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How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of...

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#SMX #XXA @Lonohead Marrying Search & Social Strengths to Drive More Sales How to Reach Ideal Customers Using Advanced Search & Social Tactics
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Page 1: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Marrying Search & Social Strengths to Drive More Sales

How to Reach Ideal

CustomersUsing

Advanced Search & Social

Tactics

Page 2: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Michael McEuen is the Director of Marketing at AdStage, the leading cross-network online advertising platform. He possesses over 7 years of paid media experience, having led agency and in-house acquisition teams.

A Bit About Me

Page 3: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

AdStage is a powerful cross-channel advertising platform,

helping digital marketers easily report, automate, and manage

paid search & social campaigns all under one roof.

About AdStage

Page 4: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

THE CASE FOR CROSS-NETWORK ADVERTISING

Page 5: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

It Takes 7 to 13+ Touches to Deliver a Qualified Sales Lead

-Forrester Research 

Page 6: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Paid Media Needs to Account for a Multi-Touch World.

Page 7: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

DETERMINING BEST-FIT CUSTOMERS

Page 8: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Defining Your Ideal Customer Profile

Connect with Sales Talk to Customers Tap into your CRM

Page 9: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Use Historical Data to Your Advantage

Page 10: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Crafting Your Personas

Page 11: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

USING CROSS-NETWORK TECHNIQUES TO REACH YOUR

IDEAL CUSTOMER

Page 12: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Assign Ad Campaigns to Part of the Sales Funnel

1. Brand Awareness

2. Engagement

3. Consideration

4. Decision

Page 13: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

1. Brand Awareness

Facebook & YouTube Video Ads Banner Display Ads Fan/Follower Acquisition

Page 14: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

2. Engagement

Facebook Sponsored Post LinkedIn Sponsored Content Sponsored Tweet

Page 15: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

3. Consideration

Search Queries: {keyword} prices, {keyword} reviews,

{keyword] vs. {keyword}, competitor terms,

best category keywords

Unpublished Sponsored TweetDirect Sponsored Content

Dark Sponsored Post

Search Text Ads

Page 16: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

4. Decision

Search & RLSA Text Ads

Search Queries:

Brand keywordsHigh buying intent keywordsSpecific product line, service,

or offering keywords

Page 17: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Retargeting Can Be Used to Help Accelerate Each Stage

Example retargeting funnel stages, triggered by web custom/tailored audience buckets

Page 18: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Cross-Network Plays

Page 19: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

B2B Demand Generation:

Driving New Contacts & Lead Nurturing

Page 20: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Campaign Targeting:

A) Company + Function + GeoB) Company + Job Title + GeoC) Company + Function + Skills +

Geo

Step #1 Sponsored ContentText Ads

Step #2

Form fill for a demo or gated content piece

Campaign Targeting:

Custom/Tailored/Customer Match Audiences matched from your MA exported leads based on Lead Status /Campaign

Sponsored PostGoogle Display

Sponsored Tweet

Blog contentInfographicseBooks

Page 21: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Web Acquisition:

Search Traffic with Social Retargeting

Page 22: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Step #1

Step #2

Search AdsTargeted landing page

Non-converted traffic

Unpublished PostPromoted Only Tweet

Retargeting dedicated pageCampaign Targeting:

Web Custom/Tailored Audience by URL string visited

Campaign Targeting:Search queriesGeo

Page 23: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Lookalike Modeling:

Display Conversions Modeled From DR Campaigns

Page 24: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @Lonohead

Unpublished PostDirect Sponsored Content

Promoted Only TweetSearch Advertising

Customer

1% Lookalike Customer Custom Audiences

Tailored AudienceExpanded Targeting

Google AnalyticsSmart Audiences

Page 25: How to Reach Ideal Customers Using Search & Social Tactics - SMX West 2017 - Michael McEuen of AdStage presentation

#SMX #XXA @LonoheadUse Impact Visuals Above, Move Presentation Title As Needed

1. Use customer profiles to inform ad targeting.

2. Align campaigns & budgets to funnel stages.

3. Think about Search & Social in an eco-system.

TAKEAWAYS

LEARN MORE: WWW.ADSTAGE.IO


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