US: www.gxs.com

EMEA: www.gxs.eu

ASPAC: www.gxs.asia.com

Brazil: www.gxs.com.br