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WHERE TO FIND THE BEST OPPORTUNITIES+HOW TO TURN AN INTERNSHIP INTO A JOB OFFER +PROFILES OF REAL INTERNS AT WORK
GETTING YOURIDEAL INTERNSHIP
insider guide
++
6TH edition
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>> The WetFeet MethodologyYou hold in your hands a copy of the highest-quality research available for job seekers.
Weve designed the WetFeet Insider Guides to help cut down on the time you spend doing job research
by doing some of the work for you. Hopefully we can make your job search as painless as possible.
Each WetFeet Insider Guide is the product of hundreds of hours of in-depth research, critical analysis,
and precise writing. We survey massive amounts of publicly available information and conduct
dozens of in-depth interviews of rank-and-file employees who work for the companies and industries
we cover. (We keep our company contacts anonymous to encourage candor.)
WetFeet writersexperts at reading between the linesspeak with company recruiting staff
members to make sure you get accurate information about the recruiting process, compensation,
and hiring targets. We also consult countless experts, from career coaches and networking gurus to
authorities on professional etiquette and personal branding, in order to provide you insight on the
latest trends affecting job seekers.
Each Insider Guide undergoes extensive editorial review and fact-checking to ensure that the
information and writing live up to our exacting standards. And because WetFeet retains all editorial
control of our Insider Guides, you can be confident youre reading the unvarnished truth, not
corporate PR.
Were eager to hear about your experiences on the recruiting front, and we welcome your feedback
(both positive and negative) about our products and services. Dont hesitate to contact us [email protected].
>>The WetFeet Guarantee
Youve got enough on your mind with your job search in full swing. So, if you dont like this
Insider Guide, send it back within 15 days of purchase and well refund your money.
Contact us at 215-546-4900 or [email protected]
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6thedition
INSIDER
GUIDEGetting YourIdeal Internship
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Getting Your Ideal Internship
WETFEET
1518 Walnut St.
Suite 1800
Philadelphia, PA 19102
Phone: (215) 546-4900
Fax: (215) 546-9921Website: www.wetfeet.com
GETTING YOUR IDEAL INTERNSHIP
6TH Edition
ISBN: 978-1-58207-985-1
PHOTOCOPYING IS PROHIBITED
Copyright 2012 WetFeet. All rights reserved. This publication is protected by the copyright laws
of the United States of America. No copying in any form is permitted. It may not be reproduced,
distributed, stored in a retrieval system, or transmitted in any form or by any means, in part or
in whole, without the express written permission of WetFeet, Inc. The publisher, author, and any
other party involved in creation, production, delivery, or sale of this WetFeet Insider Guide make no
warranty, express or implied, about the accuracy or reliability of the information found herein. To
the degree you use this guide or other materials referenced herein, you do so at your own risk. The
materials contained herein are general in nature and may not apply to particular factual or legal
circumstances. Under no circumstances shall the publisher, author, or any other party involved in
creation, production or delivery of this guide be liable to you or any other person for damages of any
kind arising from access to, or use of, its content.
All illustrations by mckibillo
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Getting Your Ideal Internship
CHAPTER
3211 INTERNSHIPS:THE BIG
PICTURE
2 Overview
2 Benefits ofInternships
3 Why They
Want You
5 THE SEARCH
6 Types of
Internships
7 The Scoop on
Unpaid Internships
9 Sources for
Internship Leads
10 Identifying Your
Ideal Internship
11 Internships Abroad
13 Timing the Search
15 GETTING HIRED
16 The Recruiting
Process
17 What Employers
Want
18 Timeline: Landing
an Internship
19 Getting Your
Act Together
19 Interviewing 101
Getting Your Ideal Internship6thedition
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423 NAVIGATINGYOUR INTERNSHIP
24 Hitting the
Ground Running
25 Acting Like a Pro
27 Making the Most
of Your Internship
29 Timeline:
Your Internship
535 REAL INTERNPROFILES
36Architecture Intern
36 Magazine EditorialIntern
37MBA Intern with a
Software Startup
38MBA Brand
Management Intern
39 Advertising Intern
40 IT Intern
40 Intern for a
Consumer Appliance
Manufacturer
contents
643 FOR YOURREFERENCE
44Recommended
Resources
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Internships:
The Big Picture
1Overview .......................................2
Benefits of Internships ..................2
Whyey Want You .....................3
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Getting Your Ideal Internship
2 W ETF EET INSIDER G UIDE
CHAPTER
2
THESEAR
CH
CHAP
TER3
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INGH
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HAPTER4
N
AVIGATING
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OURI
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PROFILES
CHAPTER5
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OUR
REFERENCE
CHAPTER1
INTERNSHIPS
:
THE
BIGP
ICTURE
2 W ETF EET INSIDER G UIDE
OVERVIEW AN INTERNSHIP CAN be one of the most effec-tive tools for success in the business worlda vehicle
to take you from where you are to where you want to
go.is is true whether youre an undergrad taking the
first steps in exploring your options, a graduate student
with a clear idea of your career goals, or even an experi-
enced professional aiming to change careers.Internships give you new skills, provide memorable
experiences and measurable accomplishments, and let
you make valuable professional connections.
But be aware: Generally speaking, getting an
internship is not a way to make a living. Many interns
arent paid. e idea is that the chance to beef up your
resume while doing valuable work in a real-world set-
ting should be its own reward. Still, compensation
policies will vary by industry, with the more glamor-ous industries paying the least, if anything. If youre
aiming for an internship in entertainment, sports,
advertising, or journalism, expect to work for free.
Also, take into account your level of experience.e
wider the gap in experience between you and a true
industry professional, the more willing you should be
to work without pay. Its possible to start for free, then
request a review along the road to evaluate whether
you should be paid. Some internships may qualify asindependent study, gaining you academic credits.
e availability of internships is less affected by
fluctuations in the economy than you might think.
eres good business sense (some might even say
cynicism) behind this: When a rough economy forces
a company to cut back on its full-time employees,
interns can sometimes fill the gap. e internship is a
short commitment, and doesnt affect the companys
headcount. Also, some industries simply dont have
the funds to function without interns.
BENEFITS OFINTERNSHIPS THE EXPERIENCE YOU add to your resume asthe result of a well-chosen internship will give you an
advantage over your peers. Internships are a means
of inside access; they connect you to the networks of
people who influence hiring. Getting an internship isnot a guarantee of a full-time position, but it certainly
increases your chances. And in some industriesfor
instance, finance and accountingcompanies hire
almost exclusively out of internship programs.
SKILL BUILDINGEven if your internship doesnt result in a job at the
company, it will still help you build marketable skills.
e fieldwork is a chance to hone your communication
skills, learn how to work as part of a team, take owner-
ship of projects, and figure out how to take initiative.
INDUSTRY EXPOSUREe knowledge youll acquire in an internship will
be firsthand. Sure, you can find out about industry
trends, key players, and company performance on the
Internet. But that cant compare to what youll learn
working alongside the pros. Why was Product X intro-
duced? Why did they change the marketing strategy
for Service Y? Of all the competitors a company has,
which is the one that poses the biggest threat? As
an intern, youll gain insights you couldnt possibly
obtain by research alone.
INSIDER SCOOPOur internship program is a key tool for identifyingour future consultants.
TIP>
By the time they graduate from college, manyof your peers have already taken advantage
of internships to develop their careersandyoull be competing against them for jobs.
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3W ETF EET INSIDER G UIDE
C
HAPTER2
TH
ESEARCH
CHAP
TER3
GETTINGH
IRED
CHAPTER4
NAVIGATIN
G
YOURINTERNSHIP
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORYOUR
REFERENCE
CHAPTER1
INTERNSHIPS:
THEBIGPICTURE
3
NETWORKING, MENTORING,AND REFERENCESHow many times have you heard, Its who you know?
