+ All Categories

Home > Technology > How is The Internet of Things Impacting the Contact Center?

How is The Internet of Things Impacting the Contact Center?

Date post:	19-Feb-2017
Category:	Technology
Upload:	erica-marois
View:	355 times
Download:	0 times

Download Report this document

Share this document with a friend

Embed Size (px):

27

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177 How is the Internet of Things Impacting the Contact Center?

Transcript

Page 1: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

How is the Internet of Things Impacting the Contact Center?

Page 2: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 3: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 4: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 5: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 6: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 7: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 8: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 9: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 10: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 11: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 12: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 13: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 14: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 15: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 16: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 17: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 18: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 19: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 20: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 21: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 22: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 23: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 24: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 25: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 26: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Page 27: How is The Internet of Things Impacting the Contact Center?

© 2016 ICMI, All Rights Reserved @CallCenterICMI icmi.com | 800.672.6177

Recommended

Towards a Trustworthy Industrial Internet of Things ... · Microsoft Azure - Internet of Things Towards a Trustworthy Industrial Internet of Things Infrastructure. Internet of Things

Internet of Things and Future Internet

The Internet of Things: opportunities and threats · The Internet of Things: opportunities and threats – Conference report 5 The Internet of Things: an introduction The Internet

Microsoft Internet of Things konference 2015 - Microsoft og Internet of Things

MEMBERSHIP KIT - SAMENA Telecommunications Council€¦ · Internet and the continuing move to “all things digital”. Digital transformation is disrupting and impacting everything

Internet Of Things: Creativity, Innovation & The Internet of Things IOT World

INTERNET OF THINGS IN LOGISTICS - Interempresasimg.interempresas.net/docs-mya/dhltrendreport_internet_of_things.pdf · IoT presents a unique technology transition that is impacting

Internet of Things Services 2018 · Internet of Things Services 2018 ... - `5 - :

5 ways the Internet of Things is impacting the planet

Towards a Secure Internet of Things - Industry …...Secure Internet of Things Project (SITP) Securing the Internet of Things • Secure Internet of Things Project 5 year project (just

Internet of Things Strategic Research Roadmap Internet of Things Strategic Research Roadmap 2.1 Internet of Things Conceptual Framework InternetofThings(IoT)isanintegratedpartofFutureInternetincludingexist

Internet Things!

The Internet of Things (IoT)...2018/01/17 · What is the Internet of Things? • Internet of Things (IoT): A network of physical objects or “things” internet-connected devices

Simple things about internet of things

Internet of Things

Internet of things –

Secure Internet of Things Project - Stanford Computer Forum · 2016-04-25 · Secure Internet of Things Project (SITP) Securing the Internet of Things • Secure Internet of Things

The Top Ways the Internet of Things is Impacting …...Encrypted, secure messaging apps Password-protected patient records on Smartphones and Tablets Auditable access to patient data