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How to Create a Content Analysis Machine

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How to Create a Content Analysis Machine w/ Google Analytics A WEBINAR BY AND
Transcript
Page 1: How to Create a Content Analysis Machine

How to Create a Content Analysis Machine w/ Google

Analytics

A WEBINAR BY

AND

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How to Create a Content Analysis Machine w/ Google Analytics#collectleads2

Jeff Sauer Eva McKnightContent Team Lead at FormstackFounder of Jeffalytics

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How to Create a Content Analysis Machine w/ Google Analytics#collectleads3

Flexible online form building platform. Quickly capture responses with branded web forms.

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How to Create a Content Analysis Machine w/ Google Analytics#collectleads4

Join the conversation on Twitter! • @formstack #collectleads

• @evachristine09 & @jeffsauer

• This webinar is being recorded and will be emailed to registrants.

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#collectleads5

Google Analytics can do a lot of things

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But it is also a one size fits all tool (Customize it to your needs)

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CoContent

Today I want to talk about how to get more insights about your content in Google Analytics

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How to Create a Content Analysis Machine with Google Analytics#collectleads8

Out of the box, GA content reports are a little underwhelming.

Close

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#collectleads

This doesn’t give you much to work with. Just some lines of data and a lot of weak indicators of success.

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What is a weak indicator and why do they happen?

Attract

Engage

Capture

Close

Nurture

Bounce rate - People think its important, but is it?

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What is a weak indicator and why do they happen?

Attract

Engage

Capture

Close

Nurture

Bounce rate - People think its important, but is it?

A 95% bounce rate can make

you millions

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What is a weak indicator and why do they happen?

Attract

Engage

Capture

Close

Nurture

Bounce rate - People think its important, but is it?

A 95% bounce rate can make

you millions

A 5% bounce rate can earn you

nothing

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How to Create a Content Analysis Machine with Google Analytics#collectleads11

Attract

Engage

Close

Time on page

What is a weak indicator and why do they happen?

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Attract

Engage

Close

Time on page

What is a weak indicator and why do they happen?

Only calculated for non-bounced

visitors

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Attract

Engage

Close

Time on page

What is a weak indicator and why do they happen?

Only calculated for non-bounced

visitors

Could indicate love / hate relationship with your content

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Attract

Engage

Capture

Close

Nurture

$ Value - I love this metric

What is a weak indicator and why do they happen?

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Attract

Engage

Capture

Close

Nurture

$ Value - I love this metric

What is a weak indicator and why do they happen?

Shows relative value & validates

your strategy

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How to Create a Content Analysis Machine with Google Analytics#collectleads12

Attract

Engage

Capture

Close

Nurture

$ Value - I love this metric

What is a weak indicator and why do they happen?

Shows relative value & validates

your strategy

Requires proper goal setup & value

assigned

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#collectleads

Well if these are so weak, then what can we do?

13

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

What day of the week are my posts

most popular?

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

What day of the week are my posts

most popular?

Which topic is most interesting to Google searchers?

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

What day of the week are my posts

most popular?

Which topic is most interesting to Google searchers?

What is my conversion rate by

author?

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

What day of the week are my posts

most popular?

Which topic is most interesting to Google searchers?

What is my conversion rate by

author?

How do our existing customers interact with our content?

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How to Create a Content Analysis Machine with Google Analytics#collectleads14

Have you ever wanted to answer the following questions?

Attract

Engage

Capture

Close

Nurture

How many words should I write in

my posts?

What day of the week are my posts

most popular?

Which topic is most interesting to Google searchers?

What is my conversion rate by

author?

How do our existing customers interact with our content?

What is our bounce rate by browser

screen size?

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Have you ever wanted to answer the following questions?

Close

Nurture

Is our content marketing hitting the mark?

Are we making progress towards our goal with our recent content marketing?

Did our SEO investment mature like we thought it

would?

Has our new focus on conversions affected overall

revenue significantly

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#collectleads

Advanced content analysis: We can do all these things in Google Analytics using advanced techniques

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Cg Sd BrContent Groupings Secondary Dimensions Adjusted Bounce Rate

Today I am going to talk about

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#collectleads18

CgContent Groupings

You can group your content by any number of attributes to make reports more meaningful

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#collectleads

How to create content groups

19

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Attract

Engage

Capture

CgContent Groupings

First, define your groups (there are three ways to do this)

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Be specific with first rules and then leave the more general rules for the end.

Attract

Engage

Capture

CgContent Groupings

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Close

Most valuable groupings come from code (I love Google Tag Manager for this step)

Attract

Engage

Capture

CgContent Groupings

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Attract

Engage

Capture

Close

Here’s a code example for tracking word count, word count range, and year published.

Attract

Engage

Capture

CgContent Groupings

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Engage

Capture

Here’s an example of a final report.

Attract

Engage

Capture

CgContent Groupings

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Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published

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Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published Day of the week published

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published Day of the week published

Month published

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published Day of the week published

Month published Total comments on post

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published Day of the week published

Month published Total comments on post

Post category, tag, or topic (from blog software)

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How to Create a Content Analysis Machine with Google Analytics#collectleads25

Other ideas to track

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Word count Author name

Year published Day of the week published

Month published Total comments on post

Post category, tag, or topic (from blog software)

Social shares

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts External links

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts External links

On page metadata

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts External links

On page metadata Targeted keyword

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts External links

On page metadata Targeted keyword

Specific dates

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Attract

Engage

Capture

Close

More Ideas

Engage

CaptureAttract

Engage

Capture

CgContent Groupings

Social share counts External links

On page metadata Targeted keyword

Specific dates Company department

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#collectleads

Where else does content grouping make Google Analytics data shine?