Your supervisors, coworkers, and fellow interns likely
all have connections to the hidden job market.
Ask thoughtful questions and reveal your interests.
Establish a positive relationship with your supervisor,
and ensure you receive evaluations during and at theend of your tenure. Even if your ties to the organiza-
tion dont guarantee a full-time job, they can be a valu-
able source of recommendations or references for your
next career move.
ACADEMIC CREDITMany schools offer academic credit for approved
internships in your area of study. Generally, to receive
credit, you must get prior approval. Check with youracademic advisers about credit requirements. Eligibility
may depend on such factors as the duration of the
internship, the nature of the projects, supervision, and
evaluations.
WHY THEYWANT YOU INTERNS PERFORM REALwork for companies.ey can provide useful extra hands on special proj-
ects. Moreover, an internship program can help a com-
pany build goodwill in the business and educational
communities. And for corporations, the real value of
internships comes as an extension of the recruiting
process. Internships provide us the best opportunity
to make full-time hiring decisions regarding students,
says one senior marketing director. We get to see how
they perform on the job for 10 to 12 weeks doing real
work. Its the surest way of finding out if theres a good
fit between us and the student.
Employers sometimes use interns to test the super-
visory skills of management candidates within the
company. Coaching, mentoring, training, and delegat-
ing are all interpersonal managerial skills employees
need to develop to gain promotions. Some companies
even ask interns if their supervisors are doing a good
job in training them.
TIP>
While youre gleaning inside informationabout the nature of the work, future projects,and areas of growth, youre also letting yourcolleagues see firsthand the quality of yourwork and your enthusiasm. The contacts youmake may help you land a permanent position.
INSIDER SCOOPWe like to hire people whove already worked at
the company. Its a matter of try before you buy.
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The Search
2Types of Internships ......................6
e Scoop on
Unpaid Internships .......................7
Sources for Internship Leads .........9
Identifying YourIdeal Internship ...........................10
Internships Abroad.......................11
Timing the Search .......................13
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Getting Your Ideal Internship
6 W ETF EET INSIDER G UIDE
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2
THESEAR
CH
TYPES OFINTERNSHIPS THIS GUIDE USES the term internship to cover anyexperiential learning opportunity: a position, paid or
unpaid, developed for people who are in a school pro-
gram (undergraduate or postgraduate), have recently
left college, or who have professional experience but areaiming to change careers.
SUMMER INTERNSHIPSis is the most common type of internship, bring-
ing students on board during their summer vacations.
Some companies may hire interns for a quarter or a
semester during the school year. ese positions are
labeled according to the academic period involved, such
as fall intern or winter quarter intern.
SUMMER ASSOCIATE PROGRAMIf you have an internship in the legal, banking, or
strategy consulting fields, particularly if youre in law
school or getting an MBA, youre likely to have the
title summer associate. ese firms, even more than
other employers, look for new full-time associates from
within the ranks of their interns.e title itself is some-
thing of a marketing tool used to attract candidates,implying that summer associateis the step before associ-
ate. In some MBA disciplines, you cant get a diploma
without having served as a summer associate between
your first and second years.
In the banking industry, the title summer associate
has supplanted junior associatein corporate publications
and recruiting materials. However, the latter title is still
used in the everyday language of partners and executives.
In law firms, a summer associate is typically a studentbetween the second and third year of law school.
COOPERATIVE EDUCATION (CO-OP)A co-op is an employer-sponsored work program
that generally lasts longer than a summer or a term.
Although internships are usually independent activi-
ties outside the schools purview, corporations will
often design co-ops in partnership with universities and
will be considered part of the educational experience.
Co-ops are usually paid.
Technology employers, such as engineering and
computer/IT companies, are the most likely to have
co-op programs. Career centers for engineering and
computer science are especially familiar with theseprograms. Longer-term co-ops generally involve the
student more fully in meaningful projects. Much like
an apprenticeship in many trades, a co-op position can
serve as an employers way of screening and training
future professionals.
OTHER ROUTES TOEXPERIENTIAL EDUCATIONTempingIf used shrewdly by a student, temporary agencies can
become a sort of paid internship. General temp agen-
cies typically offer standard office work, but special-ized staffing agencies fulfill requests for temporary
and permanent staff in particular fields. A number of
national as well as smaller regional staffing firms include
specialized divisions such as management/consulting,
accounting/finance, legal, technology, and creative/
marketing.
If no specialized staffing agency serves your area, you
can go with a general temp agency and request particu-
lar placements, such as with biotech companies or PRfirms.e agency may see you as picky, but try to make
it worth its while by developing an in-demand skill
expertise in website production, as an examplefor
which it has a hard time fulfilling orders.
TIP>
Develop a solid command of the industry and
the employer to demonstrate your knowl-edge and your desire to work with your targetcompanies.
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7
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IRED
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4
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YOURINTERNSHI
P
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORYOUR
REFERENCE
CHAPTER2
THESEARCH
Making Your Own InternshipWhat if the organization youre targeting doesnt have
an internship program? You can still try to work there
by pitching a project of your own devising. is is an
especially good tactic with smaller companies and start-
ups. eyre likely to have the flexibility to be open to
your project ideas. Research the company; find ways its
activities dovetail with your own interests and career
goals. Find someone in the department where youd like
to work. Discuss some of your own strengths as a way
of kick-starting ideas. You could find a way of helping
the company while furthering your professional goals.
Some companies do have formal programs at national
or regional headquartersbut that doesnt mean you
cant target a branch office for project work. If these com-
panies try to redirect you to their conventional recruit-
ing pipelines, emphasize you want to create a uniqueexperience and youd prefer to take less compensation in
return for having more control over your work.
THE SCOOPON UNPAIDINTERNSHIPS WORKING FOR FREE may sound like a raw deal.e unfortunate reality is that many internships come
with no paycheck attached, and that may leave you feel-
ing a bit exploited. Volunteering at a nonprofit is one
thing, but being taken advantage of by a moneymaking
enterprise is quite another. Although theres no deny-
ing the financial difficulty presented by a summer or
semester of unpaid work, in many cases the internship
will provide a value that goes well beyond dollars and
cents. e experience may be its own reward. So could
the ability to add an elite name to your resume and the
opportunity to rub elbows with industry power players.Before you talk yourself out of an unpaid internship,
consider the following:
Fear: Id be better offmaking money at a regular summer
job.
Reality: Internships are a perfect way to test-drive a job
or industry before graduation. Love writing for your
universitys newspaper, but wonder whether a profes-sional newsroom is the place for you? An internship
provides a glimpse of what its like to work in the indus-
try. Whether you end up loving or hating it, what you
learn from the experience will shape your post-college
job search.
Fear:Im going to end up stuffing envelopes and fetching
lattes every day.
Reality: Ultimately, its not the tasks that count; its
whom youre doing them for. Connections are currency.
Even gofer work can create a positive impression on
people who will be in a position to hire you down the
road. By answering calls or running errands for a VP,
youll be meeting the people they meet. Make sure to
SELF-MADE INTERNSHIPS
t$ISJTBTUVEFOUat the Universityof Texas at Austin,contacted an alum-nus who had justtaken a job in Nikeschildrens appareldivision. Chris haddone some researchon this market andanalyzed keycompetitors. Heshared his percep-tions with the
alumnus, who wasimpressed with hisinitiative and insight.The alumnus talkedChris up with hiscolleagues andhelped him land asummer internship.
t.JDIBFMDPOUBDUFECapital Sports &Entertainment(CSE), the agencythat representsLance Armstrong. Heproposed a num-ber of ideas thatcould help the firmgenerate revenue.His enthusiasm andfollow-through ledto a summer intern-ship, and CSE was
so impressed withhis work that it kepthim as a part-timeemployee during hisfinal year in school.After graduation, CSEasked him to join thefirm full time.
