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How To Harness The Power of Social Media

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This presentation was given at the Social Media Rockstars Event on 9/19/2013. http://www.socialmediarockstarevent.com
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© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential. Harnessing The Power of Social Media Presented by: Adam Dince Head of Organic Search & Social Media Optimization Deluxe Corp. 9/19/2013
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Page 1: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Harnessing The Power of Social Media Presented by: Adam Dince

Head of Organic Search & Social Media Optimization

Deluxe Corp.

9/19/2013

Page 2: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Current: – Head of Organic Search (SEO) & Social Media

Optimization, Deluxe Corporation

– Director of Communications, PR & Social Media,

MnSearch

Prior: VP, Director of Search and Content

Strategy @ MRM – NYC

13+ years of experience in digital marketing /

advertising

Assisted writing the SEO section of Digital

Impact, the Two Secrets to Online Marketing

Success

@adamdince

www.adamdince.com

Blah, blah, blah

Page 3: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Publicly traded company

3-4 million small business

customers

5,000 banks and financial

institution partners

14 million lifetime

customers and 7-8 million

active customers in our

direct-to-consumer

segment

Check us out!

ww.deluxe.com

Meet Deluxe

Page 4: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Today, I’m going to share some tips

on how to harness the power of

social media

Page 5: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

A few ground rules

Today, we’ll be discussing ways of identifying

the right people to connect with on social

networks

People who will be able to help you grow your

business, not just friends and followers who

make your numbers look good

Feel free to be dazzled and amazed

Disclaimer: We won’t be discussing the

following: – How frequently to communicate

– What to say in your messages

– What to do in the case of a negative noise

Let’s make this a discussion

Page 6: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

LET’S GET DOWN TO BUSINESS

Page 7: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

The basics – we’ve got to be present!

Page 8: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

If we build it, will they really just come?

Source: themarketingbit.com

Page 9: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Maybe, but some of us don’t have all day. We have

money to make and empires to build!

Source: goodreads.com

Page 10: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

We’ve got to get past the noise

Source: http://www.inetsolution.com/

Source: http://www.theantisocialmedia.com

Page 11: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

People are tired of being interrupted by advertisements

THE FOLD

Ad

Ad

Ad

Ad

Ad

Page 12: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

And we want to be left alone to communicate with our

friends

Source: http://www.inetsolution.com/

Page 13: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Yet social ad spend is on the rise!

Page 14: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Even when consumer behavior doesn’t justify it

Page 15: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

WITH A DATA DRIVEN PERSONAL APPROACH TO OUR SOCIAL MARKETING

HOW DO WE HARNESS THE POWER OF SOCIAL MEDIA?

Page 16: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Meet Adam’s Gym

Adam’s Gym is a new gym in the Twin Cities area

The gym has decided to use social media as a tool

to build relationships and grow business

The three immediate goals of the social strategy are

to:

– Grow Twitter, Facebook & Google Plus networks with the

right audience

– Build effective local social relationships online and offline

– Increase brand awareness in the local area

Page 17: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

START WITH TWITTER Source: www.geeksucks.com

Page 18: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

We all know about Twitter Advanced Search, right?

Page 19: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Meet FollowerWonk.com

Page 20: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Enter a term and click “Do It”

Page 21: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Export to Excel

Export

Page 22: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Pretty, pretty data!

Page 23: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Organize the data

0

2

4

6

8

10

12

14

16

18

20

0

200

400

600

800

1,000

1,200

1,400

1,600

Social A

uth

ority

# o

f Tw

itte

r Fo

llow

ers

Top local Twitter accounts for "Personal Trainer"

Followers Social Authority

Page 24: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Analyze leaders’ to make sure they have the right

followers

Page 25: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

More pretty, pretty data

Jackpot!

Jackpot!

Not too shabby

Page 26: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Now it’s time to make your connections

Source: www.favoritefamilyvacations.com

Page 27: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

ON TO FACEBOOK Source: sexysocialmedia.com

Page 28: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Let’s identify candidates

Source: www.jasonjordans.com

Page 29: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

This one’s a go!

Page 30: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Connect with active members on brand pages

Page 31: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Use Facebook Graph Search to dig deeper

Page 32: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Oh my goodness, look at all of this data!

Page 33: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

LET’S NOT FORGET ABOUT GOOGLE PLUS

Page 34: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Lots of great interactive conversations going on

In the past 3 weeks, I‘ve had

200+ interactions with my

friends on Google +. How many

have you had on Facebook?

Page 35: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Don’t listen to the haters, Google Plus is the real deal!

Eh, Google Plus is

worthless, why bother?

Let me test this thing out and see what

it can do.

Over 3X new followers in

less than two week

Page 36: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

First, let’s look at People – great for broad reach

Page 37: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Check out Communities

Page 38: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Get connected and network

Page 39: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Google Plus Search

Page 40: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Oh my goodness!

Page 41: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

How is this much data possible?!

Page 42: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

A QUICK LITTLE GMAIL TRICK

Page 43: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

Connect on social networks with G-mail contacts

https://chrome.google.com/webstore/detail/rapportive/hihakjfhbmlmjdnnhegiciffjplmdhin

Page 44: How To Harness The Power of Social Media

© 2013 Deluxe Enterprise Operations, Inc. All rights reserved. Proprietary and Confidential.

THANK YOU Q & A

Source: www.dalje.com


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