Date post: | 10-Apr-2017 |
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Recruiting & HR |
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Our mission is to be the global partner of choice for Life Sciences staffing solutions. Trusted, knowledgeable and
quality focused.
Europe’s Leading Life Science Staffing Partner
22
Yvette ClelandChief Executive Officer
REMIT: Scale business for acquisition in circa 2 years (Q1 2014)
Yvette Cleland joined Clinical Professionals in Jan 2012, COO Glen Hall Sept 2012
Clinical Professionals background: 2006 incorporated to staff Pharma/Biotech/CRO
Europe’s Leading Life Science Staffing Partner
3
Opening StatementDay 1 January 2012
It’s my baby…………
Europe’s Leading Life Science Staffing Partner
4Week 1 to 4 …..I don’t sell babies
I don’t sellbabies.
Business not in great financial shape.
2014 timescales completely unrealistic .
Main Challenges
Too many back office
non billers.
Internal processes
and controls were dire.
Europe’s Leading Life Science Staffing Partner
5
Year ended April 2012 Act. Net fee income £1.8m EBITDA £300k
This needed to double by 2015
Starting point for acceleration
Finance and
Compliance
One word - Shocking
Structure
• Not fit for purpose (Hybrid desks), limited perm billers in market
driven to perm• Too few vertical desks
EU Office
EU Office needed to perform or close
People
• These needed to double by April 2015• Senior team needed
to be better trained and developed.
Think Big; Act BoldMISSION STATEMENT
To double Net Fee Income by 2015 by diversification of services, expansion of geographical locations and investment in people
Europe’s Leading Life Science Staffing Partner
7
CEO/COO – Work on Your Business Not In Your Business
2011 2012 2013 2014 2015
Jan/June 2012 business restructure/headcount expansion/vertical desk
Sept 2012 F.C and F.D brought In, helped re-calibrate focus and address overhead and compliance issues
June/July 2012 CEO returns – focus becomes confused again
Feb 2013 Founder/CEO works limited hours/works from home/NED comes on board
April 2013 House Contractors not paid on/bonus scheme restructured
Oct 2013 Business approached by potential acquirer
Dec 2013 robust overhead review and rationalization
Jan 2014 continued drive on headcount/ training/expansion of vertical desks
April 14 Yvette Cleland CEOGlen Hall COO
May/June/July/Aug/Sep Continued scaling of heads/vertical desks/skills/engagement
Feb 14 CEO/Founder exits business to allow current team to move business forward
Oct 2014 Quercus appointed and IM worked upon
Nov 2014 YC/GH promoting business
May 2013 Salary Survey launched
Europe’s Leading Life Science Staffing Partner
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Clinical Professionals: Financial Performance
Year endedApril
Net Fee Income
EBITDA
Clinical Professionals was sold in Sept. 2015. [Prior to this growth was held back]
£1.8m
£300k
£2.2m
£550k
£3.2m
£600k
£4.3m
£1.0m
£5.0m
£1.4m
2012 Act. 2013 Act. 2014 Act. 2015 Act. 2016 Forecast
Europe’s Leading Life Science Staffing Partner
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Proper advisers hired: Audit, Legal,
Corporate Finance, Compliance
Growth balanced against
profit and cash flow
Communication Plans with Staff
External Awards
Getting the heads on board/Focusing
on engagement
Business re-organized (top to bottom)
Strengthened Back office, proper management accounts,
budgets, forecasts put in place
Areas of focus That Were Key to Scaling the Business
Europe’s Leading Life Science Staffing Partner
10Outcome and ImpactChairman of APSCo Miles
Hunt became our NEDHeadcount/engaged people/CSR/
USP - Graduate Academy
USP - Salary Survey has become a hard back book and benchmark for IndustryEU office became
profitable 2014
Achieved successful sale of business Sept 2015 90 Heads in business by April 2016 and are
now opening offices in NY and Honk Kong and now have access to Global RPO vehicle
2012-16 Perm Growth 260%2012-16 Contract Growth 109%
Europe’s Leading Life Science Staffing Partner
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Europe’s Leading Life Science Staffing Partner
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Wisdom is Found Only in TruthMake sure you have the right adviser, we had exceptional advisors in Quercus
Lawyers – make sure you select well
Make sure your “House is in order”
Zero attrition post acquisition
We didn’t accelerate our contract heads quickly enough – we have now
Relationships fray and emotions run high