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Getting Your Ideal Internship
8 W ETF EET INSIDER G UIDE
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THE
BIGP
ICT
URE
CHAPTER3
GETT
INGH
IRED
CHAPTER4
NAVIGATING
YOURI
NTERNSHIP
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORY
OUR
REFERENCE
CHAPTER
2
THESEARCH
Fear:eyll stick me in a broom closet and forget
about me.
Reality: In many cases, the reason a company willengage interns is that theres real work to be done. If you
cant be sure this is the case, lay the groundwork for a
productive internship from the get-go. An educational
plan is a must, because it will set the benchmark for the
skills and enrichment you want to acquire. In addition
to those goals, arrange for weekly feedback sessions with
your manageras little as 20 minutes a week will do.
ese sessions will help you gauge where you need to
develop professionally, make sure youre workload isappropriate, and allow you to seek out new, interesting
projects.
take advantage of your insider statusdont be afraid to
offer to buy a cup of coffee for senior employees.
Fear:eyll take advantage of my hunger for experience.
Reality: Not if youve done your research beforehand.
Identify the companies you hope to work for, then
research each one. Does a company have a good repu-
tation within the community? Does its website explain
the internship in any detail? Try to contact the person
in charge of the internship program to ask about the
structure of the program and the types of activities
youll do. Visit your schools career services officeit
might be able to help you connect with students or
alums whove interned at the same place. e more
you know about the internship, the better youll be
able to gauge what lies ahead.
Fear: Without a paycheck, I wont have anything to show
for the time I spent there.
Reality: If youre doing an internship for academic
credit, your school will play a role in ensuring your
tasks will meet clear requirements for learning and
enrichment. However, if youre setting up an intern-
ship on your own, be sure to ask probing questions inyour interview about the sorts of tasks youll be given,
the projects youll be expected to complete, and whom
youll report to. Find out if youll have the chance to
spearhead an idea of your own and have the ability to
walk away from the experience with a tangible product
that represents your work.
INSIDER SCOOPYoure just as responsible for ensuring that the in-ternship is mutually beneficial as the employer is.
Find out if youll have thechance to spearhead an ideaof your own and have theability to walk away from
the experience with a tangibleproduct that represents yourwork.
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CHAPTER3
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IRED
CHAPTER4
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YOURINTERNSHIP
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CH
APTER2
THESEARCH
SOURCES FOR
INTERNSHIP LEADSPERSONAL RESOURCESYour friends, family, and school contacts might have
ideas and connections that can help you identify and
land that ideal internship:
FamilyMore solid opportunities come from contacts made
through family members than any other source.
FriendsUse them well, and find out if their families have con-
nections.
ProfessorsTreat any contact that comes from a professor like gold.He might have spent years cultivating it.
Career Centersey have vast usable contacts and opportunities. Keep
in mind, though, its a career centers job to help you get
a position, not to getit for you.
Alumnie alumni office and its website will usually provide the
means to search for alumni in your targeted industry.
GENERAL RESOURCESA wealth of internship-related information is available
from the following sources:
Job Fairs
ese offer opportunities to speak directly with com-pany representatives about current or future opportu-
nities. It helps to have a resume and a focused message
to make the most of the recruiters time. Check out the
WetFeet guide, Conquering the Career Fair, for more
information.
InternetJob and career websites and company websites all have
searchable databases. A job-posting site could offer hid-
den gemsalong with plenty of duds.
Trade Publicationsese often list internship programs, with contact
information and descriptive summaries.
Professional ConferencesMost have student rates; some let you attend for free in
exchange for one day of volunteering. Also, most con-
ferences have student receptions. Attend them to net-
work with peers and working professionals.
Company Websites
Many students overlook the career section of a com-panys website in favor of the big job-posting sites.
However, many company sites let you apply online.
Even better, get the name of a recruiter at the company
from your career center and personally follow up on
your online application.
Professional AssociationsIf theres a career youre interested in, theres a profes-
sional, dues-paying association for it. Most have studentrates. Contact the association to learn about intern-
ship opportunities. Local chapter meetings may present
opportunities to find out whos hiring.
NewsWhos hot and whos not? Keeping up on the news can
give you the inside scoop on why you should call a tar-
get company, and it can help you propose a study on
industry trends.
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Getting Your Ideal Internship
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IRED
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PROFILES
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OUR
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CHAPTER2
THESEARCH
IDENTIFYING YOURIDEAL INTERNSHIP THERE ARE SEVERAL options for identifyingand securing internships. Whether youre interviewing
through on-campus recruiting programs or using other
methods, you are ultimately your own headhunter.
Some companies with formal programs may not recruit
on your campus and others may not even have for-
mal programs, but you should still be looking at these
employers. In these cases, the path is similar to the on-
campus process, but you must initiate contact.
DIG DEEPYou would not buy a car without doing research on
it. Treat an internship the same way. Unfortunately,
theres no Consumer Reports for internships.
ecompanys website will offer a basic outline with a cer-
tain amount of hype; you certainly arent getting an
unbiased opinion.
Some assiduous digging can yield results. You
might get an idea of what to expect from a review on
Glassdoor.com, which provides an inside look at jobs
and companies, or a blog post. LinkedIn is a great
source for background checks, and so is your schools
alumni database. With a little bit of initiative youcan turn these resources into veritable Wikipedias of
information about internships. When you target a
specific company, use the sites search function to find
some recent interns within your network. When you
spot them, send friendly queries about their intern-
ing experiences. Did they work on important projects?
Did they receive on-the-job mentoring? What was the
workplace atmosphere like? If the answers are no,
no, and toxic and suffocating, move on to otheremployers.
FIND A MENTORA mentor can be an invaluable support in your intern-
ship search. rough your personal networkfriends,
family, previous jobsyou should find an experienced
person in you chosen field and cultivate the relation-
ship. A mentor, wise to the ways of the world and the
workplace, can help you realize your goals. She will have
ideas about which companies will make good targets for
your internship search. She also can serve as an example
of how success is achieved in your industry, set a bench-
mark for the skills youll need, and provide insight on
how to avoid the typical pitfalls.
SELF-ASSESSMENTBecause internships take many forms, you should ask
yourself some hard questions before beginning your
search.
1. Your objectives:
t What industry do you want to work in?
t What kind of role do you see yourself filling?
t Do you want to work part time or full time?
t Do you need to be paid? Do you have a minimum?t Do you want to work in a specific city?
t Do you want to work for an organization of a
specific size?
2. Your interests and abilities:
t What types of mental challenges do you enjoy?
YOUR HOMEWORK ASSIGNMENT
Research is the singlemost important thingyou can do before anyinterview. With somany resources avail-ablethe Internet,
career centers, careerfairstheres noexcuse for beinguninformed. But themost critical part ofyour research will becontacting peoplewith experience inthe company and
within the field. Talkto alumni who haveworked for your pro-spective employer..FFUXJUIQFFSTwhove done intern-
ships in the sametarget functionalarea or industry.Theyll help you pickup the lingo and giveyou a clear, insight-ful understanding ofthe industry and thecompany itself.
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t How well do you communicate in writing and in
person? Get an honest opinion from someone with
good communications skills.
t Do you prefer to research and analyze or discover
and create?
3. Your personality:
t Do you prefer to work alone or on a team?
t Can you sit at a desk for hours and remain productive
or do you have to move around to stay energized?
t Do you prefer working with a lot of direction and
limited flexibility or are you more comfortable with
open-ended assignments that require you to be a
self-starter?
