HOW TO RESPOND TO

DISCOUNT INQURIES?

What to do when someone asks for a discount on your SaaS product

HOW TO RESPOND TO

DISCOUNT INQURIES?

What to do when someone asks for a discount on your SaaS product before they even trialed?

HAGGLE? NOPE…

Instead of debating if you should or shouldn't offer them a discount right away, you need to

HAGGLE? NOPE…

Instead of debating if you should or shouldn't offer them a discount right away, you need to refocus their energy on what really matters:

HAGGLE? NOPE…

Instead of debating if you should or shouldn't offer them a discount right away, you need to refocus their energy on what really matters: your product!

RESPOND LIKE THIS:

“Thanks for inquiring about pricing options! Why don't you sign up for a trial and give the product a go? If you find out that it's a great fit I'll take care of you and make sure you get a price that makes you happy. Sound fair enough?"

WHY DO THIS?

Never negotiate pricing before someone had a chance to trial your product and determine that it's a good fit because…

NOT WORTH IT

a) You're starting the relationship on the wrong foot (probably low quality customer).

BAD FIT

b) They're buying for the wrong reason if they don't know the value your product provides.

PRICE VS VALUE

c) You're accepting to negotiate based on price, when you should really negotiate based on value.

POWERLESSNESS

d) You have no leverage, as the prospect hasn't invested any time/effort into familiarizing themselves with your solution.

READ MORE…

Check out our detailed blog post on this: http://blog.close.io/startup-negotiation-101-how-to-respond-to-discount-inquiries

What is Close.io? An inside sales CRM for startups & SMBs

Deep email & phone integration

Send and receive calls and emails directly from within the CRM

Less manual data entry

Because the software automatically tracks all communication with a prospect.

Easily assemble targeted lead-lists for specific campaigns

Powerful filter & search functions help you to quickly identify the right contacts for a specific

initiative. Want to send a personalized email to all leads with whom you had a phone conversation

within the last 30 days that lasted longer than 5 minutes? A couple of mouse-clicks and you’re

done. Many more filter functions…

Click here to learn more…