Date post: | 14-Apr-2017 |
Category: |
Devices & Hardware |
Upload: | dona-lytle |
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Welcome To Lenovo Technical Support Australia
If your Chromebook is managed by an Admin account, the Chromebook will need to be put into Developer Mode in order to wipe and re-enroll it. If you're using the Chromebook as a personal Chromebook, you can wipe it with a simple tool in the Settings menu. Lenovo Technical Support presented some following steps to reset your Chromebook.
If the Chromebook is managed by an enterprise account, such as in a school or workplace setting, you won't be able to reset
the device unless you have administrator access.
Make sure that the power adapter isn't plugged in
Remove the battery and then reinsert it after several seconds
Press and hold "Power"+"Esc"+"Refresh"
Press Ctrl+D on the page with the yellow "!"
Press Ctrl+D again after rebooting
After the wipe process is complete, you'll be prompted to reboot the Chromebook and enter Verified Mode.
Press Space and then Enter to wipe the data↵
Before any user signs in, including an administrator, you will need to enroll the computer. Press Ctrl+Alt+E at the
Google sign-in screen.
Deprovision devices that your organization no longer uses
Get more detail about our technical services you can call us at 1800-823-141
Or
Visit site
http://lenovo.supportnumberaustralia.com/