INTERNSHIPSABROAD YOUR INTERNSHIP SEARCH could be a greatopportunity to find work overseas. In fact, work pro-
grams are becoming more prevalent as alternatives to
traditional foreign study. From a summer analyst posi-
tion at a Brazilian investment bank to an environmental
conservation internship with a Bangladeshi nonprofit,
opportunities for interning in a foreign land are attain-able.
Be aware that most countries demand work permits
for paid internships and other kinds of short-term
employment; you have to get these in the U.S. before
heading abroad. e process may be easier if youre
working for a U.S. company with overseas offices.
U.S.-based programs offering international work
exchanges or structured volunteer positions will usually
provide participants with the appropriate papers.
e key prerequisite to gaining an internship
abroad is a willingness to step out of your comfort
zone. Youll be encountering new cultures and new
languages. You may be headed to a place that lacks
the living amenities you take for granted. An overseas
internship can be a real test of your flexibility and
maturity. But the cultural skills you acquire can give
a distinct boost to your career prospects. Companies
are desperately seeking people who have cross-cultural
competency, says Paula Caligiuri, the author ofGet a
Life, Not a Job.
e experience wont simply strengthen your
chances of working overseas; it can help you land a job
domestically. Business is a global proposition, whichmakes cultural competency a highly valued quality.
In the words of one university career-services office,
College grads who understand that their customers or
their clients might come from a different background
than their own have an important skill set.
TAKE INVENTORYWhen youre trying to identify internship opportunities
abroad, start by considering your motives. Do you seethis experience as a way to hone specific work-related
skills, or more as a cultural immersion? Consider your
level of comfort with risk. Would you be okay going to
a country where you dont know the language? Are you
willing to work in a third-world country or one where
women dont enjoy equal rights?
By fleshing out your objectives, you should be
able to narrow your search to two or three countries.
Further, consider the feasibility of each: Do you have
INSIDER SCOOPEven before I applied for the internship inBangalore, I got grilled by people in my universitysco-op office. They wanted to make sure that I couldhandle the adversity of India, and the fact thatId be one of only two or three Americans in thecompany.
INSIDER SCOOPi8IFUIFSZPVSFJO.VNCBJPS4BO+VBOJUIFMQTUPhave people on the ground.
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friends or family living abroad? Do you have back-
ground knowledge of a specific country through your
studies? Is there a special skill you can hone only in one
particular country or region?
Use your schools career center to narrow down
your overseas choices. Find out what prerequisites the
internships demand. Are there any applicable grants
or school-sponsored placement programs? Your school
may subscribe to valuable Web-based references such
as Going Global (www.goinglobal.com) or Uniworld
(www.uniworldbp.com), offering comprehensive job
listings and guides to individual countries, along with
lists of top employers and visa regulations.
Dont hesitate to tap into the powerful network-
ing potential of your academic community. Contact
professors who have worked or done research in your
target country. Identify alumni who live there, andsee if the career center can provide names of students
who have recently interned there.
In many cases, the right contact is within reach
but out of sight. For example, theres a good chance
the U.S. Chamber of Commerce has an association
devoted to the economic interests of your target
country. For instance, the American Chamber of
Commerce of Argentina provides job listings and a
place to post your resume or CV. Also, the American-Argentine Chamber of Commerce, located in the
U.S., provides similar listings, including committee
members (perfect points of contact) and country
data. Because organizations like these make it their
missions to promote trade and investment, youll find
theyre eager to help.
You might consider using a for-profit placement
program to help you find your overseas internship.
Sure, youll be spending money, but consideringthe time youll save in research and arrangements,
the fee may be worth it. Still, find out something
about the outfits reputation before laying down
your hard-earned cash. And make sure its offering
the kind of experience youre aiming fornot a glo-
rified field trip.
MAKE IT COUNTForeign firms may have a different idea of what the
word intern means than a domestic employer would.
To ensure an enriching experience, you should get
the job description, development plan, and the
employers expectations on paper before you set sail.
If you work for an American firm abroad, youre
more likely to go through a classic internship. Youllalso find yourself on a clearer path to a full-time job
with the company. On the downside, you may get
less experience of the country itself than if you were
working for a foreign firmyoull be more immersed
in corporate culture than local culture. A career-
services pro says, You can live and work in another
INSIDER SCOOPWhen I spent a semester interning in Greece, theyhonestly didnt know what to do with me. Theywere almost afraid to delegate their work.
INTERNATIONAL STUDENTS
If youre a foreignnational studying inthe U.S., your intern-ship possibilities maybe limited. Of course,
you will need theproper work permits.(Information ondifferent types ofeducational and workvisas is available at+7JTB&YDIBOHF7JTJUPS1SPHSBNBgovernment website:http://j1visa.state.gov/) Be aware thatsome employers
have a policy against
sponsoring inter-national studentsfor permanent workauthorization, sothose employers are
unlikely to hire inter-national students asinterns. If your uni-versity arranges co-opprograms, you maybe in luck: Becauseco-ops are part ofthe curriculum, theschool might handlethe task of obtainingthe necessary papersfor foreign students.
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WHEN TO RUN THE OTHER WAY
tIt promises quickmoney and lots ofit. If it sounds toogood to be trueitis.
t Its a small organi-zation you cant findin the Yellow Pages.
t The employer adver-tises its intern-ships on flyers allover campus.
t Its a sales-relatedjob and the pay
is based oncommission.
t The employerdoesnt inquireabout yourexperience, back-ground, or career
interests to see ifyoure a good fit forthe position.
tYou get vagueanswers to your
questions about thework youd be doing.
tThe offices are ina questionablelocation, such as awarehouse area or apersons home.
t The employerdoesnt ask youto complete a jobapplication beforemaking you an offer.
tYour instincts aretelling you to getout as fast as youcan!
Not all internships are created equal. Somepositions that might look like internshipsare really just part-time temp jobs availableto almost anyone. They may even be unchal-lenging busywork that an employer wouldrather not assign to staff. You might get paid
at this type of job, but chances are slim youllrack up good, resume-building experience.
Here are some tips for recognizing shadyinternships:
country and still be in a big bubble. But there are
ways to escape this trap. Have lunch outside rather
than in the company cafeteria. Make friends with
your non-American colleagues and invite them out
for drinks after work. Join a local club. e more
local you can get, the better.
TIMING THE SEARCH THERES NO HARDANDFAST schedule for theprocess of getting an internship, but you should expect
to take the following steps:
1. Decide what kind of internship you want and when
youll be able to start.
2. Learn about existing opportunities.
3. Put together your application package: resume,cover letter, references.
4. Chart deadlines for internships of interest: applica-
tion due dates, the start of formal recruiting.
5. Prepare for interviews through research.
6. Do interviews and follow-ups.
7. If your initial plans fall through, cast a wider net.
Each of these steps takes time. If youre unclear
about your career goals, you might need more timethan if you already know your functional area and tar-
get companies. But be sure to begin the process several
months before you hope to start an internship. is
means that the process of finding a summer internship
should begin in the fall for undergraduates; for graduate
students, it usually begins before the school year starts.
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Getting Hired
3e Recruiting Process ................16
What Employers Want ................ 17
Timeline: Landingan Internship...............................18
Getting Your Act Together ..........19
Interviewing 101 .........................19
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THE RECRUITINGPROCESS
RULES OF ENGAGEMENTAs you aim for that ideal internship, youll be compet-
ing with many other highly qualified candidates. Here
are some ways you can improve your odds:
Use Your Best ResourceCareer centers are your greatest ally in the recruiting
process. Take advantage of them. Check with your
career center to stay up to date with recruiting events,
sign up for newsletters, and visit its career resource site
regularly.