27

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Attract

Engage

Capture

Close

Behavior Flow Report

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Attract

Engage

Capture

Close

Custom Reports

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#collectleads30

CdCustom Dimensions

Make Google Analytics speak your language

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Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

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How to Create a Content Analysis Machine with Google Analytics#collectleads31

Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

Google Analytics is more useful when you segment

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How to Create a Content Analysis Machine with Google Analytics#collectleads

Creating advanced segments is a lot of work and can result in sampling

31

Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

Google Analytics is more useful when you segment

Page 60: How to Create a Content Analysis Machine

How to Create a Content Analysis Machine with Google Analytics#collectleads

Creating advanced segments is a lot of work and can result in sampling

31

Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

Google Analytics is more useful when you segment

Custom dimensions - Make Google Analytics speak your language

Page 61: How to Create a Content Analysis Machine

How to Create a Content Analysis Machine with Google Analytics#collectleads

Creating advanced segments is a lot of work and can result in sampling

31

Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

Google Analytics is more useful when you segment

Custom dimensions - Make Google Analytics speak your language

Screen size of browser

Page 62: How to Create a Content Analysis Machine

How to Create a Content Analysis Machine with Google Analytics#collectleads

Creating advanced segments is a lot of work and can result in sampling

31

Attract

Engage

CaptureClose

Custom and Secondary Dimensions

view custom secondary dimensions

Google Analytics is more useful when you segment

Custom dimensions - Make Google Analytics speak your language

Screen size of browser

Customer status (lead, customer, unknown)

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Attract

Engage

Capture

Close

Custom and Secondary Dimensions

Just like Multiplication, the insights are exponentially more useful

Example:

Word count vs Word count w/ Search Traffic

Browser size of visitor vs Browser size and Bounce rate

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BrAdjusted Bounce Rate

Measure bounce correctly

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Attract

Engage

Close

Adjusted Bounce Rate

User enters and exits the same page WITH NO INTERACTION

BOUNCE RATE:

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Attract

Engage

Capture

Close

= “INTERACTION”

A Logged Event

i.e logging an event at a 5- second view time (or whatever “first impression” time makes sense for your audience) results in Google

Analytics NOT counting the visit as a bounce

Adjusted Bounce Rate

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Attract

Engage

Capture

Close

Non - Bounce Interaction Code “Adjusted” Bounce Rate

Adjusted Bounce Rate

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#collectleads

Love what you are hearing about Google Analytics? We have an online course coming February 1st, 2016!

Check out www.analyticscourse.net for more information.

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#collectleads

Once you know what content resonates, how do you scale?

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E-bookGuest Post Blog Series

InfographicVideo

SlideshareTwitter chat

Email Marketing

Webinar

Beyond the landing page

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#collectleads

Define other KPIs to pay attention to. What behaviors should my visitors take?

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Here are a few KPIs to add to your reporting cycle

Close

• Social Shares • Traffic Sources • Landing Page Conversion Rate • Prospect to Sale Conversion Rate

Keep goals in mind

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Different KPIs may become more significant based on your goals.

Goal KPI

Increase brand awareness

Free trials/Demos

Social Shares, page views,

Landing page conversion Rate

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For more Google Analytics magic, track activity on your form

• Better understanding of the activity the user takes on your conversion point: the form

• Sync information on how the user interacts with your form into Google Analytics

Result: more streamlined reporting, less to monitor, more holistic picture of your user activity

+

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#collectleads

Repurposing content that converts What we’ve learned

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Case Study #1 - Anatomy of a Perfect landing page

Close

• Created several years ago • Huge hit on social media • Viewed on our site more 750,000 times (not including re-blogs and shares)

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A successful infographic became a successful webinar.

Close

• To date has driven more leads for us than any other webinar

• We’ve repurposed the “Anatomy” theme across other content that saw decent success

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CloseWebinar

Sales Collateral

Infographic

Press coverage

Case Study #2 Form Conversion Report + Newsjacking

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Close

• Formstack releases annual benchmark report of conversion rates across its customers

• It’s become successful, but we’ve leveraged it in a few ways

Most notably, we did a bit of newsjacking.

Case Study #2 Form Conversion Report + Newsjacking

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Close

Think about ways your content could be relatable to a specific audience.

• The Form Conversion Report included some best practices for optimizing forms for mobile.

• Around that time, Google announced update to its algorithm that gave mobile-optimized sites a higher page value than those that weren’t.

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Close

Repurposing content gives you a valuable opportunity to speak to different buyer personas.

• You get not only more mileage out of content, but content that is more relevant to your audience

• Once you know profitable themes and ideas you can brainstorm ways to broadcast it through various mediums.

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Close

Formstack’s Google Analytics Plugin

• Track form activity as events in Google Analytics

• Log occurrences such as views, submit button clicks, Save & Resume, and validation errors

• View form activity in conjunction with overall campaign goals

Get a free trial of this feature on our Gold Plan

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#collectleads

Questions?

52


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