How to increase the return on your application investments

FY 2017

Advanced Technology & Architecture

Future Ready Applications

Ali Yuksel

Technology Architect

Senior Manager @ Accenture Technology

Mobile: +31 6 1227 5307

GLOBAL

PERSONALIZED

OMNI-CHANNEL

ANYTIME,ANYWHERE

RIGHT TIME, RIGHT PLACE,

RIGHT [EVERYTHING]

DATA-DRIVEN

SEAMLESS

ALWAYS-ON

USER EXPECTATIONS WILL

CONTINUE TO CHANGE DRASTICALLY

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The behavior pattern of users and expectation from interacting with systems have changed drastically They demand

high quality, uninterrupted, seamless personalized service, at any location, via any channel

THE PACE OF CHANGE WILL CONTINUE TO

ACCELERATE

Auto

Compute

Mobile

anticipate the pace of technology will

increase rapidly or at an unprecedented

rate over the next three years…

of business executives93%

SoftwareCloud Technology

Communications

and MobilityAnalytics

Digital Product

ModelingAdditive

Manufacturing

Key Digital Enablers

Copyright © 2016 Accenture. All rights reserved. Accenture Confidential Information | 4

Since 2000, 52 % of the

companies in the Fortune

500 have ceased to exist,

due in large part to the

disruption of traditional

industry models by digital

models*

Yet, Most IT organizations

spend 60–80% of their

budget just keeping the

lights on

52% 80%

SOME STATISTICS

Technology components are

becoming obsolete

Enterprises loose agility

Modernization program success

can be difficult to progress

WHO IS WORKING FOR

STARTUPS?

HOW FAR CAN WE BE

FLEXIBLE?

*Constellation’s 2014 Outlook on Dominating Digital Business

Disruption,” Constellation Research, February 10, 2014

NEW IT


KEY TO INNOVATION AGILITY AND COST REDUCTION

Lean Delivery

Talent, Culture and Organization

Liquid ArchitectureLiquid

Architectures

Talent,

Culture and

Organization

Lean

Delivery

New ITInnovation

Agility

Cost Reduction

Design Thinking

AgileLean Engineering

DevOps

Automation

Multi-speed management

Governance

Loosely coupled

Lightweight

Micro-service basedCloud native

Analytics

Mobile-first Self-healing/self-scaling

Aligned strategy

Organization structureTalent strategy

Innovative/risk

taking culture

Sourcing plans

CURRENT ARCHITECTURES IMPLEMENTED AT

TYPICAL ORGANIZATIONS


Consolidated core

system(s)

Access

Simplify

core

Access

Core as-is

Value Added

Services

Access

Core

Access

Modular

Core as-is

Access

Silo

“We need a simpler

core and we are also

going to simplify our

processes and

products”

“We need agility on

top of our core

systems to become

digitally enabled”

“We will try this out

to test if it will work

for us, putting it in

the core now is not

feasible”

“We have different

businesses with

different agendas,

one size does not fit

all, de-consolidate”

“Our core systems

need more functions

/ we need to

consolidate across

our businesses”

1

2

3

4

5

The traditional

stating point / goal

FUTURE READY APPLICATIONS ACHIEVED THROUGH DIGITAL

TRANSFORMATION ALONG SIDE RAPID RELEASE CYCLES FOR

CUSTOMER-CENTRIC DIGITAL INNOVATION


New Build Outs

Industrialized Delivery Methods for Elastic, Re-usable and Flexible IT Estate

Efficiency Innovation

Agile Development

Automation

DevOps

New Delivery Methods

Legacy Modernization

New Design Principles

Elasticity

Re-Usability

Accessibility

Future Proofing

Digital Readiness

Future Readiness

Cloud First

API First

Mobile First

Security

Maintainability Intelligent Decision Making

Liquid Delivery Model


Users

Channels

Differentiating

Services

Core Data &

Services

WHAT CAN WE DO?

Business

PartnersResearch

Mobile/

TabletPartners

Social

Media

Internet of

Things

Digital

Assistants

Any Other

Device

Web/

Hybrid

Integration

Differentiating

functionalities

Information Mgmt

& AnalyticsInternet of things

Artificial

Intelligence

Core SystemsData

Logic

UI

Ba

tch

Back Office AppsData

Logic

UI

Ba

tch

3rd party

services

Contractors EmployeesCustomers

Systems of Record

Stable core 10+ yearsPackage SW, Core Custom

Systems, Data

Warehouses, Functional

Batch, EAI etc

Systems of Innovation

Engagement & Insight

0-3 yearsWeb, mobile, APIs, M2M,

Cognitive Technologies etc

Systems of Differentiation

Value Added Services 3-

10 years Modern SOA/API

Architectures, Enriching Core

Systems, Distribution &

Aggregation etc

Multi Speed

CRM

Data

Logic

UI

Ba

tch

ERPData

Logic

UI

Ba

tch


DIFFERENTIATION & INNOVATION

Evolution of the browser as a

UI-platform

Use the best language and

platform for the job

“Protect from failure”

vs.