Gather Intelligencee number-one complaint among recruiters is studentslack of research. When you show up for an interview, you
should have a pretty good idea of the companys products
and operations. Use the news media, Web sources, and
any information your career center can provide.
Stay FocusedYou cantand shouldnt want toapply to every
internship you come across. Nor should you try to talkto every recruiter who shows up on campus. If youre
looking at a list of twenty five companies, choose the
top five. at focus will help you delve into each com-
pany and tailor your pitch to the particular opportu-
nity. Otherwise, youll be spreading yourself too thin.
Go into TrainingIf possible, schedule a mock interview at your schools
career center. Some centers will videotape the interviewso you can review your performance. Get your resume
critiqued and attend interview workshops.
Do LegworkDont sit around and wait for recruiters to come to you.
Find good contacts at the companypeople with a role
in internship hiring decisionsthrough your alumni
database, through LinkedIn, and through whatever per-
sonal contacts youve established. Email them, tell them
about yourself and your qualifications, and explain your
reasons for wanting this internship.
Make ContactIf you know a recruiter will be coming to campus or
attending a local career fair, initiate contact one week
prior. Perhaps the employer has a Facebook page or
LinkedIn profile. Become a friend or fan, and send
the company a message. Let the recruiter know youre
looking forward to meeting. Make yourself stand out
from the competition by showing a sincere interest inthe company. Dont forget to double-check your spell-
ing. And dont be a Facebook stalker: One message is
enough.
Be a Good SportIf you get a no at any point, take it gracefully. Sending
the representative a thank-you note is a good touch.
ON-CAMPUS RECRUITINGe classic internship recruiting process, in which
students work with the companies who scout on
campus, follows a general pattern.
1. Youll start by registering with the career office and
completing a profile that includes at least one ver-
sion of your resume.
2. Youll submit your resume to compete for inter-
view slots. On many campuses, this is known as the
resume drop.3. If a company has chosen you as a candidate, its rep-
resentatives will interview on campus.
4. If you make the cut, the next round of interviews
takes place at corporate offices.
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WHAT EMPLOYERSWANTAS AN ORGANIZATION screens candidates duringcareer fairs and interviews, its looking at three things:
ability, possibility, and fit:
1.Abilityis the sum of your past achievements, your
aptitude, and your skills.ese are the elements you
can offer an employer right offthe bat. Even though
employers will not expect a student to have a huge
amount of work experience, your grades will offer an
index of your ambition and your dedication to hard
work. Needless to say, all of this should be spelled
out on your resume.
2.Possibility is what you might become for the
employeryour potential. Your past projects may
offer a key to this; so may your aspirations and an
air of motivation. Your grades, of course, are also an
indication of what you can offer the company.
3.Fitis suitability, a knack for adapting to and inter-
nalizing the company culture. Can you work within
the system?
YOUR SKILL SETBesides the general characteristics detailed above,
recruiters are keeping an eye out for specific skills. Inyour resume, in your interaction with recruiters, and of
course during your interview, you should highlight the
following.
Communication SkillsPrepare a great cover letter for each employer. (Nothing
will sink your chances faster than a generic cover letter.)
Practice your responses to common interview questions
(Tell me about yourself. Why do you want to workfor us? How do you imagine your career path?).
Make your answers concise and informative.
IntegrityBe truthful in all your dealings with the organization.
Dont exaggerate your GPA; dont put false information
on your resume. And dont withhold information youll
have to reveal if you get the internship.
People SkillsDraw on your life experience to demonstrate you
can deal with people effectively and work on a team.
Nobody expects an internship candidate to be able to
draw on a wide range of work experiences. But did you
handle small children effectively as a babysitter? Did
you collaborate on the set design for a school play?
Technical Skillsese vary from industry to industry. But if youre look-
ing for an internship at an investment bank, you hadbetter be able to demonstrate your aptitude at financial
analysis. You wont have much of a shot at an IT intern-
ship if youve never taken a course in computer technol-
ogy. And if youre looking for a spot on a magazine, you
better have the clippings to argue for it.
InitiativeYour behavior during the recruiting process is a key to
demonstrate youre motivated. Dont expect the recruit-ers to hold your hand; show them through your actions
that youre a self-starter. You should provide examples,
from school or previous job experience, where you
volunteered for an important task or proposed a new
project.
Work EthicOffer examples of how your hard work helped you
accomplish a task. Make sure recruiters know aboutyour nonacademic achievements: Perhaps youre an
accomplished pianist, or a green belt in tae kwon
do. Volunteer work is a great indicator of your work
ethicif youre a Big Brother or Big Sister, dont hide it!
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TIMELINE: LANDINGAN INTERNSHIP YOU WANT TO start thinking about your intern-ship well in advanceas much as a year ahead. Heres
a rough idea of the various steps youll need to take and
when youll need to take them.
Spring/Summer (The Year Before)and Fall Semesterst Assess your interests; know your skills; set realistic
job goals; and develop a plan of action.
t Attend cover letter and job search workshops offered
by university career services centers.
t Prepare your resume.
t Check the job listings on your schools career cen-
ter website, preferably twice a week. New jobs and
internships are listed daily throughout the semester.
Note that companies have various deadlines for
applications.
t Attend job fairs and career symposiums to make
employer contacts, conduct informational inter-
views, and to pick up information about the organi-
zation. (Note that interviews may take place at job
fairs, in which case you should contact employers a
week to a month before to submit resumes.)t Research potential employers. Set up informational
interviews for your breaks. You can find potential
sources through your schools alumni database or
LinkedIn.
t Start applying for summer opportunities.
Fall Break, Thanksgiving, and Winter Breakt Start your networking in earnest. Let your family,
friends, relatives, former teachers and coaches knowyoure looking for summer opportunities.
t Attend on-campus employer information sessions.
t Identify and research local employers while home
during the break.
Spring Semestert Review the Fall Semester items listed above, not-
ing that some companies have earlier deadlines for
applications.
t Continue to check the job listings on the career
website, preferably twice a week...new jobs and
internships are listed daily throughout the semester.
t Apply for summer jobs or internships.
t After submitting an application, cover letter and
resume, call the employer to be sure your materi-
als arrived (allow sufficient time for applications to
get to their destinations before calling); ask if the
employer needs any further information from you.
t If the employer isnt coming to campus, schedule
an interview over spring break or whenever you can
arrange to meet; most employers will want to meet
with you before offering you a position.
t Always send a thank-you letter after each interview.
is is not only a courtesy, its a confirmation of
your sincere interest in the position.
BUZZ KILLERS
t A resume thatspoorly organized ordoesnt reflect theskills required forthe position
t A generic coverletter. If it usesphrases such asyour company orthis position, theyllsmell a rat.
t Poor grooming andsloppy attire
t Substandardwritten or oralcommunicationskills: Bad gram-mar and misspell-ings can sink yourchances.
t Bad manners
t Lack of enthusiasm
t Arrogance
t Timidity
Remember, the interviewing process isntdesigned just to find the right candidates;
it also screens out the wrong ones. Here aresome mistakes that can throw you out of therunning:
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GETTING YOURACT TOGETHER YOUR SELFPRESENTATION IS key to landingan internship. Dont approach the process haphazardly.
rough careful preparation, you can maximize your
appeal as a candidate and get a leg up on the competi-
tion. Here are some tips:
t Have your resume reviewed and reviewed and
reviewed againthe more eyes, the better. Take
advantage of any relevant workshops offered by your
college career center.
t Research the employer. Use newspapers, magazines,
and websites. Contact former and present employ-
ees, especially recent interns and graduates, and seek
out information.
t Practice, practice, practice. Conduct a mock inter-
view and videotape it if possible. en review the
tape and make notes about the things you did well
and the areas youd like to improve. College career
centers will usually offer interview workshops, mock
interviews and even video critiques.
t
Get feedbackfrom your peers about your conversa-tional style. If you come off sounding cockytone
it down. If you sound halting and unsure of yourself,
work on projecting confidence.
t Dress for the part. Company employees can give
you a sense of the dress code, but if anything, you
should err on the side of being too formal. e day
before an interview, lay out the clothes you plan to
wearyou dont want to find a missing button onyour shirt minutes before youre about to leave.
tApproach the interviewwith confidence. Recognize
the attributes that make you a good candidateand
own them.
