MIKE JOSEPH 8 Solid Hours of Intense Games Protection Training Topics

$99 per person special

September 10th or 12th, 2012 *Includes Lunch

Over 100 Great Training Programs To Choose From, All Tailored

To Your Casino

Game Protection (all areas) Top Casino Scams (all games) Blackjack Craps Roulette Baccarat Carnival Games Casino Mathematics Sleight of Hand Marked Cards Card Counting Money Management Dealer Call Outs Cheating Devices Reasons For Procedures Ethics / Fraud Supervision Employee “Wake up Call” Internal Controls Leadership Customer Service Game Protection (all areas)

BOOK YOUR OWN IN-HOUSE

TRAINING SEMINAR

Toll Free: 1-800-658-1955 Fax: 775-659-1165

TRAINING INGAMING.COM

Hospitality Services of Nevada P.O. Box 751295

Las Vegas, NV 89136-1295

HOW TO REGISTER

1. Call: 1-800-658-1955 2. Online: TrainingInGaming.com. 3. Fax or e-mail purchase order #s to:

775-659-1165 info@TrainingInGaming.com

4. Send a business check with your order request to: Hospitality Services of Nevada PO Box 751295 Las Vegas, NV 89136-1295

------------------------------------------------------ Dates: September 10th or 12th, 2012 Hours: 8am to 6pm

Location: Sycuan Casino El Cajon, CA

CALL FOR GROUP RATES

T RAI NI N G CA SI N O M A NA GE ME N T A R O U N D T HE G L OBE.

PO Box 751295 - Las Vegas, Nevada 89136-1295 PHONE: 1-800-658-1955

5 MINUTES DAILY

Everyone should imagine

the value they would bring

to themselves and to their

property if they learned one

new thing (job related) each

day they came to work by

the number one casino

trainer in the world.

SPECIAL 1 DAY TRAINING $99 per person 8 S OLI D HOURS OF MI KE JOS EP H’S I NTE NSE GAM E P ROTE CTI ON TRAI NI NG TOPI CS

THAT WILL S HOW HOW TO BRI NG ALL GAMI NG E MPLOYEE S UP TO THE LEVE L AND

HI GH STANDARDS THAT ARE EX PE CTE D OF THEM .

DATES : SEP TE M BE R 10TH OR 12TH

SY CUAN CASI NO

EVERYONE PAYS THE PRICE

Casinos that fail to pay the price and train their employees as they

should will suffer the consequences!

Casinos that pay the price to train their employees increasing their value

will enjoy the many benefits!

Training the leaders of tomorrow; one step at a time.

BENEFITS OF

FORMAL TRAINING

Increased Morale

Increased Standards

Increased Knowledge

Increased Customer Loyalty

Increased Employee Loyalty

Increased Bottom Line Profits

TOPICS

300 Cheating Tells - everyone in all gaming should be familiar with

Blackjack - dealing procedures - scams - card counting - sleight of hand - mathematics

Craps - dealing procedures - scams sleight of hand - mathematics

Roulette - dealing procedures - scams

Baccarat Scams - dealing procedures - scams

Specialty Games - dealing procedures - scams

Marked Cards - how they are used - how to detect them

Job Description - passing the buck.

Leadership Qualities - Know the top five.

Documentation - A must in every casino.

Paperwork Scams - theft - comps and ratings

Surveillance - A casino’s only gaming protection.

Security - new role being surveillance on the floor.

OPEN FOR DISCUSSION

What are your thoughts?

How many people can increase their value?

Can you see the benefits?

Would you pay a world class trainer $5.47 a

day to mentor you?

Is a 5 minute training session per day

acceptable?

Doesn’t everyone want to do a good job?