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Intergenerational working: How to make a future multi-generational workforce flourish Nicolette Wykeman Wykeman Limited 2nd of December 2019
Intergenerational working:
How to make a future multi-generational workforce flourish
Nicolette Wykeman Wykeman Limited 2nd of December 2019
AGENDA
• Introduction
•Characteristics of generations
•Coaching tool
•Conclusions
•Q&A
INTERGENERATIONAL WHAT IS IT ABOUT AND WHY IS IT IMPORTANT?
• People are getting older and working longer
• 1/3 of the UK population will be over 50 in 2020*
• 40% of people in USA and UK are reporting to someone younger**
• Each generation has different characteristics and values
• Even within generations, different characteristic and values
* Source: https://www.bitc.org.uk/age-and-multigeneration-teams/
** Source: Chip Conley, 2019 Copyright WYKEMAN
GENERATIONS
•
Age in 2020
• Traditionalists 1922-1945 75-98
• Baby boomers 1946-1965 55-74
• Generation X 1966-1980 40-54
• Generation Y 1981-1996 24-39
• Generation Z 1997- 16-23
Sources: Intergenerational Commission and Wykeman Ltd 2018
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THE CHARACTERISTICS OF FIVE GENERATIONS
• Core values
• Management style
• Communication tool and style
• Work ethics
• Career
• Career goals
• Motivation
• Technology
Copyright WYKEMANSources: www.welovesolo.com., www.mindtools.com, Wykeman Limited
WHERE IS THE PAIN AND GAIN IN ORGANISATIONS?
PAIN GAIN
-Increasing sickness -Improved corporate value
-Bullying on the work-floor -Veterans and baby-boomers transfer knowledge and skills
-Losing productivity -Intergenerational teams can help solve complex problems
-Losing knowledge -Age-diversity can better match the profile of customers
- Succession planning/ cliff-edge retirement avoidance
Copyright WYKEMANSources: Centre for Ageing Better, 2018, Management for all ages by D. Matthews, 2017 and Wykeman Ltd
WHERE IS THE GAIN FOR CAREER PROFESSIONALS?
• 1-2-1 coaching of different generations
• 1-2-1 coaching of line managers
• 1-2-1 coaching of senior managers and C-suite
• Creating and delivering workshops to increase understanding within organisation
• (Reverse) mentoring
• Senior apprenticeships
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DANIEL OFMAN’S CORE QUALITIES’ QUADRANT
Pitfall
+
+
-
opposites opposites
Overdrive
Overdrive
Copyright WYKEMANSource: Daniel D. Ofman, Core qualities and the core quadrant
Quality
ChallengeAllergy
-
CORE QUADRANT COACHING EXAMPLE
To impose
Be passive
Misuse of power
Source: M. Risseeuw and Daniel Ofman, Core qualities and the core quadrant
Which
generations do
you recognise?
Gen X
Babyboomers
Copyright WYKEMAN
Show
decisiveness
Give spaceBe modest
Take initiative
CORE QUADRANT COACHING EXAMPLE
Become egocentric
Be submissive Conflict avoidance
To provoke
Which
generations do
you recognise?
Source: M. Risseeuw and Daniel D. Ofman, Core qualities and the core quadrant
Gen Y
Gen X
Copyright WYKEMAN
Be authentic
To adapt
Be noticeable
CONCLUSIONS
• Five generations in the workplace by 2020
• Harmonious intergenerational teams are
better for employers and employees
• Many opportunities for career professionals
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Any Questions????
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