INTERVIEWING 101 YOUVE MADE THE CUT; now is the criticaljuncture when you find yourself face-to-face with an
interviewer. Of course, youll know enough about the
companys culture to dress and conduct yourself like
a member of the firm. Here are some other essential
precepts to bear in mind. (For the specifics of conduct-
ing a great interview, consult one of WetFeetsAce YourInterviewguides.)
BE ENTHUSIASTICis is basic. Enthusiasm alone wont land you the
internship. But if you dont seem avid about the pros-
pect of getting the job, the employer will quickly pass
you overits that simple. And lip service isnt enough.
You may sayyoure enthusiastic about the prospect of
working for the company, but if you actapathetic or
bored, youre cooked. You should make your enthu-
siasm clear through attentive posture, an alert tone of
your voice, and a smile that says youre glad to be there.
Greet the interviewer warmly. Make eye contact, smile,
and offer a firm handshake. You should say something
like, Im delighted youre taking the time to meet me,
and Im really excited about this position and eager to
learn more about it. Let him know up front youreglad to have this opportunity.
A show of enthusiasm is vital. Inevitably, during the
internship itself therell be moments when your energy
flags, and employers know this. But if youre unenthu-
siastic at the startof the process, it bodes ill for your
future demeanor on the job.
EXUDE CONFIDENCE
To inspire an employers confidence in your abili-ties, youve got to demonstrate confidence in yourself.
During the nerve-wracking course of a job interview,
this may be easier said than done. But bear in mind the
basics of confident body language: Make frequent eye
contact with your interviewer. Speak up, but not too
fast. Dont fidget. Sit upright, but not rigidly.
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Most of all, come prepared to state your strengths.
Give concrete examples of how youve put them to
use. Dont overstate your accomplishments, but dont
downplay them either. Keep self-deprecating humor
to a minimum: It may be fine when youre with your
friends, but this is neither the time nor place for it.
If remaining confident is a struggle for you, give
yourself a pep talk before the interview. Better yet, enlist
an enthusiastic friend to give you one. Or, practice tech-niques for managing your nerves such as deep breathing
and visualizing success. If youre at ease, the interviewer
will be too.
KNOW YOUR LIMITSSome people spend the night before an interview bon-
ing up on company facts and figures as though cram-
ming for the test of their lives. But interviews arent oral
exams; they are an exchange between two people, who
may soon be coworkers, about shared professional inter-
ests. You do need to know something about the industry
and the organization, but youre not expected to knowit alljust enough to ask your interviewer informed
questions, to understand the questions your interviewer
asks, and to give reasonable answers. Your common
sense should prepare you to give sound answers to any
questions that may arise about how you would handle
a specific problem during your internship. e details
will emerge later, when you become part of the team.
Like any other conversation, an interview requires
give and take, so dont expect to dominate it. Give yourinterviewer a chance to contribute to the conversation.
QUESTIONS AND ANSWERSe old saying, eres no such thing as a bad ques-
tion, does notpertain to the interview process. When
you ask the right questions in an interview, it shows
youre paying attention and youre truly interested in
the job and the company. But offer questions carefully.
You can kill yourself with a question if it shows a lack
of knowledge about the company, says an internship
hiring supervisor. Dont ask questions you could have
answered yourself by spending a few minutes on the
employers website.
A good question may resemble one of these:
t How does this internship fit into the largerorganization?
t What are some of the critical challenges in this
department?
t What management style can I expect?
t Can you describe the performance review process?
But as you research the company, other relevant
questions may spring to mind. If the opportunity pres-
ents itself, be sure to ask them.
RAPPORT IS VITALOnce recruiters are done interviewing a round of candi-
dates, the first thing they will ask each other is, What
did you think?eyll share their gut reactions. A can-
didate is either a fit or he isnt. Even if youre a leading
contender for the position on paper, your chances of
getting an off
er are slim if youve failed to build rapportwith the interviewer.
eres no foolproof way of turning your interviewer
into an ally. But here are some tactics that can put you
in a good light:
t When responding to a question, give a brief over-
view of the points you want to cover and clear them
with the interviewer. For example: I did a school
projects integrating aspects of finance, marketing
and operations. Would you like to hear the details?t Appropriate humor (in small doses!) is a good thing.
t If you arent sure of the meaning of a question, ask
clarifying questions.
t Mean what you say. If you seem insincere, itll be an
immediate turnoff.
t Make sure you close the interview. Reiterate your
TIP>
Be aware you may have the opportunity to askjust two or three questions, so choose wisely.
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TIP>
When the interview is over, send a thank-younote within 24 hours. Email is okay; snailmail is even better. Include thoughtful com-
ments about the session. When relevant,refer to some personal fact the interviewermentioned: Good luck shopping for that newvan, or Howd you do at racquetball?
interest in the position and ask for the interviewers
business card. Give a friendly closing handshake as
well.
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Navigating
Your Internship
4Hitting the Ground Running ......24
Acting Like a Pro ........................25
Making the Mostof Your Internship ......................27
Timeline: Your Internship ...........29
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THE
BIGP
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TURE
CHAPTE
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THESEARCH
CHA
PTER3
GET
TINGH
IRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORY
OUR
REFERENCE
CHAPTER4
NAVIGATING
YOURI
NTERNSHIP
HITTING THEGROUND RUNNING YOUR INTERNSHIP IS a short-term proposition.Most likely, the summer will be over before you even
know it.ats why you have to make every day count.
e process should start even before you show up
at the office. Heres where the research you did to pre-
pare for the interview really pays off. Your contact withinsiders will have started you on the road toward under-
standing how the company and the industry work. Each
industry has its own lingo; by now you should have
started picking some of this up. You should know the
technical jargon youll need in your new job, any recent
developments in the company, and the names and func-
tions of the companys top brass. Your new colleagues
will see this as an encouraging sign of your interest.
BEFORE YOU STARTYour search is over once youve accepted the intern-
shipbut your work has just begun. Find out to
whom you will be reporting. Contact that person well
before you show up at work. Find out what projects
she has in mind for you. If the answer is vague, try to
elicit details as politely and diplomatically as you can.
Explain that you put a high priority on doing goodwork and you need to prepare as thoroughly as pos-
sible. You also can request being assigned to a particu-
lar area or particular type of project. But dont appear
too demanding because these conversations with your
boss will set the tone of future dialogue. Youll also get a
sense of your bosss managerial stylewhether detached
and formal, or laid-back and approachable. It helps to
know what lies ahead.
Say youre entering a marketing internship. You may
prefer to gain exposure to pricing and promotional
strategies for existing offerings on the one hand, or
to the researching, planning, and structuring of new
offerings on the other. Discuss your preferences with
the appropriate people before you start. e discussion
may help you shape the internship to suit your personalcareer goals.
You may have certain amount of flexibility in deter-
mining the scheduling of your internship. For instance,
in the interest of accommodating different school
schedules, the employer will often give you a choice of
start date. Consider this carefully. You may have hoped
for a nice vacation after exams. But this can throw your
internship off course. Ideally, youll start at the same
time as, or even before, the other interns. If you show
up after everyone else has started, youll have to catch
up. Youll miss orientation sessions, possibly even the
chance to work on choice projects.
