Date post: | 25-May-2018 |
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This activity encourages students to be innovative – you are required to give them a challenge and rank them with how you feel they are going.
Would they survive being in the woods for two nights?
On the white board track how they are going in their teams and which team made it home safely. 1 being least like to survive, 4 being the most likely to survive the night. Each slide marked * requires you to make a call on their survival
Note: Do not put them into teams until after they have created their lists of what they are taking!
For Teachers
Marketing Defined
• Marketing is the exchange which takes place between consumer groups and supplying groups.
Alderson, 1957,
• An activity, set of institutions and processes for creating, communicating, delivering and exchanging offering that have value for customers, clients, partners and society at large.
Solomon et al, 2012
Producer(Profits, goals)
Consumer
Currency
Products
(Cash, Debt, Time, Votes, Behaviour)
(Wants & Needs)
(Goods, Services, Ideas, People, Places, Organisations)
Solutions to ProblemsBenefits = Health, Safety, Comfort, Beauty, . . .
Marketing is Exchange
Marketing is Exchange
• A successful marketing exchange involves:
• two or more parties, each with something of value desired by the other party
• all parties must benefit from the transaction
• the exchange must meet both parties’ expectations (e.g. quality, price)
• Free to accept or reject the offer.
Exchange provides Value(Value = Economic Utility)
• Utility: the benefits or value gained by users of a product/service.
• Form Utility - creation of product
• Place Utility - accessibility
• Time Utility - availability when needed
• Possession Utility - transfer of ownership, use
• Image Utility - emotional or psychological
6 Main Tasks of a Marketer…
1. Identify customer needs
2. Design goods/services that meet those needs
3. Communicate information about those goods/services to prospective buyers
4. Make goods/services available at times and places that meet customer needs
5. Price goods and services to reflect costs, competition, and consumers’ ability to buy
6. Provide the necessary service and follow up care to ensure customer satisfaction after the purchase
Branding
• Brand• A collection of symbols such as a name, logo, slogan
and design intended to create an image in the customer’s mind that differentiates a product from competitors’ products.
• Brand image• The set of beliefs that a consumer has regarding a
particular brand.
Why Brand?
• Identify (know the producer)
• Make consumers’ shopping easier
– Reduce risk
– Assure quality and reliability
– Brand image
• As a Competitive Barrier
– Reduce price comparisons
– Coordinate channel behaviour
– Product extensions
Characteristics of a good brand name
• Distinctive (Prolog vs. Red Stag)
• Suggestive (Huggies, Sunkist, Head & Shoulders)
• Easy to remember (Apple, Tide, Surf)
• Adaptable to new products
• Able to be protected
Packaging - Quaker Oats
“a delicacy for the epicure, a nutritious dainty for the invalid, a delight to the children.”
PackagingDesigned to attract
the consumer’s
attention
Provides easy brand
recognition
May help augment the
product with information,
recipes, warranties
Helps quickly
communicate the
product benefits
May provide
additional benefits,
such as a special lid
Designed to physically protect
the product
Bottled Water Exercise