Date post: | 15-Apr-2017 |
Category: |
Leadership & Management |
Upload: | puneet-biseria |
View: | 295 times |
Download: | 2 times |
fdfd
how to improvelistening
skills
Do you know what is the most important aspect of communication skills?
biseriapuneet.com
The most important aspect of communication is ….
biseriapuneet.com
Listeningbiseriapuneet.com
biseriapuneet.com
If you listen, you will understand what the
person is talking about, and …
biseriapuneet.com
biseriapuneet.com
What is implied ?
biseriapuneet.com
biseriapuneet.com
Let us start from the BEGINNING
biseriapuneet.com
biseriapuneet.com
A child is unable to articulate, but then also,
the mother understands everything.
biseriapuneet.com
Because, she is genuinely interested in knowing
what her child wants to say.
biseriapuneet.com
Therefore, be
genuinely interested.
biseriapuneet.com
Secondly, as long as the person
is speaking,
remain silentbiseriapuneet.com
And If remaining silent is
sufficient to communicate,
remain silent .
biseriapuneet.com
Now let us go into the
details…biseriapuneet.com
Basic point # 1 ~~~~~~~~~~~
People do not want to be interrupted
biseriapuneet.com
biseriapuneet.com
Basic point # 2 ~~~~~~~~~~~
People want to feel
IMPORTANTbiseriapuneet.com
biseriapuneet.com
Basic point # 3 ~~~~~~~~~~~
People want to feel secure
biseriapuneet.com
biseriapuneet.com
Basic point # 4 ~~~~~~~~~~~
People do not want to be JUDGED
biseriapuneet.com
biseriapuneet.com
How to
LISTEN ?
biseriapuneet.com
1 ~~
Listen
biseriapuneet.com
biseriapuneet.com
2 ~~
Thinkbiseriapuneet.com
biseriapuneet.com
3 ~~
Try to understand what the person is
saying.
biseriapuneet.com
biseriapuneet.com
4 ~~
Make eye contacts while listening
biseriapuneet.com
biseriapuneet.com
5 ~~
Remember what you have been told.
biseriapuneet.com
biseriapuneet.com
37
If you really want to cast a spell
effortlessly…
biseriapuneet.com
38
Just follow these
5 Rulesbiseriapuneet.com
fdfd
biseriapuneet.com8962512015