How Rural Health Clinics Work with State Offices of
Rural Health
September 26, 2018NRHA RHC ConferenceKansas City, MO
Logistics
• Please put cell phones on vibrate or do not disturb
• Access the presentation slides on the NRHA conference app
• Complete survey found in the NRHA conference app following the session
How RHCs Work with SORH!
• Welcome & Introductions
Presenters:• Tammy Norville• Robert Coble• Shannon Chambers
Today’s Presenters
Tammy Norville
Shannon Chambers
Robert Coble
Learning Objectives
Following this session, participants will be able to:
1. Identify the three types of State Offices of Rural Health (SORHs)
2. Discuss three ways a State Office of Rural Health (SORH) may provide assistance to Rural Health Clinics (RHCs) and other rural safety-net providers
3. Understand and identify information and services offered by their local State Office of Rural Health (SORH)
Tammy NorvilleTechnical Assistance Director
Buster
Ryder
What is NOSORH?
NOSORH promotes the capacity of State Offices of Rural Health (SORH) to improve
health care in rural America through leadership development, advocacy,
education, & partnerships.
What is a State Office of Rural Health?
State Offices of Rural Health (SORH) work to improve access to health care in rural and underserved areas.Three core functions:
• Information Dissemination• Rural Health Coordination• Technical Assistance
SORHs are a connection to State and Federal resources for hospitals,
clinics and thousands of rural health partners across the United
States
There is a State Office of Rural Health in Every State!
The Role of SORH• Neutral conveners• Source for rural health
data• Experts at leveraging
resources• Connection to
statewide and national partners
SORH Partnerships
• Similar missions but different in size, location, scope
• Foundation built upon understanding your needs, challenges, and successes
• Don’t hesitate to ask!
• Making connections: directly or through NOSORH
What topic areas do SORH address?
• Population health – 81% • Workforce – 59%• Care Delivery – 53%• Needs Assessments – 41%• Payment Incentives – 31% • Information Exchange – 22%
Connect with Your SORH
• Learn about the office areas of focus and expertise
• Share information about your programs, needs and goals
• Look for linkages to other local, state or national programs
How can I connect with my SORH?
(I’m so glad you asked!!!)
Toolkits & Reports
National Rural Health Day is November 15th!
Three Types of SORH!!
Michigan RHC TA
• Non-Profit SORH• Allows for some flexibility• Not a regulatory body
Resources to MI RHCs
• Direct (MCRH staff) Technical Assistance
• Compliance questions
• HPSA TA• RHC Quality
Network• Resource “flavor”
of the week
• Contracted Technical Assistance/Education
• RHC Practice Management Workshops
• LEAN Projects
SORH = Single Point of Contact
• Typical Questions• PA/NP Waiver, How to Start, Moving RHC, etc
• Partnership with MDHHS – We have a single point of contact their who assists us in “navigating” the state system. Excellent relationship
• Variety of “random” questions• Partnerships with multiple organizations = NARHC,
Legal Firms, SOM Medicaid, QIO, etc.
Primary Care & Rural Health
Louisiana RHC TALouisiana, a state agency, focuses on primary health care development in rural areas. This includes RHCs, FQHCs, SBHCs, and maximizing private practices that serve patients with Medicare and Medicaid.Including• Community assessments and development• Site visits, mock surveys, operational guidance• Regulatory compliance technical assistance• Rural Health Clinic Manual
Louisiana RHC TA-EPLouisiana has provided several resources to assist RHCs, FQHCs and Hospitals to prepare for new CMS regulations including:• Annual RHC, FQHC, and CAH workshop
• Educational sessions conducted by national speakers and state emergency operations staff on the emergency preparedness regulations
• Health Standards and Emergency Preparedness developed state specific templates for RHCs and FQHCs; Dedicated staff working with outpatient clinics before, during, and after emergencies
The core functions of the KORH are as follows:
Collection and dissemination of information Coordination of rural health resources and activities
statewide Provision of technical assistance Encourage recruitment and retention of health
professionals in rural areas Participate in strengthening State, Local and Federal
partnerships
What We DoThe Kentucky Office of Rural Health provides a framework for linking small rural communities with state and federal resources while working toward long-term solutions to rural health issues.
This is some of the work we do:• Direct the coordination of efforts across the state to improve rural
health.• Participate in statewide planning efforts and policy analysis specific to
rural health.• Monitor and evaluate changing federal and state policies that impact
state and local rural health programs.