If youre planning to take a vacation later in the
summer, get a sense of how much wiggle room you
have. Some employers will not even consider you for
the job unless they are sure to get a summerlong com-
mitment from you. Others may grant the permissionbut resent the time you take away from your intern-
ship. eyve committed time and resources to mak-
ing your internship productive and they want to get
maximum benefit out of it
INSIDER SCOOPSo many people think an internship is all about
the final projectthe great climax at the end ofyour three months. I think its so much more aboutthe first two weeks. Thats when you establishyourself with your team. Based on your firstimpression, people are going to decide whether totake the time to support you in your internship.
"TTJTUBOU#SBOE.BOBHFS
TIP>
If at all possible, before you begin your intern-ship, speak with the professionals whoseteam youll be joining. Ask about their careersand professional interests, ongoing projects,and challenges. Also ask for advice. The knowl-edge will be usefuland so will the rapportyouve started to build.
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CHAPTER1
IN
TERNSHIPS:
THEBIGPICTURE
W ETF EET INSIDER G UIDE
CHAPTER2
THE
SEARCH
CHAPTER3
GETTINGHIRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORYOUR
REFERENCE
CHAPTER4
NAVIGATING
YOURINTERNSHIP
Your employer will usually make sure you have
all the proper resources when you show up for your
internship: a workstation, a company email address,
voicemail. But these details can sometimes fall between
the cracks. Dont be afraid to sort out in advance; it will
save valuable time during that precious first week.
ACTING LIKE A PRO REMEMBER, YOUR INTERNSHIP is basically along-term interview. at means you need to show the
company youd be a worthwhile candidate for a full-
time position. If your supervisors want you to develop
certain skills and areas of expertise, apply yourself dili-
gently to the task. And at all times remain professional
in your demeanor and your approach to the job.Intern supervisors check in with me frequently
during the summer as to whos standing out, says a
motion picture company executive. If a supervisor
mentions an intern is reliable, honest, driven, humble,
enthusiastic, and intelligent, thats a huge plus for me.
When I remember an intern and have heard numerous
positive comments like that, thats someone I keep my
eye on.
Here are some key ways you can present yourself as aworthy member of the team:
Be on TimeIt sounds simple, but punctuality speaks volumes about
your professionalism.
Stay PositiveNo one wants to work with a grouch. If you maintain a
positive, can-do attitude during your internship, youll
show yourself as someone who coworkers will want to
see againin a full-time position.
Be ModestNo need to point out your every accomplishment.
Rest assured your managers are watching; they knowabout it already. A soft sell is the best tactic for prov-
ing your worth to the company. Dont aggressively
tout your abilities and accomplishments to your man-
ager; let her discover them for herself. And that trick
of shooting offan email to her when working into the
wee hours? Oldest one in the book. Dont use it more
than twice.
Act Like a Full-TimerNever think of yourself as a temp. Dont blow off an
assignment just because you think you wont finish
before your summer stint ends. If you have any interest
in getting hired full t ime, act like youre in the game for
the long haul.
Swallow Your Pride
Youre a hot shot at a top university. But one unin-formed jerk has the audacity to ask you to send a fax.
Dont say thats not in my job descriptionbecause
now it is. No matter how menial the task, show how
professional you can be. Photocopying and filing may
not be glamorous chores, but theyre essential ones. And
if you do a sloppy job copying a stack of documents,
who will trust you with bigger assignments?
Be StalwartShow yourself as somebody your colleagues can lean on.
Go out of your way to help others. Stay late and offer
assistance when others at the company are overloaded
with work. Remember, its never too early to act like
youre already an indispensable part of the team.
INSIDER SCOOPThe reporting manager who oversees internstreats them like regular employees. Were lookingto see how much direction they need, theirinitiative, and quality of their work. We check ontheir progress throughout the summer. Our goalis to be able to make a hiring decision before theydepart.
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CHAPTER1
INTERNSHIPS:
THE
BIGP
IC
TURE
CHAPTE
R2
THESEARCH
CHAPTER3
GETTINGH
IRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORY
OUR
REFERENCE
CHAPTER4
NAVIGATING
YOURI
NTERNSHIP
Master the TerritoryDelve as deep as time allows into the company and the
industry. Look for relevant information in the news and
in trade magazines.
Ask QuestionsYou might have a 3.9 GPA, but you still dont know
it alland, guess what? You arent expected to. Most
managers would rather answer your questions when
you get the assignment than have to fill in the gaps after
you turn it in. If you dont understand how to go about
an assignment, ask your supervisor for clarification.
Find out what resources are available to you. But use
your discretion; figure out the right people to question
and the right time for doing it. Dont corner a senior
vice president at a cocktail party and start asking about
the specifics of workflow.
Dont Be Afraid to Socialize
Sure, youll run into annoying brownnosers who spendmore time schmoozing the higher-ups than working.
Even more galling, the tactic can sometimes work. e
lesson? Although getting the job done is of paramount
importance, dont underestimate the importance of
building important social connections.
Speak UpIts fairly safe to assume the employer knows about
your hope for a full-time job offer. But dont take it forgranted. If youve decided you want to come back after
graduation, let everyone knowyour boss, your col-
leagues, and the support staffers who often have the ear
of the big guns.
INTERNING KRYPTONITEBecause interns are usually new to the corporate world,
theyre sometimes prone to make mistakes a sea-
soned professional would avoid. Some bad moves can
destroy your chances faster than kryptonite can disable
Superman. Heres a list of 11 ways to obliterate your job
prospects with a single blunder:
Interning Under the InfluenceYou have a right to a social life. As long as youre of
drinking age, youre free to head to a bar with your
coworkers for some happy hour cheer. But wherever
alcohol and work mix, proceed with caution. Know
your drinking limits and stay well within them. Loud,
lewd behavior will nix your chances at the company.
Loose Lips
Your more experienced colleagues may like to dish the
dirt. But its best to turn a deaf ear to gossip. Youre new
on the scene and cant afford to get caught up in the
crossfire of office politics.
Dream-Weaving
As bad as it is to get caught nodding off in class, its
even worse on the job. Doodling or daydreaming dur-
ing meetings will attract negative attention right off
thebat. If you have to be brought back to reality during
meetings, theres no way youll be brought back.
INSIDER SCOOPThe three most important attributes in getting or
keeping a job are attitude, attitude, attitude.
FALSE FRIENDS
It might soundharsh, it might sound.BDIJBWFMMJBOCVUthe astute internnever befriends thefirst people to seekhim out. Theres ahigh probabilitytheyre in need ofinstant allies.
Stay cordial andprofessional, butnot chummy. If youfind yourself thelunch pal of a guywho is known forbadmouthing thebrass, you becomeguilty by association.
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CHAPTER2
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GETTINGHIRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORYOUR
REFERENCE
CHAPTER4
NAVIGATING
YOURINTERNSHIP
Axes to Grind
Dont complainnot about the company, not about
your assignments, not about the cafeteria food. A posi-
tive outlook could make or break you in managements
eyes.
Impolitic
Religion, politics and sex are not safe subjects for the
workplace. Yes, as you develop personal ties with col-
leagues, these issues may come up. But in any group set-
ting, these topics should stay offthe table. Oh, and that
risqu email you got from your reprobate uncle? Keep
it to yourself.
Fashion Sense
If the other women are wearing closed-toe heels everyday, leave the wedge sandals in the closet. And even
if you see your supervisors taking business casual to
new levels, dont break out the muscle shirts. In busi-
ness dress, it always makes sense to err on the side of
caution.
Digital Distractions
You may be used to treating your iPhone or BlackBerry
as an appendage. But while youre on the job, use it onlyto get your work done. When your supervisor is hover-
ing over your desk, its not the time to send texts to your
girlfriend. And those iPhone games? You can play them
when you get home.