“Build for breaking”

Desire to create resilient and

fully distributed systems

Emergence of non-relational

persistence models

Store your data in the way and

format that makes most senseEverything-as-a-Service

Users

Channels

Differentiating

Services

Core Data &

Services

Business

PartnersResearch

Mobile/

TabletPartners

Social

Media

Internet of

Things

Digital

Assistants

Any Other

Device

Web/

Hybrid

Integration

Differentiating

functionalities

Information Mgmt


Artificial

Intelligence

Core SystemsData

Logic

UI

Ba

tch


Logic

UI

Ba

tch

3rd party

services


CRM

Data

Logic

UI

Ba

tch

ERPData

Logic

UI

Ba

tch

API’s facilitate digital business

Automation & DevOps

CI/CD

mocha

10

SYSTEMS OF RECORD

Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |

Users

Channels

Differentiating

Services

Core Data &

Services

Business

PartnersResearch

Mobile/

TabletPartners

Social

Media

Internet of

Things

Digital

Assistants

Any Other

Device

Web/

Hybrid

Integration

Differentiating

functionalities

Information Mgmt


Artificial

Intelligence

Core SystemsData

Logic

UI

Ba

tch


Logic

UI

Ba

tch

3rd party

services


CRM

Data

Logic

UI

Ba

tch

ERPData

Logic

UI

Ba

tch

AutomateVia Analytics, AI &

robotics capability

Automated

Manual

Refactor

Monolithic

PlatformsComponents

and layers

Modularize the core

and enable growth

Simplify

~95% industry

standard ~5%

differentiationReduce #products/

systems (~100 ~10)

&

ReplaceProprietary

components

New IT, COTS or

SaaS solutions

e.g. HR with Workday

and CRM with Salesforce

Replace

Brittle

components

New custom build

alternativesBased on Liquid

Architectures

11Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |

4 STEPS APPROACH TO DEFINE THE REFERENCE

Business Value Analysis

Understanding current business

priorities and how to achieve them

through introduction of IT

innovations

Technology Architecture

Assessment

Confirm adequacy of the used

technologies to identified business

priorities, identify and select new

technologies where required

Reference Architecture Definition

Define reference architecture for

implementation of selected

applications, platforms or

technologies as part of

organizations landscape

Proof of Concept Execution

Execute well defined PoCs to clarify

uncertain area’s for decision making

Build Architecture Runway – provides the necessary technical basis for developing

business initiatives and implementing new capabilities

• Identify business priorities and desired

outcomes

• Document required capabilities to

achieve those needs

• Analyze as-is and to-be maturity of

the capabilities

• Identify capability gaps

• Identify curriculum to fill gaps

SELECTION OF TOOLS & ASSETS


Intelligent Cloud Planning (ICP) Tool - Facilitates assessing applications to determine

their cloud deployment and service models and degree of fit for target clouds

Accenture Advanced Architecture Assessment (A4) is an architecture assessment tool

developed by Accenture based on global architecture assessment experience to support

execution of architecture assessment studies in a structured manner.

Cloud Migration Toolkit - CMT is tool built by Accenture to parse through java codebase

to analyze its existing architecture and implementation and improvement points for a

specific cloud platform solution.

Legacy2Cloud Tool - L2C is a natural specialization of our Language Migration service

which uses enhancements of the Blu Age tooling that focus on cloud application

infrastructure as the target for modernized applications

Reference Architecture Repository – Is a collection of 200+ Accenture proprietary

reference architectures on broad range of technologies and vendor product

implementations.

13

APPENDIX

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INTELLIGENT DECISION

MAKINGKey DeliverablesAssets & Accelerators Activities

Resources we use• High Performance Business Models

• Advanced Architecture Assessment

Methodology

• Application Code Analysis

• Skilled People, Global Delivery

Centers, Industrialized Tools

SCI Tools Code Assessment

SONAR

Accenture Advanced

Architecture Assessment Tool

(A4)

© 2015 Accenture All Rights Reserved. 5

The A4 Assets: A4 Methodology & Guide

• The A4 Methodology describes how to conduct in-depth architectural assessments

– ranging from single-system detailed technical reviews to enterprise architecture-level holistic systems level reviews;

– the A4 Guide presents the A4 Methodology, and describes how to execute the tasks in each of its 6 phases;

– the A4 Guide and Methodology have been developed leveraging Accenture’s extensive Assessment experience, and integrate leading-edge practices and techniques.