• Act as a liaison between Federal/State agencies on local, state and national rural health issues.
• Direct the maintenance and dissemination of rural health information to increase awareness and understanding of issues.
• Recommend actions to facilitate rural health program development and implementation.
• Assist with grant application development and review.• Strengthen state and federal partnerships.• Search for new ways to help recruit and retain high-quality
health professionals in rural areas.• Provide health and data resources.
What We Do
North Carolina Office of Rural Health
Robert Coble-Rural Health Specialist
National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]
Programs at ORH
Placement and HPSA Services
Recruit providers and designates health professional shortage areas
NC Rural Health Centers
Supports state designated rural health centers that serve the
entire community
NC Community Health GrantsSupports the primary care safety net system with increasing access
to health care for vulnerable populations
NC Farmworker Health Program
Supports medical, dental and educational services for members of the North Carolina agricultural
labor force and their families
NC Integrated Health SystemsNC Rural Hospital Program
Funds operational improvement projects for the benefit of all
critical access hospitals and eligible small rural hospitals
NC Medication Assistance Program
Provides free and low-cost medications donated by
pharmaceutical manufacturers to patients who cannot afford them
NC Statewide Telepsychiatry Program
Supports community health initiatives and demonstration
projects that benefit vulnerable populations
Supports psychiatric evaluation of patients through videoconferencing
technology in emergency departments
Rural Health Information Technology Program
Provides technical assistance to improve the use of Electronic
Health Record (EHR) Systems and the use of health information
exchange
NC Medicaid Regions and Service Teams
One Pagers and Data
Moved from Word to Publisher 10 One Pagers in 201511 One Pagers in 2016 (Adding HPSA)
InfographicsSpeak with graphics
Less text
Infographics Features Maps
Graphs
Charts
ROI
12xMedication
s Funded
145KPatients
Served
$4.5MIn funding8
%Increase in
Patient encounters
4 out of 5 patients stopped smoking!National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]
One Pager Example
National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]
PPMD and its uses…• PPMD = Program Performance Measure Database
• Goal Link existing ORH data sets and create a platform for missing data sets.
• Offers Data Entry Forms/Data Reports/Query Tool/Lookup Tables
• Built on MS Access
• Accessed on a shared drive
• Stores Program-Level & County-Level Data
• Data are ENTERED • Grantee submits data (via SurveyMax, UDS)• Monitor aggregates to Program-level and Enters into PPMD
• Data are IMPORTED• Placements ~ Placement Incentives ~ Contract/Grantee
info ~ County HPSA data• PPMD administrator imports into PPMD
National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]
National Organization of State Offices of Rural Health| [Responding to a Data Driven Environment]
ORH Data Dashboards-Tableau
• Data Visualization • Interactive• Timely
Link
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Contact Information
Robert CobleRural Health Operations Specialist
NC Office of Rural Health Office: 919.527.6474
Cell: 803.834.9655Email: [email protected]
48
Thanks so much!
“Dedicated to providing access to quality health care in rural communities”
Shannon Chambers, CPCDirector of Provider Services
South Carolina Clinics
• 86 Rural Health Clinics• RHC Listserv, RHC Conferences• National conferences• 22nd Annual Conference
RHC Services Policy and Procedure Manuals Mock Inspections Annual Evaluations Billing and Coding Assistance Collaboration with other clinics
South Carolina Services• Patient Centered Medical Home (PCMH)• Oral Health • Contraceptive Care• MACRA/MIPS
Other Examples of RHC TA Provided by SORH
• Rural Health Listening Tour• Primary Care Medical Homes• Emergency Preparedness• Incorporating Oral Health into Primary Care• Mock Surveys• RHC Designation• Site Visits• Workforce Recruitment and Retention
Contact Information
Shannon Chambers Robert CobleDirector of Provider Solutions Rural Health Operations SpecialistSouth Carolina Office of Rural Health North Carolina Office of Rural HealthEmail: [email protected] Email: [email protected]
Tammy NorvilleTechnical Assistance Director
National Organization of State Offices of Rural HealthPhone: 919.689.5110
Mobile: 919.215.0220 (including text)Email: [email protected]
Questions or Comments?
Thanks so much!We appreciate your participation!
Remember to complete
your survey before you
leave this session.
Thank you!