How Technology Influences the Employee Experience

What is Employee Experience?

Stats About Employee Experience

Proactive Talent Strategies | Page 1

•  70% of US workers are not engaged at work

•  89% of employers think their people leave for more money

•  12% of employees actually do leave for more money

•  75% of people voluntarily leaving jobs don’t quit their jobs; they quit their bosses

•  70% of Forbes Global 2000 companies will use gamification to boost engagement

•  40% of employees know their company’s goals and strategies

•  2.5x more revenue for companies with engaged employees vs competitors with low levels

•  Engaged employees are 87% less likely to leave their companies

*Themuse.com  

Impressions are Everything

• Employee experience drives the customer experience •  If your employees aren’t engaged, they cannot please your customers

Taking it back to candidate experience

No Quick Fix

Building a Better Benchmark

Proactive Talent Strategies | Page 2

• Right People + Right Processes = Success • Get employees to choose you and not the competition • Treat employees like customers • Know that employees have a choice when it comes to

choosing an employer of choice •  Listen to employees

“On The Cheap” – Sedef Buyukataman

“On The Cheap"

Proactive Talent Strategies | Page 2

• Combine qualitative data & anecdotal experiences through personal follow ups

HOW? • Surveys

•  Google Forms •  SurveyMonkey

• Communities •  Slack

Other Ideas

How to Work Towards Great Employee Experience

Proactive Talent Strategies | Page 1

•  Employee experience drives the customer experience •  If your employees aren’t engaged, they cannot please your customers

•  What can you do? •  Clear onboarding process - automation •  Clear communication – open environment •  Employee collaboration – slack, intranet, G-chat •  Employee surveys – Google forms •  Rewards & recognition – announce publicly •  Hiring involvement – interview process

Tools

Proactive Talent Strategies | Page 1

•  ATS/CRM •  HRIS – Performance management •  Payroll/Benefits •  Internal Community/Intranet •  E-Learning Platform •  1 page community hub that includes company news, blogs, ads, jobs, etc •  Employee recognition & rewards tool – points/$$/gift cards •  Mobile experience

Payroll

Proactive Talent Strategies | Page 1

Employee Rewards

Proactive Talent Strategies | Page 1

Chatter

Slack  

Thank you! angie@proactivetalent.io | 312.291.1910 | @angieverros

_____