Define Assessment

Scope

Scope Elements

Focus Areas

Objectives

Plan Assessment

Work

Effort Estimate

Staffing Plan

Work Plan

Tooling

Depth of Investigation

Characterise Each Scope

Element

Functional Capabilities

Technology

Composing Elements

Architecture Styles

Relationships& Boundaries

Governance

Assess Each Scope Elementby Focus Area

Investigate Questions

Document Findings

Document Assessment

Finalise Findings

Produce Report

Validate Assessment

Internal Peer Review & QA

Client Validation

ILLUSTRATIVECLIENT EXAMPLE

0

0

0

0

0

0

0

0

0

0

0

0

0

0

3

3

2

-

-

-

3

16

13

11

3

6

2

13

16

11

16

15

16

11

11

20

33

23

24

22

12

33

10

5

13

23

21

40

5

0% 20% 40% 60% 80% 100%

PRODUCT INNOVATION &

GROWTH

SPEED TO MARKET

BUSINESS FUNCTIONALITY

QUALITY

SERVICE LEVEL (PERFORMANCE)

BUSINESS RISKS

OVERALL ASSESSMENT

Functional Health Assessment

Green = Good (4.26 – 5.00)

Red = Inadequate (0.00 – 1.95)

Orange = Significant Constraints (1.96 – 2.95)

Yellow = Manageable (2.96 – 3.55)

Light Gr. = Fair (3.56 – 4.25)

Technical & Functional Health Assessment Results (Technical/Functional Scores)

## reflects number of applications

surveyed

Legend

AREAS OF CONCERN

Product Innovation & Growth

• Additional product innovations/enhancements or changes in business requirements can be incorporated with moderate to significant cost/effort.

Speed to Market

• Dissatisfaction in terms of overall speed to market. Many applications maintaining pace

or just beating expectations.

Business Functionality

• Inefficiencies identified with current reporting capabilities, integration with other systems

and completeness of the set of functions/features that are provided by the application for current business requirements ,

Overall Assessment

• Number of applications do not meet current or future business requirements.

Key Findings

Results of based Application Health Assessment surveys

conducted on Global and Regional Applications

ILLUSTRATIVECLIENT EXAMPLE

• Conduct further analysis on Application 65 to determine replacement strategy

• Conduct further analysis on Applications 5, 45 and 66 to determine whether a replacement strategy is required based on meeting business requirements, adding business value, driving lower cost of ownership and reducing IT Risk

Remediation Recommendations Legend

YO

XO Average Technical Score

Average Functional Score

Size reflects Application Costs

Technical / Functional Scores

Application Cost AnalysisFurther analysis required to determine replacement strategy

Replaced/enhanced during proposed SAP implementation

Potentially replaced by SAP beyond proposed phases

No Remediation required

Recommended Remediation Strategy

Application 5

Application 6

Application 21

Application 34

Application 45

Application 53

Application 65 Application 66

Application 76

Application 83

1.00

2.00

3.00

4.00

5.00

1.00 2.00 3.00 4.00 5.00

Fu

nc

tio

nal

Ad

eq

ua

cy

Technical Adequacy

Technical vs. Functional Adequacy

Long TermInadequate Short Term Strategic

Inadequate: Applications do not meet the current needs from a technical and functional perspective. Recommend further due diligence efforts start immediately to confirm the disposition and strategy moving forward.

Short Term: Applications will support the needs of the client over the next 1 to 2 years only. Recommend further due diligence efforts start in the near term to determine the disposition and strategy moving forward.

Long Term : Typically means that the application will support the needs of the client over the next 3 to 5 years. Further action may be required to incorporate functional enhancements as needed in order to retire/decommission other applications.

Strategic : Applications meet the criteria to be considered strategic from a technical and functional perspective . Typically do not require any further actions unless functional enhancements are needed in order to retire/decommission other applications.

Application Evaluation3

Future Readiness2

Business Needs1

ACCAT & Cloud

Migration Toolkit

Accenture

Insight for

Enterprise

Systems

Accenture

Portfolio

Optimization

Toolkit

Business Value Analysis

Technology Architecture

Assessment

Application Assessment

Application Quality

Analysis

FUTURE PROOFING


?WHY?

