A VISUAL PRESENTATION BY SALESCLUES.COMCREATED BY INSTREAM.IO TEAM

www.instream.io www.salesclues.com

HOW TO CHANGE LEADS INTO STRONG BUSINESS RELATIONS?

READY?

STEP 1YOUR CLIENT AND YOU HAVE COMMON GOALFORGET ABOUT TECHNIQUESFOCUS ON INTENTIONS

BUSINESS IS ALL ABOUT RELATIONS

LONG-TERM BUSINESS RELATIONS

SKILLS KNOWLEDGE

CARE

LACK OF CUSTOMERS’

TRUST

BUILDING

CRUSHING

HOW ARE THEY BUILT?

CONCERNS ABOUT A WRONG

PURCHASE DECISION

LACK OF CUSTOMERS’

TRUST

WHY DON’T PEOPLE TRUST SALES CONSULTANTS?

LACK OF COMMUNI-

CATION

UNCLEAR INTENTIONS OF A SALES

PERSON

AND MANY MORE…

CONSULTANT’S MAIN JOB

IS TO MAKE HIS CLIENT AWARE OF THE FACT THAT THEY SHARE

A GOAL

BOTH A CLIENT AND A SALESMAN TRY TO FULFIL THE NEEDS OF

THE FIRST ONE

ACHIEVEMENT OF THAT GOAL BRINGS BENEFITS TO BOTH SIDES

SO BY HELPING A CUSTOMER SUCCEED A SALESMAN REACHES HIS GOAL!

BUILDING STRONG BUSINESS RELATIONS REQUIRES MUTUAL TRUST

DIALOGUE

INTEREST

RESPECT

CREDIBILITY TRUST

CARE

INTENTIONS

HOW TO BUILD THEM?

STOP SELLING – START LISTENING!

STEREOTYPE OF A GOOD SALESMAN

CHARMINGCONFIDENT TALKTIVE

A GUY WHO CAN SELL EVERYTHING!

WRONG!

A GOOD SALESMAN HAS NOTHING TO SELL!

HE OFFERS MORE THAN JUST A PRODUCT – A VALUE

A GOOD SALESMAN IS A

LISTENER

HE ASKS QUESTIONS

AND FOCUSES ON THE INFORMATION HE

RECIEVES

GOOD SALESMAN IS AN

ADVISOR

HE SELECTS THE BEST SOLUTIONS BASED ON CUSTOMER’S NEEDS

GOOD SALESMAN IS A

PARTNER

HE TEAMS UP WITH A CLIENT AND TRIES TO REACH HIS GOAL

GOOD SALESMAN WORKS FROM

CUSTOMER’S PERSPECTIVE

HE MAKES SURE THAT BOTH SIDES INTERPRET

A PROBLEM THE SAME

SOLVING PROBLEMS SELLING PRODUCTS>

THANK YOU!THANK YOU FOR YOUR TIME

WE HOPE YOU ENJOYED OUR PRESENTATION!

www.instream.io www.salesclues.com

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