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How Moz Does Video

Date post: 23-Aug-2014
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22 ways Moz uses video to help our mission, marketing efforts, community, and our team.
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Rand Fishkin, Wizard of Moz | @ randfish | [email protected] How Moz Does Video 22 ways Moz uses video to help our mission, marketing efforts, community, and our team.
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Page 1: How Moz Does Video

Rand Fishkin, Wizard of Moz | @randfish | [email protected]

How Moz Does Video22 ways Moz uses video to help our mission, marketing

efforts, community, and our team.

Page 2: How Moz Does Video

This Presentation Is Online Here:

bit.ly/mozdoesvideo

Page 3: How Moz Does Video

Some transparent data about the performance of videos in our marketing efforts

Moz’s Video Stats

Page 4: How Moz Does Video

Whiteboard Friday in 2014:

Page 5: How Moz Does Video

Three Items of Note:

#1 – Incredible engagement vs. average visits

#2 – 500K pg. views is ~1.4% of all traffic

#3 - Higher bounce & exit rates

Page 6: How Moz Does Video

The Top Whiteboard WB Friday Pages in 2014

These are from Cyrus Shepard, not Rand!

Page 7: How Moz Does Video

Our Video Projects with the Most Plays

Whiteboard Friday dominates this list, but marketing videos (those we put on home, product, & help pages) are strong, too.

Page 8: How Moz Does Video

Our Most Watched Videos

Videos like the ones from our homepage and the Mozbar get lots of views.

Page 9: How Moz Does Video

Our Most Watched Videos

Surprisingly, the most successful WB Fridays we’ve ever done are only 4-6X more watched than the middle of the pack.

Page 10: How Moz Does Video

Our Video Content Follows a Similar Pattern Each Time:

This pattern is consistent for each WB Friday – a few days or weeks of traffic, followed by a long tail of ongoing traffic. SEO is huge for that tail.

Page 11: How Moz Does Video

Our YouTube page doesn’t do anything close to these quantities. We’ve trained our audience to watch on our site, so YouTube for us is more of an alternate distribution channel & branding play.

Page 12: How Moz Does Video

How Video HelpsOur Mission

Page 13: How Moz Does Video

Moz’s Mission:

Help People Do Better Marketing

Page 14: How Moz Does Video

Help People Do Better Marketing

>Help Moz Get Customers

Page 15: How Moz Does Video

Our Video Content Is Built to Help…

marketers answer specific, tactical questions

Page 16: How Moz Does Video

Our Video Content Is Built to Help…

support marketers in their pitches to their managers, teams, and clients

Page 17: How Moz Does Video

Our Video Content Is Built to Help…

marketers avoid pitfalls and dead ends

Page 18: How Moz Does Video

Our Video Content Is Built to Help…

introduce new voices in our industry and expose marketers to their wisdom

Page 19: How Moz Does Video

Our Video Content Is Built to Help…

people keep up with the rapid pace of change in the web marketing field

Page 20: How Moz Does Video

Our Video Content Is Built to Help…

on very rare occasion, show off our products to potential customers

Page 21: How Moz Does Video

For all the content we create, we first ask:

Is this helping people do better marketing?

Perhaps ironically, this leads to

More successful marketing overall.

Page 22: How Moz Does Video

How Video HelpsOur Marketing

Page 23: How Moz Does Video

When we first started with Whiteboard Friday…

it actually performed worse than average blog post content in text form.

Page 24: How Moz Does Video

The first WB Friday, featuring horrible resolution, a handheld whiteboard, bad audio, and a mediocre presenter.

Page 25: How Moz Does Video

But, we stuck with whiteboards and videos, and eventually, we got good at it.

Today, video content is huge for every aspect of our marketing.

Page 26: How Moz Does Video

Videos Help Our SEO:

Video XML Sitemaps & authorship, plus lots of links & authority mean our video content shines in search results. The fun images don’t hurt either

Page 27: How Moz Does Video

Videos Help Our SEO:

Text transcripts, still images, and lots of social love help give videos the right mix of elements to perform highly in search results.

Page 28: How Moz Does Video

Videos Help Our Visitor Loyalty:

Loads of WB Friday love is in these buckets

Page 29: How Moz Does Video

Videos Help Our Thought Leadership:

Page 30: How Moz Does Video

Videos Help Our Social Media Efforts:

Page 31: How Moz Does Video

Videos Help Our Product Demos:

Video is one of the best ways we can show off the features and value of our software & tools.

Page 32: How Moz Does Video

Videos Help Our Subscriber Content:

Moz Academy is a video training center modeled off the success of WB Friday

Page 33: How Moz Does Video

Videos Help Build Our Personal Brands:

This leads directly (but untrackably) to invitations to conferences, to interview requests, to press, and indirectly to links & social shares, all of which power our inbound marketing flywheel.

Page 34: How Moz Does Video

Videos Achieve Higher Engagement & Recall than Any Other Form of Content We Produce:

Page 35: How Moz Does Video

How Video HelpsOur Team

Page 36: How Moz Does Video

We Record Internal Events and Make Them Accessible on Our Intranet for All Mozzers to Consume:

We held a “ship it week” (aka hackathon) and all of the presentations of projects were recorded so Mozzers could watch them.

Page 37: How Moz Does Video

We Have a Special Series Called “Shared Thunder” Where Experts Internally Share Their Projects

Even complex, technical projects can be parsed by almost anyone at the company with a desire to learn thanks to this repository.

Page 38: How Moz Does Video

We Create Internal Videos to HelpMozzers with Processes

These videos help new Mozzers learn the processes we follow and make institutional knowledge more scalable and transferrable.

Page 39: How Moz Does Video

We Use Video to Help Put the “F” in TAGFEE

We’ve done a number of videos for events like April Fools, Halloween, and others. It’s fun for our team and our readers.

Page 40: How Moz Does Video

This One Might Be My Favorite

https://www.youtube.com/watch?v=liCu5YJYYEg

Page 41: How Moz Does Video

How Video HelpsOur Community

Page 42: How Moz Does Video

Video Drives Conversation & Interaction at High Rates

An interaction isn’t just a “comment” – it’s a chance to build a relationship and a fan.

Page 43: How Moz Does Video

Video Helps Us Build Relationships With Guests

For years, we’ve been privileged to host folks from all over the world and across the marketing industry.

Page 44: How Moz Does Video

We Work to Recognize Others in Our Videos

Recognizing the work of others is a wonderfully empathetic way to earn recognition for Moz, too.

Page 45: How Moz Does Video

Five of My Big Takeaways

Page 46: How Moz Does Video

If someone judged performance & metrics by our first two years of videos, they’d have shut down WB Friday.

#1

Page 47: How Moz Does Video

Video cannot operate in a silo. Huge benefits are derived from the connection between SEO, social, video, & events.

#2

Page 48: How Moz Does Video

The flexibility of video to adapt and help across the company came because we invested in dedicated resources.

#3

Page 49: How Moz Does Video

We’ve NEVER had a “viral video.” But we benefit more from video than any of the marketers/founders I’ve talked to who’ve had that “viral” hit.

#4

Page 50: How Moz Does Video

While we can + do measure ROI on video via analytics, much of the value is both serendipitous and largely unmeasurable – events, branding, loyalty, etc.

#5

Page 52: How Moz Does Video

Via Liz Climo

Moz Peeps chasing the “viral video”


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