Competing with agility and speed is

enabled by IT demonstrating elasticity

in scaling to business demands and

volumes along with being able to

maintain requisite levels of resilience ? ?HOW?

• Deployment on virtualized workloads

with predictive monitoring

capabilities

• Leverage re-hosting middleware for

minimizing impact (e.g. Mainframe)

• Remediation and re-testing of

applications for compatibility

WHAT?

• Unlocking dependencies on

niche/specialized hardware

• Pooling of resources that are

dynamically allocated across

platform

• Simplification, improved availability

and performance

On Premise (Specialized) Hardware

IBM

Mainframe

COBOL,

CICS, JCL,

PL/I, DB2,

IMS, VSAM

zOS

SPARC

C/C++

Databases

Java/J2EE,S

AP,

Oracle..…

UNIX

RISC

UNIX

C/C++

Databases

Java/J2EE,S

AP,

Oracle..…

IBM

POWER 7

AIX

C/C++

Databases

Java/J2EE,P

ackages..…

Present

Virtual Machine

OS LINUX/Windows)

Mainframe Re-hosting

Environment (Micro

Focus, ART, Raincode…)

COBOL, CICS, JCL, PL/I,

IMS, VSAM

Virtual Machine

OS (LINUX)

Java/J2EE

Scala

Python

C++

Databases

……

Virtual Machine

OS

(LINUX/UNIX/Wind

ows)

SAP,

Oracle,

Other Packaged

Software

……

Virtualization

On Premise (Commodity x86 CISC) HardwareOff

Premise Cloud

Future

A solution that enhances the resilience, flexibility & agility of the deployment

architecture to meet business needs for on-demand scalability

DIGITAL READINESS


?WHY?

As a “quick win”, harvesting legacy

estates in a non-intrusive manner is a

key success factor for acceleration of

business innovations ? ?HOW?

• An integration platform as the glue

that enables legacy systems to

interoperate in a connected

environment

• Obtaining secure and controlled

access to data and components that

reside on the legacy platform

WHAT?

• An effective mix of new, high-value

digital, cloud platforms with the

legacy estate as the core foundation

• Accessibility to legacy components

and data through next generation

technologies i.e. Omni Channel,

Analytics, BPM, Cloud etc.

Integration Platform (API Management)

Mobile/Tablet

Analytics

PartnersSocial MediaInternet of

Things

SaaS

BPM

Desktops,

Terminals,

Internal Apps

Legacy**Data

Logic

Present Future

UI

Batc

h

Seamless decoration of legacy applications to enrich today’s Omni Channel, Analytics, IoT &

Cloud platforms by unlocking the potential of existing assets

FUTURE READINESS


Evolutionary replacement of obsolete applications, tiers, components or technologies

with “fit for purpose” Cloud, Mobile, API first platforms

?HOW?

1. Re-factor monolithic platforms into components and layers

2. Replace proprietary components with New IT, COTS or SaaS

solutions and replace brittle components with new custom

build alternatives.

3. Conversion from commercial stacks to open source.

WHAT?

1. Replace obsolete tiers or

functionality with “state of

art” technologies.

2. Removal of end of life

assets while managing

impacts and dependencies

Components

RestF

UL

Ad

ap

ters

AP

I Man

ag

em

en

t AP

I G

AT

EW

AY

Calls

Calls

Calls

Omni Channel Content

Delivery

UI, Reports,

Visualization…

Internal,

External

Thin Client

Thick Client

iPaaS

SaaS

Off The

Shelf

Packages

ContentEn

terp

rise

Serv

ice B

us

v

Partners

Mobile/Tablet

Social Media

Internet of Things

Insights

Big Data

(Internal,

External)

Analytics

Engine

Processes

Present Future

18Copyright © 2017 Accenture. All rights reserved. Accenture Confidential Information |

“… The new technologies implemented are now making customers’ journeys seamless. In addition to a 200 percent increase in online check-ins, Transavia experienced a 25 percent increase in traffic on online channels contributing to a 20 percent increase in year-on-year sales. Becoming more digital is helping Transavia stay in the lead in a highly competitive and fast-changing, low-cost airline European market …”

You can read more about Accenture & Transavia’s success story on:

https://www.accenture.com/ke-en/success-transavia-e-commerce-platform-takes-off-accenture

“ACCENTURE HELPED US TO DESIGN, BUILD AND DELIVER A ROBUST AND

FUTURE PROOF ARCHITECTURE FOR OUR DIGITAL PLATFORM”

ROY SCHEERDER – FORMER CHIEF COMMERCIAL OFFICER TRANSAVIA

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