HOW TO BUILD HIGH PERFORMING TEAMS
TONJE ELISABETH AAROECHANGE CORP LTD
● FROM
● ALSO WORKED IN
● WORKED FOR
● HELPS ORGANISATIONS THROUGH CULTURE CHANGE AND DIGITAL TRANSFORMATION,
BUILDING HIGH PERFORMING TEAMS LEADING TO GROWTH
3
How To Build High Performing Teams
4
Our outcomes for this session
1. Understand the features of High Performing Teams (HPTs) - what really makes the difference
1. Using engagement to build HPTs
1. Recommendations on how you can build HPTs and create a plan to set up your local teams for success
5
2 min Activity: With the person beside you to discuss what was the best team you ever worked for? ● What specifically made it
the best?
Ice-Breaker
6
What is a High Performing Team?
Understand the features of High Performing Teams (HPTs) and what really makes the difference
7
Smart vs Healthy
Smart HealthyStrategy Minimal politics
Marketing Minimal confusion
Finance High morale
Technology High productivity
Task Focus Low turnover
Low sickness
8
6 Pillars of HPTs
High Performing Flexible Working
Teams
Trust
Accountability
Communications
Knowledge Sharing / Learning
Collaboration
Team Spirit
9
Trust - What does it mean to have trust?
• Openness and honesty • Strong working relationships • Every other pillar builds upon trust
What else needs to happen to improve levels of trust?
10
Accountability
• Courage• Feedback
What needs to happen to build the right culture in the team where colleagues will call out poor performance?
10
11
Knowledge Sharing & Learning
• What needs to happen in this function to improve knowledge sharing and learning?
12
Communications
• How do we as a team best keep in touch?• How can our meetings be used to deliver high performance?
13
Team Spirit
• How can you help to create a culture where team members feel and perform at their best?
14
Collaboration
• It is an objective to explore how we can collaborate more effectively and to seek out opportunities to work cross-functionally to innovate and deliver outcomes more effectively
• What needs to happen for team members to actively seek out more collaborative ways of working across departments and teams?
14
15
Turning your teams into a HPT
4 min Activity: With the people next to you, share what goes really well in your organisation
Discuss and come up with recommendations to improve the performance of the teams in your organisation
6 min Activity: Plenary feedback and recommendations
16
Using Engagement to Build HPTs
17
‘’Behaviour is all about how someone performs their role and not about what they do.
Behaviours are important because whilst a member of staff may have the right knowledge and skills to do a role, they may not have the right behaviour or attitude that will develop the organisation culture in the way it needs to develop’’
What Are Behaviours & Why Are They Important?
18
17% of employees worldwide are engaged in their jobs
Gallup, 2018
19
Leaders influence the working climate of their team with
50 - 70%
which again can explain a deviation on the bottom line of- 28% ⇔ + 28%
(Source; Hay Group: A leaders effect on the working climate)
20
1. Increased KPIs by up to 60%
2. 54% more likely to stay in the company,
3. 50% more likely to exceed expectations
(Source; Hay Group)
The link between between engagement and HPTs
21
Trends in Performance Management
• Attention move from quantity to quality of conversations and feedback• Performance management systems strive towards ‘simple’• The focus of performance management data shift from completion rates
to impact
22
Win a HPT review!
• Give us your business card or a note with your email
• We’ll draw the winner after the presentation and the winner will get a free of charge High Performing Team Review!
23
3 key takeaways
1. High Performing Teams (HPTs) are built on trust, accountability, communication, collaboration, learning & knowledge sharing and team spirit
1. Employee engagement and a healthy organisation is a foundation for building HPTs
1. Set people up for success with a easy and understandable performance culture
24
Thank you!
Drop me an email [email protected]
if you liked this keynotePlease give me a testimonial at
Talerlisten.no
/tonjeaaroe
/tonjeelisabethaaroe/
/tonjeelisabethaaroe/
thechangecorporation.com/