Too Much Information
Yes, you should let your supervisor know what youre up
to. But she doesnt need minute-to-minute updates. If
youre running out for a cup of coffee, theres no need to
interrupt her activities to announce it.
Space Invasions
e mens washroom? Not a good place to engage your
boss in work chatter. Be assured he wants to finish hisbusiness in there before attending to the business outside.
Unfunny Business
Its okay to leave before other colleagues. But as you
stroll out the door, never cheerily say, Dont work too
hardor youll be branded as the kind of person who
says things like that.
Going AWOLChronic lateness or absence is a certain job-prospect
killer. If an unavoidable conflict arises, let your supervisor
know. Its best to pick up the phone and ask; if its a sticky
situation, he may see an email or a voicemail message as
a weasel tactic. And if you call in sick, make sure he cant
hear the flight announcements in the background.
MAKING THE MOSTOF YOUR INTERNSHIP AN INTERNSHIP PRESENTS a great opportunityfor learning and career advancement. Its your respon-
sibility to maximize it. Learn your way around the
organization and familiarize yourself with day-to-day
operations. Master the companys communications
systems and any software programs youll need todo your job. You want to integrate yourself into the
offices operations as quickly and thoroughly as possi-
ble. When you need help with a task, ask the seasoned
staffers. eyll appreciate your efforts to become a
member of the team.
INSIDER SCOOPAn intern was told to alphabetize a bunch of files,and he thought it was the easiest thing. He wastext messaging the whole time and ended up put-ting five or six things in the wrong order. He endedup getting fired. Even if its small, you may be doingmore important things than you think. And manytimes other peoples jobs are dependent on the jobsthe intern does.
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CHAPTER1
INTERNSHIPS:
THE
BIGP
IC
TURE
CHAPTER2
THESEARCH
CHAPTER3
GETTINGH
IRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORY
OUR
REFERENCE
CHAPTER4
NAVIGATING
YOURI
NTERNSHIP
Dont stop at questions. Talk to everyone you can.
Be sensitive to peoples availabilitythese are busy
professionals and they may have more important
things to do than chat. But you should be making
as many connections as you can with colleagues and
supervisors; your internship is a prime networking
opportunity.
e role you play in your new team is crucial
in your effort to make the internship worthwhile.Understand how your skills and background can
support the team, says an internship supervisor with
a major consulting firm. Look at what other people
are doing on projects, and figure out how you can
contribute.
Its up to you to get the full value of your intern-
ship. If you find you arent doing the work you
expected to do, let your supervisor know. Be dip-
lomatic and dont whine. You cant indicate youre
bored with your present project but you may be able
to get reassigned to more suitable work.
At some point in the processusually halfway
through, then again at the endyou will probably go
through an evaluation process. is is a great oppor-
tunity for personal growth. Listen carefully and with
an open mind. Dont be defensive. If they tell you
about areas where your skills and work habits can beimproved, take heedthese people know what theyre
talking about. But theyre also likely to discuss your
strengths, which are useful to bear in mind when
youre pitching your services in your next job hunt.
e evaluation process is a two-way street: While
the company is sizing you up, youll be figuring out if
you like the work and the work environment. Have
you found the qualities that attracted you to the
employer in the first place? Is the company a good fit
for your style, your values, and your goals? Before you
proceed forward to a full-time job, be sure you have
found a comfortable fit.
SIGNING OUT
Your exit interview may serve two purposes . It willprobably be your last chance to get a personal evalu-
ation. But the company team also will probably elicit
your feedback about your experience. e informa-
tion will help the team as it plans future internships.
Be open and honest, but focus on the positive. By no
means should you turn this into a gripe session. Make
constructive suggestions, and dont burn any bridges.
When the summer is over, you might be inclined
to submerge yourself into the current business of
your lifeespecially if youre cramming to fulfill
your school requirements. But you shouldnt let go
of the connections you made during your internship.
If you havent already done so, send thank-you notes
immediately to the key people on your team. In the
months ahead, keep in touch. Dont be a pest about
it, but periodically update them about your activi-
ties. Send them articles you think might be of inter-
est. Nurturing this network can give you an inside
track on job opportunities within the company.
Use LinkedIn aggressively. Add your new con-
tacts, and get a supervisor to recommend you there.
Follow up with your fellow interns, check on their
plans, and maintain the conversations you started
about your ideal job.
INSIDER SCOOP
There are definitely times you feel undervaluedand unappreciated as an intern, and youre going tobe upset and youre going to be stuck doing crappythings, but its all part of the experience. At the endof the day, everybody starts somewhere.
TIP>
If your employer doesnt have events plannedfor yourself and your fellow interns, take theinitiative yourself and suggest some after-work get-togethers. These can be great net-working opportunitiesyour peers may holdthe keys to future career opportunities.
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CHAPTER1
IN
TERNSHIPS:
THEB
IGPICTURE
W ETF EET INSIDER G UIDE
CHA
PTER2
THESEARCH
CHAPTE
R3
GETTINGHIRED
CHAPTER5
REALINTERN
PROFILES
CHAPTER5
FORYOUR
REFERENCE
CHAPTER4
NAVIGATING
YOURINTERNSHIP
TIMELINE:YOUR INTERNSHIP AS YOU CONTEMPLATE the summer ahead, itmay seem you have all the time in the world. Well,
you dont. Your internship is more likely to fly by,
reaching its endpoint before you even know it. ats
why its best to plot your route in advance, making
sure you progress toward your goals as the intern-ship runs its all-too-short course. (Internships gener-
ally run 10 to 12 weeks; weve decided to outline an
11-week stint.)
WEEKS 1 AND 2:LEARNING THE ROPESe first couple of weeks are the time to get to know
your workplace. Following are some areas that deserve
special attention.
Peoplee ties you establish with your colleagues and your
comprehension of their place in the corporate struc-
ture are keys to your success during the summer. e
following steps will help you map out the jobs human
landscape:t Familiarize yourself with the companys organiza-
tional structure. Find out how your team fits into
the department and how the department fits into
the division. Who are the key stakeholders in the
work you do?
t Learn who depends on your group for information
or resources, and who the group itself depends on.
Remember, youre a link in the chain.
LESSONS FROM THE FRONTLINE: INTERNING DOS AND DONTS
I was interning at amagazine, and wasassigned to accom-pany a reporter cover-
ing a premiere at the.FUSPQPMJUBO0QFSBHouse. Since Id bestanding on the side-lines, I didnt dressup. The reporterended up having anextra ($15,000) ticketto the show, so hetook me. And I waswearing flip-flops!
Lesson: Dress profes-sionally when youreon the clock.
While working atthe front desk as alaw-firm intern, I acci-dentally pushed the
alarm button. Oops.The police calledback to see if theywere neededbutI accidentally hungup on them. DoublePPQT.JOVUFTMBUFSthey called back anddemanded I exit thebuilding. I walkedoutside and found
myself surrounded bycops with their weap-ons drawn.
Lesson: .BTUFSUIFphone system on dayone.
I accidentally CCedmy office on an emailchain circulatingwithin my extremely
conservative family.After that, whenevertheyd send out anemail blast railingabout left-wing gov-ernment conspira-cies, theyd hit replyalland include myentire office! Yikes!
Lesson: Dont use
your work email forpersonal messages.
We had completeda big project, so ourdepartment went ona celebratory lunch
cruise. Everyone gota drink ticket forone free drink. Sincethere were internsunder 21, I decided toask one of them fortheir ticket. She wastalking to somebodyI didnt know, whoturned out to be adepartment head! It
made me look like alush.
Lesson: Keep itclassy when boozingat work events.
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